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Westlake Village Inn

Certificate of Excellence
31943 Agoura Road, Westlake Village, CA 91361
Hotel amenities
Westlake Village Inn
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Certificate of Excellence
A recent review
3 of 5 stars reviewed 3 days ago
Glenn C Lemoore, California
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313 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Lemoore, California
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 3 days ago NEW

We stayed at this hotel a few years ago while my son was attending California Lutheran University. We stayed in a lovely room overlooking the golf course. It was quite and isolated. I called 2 months prior to our travel plans to book a room here requesting a room in the same location as my last room. At check in... More 

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Robert W, Rooms Director at Westlake Village Inn, responded to this review

Dear Glenn C., Thank you for your recent stay at the Westlake Village Inn. Cal Lutheran is a great school and we are happy to be affiliated with them. I am sure your son's education is in good hands there and I hope that he enjoys his experience. I apologize that we could not grant your request with regards to... More 

Imperial, California
Level Contributor
8 reviews
5 of 5 stars Reviewed 3 days ago NEW

I had a terrific time at this hotel. It exceeded my already very high expectations. Everybody do everything to make you feel special, cared, and comfortable. They have the best staff and the best food!

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Robert W, Rooms Director at Westlake Village Inn, responded to this review

Dear Paula C., Thank you for your recent stay at the Westlake Village Inn and for your kind words about the property and staff. I am happy that you enjoyed your visit here and will pass along your compliments to our Culinary Team. I appreciate your recognition of our staff's efforts on your behalf throughout your stay and will pass... More 

Los Angeles, California
Level Contributor
74 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
2 of 5 stars Reviewed 1 week ago

It's so sad to me that I have to give this hotel 2 stars - especially since I've been coming here a few times per year over the last few years. To be clear, The Westlake Village Inn has 5 star potential but like many other people have reported the service can be unbelievably bad - 2 stars bad .... More 

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Robert W, Rooms Director at Westlake Village Inn, responded to this review

Dear Phil E., Thank you for your recent stay at the Westlake Village Inn and please accept our sincere congratulations on your recent wedding! Thank you for your kind words about the beauty of our property and I am happy that you have enjoyed coming here for so long. We truly appreciate your patronage and loyalty to the Inn. I... More 

1 review
5 of 5 stars Reviewed 2 weeks ago

We, 11, of us stayed at the inn for a wedding. The rooms and site were exquisite, clean, and kept in first class condition. I would recommend this inn to anyone. The on site Stonehaus restaurant is like being in a French or Italian vineyard with great food too.

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Robert W, Rooms Director at Westlake Village Inn, responded to this review

Dear Dave S., Thank you for your recent stay and kind words about the Westlake Village Inn. I am happy that you enjoyed your experience with us and I’m sure enjoyed your special occasion. Please give our best to the happy couple as well! We have a beautiful property and a great team that maintains it and I will be... More 

Orange County, California
1 of 5 stars Reviewed 2 weeks ago

I stayed at the hotel in order to attend a nearby wedding. I arrived at the hotel at 4pm in order to shower, get ready and be at the wedding by 5:30. After I tried to use the bathroom and shower, I quickly noticed that the plumbing in the room did not work. The toilet would not re-fill after flushing... More 

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Robert W, Rooms Director at Westlake Village Inn, responded to this review

Dear Daniel T., Thank you for your recent stay at the Westlake Village Inn. I would like to apologize to you for the inconvenience that you experienced. We have a policy of following up on these types of calls to ensure that the appropriate repair was made and unfortunately it appears that it was not followed. I can assure you... More 

Manhattan Beach, California
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Nice clean rooms and friendly staff with view of golf course stayed here for Fourth of July and watched fireworks on golf course from balcony. Go and visit Stonehouse wine and have lunch with good wines

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Robert W, Rooms Director at Westlake Village Inn, responded to this review

Dear didazad4, Thank you for your recent stay at the Westlake Village Inn and for taking the time to share your experience with us. Please extend our sincere congratulations to your friends on their recent wedding. I am happy that you enjoyed the property and I appreciate your kind recognition of our staff. The 4th of July is becoming quite... More 

Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I really love this place, this is always my first choice when I'm in the area and I stay here at least 6 times a year. Property is gorgeous, nice rooms, I have stayed in an executive suite, a master suite and a mini suite, you can't go wrong with any of them. Rooms have a nice sized fridge and... More 

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Robert W, Rooms Director at Westlake Village Inn, responded to this review

Dear Sharmster1, Thank you for your recent stay at the Westlake Village Inn and for your loyalty and kind words about the property. It is always a pleasure to hear from our repeat guests about the property and what makes the property special to them. I sincerely appreciate your recognition of our team and their efforts on your behalf throughout... More 

Los Angeles, California
Level Contributor
164 reviews
141 hotel reviews
common_n_hotel_reviews_1bd8 128 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Before the Four Seasons came along, the Westlake Village Inn was the nicest hotel in the area. Four Seasons has definitely taken their spot. I had been the property for a few events and dinners in the past, but finally had a chance to stay. The rooms are nice, but definitely not over the top luxury. I'm also not terribly... More 

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Robert W, Rooms Director at Westlake Village Inn, responded to this review

Dear tjcheerio, Thank you for your recent stay at the Westlake Village Inn and for taking the time to share your experience with us. The Westlake Village Inn is the most historic property in the City of Westlake Village and has been proud to host many prominent events throughout our history. I am happy that you were able to attend... More 

Dallas, Texas
Level Contributor
41 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Beautiful grounds and a nice pool. Rooms had decent amenities, and especially a very strong shower. But floors and walls and furniture are many years old. It would attract a higher-priced clientele as it has all the right things going with potential - food, location, golf, access to area shops and restaurants. But the bland room lef t something to... More 

Was this review helpful? Yes
Robert W, Rooms Director at Westlake Village Inn, responded to this review

Dear ajsue, Thank you for your recent stay at the Westlake Village Inn and for taking the time to share your experience with us. I appreciate your kind words about the beauty of the property and will pass your compliments along to the team responsible for that. We do have an ideal location and a property that has great experiences... More 

Mumbai (Bombay), India
Level Contributor
36 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed June 16, 2015

Just too beautiful...what a get away not too far from LA...but far enough from the chaos that sometimes can get to one. It's a resort...possibly just sufficiently spiked with hotel-ness. We stayed in a grand suite...can't remember the name...but do remember the feeling -- pure fantasy. Westlake a quiet neighborhood ...serene in most parts...and Westlake Village Inn is a great... More 

Was this review helpful? Yes 1
Robert W, Rooms Director at Westlake Village Inn, responded to this review

Dear ShipSam, Thank you for your recent stay at the Westlake Village Inn and for taking the time to share your experience with us. Our property possesses a serenity that enables our guests to feel as if they are far away from the fast pace of Los Angeles even though we are very close. The gardens, waterfalls and charm that... More 

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