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All 4 Westlake Village hotels

Residence Inn Los Angeles Westlake Village

3.0 of 5 Hotel   |   30950 Russell Ranch Road, Westlake Village, CA 91362
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Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 1 week ago
bostontravelnman Boston
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130 people have reviewed this hotel

Traveler rating
    48
    57
    11
    5
    9
See reviews for
64
28
5
17
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (30)
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Boston
Top Contributor
78 reviews 78 reviews
32 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed 1 week ago

We flew into LAX in the AM, rented a car and went to the Getty Museum for several hours. We also spent some time around the area before heading up to the hotel. This trip to CA we used all points for our hotels. This hotel provided us with a good spot out of LA so we could arrive in... More

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1 review
1 of 5 stars Reviewed 1 week ago

I booked a 2 bedroom suite and when I arrived it was not available. My cousin walked in 5 minutes later and received her 2 bedroom suite. Woman behind desk explanation was that it's "random". She went on to say that since it is an extended stay hotel many people extend their stay. Therefore your year in advance registration and... More

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Ken P, Director of Sales at Residence Inn Los Angeles Westlake Village, responded to this review

Hello Mary C, I am sorry to hear that your experience at our hotel did not meet your expectations. We strive to make sure that you enjoy your time at the Residence Inn and hopefully we will be able to make it up to you on your next trip to the area. Thank you for letting us know your thoughts... More

Saint Louis, Missouri
Top Contributor
51 reviews 51 reviews
11 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed in Westlake village for a friend's wedding which took place in Malibu. Malibu hotels tend to be extremely expensive, so this option was more reasonable and only a 20 minute drive to the beach. There are also some great restaurants, bars and a club (Bogie's) within a couple of miles from the hotel. We arrived very late/early AM... More

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Ken P, Director of Sales at Residence Inn Los Angeles Westlake Village, responded to this review

Hello AlyssaBrooke1, Thank you for your helpful feed back on your recent stay with us.This review will asssit us in focusing on areas that of the hotel that can be improved for the guest experience. We look forward to seeing you again in the future. More

1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Facilities are nice but they have really cheapened the evening social activities and are now down to only three evenings. The breakfast area was a bit congested with a large number of construction workers there every morning.I really liked this place the way it was last year under a different front desk manager.

Was this review helpful? Yes 2
Ken P, Director of Sales at Residence Inn Los Angeles Westlake Village, responded to this review

Hello AlfredD, Thank you for the review. We appreciate you letting us know your thoughts and concerns. If you are back in the area, we hope that you will stay with us again and we will try to get you a first floor room. More

Cincinnati, Ohio
Top Contributor
120 reviews 120 reviews
64 hotel reviews
194 helpful votes 194 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My partner and I stayed here for a friend's wedding in Malibu, and it proved an excellent choice at a reasonable price. The rooms are suites and very spacious with a large kitchen area and sofa bed. It is clean and well maintained. The staff is friendly and helpful. There is a pool area, small but nice. We were very... More

Was this review helpful? Yes 1
Ken P, Director of Sales at Residence Inn Los Angeles Westlake Village, responded to this review

Hello Labatt, Thank you very much for the kind words and also for your time. I am glad that you were able to enjoy the wedding and our beautiful surrounding area. It doesnt sound like you will be in the area again, but if you are, we look forward to seeing you then. More

Providence, Rhode Island
Senior Contributor
24 reviews 24 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed July 13, 2014

We were in the area for a family wedding and the suites here were perfect for all of us. The rooms were clean and up to date. There was a hot water issue all over the hotel which was repaired fairly quickly. The staff did make an accommodation for that, Our room also had a noisy fridge and a leak... More

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Ken P, Director of Sales at Residence Inn Los Angeles Westlake Village, responded to this review

Dear Kenneth H., I hope that you and your family had a fantastic time at the wedding! Our staff always enjoys hearing that they did a good job and I will pass on to Clarinda that she was able to make your stay enjoyable. Thank you for your time and sharing your thoughts. More

Philadelphia
Contributor
14 reviews 14 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed July 10, 2014

We stayed here as a family group in a two bedroom suite (other relatives nearby). We were two couples and two toddlers in our suite. The staff did a great job of putting other family members' rooms very close to ours. The hotel seemed larger than other Residence Inns I've stayed at. The layout was great and larger than some... More

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Ken P, Director of Sales at Residence Inn Los Angeles Westlake Village, responded to this review

Dear beaglebay, Thank you for letting us know about what you enjoyed about the hotel as well as what could use improvement. We definitely appreciate your feedback. This information will enable us to better meet our guests needs and to help make every stay more enjoyable. Thank you. More

A TripAdvisor Member
4 of 5 stars Reviewed July 8, 2014

We stayed here for 5 days to attend the Rose Parade. The rooms were large, modern, and clean. The breakfast buffet was great! Plenty of healthy choices. The front desk staff were very friendly! The outdoor area by the pool was very relaxing.

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Ken P, Director of Sales at Residence Inn Los Angeles Westlake Village, responded to this review

I am glad to hear that you were able to have a quiet relaxing stay with us. We look forward to seeing you again soon! More

San Jose
Top Contributor
59 reviews 59 reviews
22 hotel reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed June 10, 2014

Came to the area for a family event. Location is just off Hwy 101. Ordered a two room suite. At the time of the reservation, we were told that they had one of the rooms with two beds. Not the case when we arrived. Had to get a rollaway instead which obviously clogs the living room/ kitchen up. Breakfast area... More

Was this review helpful? Yes 1
Ken P, Director of Sales at Residence Inn Los Angeles Westlake Village, responded to this review

Hello scootercus, I am sorry for the confusion on the two bedroom suite description, I hope that it did not cause too much of an inconvenience for you. I appreciate you taking the time for the feedback. We will make every effort for you to enjoy your next trip to the area. Thank you. More

Los Angeles, California
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed June 1, 2014

Would have been ok if my credit card had not been charged to the max by this place. BEWARE. They ran my credit card so many times that the bank put a fraud alert on my account. Then when they couldn't get more charges on my card, they asked me to have a friend give a card.

Was this review helpful? Yes 2
Ken P, Director of Sales at Residence Inn Los Angeles Westlake Village, responded to this review

Dear Cham S, Thank you for taking the time to let us know about your recent experience. I will make sure that the front desk staff reviews procedures and follows proper check-in protocol. I appreciate you bringing this issue to my attention and hopefully next time you will have a better experience. Thank you. More

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Additional Information about Residence Inn Los Angeles Westlake Village

Address: 30950 Russell Ranch Road, Westlake Village, CA 91362
Phone Number:
Location: United States > California > Westlake Village
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Los Angeles Westlake Village 3*
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Also Known As:
Residence Inn Los Angeles Westlake Village Hotel Westlake Village
Residence Inn Westlake Village
Marriott Westlake Village
Westlake Village Residence Inn
Westlake Village Marriott

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Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
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Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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