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Hampton Inn & Suites West Sacramento

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800 Stillwater Road, West Sacramento, CA 95605
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Hampton Inn & Suites West Sacramento
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262 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
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oakland, United States
1 review
5 of 5 stars Reviewed 5 days ago NEW

Great location, starbucks right across the street. Clean, comfortable and friendly staff. Beds are cozy - nice hot breakfast in the morning was perfect. Pool was great to dip in as it was 95 degreees! Would definitely stay here again.

Review collected in partnership with Hampton

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HtlMngr, Director of Sales at Hampton Inn & Suites West Sacramento, responded to this review

Christie, We are thrilled to hear of all the extra perks you enjoyed during your visit with us, such as the outdoor pool & close proximity to Starbucks. Thank you for selecting the Hampton Inn & Suites West Sacramento for your stay-cation. We look forward to seeing you again in the near future! Sincerely, Maria Brasch More 

San Jose, United States
1 review
5 of 5 stars Reviewed 1 week ago

A great, quiet hotel seemingly in the outskirts of West Sacramento but only minutes away from Old Sacramento, Downtown and the Capitol. A great place to stay for my family. The hotel was clean, the employees very helpful.

Review collected in partnership with Hampton

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HtlMngr, Director of Sales at Hampton Inn & Suites West Sacramento, responded to this review

Saul, I hope you used Reed Avenue to get you into Downtown Sacramento & the Capitol! It’s an easy 4 mile drive & you are in the heart of Capitol of California. I am pleased to hear you family had a great comfortable stay. We will be sure to share your raving review with our team! Sincerely, Maria Brasch More 

Clearlake, CA, United States
1 review
3 of 5 stars Reviewed 2 weeks ago

The amenities and staff were great and I've used this hotel in the past. I found out from staff that rates were more than doubled solely based on an event nearby. The rooms were very spacious and clean, the bed was comfortable, complimentary internet was fast enough for checking email, and the complimentary breakfast was standard.

Review collected in partnership with Hampton

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HtlMngr, Director of Sales at Hampton Inn & Suites West Sacramento, responded to this review

Megan, Thank you for allowing us to host you again at our property. I am glad we were able to accommodate you over the busy time frame. Due to the busy season our rates tend to fluctuate, very similar to the airline. I am glad to hear you took advantage of our hot breakfast buffet & free Wi-Fi access during... More 

Lake Arrowhead, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

The hotel and room were clean, well-appointed and everything worked! Shower was hot and had good volume. Asked for a non-feather pillow and received it quickly. Breakfast had good variety. Air conditioner was a little noisy - but not too bad. Service was pleasant and professional. Would definitely recommend.

Review collected in partnership with Hampton

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HtlMngr, Director of Sales at Hampton Inn & Suites West Sacramento, responded to this review

Elizabeth, I am ecstatic to hear our team accommodated your pillow request promptly. We take great pride in providing stellar customer service and sounds like we met that during your recent stay. Again, I thank you for taking the time to share about your recent stay and look forward to serving you again in the near future with the excellence... More 

Richmond, Virginia
1 review
5 of 5 stars Reviewed 3 weeks ago

I have been to many hotels, and the stay that I have had at the Hampton Inn in West Sacramento, has been by far one of my best. The staff is always there to provide a helping hand in deciding what places are best to eat at, they provide a smile the minute you walk through the front entrance, and... More 

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HtlMngr, General Manager at Hampton Inn & Suites West Sacramento, responded to this review

Dear Rob M, Thank you for your raving review. We appreciate you taking the time to review our hotel. We thank you for all your very nice comments you made about our wonderful staff and great customer service. You are right! We are always striving to be better and make our guest stays memorable. We thank you again for taking... More 

Nagasaki, Japan
Level Contributor
63 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed May 24, 2015

Excellent service, basic self-service breakfast, Neutrogena ammenities. About 20 minutes to center of town. Howevr for us it was very practical because we could go by foot to the offces we wee visiting.

Was this review helpful? Yes 1
HtlMngr, General Manager at Hampton Inn & Suites West Sacramento, responded to this review

Dear Martha N, Thank you for your review. We're glad that our location provides you easy walking distance to your office. We are always trying to improve, so if anything comes to mind please let me know. We truly appreciate your valuable feedback and look forward to servicing you again in the near future. More 

Murrieta, California
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed May 22, 2015

Hilton Honors customer service told me this hotel had shuttle to the airport. My husband had made the reservation. I was not happy to get there and find out that information was no longer true. But they were very nice, and friendly. Each day they asked about my stay and if there was anything they could improve. Honestly, the hotel... More 

Was this review helpful? Yes 1
HtlMngr, General Manager at Hampton Inn & Suites West Sacramento, responded to this review

Dear KrissyB7, Thank you for your great review. Its so uplifting to hear that although we weren't as close to the conference center as you wish we had been you found that a quick Uber ride back and forth wasn't as bad. Its really great to hear that our team was reaching out to ensure your stay was a great... More 

Mercer Island, Washington, United States
Level Contributor
28 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed May 17, 2015

Stayed at this property overnight during a roadtrip. The staff were nice, the room was clean and on par with similar hotels. We enjoyed a free parking spot for our car and their breakfast buffet (the selection wasn't that great, but again similar to other properties of this caliber). Didn't really try the pool, although it is an outdoor pool... More 

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HtlMngr, General Manager at Hampton Inn & Suites West Sacramento, responded to this review

Dear dN3tGuru, Thank you for taking the time to review our hotel. We're glad you decided to stay with us during your road trip. We thank you for your nice comments about our staff and clean rooms. We do have a lovely heated pool that many have enjoyed in the cooler weather. We hope that on your next trip to... More 

Morrisville, North Carolina
Level Contributor
29 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed May 5, 2015

Stayed in April of 2015 for business. Check in was very easy, and breakfast was provided each morning. However, I wished the hotel had a restaurant/room service offered. It was fairly close to some restaurants, and the downtown area, but when traveling it is nice to have a restaurant on-site. Very clean, staff was helpful. Would stay here again for... More 

Was this review helpful? Yes
HtlMngr, General Manager at Hampton Inn & Suites West Sacramento, responded to this review

Dear Caitlyn K, Thank you for taking the time to review our hotel. We appreciate all the nice things you mentioned about our friendly staff, easy check in, and clean hotel. We know that having a restaurant onsite does help travelers when they rather stay inside for dinner, this does make things convenient. We do have about 15 different restaurants... More 

Reno
Level Contributor
50 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 stars Reviewed April 28, 2015

We stayed here over the weekend and it was wonderful. The rooms are very comfortable and well appointed. They pride themselves on great customer service which I agree with 100%. The breakfast in the morning was well stocked and in a lovely open room. The hotel is right off of I-80 which makes it so convenient to get around. There... More 

Was this review helpful? Yes 1
HtlMngr, General Manager at Hampton Inn & Suites West Sacramento, responded to this review

Dear KellensMom, Thank you for your glowing review. We appreciate your valuable feedback and comments of our wonderful staff, breakfast, and location. We're glad you enjoyed your stay and great to hear that you would recommend us. We are always striving to be better so if there is just 1 thing that we can do better on please let us... More 

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