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Westlake Village Inn

Certificate of Excellence
31943 Agoura Road, Westlake Village, CA 91361
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1 room 1 guest
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Westlake Village Inn
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321 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (91)
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2 reviews
5 of 5 stars Reviewed 5 days ago NEW

Stayed at this hotel for two nights during a business trip. While it is evident to see that this is an older property, the renovations are excellent and the property is well maintained. Beds were comfortable and bathroom was spotless. Would I stay there again? For business perhaps. For pleasure not really as there isn't much going on in TO... More 

Robert W, Rooms Director at Westlake Village Inn, responded to this review

Dear Josh D., Thank you for choosing the Westlake Village Inn and for taking the time to share your experience with us. I am happy that you enjoyed your room and the renovations that have been made to the rooms here at the Inn. Thank you for your compliment regarding the cleanliness of your guestroom. I will be sure to... More 

Lake Charles, Louisiana
Level Contributor
4 reviews
2 of 5 stars Reviewed 6 days ago NEW

We paid for a suite and it was supposed to have a view. It did, a dirt bank (202). The wifi worked at best 10% of the time. I complained about the wifi and they said they would reboot the router. On my last complaint the front desk slipped up and said "the wifi in those rooms are never good".... More 

Robert W, Rooms Director at Westlake Village Inn, responded to this review

Dear Pokerpilot1, Thank you for your recent stay at the Westlake Village Inn and for taking the time to share your experience with us. Thank you for your compliments about the beauty of the property. I am glad that you enjoyed the gardens and water features that are throughout the property. I apologize that the golf course view was not... More 

Escondido, California
Level Contributor
5 reviews
5 of 5 stars Reviewed 1 week ago

Love the beautiful grounds and boutique feel of this property..Our room was beautiful....the pool was beautiful and the the service was exceptional! The staff is very accommodating and friendly and even though the resort was full it felt like we were the only ones there!

Robert W, Rooms Director at Westlake Village Inn, responded to this review

Dear Holly W, Thank you for your recent stay at the Westlake Village Inn and for taking the time to share your experience with us. I am very happy to hear about your experience and thank you for your kind words about the property and staff. Our property really is a beautiful place and a great retreat from the everyday... More 

slc
Level Contributor
17 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
2 of 5 stars Reviewed 2 weeks ago

This hotel is beautiful. The food is great. It has all the potential of being great. But it is not the staff is untrained. They have no skills. It's like they are doing this for the first time. They cannot get their act together. The reservations are a joke. The restaurant doesn't answer. They say there is noting available a... More 

Robert W, Rooms Director at Westlake Village Inn, responded to this review

Dear megaverett, Thank you for your recent stay at the Westlake Village Inn and for taking the time to share your experience with us. Thank you for your compliments about the beauty of our property. We are fortunate to have a property that truly embraces nature in all of its beauty and that makes for a very serene place for... More 

california
Level Contributor
94 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My Son and Daughter-in-law selected this hotel for guests to stay at for their wedding weekend. They had a special room reserved months before and a couple weeks before they were told that the room was not available. The hotel did the right thing and upgraded them to the Villa for their honeymoon night. Hotel was very accommodating with our... More 

Robert W, Rooms Director at Westlake Village Inn, responded to this review

CalifSue, Thank you for your recent stay at the Westlake Village Inn and for sharing your experience with us. Congratulations to your family on this special occasion! Please extend our well wishes to the happy couple on their recent wedding. We try our best to fulfill our guest requests and I am happy that the Front Desk was able to... More 

2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago

My fiance and I were supposed to stay here in late-July to attend a friend's wedding. We had to cancel very unexpectedly because my fiance's father had a medical emergency and we had to immediately go home to England to be with family (his father later passed away after we got there). I had called the hotel and communicated there... More 

Robert W, Rooms Director at Westlake Village Inn, responded to this review

Dear Thalia M., Please accept our condolences on the loss of your fiancée's father. Thank you for sharing your experience with me and please accept my apologies for the manner in which this was handled. Please contact me directly via message on this website or via e-mail at Robert_witcher@wvinn.com so that I can assist you further. Best Regards, Robert Witcher More 

Washington, DC
Level Contributor
21 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Was here for work meeting but felt more like I should have been on vacation! Grounds are amazing, rooms are beautiful, Bogie's bar was fun, staff was super, and food at restaurants was really good. Beautiful meeting room although unfortunate it had windows overlooking the golf course...would have preferred to be golding to working! ;-) went from meetings for a... More 

Robert W, Rooms Director at Westlake Village Inn, responded to this review

Dear heat21a, Thank you for your recent stay at the Westlake Village Inn and for taking the time to share your experience with us. I am happy that you enjoyed your time with us and hope that your meetings were successful. I can understand the temptation of golf being right outside your window and hope that next time you visit... More 

Valley, Washington
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 4 weeks ago

My wife and I recently stayed here in order to attend a family wedding. Although the wedding was held at another location, the out of town guests stayed at the Inn. Turned out to be a good choice, The grounds were beautiful and the rooms were comfortable. Our room overlooked the adjoining golf course. The mattress was firm but comfortable... More 

Robert W, Rooms Director at Westlake Village Inn, responded to this review

Dear Dennis W., Thank you for your recent stay at the Westlake Village Inn and for taking the time to share your experience with us. I am happy that you enjoyed your stay here at the Inn and I appreciate your kind recognition of the staff and their efforts throughout your stay. I am happy that we were able to... More 

Lemoore, California
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed July 25, 2015

We stayed at this hotel a few years ago while my son was attending California Lutheran University. We stayed in a lovely room overlooking the golf course. It was quite and isolated. I called 2 months prior to our travel plans to book a room here requesting a room in the same location as my last room. At check in... More 

Robert W, Rooms Director at Westlake Village Inn, responded to this review

Dear Glenn C., Thank you for your recent stay at the Westlake Village Inn. Cal Lutheran is a great school and we are happy to be affiliated with them. I am sure your son's education is in good hands there and I hope that he enjoys his experience. I apologize that we could not grant your request with regards to... More 

Imperial, California
Level Contributor
8 reviews
5 of 5 stars Reviewed July 25, 2015

I had a terrific time at this hotel. It exceeded my already very high expectations. Everybody do everything to make you feel special, cared, and comfortable. They have the best staff and the best food!

Robert W, Rooms Director at Westlake Village Inn, responded to this review

Dear Paula C., Thank you for your recent stay at the Westlake Village Inn and for your kind words about the property and staff. I am happy that you enjoyed your visit here and will pass along your compliments to our Culinary Team. I appreciate your recognition of our staff's efforts on your behalf throughout your stay and will pass... More 

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