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All 4 Westlake Village hotels

Residence Inn Los Angeles Westlake Village

3.0 of 5 Hotel   |   30950 Russell Ranch Road, Westlake Village, CA 91362
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83%
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 1 week ago
Kenneth H Providence, Rhode Island
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126 people have reviewed this hotel

Traveler rating
    48
    55
    10
    5
    8
See reviews for
63
25
5
17
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
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English first
Providence, Rhode Island
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 1 week ago

We were in the area for a family wedding and the suites here were perfect for all of us. The rooms were clean and up to date. There was a hot water issue all over the hotel which was repaired fairly quickly. The staff did make an accommodation for that, Our room also had a noisy fridge and a leak... More

Was this review helpful? Yes
Ken P, Director of Sales at Residence Inn Los Angeles Westlake Village, responded to this review

Dear Kenneth H., I hope that you and your family had a fantastic time at the wedding! Our staff always enjoys hearing that they did a good job and I will pass on to Clarinda that she was able to make your stay enjoyable. Thank you for your time and sharing your thoughts. More

Philadelphia
Contributor
14 reviews 14 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed here as a family group in a two bedroom suite (other relatives nearby). We were two couples and two toddlers in our suite. The staff did a great job of putting other family members' rooms very close to ours. The hotel seemed larger than other Residence Inns I've stayed at. The layout was great and larger than some... More

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Ken P, Director of Sales at Residence Inn Los Angeles Westlake Village, responded to this review

Dear beaglebay, Thank you for letting us know about what you enjoyed about the hotel as well as what could use improvement. We definitely appreciate your feedback. This information will enable us to better meet our guests needs and to help make every stay more enjoyable. Thank you. More

A TripAdvisor Member
4 of 5 stars Reviewed 2 weeks ago

We stayed here for 5 days to attend the Rose Parade. The rooms were large, modern, and clean. The breakfast buffet was great! Plenty of healthy choices. The front desk staff were very friendly! The outdoor area by the pool was very relaxing.

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Ken P, Director of Sales at Residence Inn Los Angeles Westlake Village, responded to this review

I am glad to hear that you were able to have a quiet relaxing stay with us. We look forward to seeing you again soon! More

San Jose
Top Contributor
59 reviews 59 reviews
22 hotel reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed June 10, 2014

Came to the area for a family event. Location is just off Hwy 101. Ordered a two room suite. At the time of the reservation, we were told that they had one of the rooms with two beds. Not the case when we arrived. Had to get a rollaway instead which obviously clogs the living room/ kitchen up. Breakfast area... More

Was this review helpful? Yes 1
Ken P, Director of Sales at Residence Inn Los Angeles Westlake Village, responded to this review

Hello scootercus, I am sorry for the confusion on the two bedroom suite description, I hope that it did not cause too much of an inconvenience for you. I appreciate you taking the time for the feedback. We will make every effort for you to enjoy your next trip to the area. Thank you. More

Los Angeles, California
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed June 1, 2014

Would have been ok if my credit card had not been charged to the max by this place. BEWARE. They ran my credit card so many times that the bank put a fraud alert on my account. Then when they couldn't get more charges on my card, they asked me to have a friend give a card.

Was this review helpful? Yes 1
Ken P, Director of Sales at Residence Inn Los Angeles Westlake Village, responded to this review

Dear Cham S, Thank you for taking the time to let us know about your recent experience. I will make sure that the front desk staff reviews procedures and follows proper check-in protocol. I appreciate you bringing this issue to my attention and hopefully next time you will have a better experience. Thank you. More

Thornhill, Canada
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 29, 2014

Just came back to Toronto from California after having stayed at the hotel for the Memorial Weekend. The wedding actually took place across the street at the Four Seasons Hotel, but being a loyal Marriott member, we stayed with this hotel. Best move! Free breakfast, free parking, lovely staff, excellent accommodations, free WiFi, a great firepit to relax around at... More

Was this review helpful? Yes
Senior Contributor
48 reviews 48 reviews
3 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed May 16, 2014

We stayed here a week because our house was getting some major work done. Our room was very clean and relaxing. Everything was in working order but the freezer fan was definitely going out... Very noisy when it turned on. The breakfast here is very sufficient and we ate there most every morning. Typically has scrambled eggs, seasoned potatoes, ham... More

Was this review helpful? Yes 1
Colorado
Senior Contributor
34 reviews 34 reviews
29 hotel reviews
63 helpful votes 63 helpful votes
4 of 5 stars Reviewed May 13, 2014

We booked a two room suite for one night at this hotel. The hotel was under construction so it was a little confusing to find the lobby. When I booked the hotel I requested a room on an upper floor and a crib for our infant. Two days prior to arriving at the hotel I got an email from the... More

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Ken P, Director of Sales at Residence Inn Los Angeles Westlake Village, responded to this review

Dear juhoo26, Thank you very much for recommending us. We appreciate the time it took to let us know about your trip and I am happy to know that you were able to thoroughly enjoy your time with us. We hope to see you again soon! More

Queen Creek, Arizona
Senior Contributor
39 reviews 39 reviews
15 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed April 18, 2014

Spent a week here at the end of March. Since we are from So Calif, it was the perfect location for us. Easy freeway access to get us where we needed to go. We chose this because it is pet friendly, comfortable, clean and updated. There was construction going on, which is good to see that the property is being... More

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Ken P, Director of Sales at Residence Inn Los Angeles Westlake Village, responded to this review

Hello Sharon P, Thats great to hear that you were able to enjoy the BBQ social while you were with us along with all the amenities that your Suite had to offer and the choice of great restaurants in our parking lot. If you find yourself in the area again, please stop by to say hi! More

San Diego, California
Top Contributor
133 reviews 133 reviews
36 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed April 16, 2014

Stayed here a couple of nights while celebrated a good friend's wedding. The wedding was across the street at the Four Seasons but since I could use and earn Marriott points, I decided to stay here. Great location and near good shopping. I love residence inn because of the suite layout and kitchenette. It is very cosy. My only complaint... More

Was this review helpful? Yes
Ken P, Director of Sales at Residence Inn Los Angeles Westlake Village, responded to this review

Hello dexter619, I am happy to hear that you were able to enjoy your friends wedding. I apologize about any confusion regarding your credit card. We look forward to seeing you agin when you are in the area. More

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Additional Information about Residence Inn Los Angeles Westlake Village

Address: 30950 Russell Ranch Road, Westlake Village, CA 91362
Phone Number:
Location: United States > California > Westlake Village
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Los Angeles Westlake Village 3*
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Also Known As:
Residence Inn Los Angeles Westlake Village Hotel Westlake Village
Residence Inn Westlake Village
Marriott Westlake Village
Westlake Village Residence Inn
Westlake Village Marriott

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Class
Number of rooms
80

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