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All 16 West Sacramento hotels

Extended Stay America - Sacramento - West Sacramento

2.0 of 5 Hotel   |   795 Stillwater Road, West Sacramento, CA 95605
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83%
Ranked #2 of 16 hotels in West Sacramento
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 weeks ago
Danny A Atascadero, California
  • Overview
  • Reviews (48)
  • Photos (13)
  • Amenities
  • Q&A
  • Room tips (8)
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48 people have reviewed this hotel

Traveler rating
    22
    16
    2
    4
    4
See reviews for
8
6
10
14
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • English first
  • Any
English first
Atascadero, California
2 reviews
4 of 5 stars Reviewed 2 weeks ago

I was pleasantly surprised. I wasn't expecting much. I had a change of plans after booking my room. My elderly parents decided to travel with me. I had asked to see if they could change my room to a handicapped room, but none were available. When we arrived I asked again and the desk staff and manager were able to... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Sacramento - West Sacramento, responded to this review

Thank you so much for your kind review. I am so pleased to read that we were able to accommodate you with a larger room to meet your needs, and that we provided you with a clean, comfortable stay. The staff and I thank you again for your review. Thanks to your feedback, we can continue to work on providing... More

Jamestown
Senior Contributor
28 reviews 28 reviews
11 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I have never stayed at a Extended Stay hotel before. I get it now they cut a few other things so you get a better value the they will get you what ever you want for the kitchen that was nice to know that you can actually use the kitchen. Some kitchens are useless. The bedding the bed towels and... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Sacramento - West Sacramento, responded to this review

Thank you so much for taking the time to write such a positive review of your stay. I am glad to read that we were able to provide you with a clean, comfortable, quiet room and that you enjoyed your kitchen. Thanks to your feedback, we can continue to work on providing an exceptional stay for all of our guests.... More

Los Angeles, California
Senior Contributor
22 reviews 22 reviews
20 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I have read some reviews of this hotel complaining about everything from the quality of the toilet paper to the fact that guests are expected to turn in their dirty linens themselves and get new ones from the desk. It's an Extended Stay hotel. That's part of the deal. If you really don't want to lift a finger when you... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Sacramento - West Sacramento, responded to this review

Thank you for telling us about your stay. We're glad to hear you enjoyed your stay with us and found us to be a good value. We try to make each and every one of our guests' stay as pleasant as possible and we're happy that we accomplished that with you. We are proud of our staff for providing you... More

West Sacramento, California
1 review
5 of 5 stars Reviewed April 28, 2014

The staff is great and helpful, rooms are clean, newly renovated. Only problem is endemic at Extended Stay, really really crappy selection of TV channels. But the kitchenette is nice, the location is good with shopping and other amenities conveniently located. I've been here a few months and am mostly very satisfied.

Was this review helpful? Yes
Manager_11525, Manager at Extended Stay America - Sacramento - West Sacramento, responded to this review

Thank you for taking the time to write a review of your stay. I’m so pleased to hear that you enjoyed your time at our hotel and the service out staff provided. Your feedback regarding our TV channel lineup is greatly appreciated and it will help us in our efforts to continually improve our hotel. Again, thank you for the... More

West Palm Beach, Florida
1 review
5 of 5 stars Reviewed April 26, 2014

I have made this hotel my home, away from home for several months now while on a work assignment. This hotel is in a nice, peaceful location in West Sacramento and not far from shopping and restaurants. The hotel staff are excellent and accommodating to make your stay that much better! Thank you to Amanda and Liz for your devoted... More

Was this review helpful? Yes
Manager_11525, Manager at Extended Stay America - Sacramento - West Sacramento, responded to this review

Steven – Thank you for posting a glowing review of your stay. I’m happy to hear that you enjoyed your time at our hotel and the service our staff provided. Thank you for choosing Extended Stay Hotels. We look forward to hosting you again in the future! More

Fremont, California
1 review
5 of 5 stars Reviewed January 24, 2014

Good Rooms, Good Staff, Neat and Clean hotel and setting. They didn't have a single room, so they gave me a large double bed room, the room was quiet, comfortable, very spacious. The only thing they could improve is the Grab and Go Breakfast, I don't mind them limiting the quantities per person instead and improving the options to choose.... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Sacramento - West Sacramento, responded to this review

Phani - It is so rewarding to read that you had a great stay with us. Thank you for your comments. We are pleased we were able to accommodate you with a larger room when we were out of singles. Also, as we make improvements to our offerings, we will keep your feedback in mind in regards to our grab-and-go... More

San Francisco, California
Senior Contributor
47 reviews 47 reviews
18 hotel reviews
63 helpful votes 63 helpful votes
4 of 5 stars Reviewed January 12, 2014

The hot water is intermittent, unable to fill the tub for a bath, and this was daily. The front staff keep notes on the customers in a notebook, that a staffer mistakenly left in my view- creepy, but from some of the notes it appears they do that in the event they need to evict long term residents. The rooms... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Sacramento - West Sacramento, responded to this review

I appreciate you taking the time to write such a detailed review. Thank you for letting us know that there were issues with the hot water in your room. We are sorry for this, but are happy to read that we provided you with a comfortable stay otherwise. Regarding the front desk notes that you mentioned, the front desk does... More

Melbourne, Australia
Senior Contributor
42 reviews 42 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed December 23, 2013

We booked on Priceline using 'express deal' so the booking was extremely affordable, however we didn't know which hotel until after we had booked. It didn't really matter though because this was a one night stop, checking in late and checking out early. We got to Extended Stay America a bit before midnight, Mark greeted us and was friendly and... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Sacramento - West Sacramento, responded to this review

I want to thank you for taking the time to post a review of your stay. It's great to hear that you found Mark friendly, the room large, and the bed comfy! Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future. More

Reno, Nevada
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed December 4, 2013 via mobile

I stood here last year for 4 days 3 nights, I was assisted by the front desk lady, when I had asked her for clean towels it must of been a problem she gave me a attitude. I didn't make a big deal about it, like I should of But, I tried calling in to reserve a room and when... More

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Sacramento - West Sacramento, responded to this review

Thank you for taking the time to write a review of your stay. The situation you described regarding the exchange of your dirty linens is truly regrettable. We are very sorry for your experience. As this hotel’s manager, I can assure you that I try my best to give every guest 100% of my attention at every encounter, and going... More

Costa Mesa, California
2 reviews
5 of 5 stars Reviewed November 20, 2013

Relocation made easy, sold home, moving 400 miles, with downtime in between, this property met all of my needs, accepted my 2 cats (with deposit) was very quiet, easy to drive to, highway access, lots of food choices near by. I changed rooms to get a corner, much better light and quiet, plus newer mattress much more comfortable than less... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Sacramento - West Sacramento, responded to this review

I want to thank you for taking the time to post a review of your stay. I am glad to read that you were pleased with our hotel's location and ability to accommodate both you and your pets. As well, it is great to know that you enjoyed your room, especially the bedding. Thank you again for your review. We... More

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Additional Information about Extended Stay America - Sacramento - West Sacramento

Address: 795 Stillwater Road, West Sacramento, CA 95605
Phone Number:
Location: United States > California > West Sacramento
Price Range (Based on Average Rates): $
Hotel Class:2 star — Extended Stay America - Sacramento - West Sacramento 2*
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Also Known As:
Extended Stayamerica Sacramento West
Extended Stay West Sacramento
West Sacramento Extended Stay

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Amenities

Free Parking Kitchenette Swimming Pool Wheelchair access
Hotel Class
Number of rooms
1

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