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Westlake Village Inn

Certificate of Excellence
31943 Agoura Road, Westlake Village, CA 91361
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Westlake Village Inn
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Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
Mark L Gaithersburg, Maryland, USA
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290 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Gaithersburg, Maryland, USA
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed yesterday NEW

My wife and I recently stayed at the Westlake Village Inn while attending a nephew’s wedding weekend. We stayed from Thursday through Sunday, and all in all, had a very nice experience. First, and as many other reviewers have noted, the grounds of WVI are beautiful, and appear to be well maintained. There are numerous gardens, fountains, statuary and the... More 

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Abu Dhabi, United Arab Emirates
Senior Contributor
32 reviews 32 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This has been my favorite hotel in California since the first day I set foot inside it.. It looks cozy and dated from the outside but the interior of the rooms is really first class.. With beautiful interiors and some rooms having fireplaces and dual sinks.. I fall in love with this hotel everytime I visit. The outdoor garden areas... More 

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Robert W, Rooms Director at Westlake Village Inn, responded to this review

Dear Yvonnecaldwell, Thank you for your recent stay and kind words about the Westlake Village Inn. It is always a pleasure to hear from our return guests about their experiences here at the property and what an honor to be your favorite California property! We do have a beautiful property and have the distinction of being the first hotel in... More 

Thousand Oaks, California
2 reviews
5 of 5 stars Reviewed 5 weeks ago

The Westlake Village Inn is a beautiful hotel with a very accommodating staff. Magaly, the young lady at the desk was very polite and provided good recommendations on things to do. I will definitely be back.

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Robert W, Rooms Director at Westlake Village Inn, responded to this review

Dear PMN_22, Thank you for your recent stay at the Westlake Village Inn and for taking the time to recognize a staff member that gave you excellent service. Magaly is a great member of our team here and has demonstrated excellent service throughout her tenure which recently earned her a promotion! I thank you for your recognition of her efforts... More 

1 review
5 of 5 stars Reviewed March 21, 2015

Recently I stayed at the Westlake Village Inn and got to experience what the entire property had to offer. From the gorgeous scenery as i drive up to the lobby all the way to the Stone fire pizza's over at StoneHaus i enjoyed every bit. My most recent stay in February I was in a Mini Suite which was a... More 

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Robert W, Rooms Director at Westlake Village Inn, responded to this review

Dear FordbuddyJN, Thank you for your recent stay at the Westlake Village Inn and for taking the time to share your experience with us. We truly do offer a resort style experience here and I am happy that you had the opportunity to enjoy some of the outlets and amenities that we have available. Our staff is amazing and I... More 

Apple Valley
2 reviews
5 of 5 stars Reviewed March 20, 2015

My wife and I stayed at the Westlake Village Inn and really enjoyed the charm of the property as well as the ambiance. The staff was nice and professional as well. Good trip and great experience. Thanks!

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Robert W, Rooms Director at Westlake Village Inn, responded to this review

Dear RhythmNation, Thank you for your recent stay at the Westlake Village Inn and for taking the time to share your experience with us. I am happy that you and your wife enjoyed your time with us. Our property was the first hotel in the City of Westlake Village and definitely exemplifies charm. I sincerely hope that you'll return and... More 

Sarasota, Florida
1 review
2 of 5 stars Reviewed March 15, 2015

We had such a terrible time at this hotel, what you see online doesn't represent what the hotel actually offers, from dated TV's to saggy beds, to bugs everywhere. We went for dinner in the restaurant and had to wait from 7:15 til 9:00pm for our entree. The manager didn't even take anything off the bill. He gave us his... More 

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Robert W, Rooms Director at Westlake Village Inn, responded to this review

Dear marshallg22, Thank you for your recent stay at the Westlake Village Inn. I apologize that your stay with us was not quite up to your expectation. My staff and I were very responsive to you throughout your stay with us and made every attempt to accommodate you. We pride ourselves on striving for excellence both in service and in... More 

Montana
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 7, 2015

The Westlake Inn is a huge property on the edge of a golf course two minutes off the freeway. The room had a gas fireplace and was very quiet. The property has a wine tasting room, three bars and two restaurants. The food was very good. There are no elevators so we chose a first floor location.

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Robert W, Rooms Director at Westlake Village Inn, responded to this review

Dear montanatravelagent, Thank you for your recent stay and kind words about the Westlake Village Inn. I am happy to hear that you enjoyed your recent stay with us. Our property has great outlets and welcoming guest rooms as well as a great location and I am happy that you were able to experience all of these aspects. The Reagan... More 

Westlake Village, California
2 reviews
5 of 5 stars Reviewed March 7, 2015

The Westlake Inn is a lovely hotel, the rooms are tastefully decorated and spotless, the grounds are well tended and beautiful. My daughter recently celebrated her 18th birthday by having 7 friends spend the night at the hotel. The girls shared two inter leading rooms and had a wonderful time. We live in Westlake Village and frequent the Stonehause, Mediterraneo... More 

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Robert W, Rooms Director at Westlake Village Inn, responded to this review

Dear lmf2014, Thank you for choosing the Westlake Village Inn and for taking the time to share your experience with us. Please extend our best wishes and congratulations to your daughter on her 18th birthday! We are honored that you chose to celebrate with us and very happy that you enjoyed your experience doing so. Thank you for your kind... More 

Camarillo, California
Contributor
12 reviews 12 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed February 21, 2015

We stayed one night on Valentine's Day. The room was very nice - big, clean, and comfortable. It was also very quiet. The bathroom could use some remodeling though. If I was just rating the room, I'd give the hotel a 4. However, the grounds are a mess right now - they seem to be re-landscaping. Also, they were doing... More 

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Robert W, Rooms Director at Westlake Village Inn, responded to this review

Dear hollyj479, Thank you for your recent stay at the Westlake Village Inn and for taking the time to communicate with us regarding your experience. I am very happy that you enjoyed your guestroom as well as your massages here on the property. We were completing some necessary construction work during your stay and I apologize for the inconvenience. Our... More 

Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 21, 2015

I've stayed in a handful of different hotels in the area and this is my preferred. The grounds are large and well maintained. There is plenty of parking close to the rooms and the rooms are quite large and modern. The rooms I've stayed in have all had nice, peaceful outlooks and have been bright and pleasant. I stayed in... More 

Was this review helpful? Yes
Robert W, Rooms Director at Westlake Village Inn, responded to this review

Dear joe_road, Thank you for your recent stay at the Westlake Village Inn and for taking the time to share your experience with us. We are honored to be your preferred hotel and I am happy to hear that your experience with us has been consistent from stay to stay. We have beautiful rooms and one of the amazing things... More 

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