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Andaz West Hollywood

4.0 of 5 8401 Sunset Boulevard, West Hollywood, CA 90069
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Certificate of Excellence 2014
Andaz West Hollywood
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Andaz West Hollywood
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1,655 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Andaz West Hollywood
See the most recent reviews
Sydney, Australia
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 9, 2011

This was our third visit to LA and previously stayed at the brilliant Sunset Marquis. This last trip i tightened the budget and the Andaz offered great rates and what turned out to be a great experience. The hotel was new and clean with attentive staff. It is a little further to walk to the fun bars on Santa Monica... More 

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michelmorauw, General Manager at Andaz West Hollywood, responded to this review

I am so pleased that you chose to stay at Andaz West Hollywood during your most recent trip to Los Angeles. Thank you for taking the time to share your feedback! We are truly looking forward to seeing you again, hopefully in the not too distant future! Michel More 

Melbourne
Senior Contributor
28 reviews 28 reviews
28 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed May 2, 2011

We just returned from a stay at Andaz West Hollywood. We normally stay at Boutique hotels and I wanted to see whether Chain hotels like Hyatt could cut it in Boutique Hotel territory. Turns out they can! The main highlights were the service (informal, engaged with you, felt like they were on your side, that they understood the market etc...)... More 

Was this review helpful? Yes
michelmorauw, General Manager at Andaz West Hollywood, responded to this review

Thank you for your kind words following your recent stay here at Andaz West Hollywood. I am so delighted that you had a wonderful time and will be sure to pass your kind words along to our team.We look forward to having the opportunity to welcome you back upon your next visit to Los Angeles!! Michel More 

Hobbs, New Mexico
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed May 1, 2011

To be honest, there is not a SINGLE thing i can fault with this hotel and the experience!! It really was one of the best nights!! The hotel itself is ultra modern and trendy! We had wine and choc's welcome us, we then had an amazing room with a super cool view!! The room itself was SPOTLESS, and i mean... More 

Was this review helpful? Yes
michelmorauw, General Manager at Andaz West Hollywood, responded to this review

I am overjoyed to read such positive comments regarding your recent stay at Andaz West Hollywood! Thank you so much for taking the time to compliment our hotel on the many features that you enjoyed! We cannot wait to welcome you back upon your next visit to Los Angeles! Michel More 

London
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed April 30, 2011

Stayed here for two nights at the end of my vacation. Overall I really liked the hotel. The rooms are spacious, modern and clean. I had a Queen Queen room at the back of the hotel which was really quiet on the 9th floor. Beds soft but very comfortable and slept the best. Am a light sleeper but didn't hear... More 

Was this review helpful? Yes
michelmorauw, General Manager at Andaz West Hollywood, responded to this review

I am very pleased to hear that you enjoyed your recent stay at Andaz West Hollywood! Thank you so much for taking the time to share your feedback. I look forward to the pleasure of welcoming you back upon your next trip to Los Angeles. Michel More 

Sydney, Australia
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 28, 2011

Andaz was our final stay in our 23 day US adventure and what a welcome it was. The concierge staff were the best we experienced from 5 hotels across Anaheim, Cancun and New York. Very accommodating, helpful and suggestive - there was nothing they could not do. The rooms (double queen) were spectacular. Largest beds of our stay in a... More 

Was this review helpful? Yes 1
michelmorauw, General Manager at Andaz West Hollywood, responded to this review

Thank you for taking the time to post such a raving review about your recent stay at Andaz West Hollywood! We are so pleased to hear that you enjoyed the service that was provided to you by our team, as well as our complimentary amenities and spacious accommodations. I will be sure to pass along your kind words to all!... More 

Poughkeepsie
Contributor
11 reviews 11 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed April 23, 2011

Can't comment on the pricing since our stay was a gift, but thought the hotel was beautiful and the staff was excellent. Awesome rooftop pool and bar.

Was this review helpful? Yes
michelmorauw, General Manager at Andaz West Hollywood, responded to this review

Thank you so much for your feedback on the Andaz West Hollywood. I am so pleased to hear that you enjoyed your stay and the service provided to you by our great team. All of your comments are valued and we hope that we will have the pleasure of welcoming you back on your next trip to Los Angeles. Michel More 

Nashville, Tennessee
Reviewer
5 reviews 5 reviews
4 hotel reviews
4 of 5 stars Reviewed April 23, 2011 via mobile

I picked the Andaz for my first time in LA. Great location: close enough to LAX and in the heart of Hollywood. The room had a great view on Sunset boulevard and LA. However even though it's nicely decorated, you really feel like the building is a little bit old...especially when you can hear your drunk neighbor coming back at... More 

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Scottsdale, Arizona
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed April 20, 2011

This was my 3rd (and final) stay at the Andaz West Hollywood and I was quite disappointed with my experience. In a very short period of time, the rooms have become quite shabby. The complimentary snacks which are a nice perk were not in the room when I arrived. Every stay has included billing errors which I've had to waste... More 

Was this review helpful? Yes 1
michelmorauw, General Manager at Andaz West Hollywood, responded to this review

Thank you for providing us with feedback about your recent stay at Andaz West Hollywood. I am concerned by the issues that caused your stay to be less than perfect. I would love to have the opportunity to speak with you directly. Please email my assistant at Olivia.Moore@andaz.com, at your earliest convenience, so that I may discuss your experience in... More 

Sydney, Australia
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 of 5 stars Reviewed April 20, 2011

My flight arrived at 6am which means I was at the hotel fairly early, around 8:30pm. Straight away I was very warmly welcomed to the hotel and offered some free coffee and pastries in the lobby. I had to wait about 15min to get a room read. This was not an issue as I was enjoying a nice coffee, pastries... More 

Was this review helpful? Yes
michelmorauw, General Manager at Andaz West Hollywood, responded to this review

I am delighted to hear that you loved your recent stay at Andaz West Hollywood! Thank you so much for taking the time to share your feedback. I look forward to the pleasure of welcoming you back upon your next trip to Los Angeles. Michel More 

Atlanta, Georgia
Senior Contributor
26 reviews 26 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed April 17, 2011

Usually with hip hotel properties, the staff and service are (unfortunately) too "cool" for their own good. With Andaz, the service staff is OUTSTANDING - we were greeted upon arrival by Nate who not only helped us cheerily with our numerous pieces of luggage, and also sat us down in the hotel lobby (which looked like a mod lounge or... More 

Was this review helpful? Yes
michelmorauw, General Manager at Andaz West Hollywood, responded to this review

I am so pleased that you chose to stay at Andaz West Hollywood on your most recent trip to LA and even more pleased that you truly enjoyed your stay. I am delighted to know how much you enjoyed the service you were provided by our amazing team. Thank you for all of your wonderful comments. We look forward to... More 

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Additional Information about Andaz West Hollywood

Address: 8401 Sunset Boulevard, West Hollywood, CA 90069
Phone Number:
Location: United States > California > West Hollywood
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — Andaz West Hollywood 4*
Number of rooms: 257
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Also Known As:
Andaz West Hollywood Hotel West Hollywood
Hyatt West Hollywood
West Hollywood Andaz
West Hollywood Hyatt
Hotel Style:
#1 Romantic Hotel in West Hollywood
#2 Family Hotel in West Hollywood
#2 Luxury Hotel in West Hollywood
#6 Business Hotel in West Hollywood

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