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All 4 Westlake Village hotels

Four Seasons Hotel Westlake Village

5.0 of 5 Hotel   |   Two Dole Drive, Westlake Village, CA 91362
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88%
Certificate of Excellence 2014
A recent review
5 of 5 stars Reviewed November 9, 2012
WallyGator92260 Palm Desert, California
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635 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (165)
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There are newer reviews for Four Seasons Hotel Westlake Village
See the most recent reviews
Palm Desert, California
Senior Contributor
31 reviews 31 reviews
228 helpful votes 228 helpful votes
5 of 5 stars Reviewed November 9, 2012

My wife and I have the privilege of visiting the Conejo Valley about 4 times per year and we both agree that staying at the Four Seasons, Westlake makes for an incredible base from where we venture out. The property is beautifully maintained and the Sunday Brunch is exceptional....a great way to recover from Saturday night's madness !!! The SPA... More

Was this review helpful? Yes 2
Asrhodes, Public Relations Manager at Four Seasons Hotel Westlake Village, responded to this review

Thank you so much for sharing such a wonderful review of your stay with us this past November. We are thrilled and delighted to welcome you back to our property on your quarterly visits to Conejo Valley. I am especially pleased to hear that we were able to restore your loyalty as a returning guest through the efforts of our... More

Walnut Creek, California
Senior Contributor
26 reviews 26 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed November 7, 2012

My husband and I stayed one night at the Four Seasons Hotel Westlake Village on a recent trip while traveling from the San Francisco Bay area to San Diego to visit family. I found it to be a quiet, comfortable, and friendly luxury hotel. From the valets to the housekeeping service, everyone on the staff was friendly and helpful. Our... More

Was this review helpful? Yes 1
Asrhodes, Public Relations Manager at Four Seasons Hotel Westlake Village, responded to this review

Thank you for sharing a review of your stay here this past fall; my apologies for not responding to you sooner. I am so pleased to hear that you and your husband enjoyed a quiet retreat here with us, and that you enjoyed excellent service consistently throughout the Hotel. I also want to thank you for sharing some of your... More

Widen, Switzerland
Top Contributor
65 reviews 65 reviews
22 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed November 5, 2012

Westlake Village is a small community has everything you want within 20 minutes driving distance, Four Seasons Hotel is a place of tranquility with waterfalls, serene gardens and the view of Santa Monica. Four Seasons houses a popular Health & Longevity Institute, the facility was very well thought-out. Modern amenities include DVD players, flat-screen televisions and wireless Internet access. Hampton's... More

Was this review helpful? Yes
Asrhodes, Public Relations Manager at Four Seasons Hotel Westlake Village, responded to this review

Thank you for sharing such a delightful review of your stay here with us! We're thrilled that you had a chance to enjoy a number of our dining outlets, complimentary in-room amenities and of course, The Spa and outdoor Serenity Pool during your visit with us this past fall. We hope that the next time your travels bring you out... More

Goleta, California
1 review
5 of 5 stars Reviewed October 31, 2012

Gorgeous hotel, grounds, rooms. Delicious food. Impeccable service. I was here on a business trip and was thoroughly impressed with the service. Everyone was so helpful regardless of what role they played, everyone had a solution for each and every need I had.

Was this review helpful? Yes
Asrhodes, Public Relations Manager at Four Seasons Hotel Westlake Village, responded to this review

Thank you for the fantastic review, Lauren! I know I speak for our entire team when I say how much we sincerely appreciate the positive feedback about our service and staff during your business trip here. We hope that the next time your travels take you to Westlake Village you'll consider us. Again, thank you so much for sharing your... More

San Luis Obispo, California, United States
2 reviews
3 of 5 stars Reviewed October 30, 2012

It was a beautiful warm day, spa nice as usual; BUT the pool was really too chilly to enjoy. It did not feel heated. Also, a corkage fee of $25 seems a bit much considering how much you pay for all the other services.

Was this review helpful? Yes
Asrhodes, Public Relations Manager at Four Seasons Hotel Westlake Village, responded to this review

Thank you, Kathleen, for taking the time to share your review with us. I apologize for the delay in my response and am sorry to hear that you were unable to enjoy our outdoor serenity pool during your visit to The Spa. We had shared your comments with our engineering team and will continue to ensure that we keep our... More

Torrance, California, United States
Contributor
17 reviews 17 reviews
13 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed October 23, 2012

We turned a friends birthday party into a "staycation" at the Four Seasons because we didn't want to drive back so late at night. I've stayed a lot of hotels and they all range in star levels but I have to stay the service at a Four Seasons is second to none. It's not any one thing. It's the collection... More

Was this review helpful? Yes
Asrhodes, Public Relations Manager at Four Seasons Hotel Westlake Village, responded to this review

Jim, thank you so much sharing this delightful experience with us following your stay at our property! I apologize for the lateness of this response, and assure you that we truly value the time and energy you put into posting a detailed review of your visit. I was so pleased to hear that you enjoyed your "staycation" with us, and... More

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 21, 2012 via mobile

Stayed at many a Four Seasons around the world and am a Four Seasons residence club member. I've enjoyed coming to Westalke Village many times, but this specific trip proved to be a touch of a disappointment. The hotel is tired, the wait staff non-attentive and many items in need of repair. We came today to celebrate a bday and... More

Was this review helpful? Yes 1
Asrhodes, Public Relations Manager at Four Seasons Hotel Westlake Village, responded to this review

Thank you so much for sharing your review with us and please forgive me for the lateness of my response. On behalf of our entire team at Westlake Village, I would like to extend our sincere apologies for missing the mark and falling short of our service standards during your visit this past fall. We greatly appreciate and value your... More

Union, New Jersey
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 20, 2012

Lovely rooms and great service. Everyone was very polite, customer service second to none. The hotel serves a farmers' market breakfast on weekends which is terrific. The only fault: in-room Wi-Fi was pretty awful.

Was this review helpful? Yes 1
Asrhodes, Public Relations Manager at Four Seasons Hotel Westlake Village, responded to this review

Katya, thank you so much for sharing your experience with us. My apologies for not responding to your review sooner. I am so pleased to hear that you enjoyed your stay with us, and that you had an opportunity to try the Farmer's Market breakfast. We also appreciate your mentioning your experience with Wi-Fi internet as it is feedback like... More

Bakersfield, California
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 of 5 stars Reviewed October 13, 2012

Atmosphere, comfort, service, cleanliness, along with the feel of being taken care of without feeling annoyed; with excellent service and great value. Certainly, there were times at other resorts when I felt almost annoyed, or bothered; almost getting in the way and would feel uneasy...not the case here. Great area to walk, jog or shop within the surrounding area...very safe... More

Was this review helpful? Yes
Asrhodes, Public Relations Manager at Four Seasons Hotel Westlake Village, responded to this review

Thank you, Ray, for sharing your experience with us following your stay at our property. My apologies for the delay in response to your review. I was delighted to hear that your visit was especially memorable, and that our service and staff was particularly helpful without being smothering. Thank you for sharing a room tip and photo as well! We... More

London, United Kingdom
Senior Contributor
27 reviews 27 reviews
10 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed October 11, 2012

My husband and I stayed here for 5 nights at the end of our three week Californian Road Trip. The hotel was amazing, the staff looked after us both so well, it was our 10th wedding anniversary and we were sent flowers and fresh strawberries dipped in chocolate an hour after our arrival. Marta the duty manager at the hotel... More

Was this review helpful? Yes
Asrhodes, Public Relations Manager at Four Seasons Hotel Westlake Village, responded to this review

Joanne, thank you so much for taking the time to leave such a thorough review of your stay with us. My apologies for not responding to you sooner. I was so delighted to hear that we were able to make your 10th wedding anniversary especially memorable (we can't take credit for the Ryder Cup, but we will say that perhaps... More

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Additional Information about Four Seasons Hotel Westlake Village

Address: Two Dole Drive, Westlake Village, CA 91362
Phone Number:
Location: United States > California > Westlake Village
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Four Seasons Hotel Westlake Village 5*
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Also Known As:
4 Seasons Hotel Westlake Village
Four Seasons Westlake Village
Westlake Village Four Seasons

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Close to both Los Angeles and Malibu, Four Seasons Hotel Westlake Village offers a convenient destination for both business and leisure with extensive meeting space, diverse dining options, acres of gardens, an extensive Spa and health-inspired programs at California Health & Longevity Institute. ... more   less 
Number of rooms
270

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