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Residence Inn Los Angeles Westlake Village

3.0 of 5 30950 Russell Ranch Road, Westlake Village, CA 91362
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Certificate of Excellence 2014
Residence Inn Los Angeles Westlake Village
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Residence Inn Los Angeles Westlake Village
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134 reviews from our community

Traveler rating
    49
    60
    11
    5
    9
See reviews for
65
28
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18
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Boston, Massachusetts
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

The Residence Inn was exactly what we needed for a 4 day weekend and the grounds, pool, and room were very nice and clean. We've never had a problem with any Marriott hotel and the complimentary breakfast at this hotel was outstanding. Still having a minor billing issue but we're hoping we can get that resolved asap. Will stay at... More

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Reviewer
5 reviews 5 reviews
4 of 5 stars Reviewed September 6, 2014

Marriott has a winner model. The atmosphere is conducive to developing a "Community" feeling. Very comfortable, very predictable, very good breakfast buffet, they even supply microwave popcorn in the rooms. Westlake Village, CA was a business trip destination -- but I'd like to base out of this Residence Inn to day trip around the mountains, canyons and beaches North of... More

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Newport Beach, Ca
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed August 31, 2014

I ended up in Westlake on a holiday weekend for an emergency surgery. I decided at the last moment to stay the night nearby so tried the Residence Inn. When I explained the situation, they discounted their last available room and offered me a late check out. The room was well appointed, the bed comfortable and a hot breakfast. The... More

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Boston
Top Contributor
78 reviews 78 reviews
32 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed August 20, 2014

We flew into LAX in the AM, rented a car and went to the Getty Museum for several hours. We also spent some time around the area before heading up to the hotel. This trip to CA we used all points for our hotels. This hotel provided us with a good spot out of LA so we could arrive in... More

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1 review
1 of 5 stars Reviewed August 16, 2014

I booked a 2 bedroom suite and when I arrived it was not available. My cousin walked in 5 minutes later and received her 2 bedroom suite. Woman behind desk explanation was that it's "random". She went on to say that since it is an extended stay hotel many people extend their stay. Therefore your year in advance registration and... More

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Ken P, Director of Sales at Residence Inn Los Angeles Westlake Village, responded to this review

Hello Mary C, I am sorry to hear that your experience at our hotel did not meet your expectations. We strive to make sure that you enjoy your time at the Residence Inn and hopefully we will be able to make it up to you on your next trip to the area. Thank you for letting us know your thoughts... More

Saint Louis, Missouri
Top Contributor
54 reviews 54 reviews
12 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed August 12, 2014

We stayed in Westlake village for a friend's wedding which took place in Malibu. Malibu hotels tend to be extremely expensive, so this option was more reasonable and only a 20 minute drive to the beach. There are also some great restaurants, bars and a club (Bogie's) within a couple of miles from the hotel. We arrived very late/early AM... More

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Ken P, Director of Sales at Residence Inn Los Angeles Westlake Village, responded to this review

Hello AlyssaBrooke1, Thank you for your helpful feed back on your recent stay with us.This review will asssit us in focusing on areas that of the hotel that can be improved for the guest experience. We look forward to seeing you again in the future. More

1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed August 6, 2014

Facilities are nice but they have really cheapened the evening social activities and are now down to only three evenings. The breakfast area was a bit congested with a large number of construction workers there every morning.I really liked this place the way it was last year under a different front desk manager.

Was this review helpful? Yes 2
Ken P, Director of Sales at Residence Inn Los Angeles Westlake Village, responded to this review

Hello AlfredD, Thank you for the review. We appreciate you letting us know your thoughts and concerns. If you are back in the area, we hope that you will stay with us again and we will try to get you a first floor room. More

Cincinnati, Ohio
Top Contributor
132 reviews 132 reviews
68 hotel reviews
199 helpful votes 199 helpful votes
5 of 5 stars Reviewed July 28, 2014

My partner and I stayed here for a friend's wedding in Malibu, and it proved an excellent choice at a reasonable price. The rooms are suites and very spacious with a large kitchen area and sofa bed. It is clean and well maintained. The staff is friendly and helpful. There is a pool area, small but nice. We were very... More

Was this review helpful? Yes 1
Ken P, Director of Sales at Residence Inn Los Angeles Westlake Village, responded to this review

Hello Labatt, Thank you very much for the kind words and also for your time. I am glad that you were able to enjoy the wedding and our beautiful surrounding area. It doesnt sound like you will be in the area again, but if you are, we look forward to seeing you then. More

Providence, Rhode Island
Senior Contributor
26 reviews 26 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed July 13, 2014

We were in the area for a family wedding and the suites here were perfect for all of us. The rooms were clean and up to date. There was a hot water issue all over the hotel which was repaired fairly quickly. The staff did make an accommodation for that, Our room also had a noisy fridge and a leak... More

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Ken P, Director of Sales at Residence Inn Los Angeles Westlake Village, responded to this review

Dear Kenneth H., I hope that you and your family had a fantastic time at the wedding! Our staff always enjoys hearing that they did a good job and I will pass on to Clarinda that she was able to make your stay enjoyable. Thank you for your time and sharing your thoughts. More

Philadelphia
Contributor
14 reviews 14 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed July 10, 2014

We stayed here as a family group in a two bedroom suite (other relatives nearby). We were two couples and two toddlers in our suite. The staff did a great job of putting other family members' rooms very close to ours. The hotel seemed larger than other Residence Inns I've stayed at. The layout was great and larger than some... More

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Ken P, Director of Sales at Residence Inn Los Angeles Westlake Village, responded to this review

Dear beaglebay, Thank you for letting us know about what you enjoyed about the hotel as well as what could use improvement. We definitely appreciate your feedback. This information will enable us to better meet our guests needs and to help make every stay more enjoyable. Thank you. More

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Additional Information about Residence Inn Los Angeles Westlake Village

Address: 30950 Russell Ranch Road, Westlake Village, CA 91362
Location: United States > California > Westlake Village
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Los Angeles Westlake Village 3*
Number of rooms: 80
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Also Known As:
Residence Inn Los Angeles Westlake Village Hotel Westlake Village
Residence Inn Westlake Village
Marriott Westlake Village
Westlake Village Residence Inn
Westlake Village Marriott

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