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Four Seasons Hotel Westlake Village

5.0 of 5 Two Dole Drive, Westlake Village, CA 91362
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Certificate of Excellence 2014
Four Seasons Hotel Westlake Village
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Four Seasons Hotel Westlake Village
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746 reviews from our community

Traveler rating
    535
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    51
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    10
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168
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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There are newer reviews for Four Seasons Hotel Westlake Village
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FULLERTON
Contributor
11 reviews 11 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed August 4, 2013

My wife and I along with a couple of friends stayed here for a weekend get away. The rooms were just what you would expect in a 5 Star hotel. The rooms were top notch and the amenities were there for the taking. It is on the expensive side but we were able to get a deal for under $200.00... More 

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Orlando, Florida, United States
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed July 31, 2013

Great property and surroundings! Exceptional guest service! My room had a wonderful view of the Waterfall at the hotel and of the Santa Monica Mountains in the background! The Garden area of the hotel was very pleasant, peaceful and a delight to walk around. Pool area was very crowded and noisy. Certainly not what I expected from the "Serenity Pool"!

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Soquel, California
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 31, 2013

The Four Seasons in Westlake Village as a wonderful place to stay, meet and greet, and celebrate a lovely July wedding weekend. There were a few weddings going on at the same time, but still plenty of places to go to chat. Nice restaurants, although we just ate at the Garden Room for breakfast. Guest rooms were very nice. Lots... More 

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Montana
Contributor
13 reviews 13 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed July 31, 2013

This hotel is a bit long in the tooth. The carpets are worn and stained. The elevators are noisey (even if you are half way down the hall). They tend to nickel and dime you for things like Internet (thirty five bucks a day), parking and they even charged me to mail a phone charger cord back in an envelope.... More 

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Mo_Elbanna, Manager at Four Seasons Hotel Westlake Village, responded to this review

Thank you for taking the time to share your experience with us here. I am disappointed to hear that your visit with us did not live up to your expectations and would like to extend our sincerest apologies. We appreciate your detailed feedback as it provides us with the opportunity to enhance some of the areas where we need improvement,... More 

Jacksonville, Florida
1 review
5 of 5 stars Reviewed July 31, 2013

Friendly, professional staff, beautifully appointed rooms, lovely grounds and great spa, fitness and other services. Wonderful experience every time - and I stay there about a week out of every month on business.

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Northridge
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed July 30, 2013

My husband and I really needed a break from the kids so we decided on Four Seasons Westlake village... We didn't want to go to far from home and wanted a five star hotel so we could spend the weekend relaxing and enjoying the jacuzzi . Let me tell you this 5 star hotel was very disappointing and really ruined... More 

Was this review helpful? Yes 4
Mo_Elbanna, Manager at Four Seasons Hotel Westlake Village, responded to this review

Thank you so much for taking the time to share your feedback with us. I am sorry to hear that our property fell short of your expectations during your recent visit, and on behalf of our team I would like to extend our sincerest apologies for this experience. I have shared your concerns regarding the pool and jacuzzi with the... More 

sao paulo
Contributor
11 reviews 11 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed July 29, 2013

Of course when you go to a 4 seasons you expect a beautiful hotel and good service. I went for a bachelorette's weekend and I have to confess we didn't expect much as Westlake is more on the quiet side. But our stay at the hotel made our weekend so special! The hotel is beautiful and the views are amazing!... More 

Was this review helpful? Yes 1
Chicago, Illinois
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed July 29, 2013 via mobile

My girls and I decided to go to four seasons Westlake for the weekend and we have made the best decision ever! Clear skies on Saturday and the best pool service ever...... Besides the amazing facility (check out the spa), service was top notch!!! Brett, Jon and Natalie made our weekend memorable .... Thank you to all of you..... Ah,... More 

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Newport Beach, California
Top Contributor
73 reviews 73 reviews
68 hotel reviews
134 helpful votes 134 helpful votes
5 of 5 stars Reviewed July 28, 2013

I was going to the Channel Islands to kayak the Sea Caves out of Ventura and stayed here at the Four Seasons, Westlake. I like the fact the hotel was close to the freeway (about 1 mile) which made it easy access anywhere I needed to go easily and great for people with business meetings nearby, no hassle of traffic... More 

Was this review helpful? Yes 1
Karlsruhe, Germany
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed July 28, 2013

I think this is one of the Four Seasons on the lower end, service was pretty bad-especially at the bar and the Japanese restaurant. Rooms were ok but they didn’t really feel like they were worth the price. I would probably avoid this one the next time I come here.

Was this review helpful? Yes 1
Asrhodes, Public Relations Manager at Four Seasons Hotel Westlake Village, responded to this review

Thank you so much for taking the time to share your feedback with us. I am truly sorry to hear that our level of service failed to meet your expectations during your recent visit to our property, and on behalf of our team I want to sincerely apologize for this experience. We would like the opportunity to discuss the matter... More 

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Additional Information about Four Seasons Hotel Westlake Village

Address: Two Dole Drive, Westlake Village, CA 91362
Phone Number:
Location: United States > California > Westlake Village
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Four Seasons Hotel Westlake Village 5*
Number of rooms: 270
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Also Known As:
4 Seasons Hotel Westlake Village
Four Seasons Westlake Village
Westlake Village Four Seasons

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