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Four Seasons Hotel Westlake Village

Certificate of Excellence
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Two Dole Drive, Westlake Village, CA 91362
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Four Seasons Hotel Westlake Village
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Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 2 days ago
therese s Wayzata, Minnesota
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776 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Wayzata, Minnesota
1 review
3 of 5 stars Reviewed 2 days ago NEW

I have stayed at this Four Seasons 7 times in the last few years. It is obvious something is off here. Not sure if it's new management or just getting lazy but my last two trips where so average it was anything but a luxury experience. First of all to disclose, I do receive a corporate discount which is appreciated... More 

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Washington DC, District of Columbia
Senior Contributor
39 reviews 39 reviews
22 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We came here to pamper ourselves and relax after several days of hiking and biking. The hotel grounds are lush and well maintained, but isolated within Westlake Village (not very walkable) although there is a convenient shopping plaza very close by. The service is just as you would expect for a Four Seasons - polite, attentive, and accommodating with just... More 

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San Diego, California
Top Contributor
60 reviews 60 reviews
13 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Its a Four Seasons and this one lives up to the name. Clean, well maintained, great staff. Stayed there prior to a visit to the Reagan Presidential Library, which is 15 minutes away. Lots of places to eat in the area. Did eat in the Hotel at the Onyx which is a Japanese restaurant of OK quality and service, and... More 

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Palm Beach, Florida
Senior Contributor
24 reviews 24 reviews
12 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This hotel was "home" to me over the past year - staying about 200 nights there from the end of 2013 - 2014. The hotel staff was gracious, extremely accommodating and overall made my extended stays and time away from my home on the East Coast very pleasant. From valet parking/doormen to the front desk staff, housekeeping, spa attendants and... More 

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Indiana
Top Contributor
92 reviews 92 reviews
11 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This hotel is one of my favorites for all my travels...........domestically or internationally!! The service is always great, the food is high quality and I have never had a bad stay or a bad meal. They have a wonderful Sunday brunch, a great bar and a great spa. Ask someone about the large rocks in the garden area......interesting history! I... More 

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Toronto
Top Contributor
457 reviews 457 reviews
75 hotel reviews
400 helpful votes 400 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

We just completed a 7 day stay at the Four Seasons Westlake Village and once again it was awesome. Our 2nd stay was as good as our first stay. Excellent service and fantastic rooms coupled with a great location secluded from the insanity of LA, this hotel has it all. My only concern is the $15 internet charge when hotels... More 

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Mo_Elbanna, Manager at Four Seasons Hotel Westlake Village, responded to this review

Dear FirstClassLuxury001, Thank you for sharing your positive review and outstanding rating with us on TripAdvisor. I'm so pleased to hear that you and your family enjoyed your recent visit, and I am pleased to know that we can look forward to welcoming you back in the future. Many thanks again for the great feedback and review. Warmest, Mohamed Elbanna... More 

Los Angeles, California, United States
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I had the opportunity to stay here with my company for our company Christmas party, two weeks later I was back on my own accord. I love this hotel. For the money, you get to stay in opulence, with the friendliest, most attentive staff you can find. You have the option of using the valet service (my preferred method) or... More 

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Mo_Elbanna, Manager at Four Seasons Hotel Westlake Village, responded to this review

Dear Ivygirl16, Thank you so much for taking the time to share such a detailed review and excellent rating with us on TripAdvisor. I am so pleased to hear that you have returned time and again to experience unmatched service and a relaxing, romantic getaway. I am especially pleased to hear that you have enjoyed our live music at The... More 

Annapolis, Maryland, United States
Top Contributor
75 reviews 75 reviews
7 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 1 week ago

"Firing on every cylinder" was a compliment my grandfather would give out when he was very happy with someone or something. The Four Seasons Westlake has great service and is a very comfortable hotel. Also, for the money, a good value as well. I hate to use the term "oasis." That said, it is an oasis and is a nice... More 

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Mo_Elbanna, Manager at Four Seasons Hotel Westlake Village, responded to this review

Dear GastronautWDC, We greatly appreciate the compliment and are delighted to know that we fired on all cylinders during your recent stay with us. I hope we may look forward to welcoming you back again in the near future. Warmest, Mohamed Elbanna Hotel Manager Four Seasons Hotel Westlake Village Phone: (818) 575-3004 email: mohamed.elbanna@fourseasons.com More 

Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 1 week ago via mobile

4 seasons hotel is this kind of place Where you can really rest ,chill and have fabulous time .Not only staff is very friendly chilled and helpful but also security in the hotel is amazing.Whats more 4 season in west lake village has the biggest and the most beautiful spa in California . Sunday branch has the most delicious food... More 

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Mo_Elbanna, Manager at Four Seasons Hotel Westlake Village, responded to this review

Dear Aniazasada, On behalf of our team here, I want to thank you so much for the thoughtful review and high rating following your recent visit. I'm especially delighted to hear that you enjoyed our spa and Sunday Brunch. We hope to look forward to welcoming you back again in the near future. Warmest, Mohamed Elbanna Hotel Manager Four Seasons... More 

Phoenix, Arizona
1 review
5 of 5 stars Reviewed 1 week ago

Come tired. Leave feeling like Royalty. The staff go out of their way to make sure you are pleased and satisfied. My wife is still using the shampoo and conditioner at home and says its the best she has ever used. We will be back soon. See you there....

Was this review helpful? Yes
Mo_Elbanna, Manager at Four Seasons Hotel Westlake Village, responded to this review

Dear Anthony R., Thank you for taking a moment to share your thoughtful feedback with us. We appreciate the outstanding rating on TripAdvisor. I'm so pleased to hear that you and your wife experienced a memorable stay, and we hope you'll come back again soon-- we will make sure to have plenty of L'occitane products on hand for your return!... More 

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