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All 17 West Hollywood hotels

Andaz West Hollywood

4.0 of 5 Hotel   |   8401 Sunset Boulevard, West Hollywood, CA 90069
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Andaz West Hollywood
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87%
Ranked #3 of 17 hotels in West Hollywood
Certificate of Excellence 2014
GreenLeadersGold level
A recent review
5 of 5 stars Reviewed January 5, 2010
smbsstt Australia
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1,467 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Andaz West Hollywood
See the most recent reviews
Australia
Top Contributor
93 reviews 93 reviews
50 hotel reviews
57 helpful votes 57 helpful votes
5 of 5 stars Reviewed January 5, 2010

Not the biggest rooms but very clean and trendy. There are a lot of extras that make the difference. The staff are very friendly and are always rready to help.

Was this review helpful? Yes
michelmorauw, General Manager at Andaz West Hollywood, responded to this review

Thank you for your positive review of your stay at Andaz West Hollywood. I am glad that you enjoyed our amenities and felt taken care of by our staff. I hope that you will join us again soon. Michel More

Melbourne, Australia
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed January 4, 2010

My partner and I stayed at the Andaz for 5 nights, greeted with staff with laptop's and were very friendly. Our room was not ready but we did ask for a higher floor so we were prepared to wait they gave us access to their hotel laptop's and offered us a glass of wine which was lovely. Our room was... More

Was this review helpful? Yes 1
michelmorauw, General Manager at Andaz West Hollywood, responded to this review

Thank you for your lovely review of your recent stay at Andaz West Hollywood. I am delighted to hear that you enjoyed your room, our check-in process, the service and our restaurant, RH. I appreciate you sharing your comments about your tour experiences, as we want to ensure that we arrange tours that guests are satisfied with. I am pleased... More

Orange County
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed January 1, 2010

After reading all the reviews about Andaz, I was really impressed and thought it was cool to go there, so I asked my fiancé to change our hotel from the Century Plaza Hyatt (which has been wonderful in the past) to this hotel. I was especially excited about the check in process I read about, where they have you sit... More

Was this review helpful? Yes 2
michelmorauw, Executive Assistant to the General Manager at Andaz West Hollywood, responded to this review

Thank you for your comments regarding your most recent visit to Andaz West Hollywood. I am terribly sorry for your disappointing experience at our hotel. As you observed, your experience is not typical and I truly apologize for the service you received. Our General Manager would like to discuss your experience in further detail with you. Please email me at... More

Sydney, Australia
Top Contributor
67 reviews 67 reviews
59 hotel reviews
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed December 23, 2009

i stayed here with my teenage daughter. I just loved it as did my daughter. The staff were incredible helpful and personable and you really felt like a valued guest. I loved the free mini bar and internet and yok could pick up a free drink from reception when you wanted. The concierge services were brilliant. The location is excellent.... More

Was this review helpful? Yes 1
michelmorauw, General Manager at Andaz West Hollywood, responded to this review

Thank you so much for taking the time to share your fabulous experience at Andaz West Hollywood. I am so happy to hear that you and your daughter enjoyed our complimentary ammenities in the lobby an the guest rooms, our unique concierge and check-in services, and our restaurant RH. I hope to have the pleasure of welcoming you and your... More

Fargo
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 21, 2009

Hotel had a great feel to it. Had some history of rock stars staying there so it was themed around it to a degree. Very clean, and service was outstanding. would definitely stay there again.

Was this review helpful? Yes 1
michelmorauw, General Manager at Andaz West Hollywood, responded to this review

I am so pleased to hear that you had such a great time at Andaz West Hollywood. Thank you for taking the time to post your comments. I hope to welcome you back in the near future. Happy Holidays! Michel More

Perth, Australia
Senior Contributor
25 reviews 25 reviews
14 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed December 5, 2009

We were greeted by Dean, who was very helpful after our late flight and offered us a drink while he worked out our booking on his little laptop. He also helped us book our first tour the next morning, which he recommended and the tour was very good (city tour and hollywood homes). Anyway, the hotel is super trendy -... More

Was this review helpful? Yes 1
michelmorauw, General Manager at Andaz West Hollywood, responded to this review

Thank you so much for your enthusiastic review of Andaz West Hollywood. It is so nice to receive positive feedback on our check-in process, the comfort of our rooftop pool area and in particular our helpful customer service. I will be sure to pass your kind words on to Dean. I am so glad that your stay was enjoyable and... More

derby,england
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed December 3, 2009

Two of us were in LA to visit a friend and his family.After much research decided to go for the Andaz. We arrived and were welcomed by the host who checked us in on his electronic note book and even better offers us a glass of wine whilst he is doing it!! We had a queen room which was spacious... More

Was this review helpful? Yes 1
michelmorauw, General Manager at Andaz West Hollywood, responded to this review

I am so delighted to hear that you thoroughly enjoyed your stay at Andaz West Hollywood. Thank you for taking the time to share such lovely comments about the hotel. I am pleased that you enjoyed checking-in, our complimentary amenities and our pool and fitness center. We hope to welcome you back soon and hopefully impress you with our hamburger... More

Vancouver
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed December 3, 2009

My friend and I decided to stay at the Andaz for a few days before a conference. The hotel lobby is nicely decorated. However, the staff are dressed in plain clothes which makes it confusing to identify them when there are others in the lobby (very busy especially at night). The rooms are a good size with very comfortable beds... More

Was this review helpful? Yes 2
michelmorauw, General Manager at Andaz West Hollywood, responded to this review

Thank you for your comments regarding your most recent visit to Andaz West Hollywood. I am terribly sorry for your disappointing experience at our hotel. At Andaz we strive to exceed guests expectations and clearly this was not the case for you. I hope to welcome you back so that we can provide a more accurate Andaz experience. Please contact... More

Sao Paulo, SP
Top Contributor
129 reviews 129 reviews
90 hotel reviews
121 helpful votes 121 helpful votes
4 of 5 stars Reviewed December 2, 2009

Definitely one of the coolest hotels I´ve ever stayed in. The first impressions were the great location, great staff and very cool/modern lobby, You have complimentary wine and fruits anytime of the day down the lobby and everything non-acoholic in the room´s minibar is free! Great big room with a comfortable bed, very nice bathroom with one of the best... More

Was this review helpful? Yes
michelmorauw, General Manager at Andaz West Hollywood, responded to this review

Thank you for your very kind words regarding your recent stay at Andaz West Hollywood. I am delighted to hear that you enjoyed all of our unique amenities that make our hotel so distinctive. I apologize that there was a delay with receiving your luggage, and will be sure to look into what caused that. We hope to welcome you... More

Melbourne
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed November 28, 2009

My partner and I stayed for 4 nights at the Andaz in Nov 09 and loved every minute! The check-in was quick and hassle-free - helped by the complimentary coffee we were offered as soon as we walked in (it was early morning and we'd just stepped off a 13 hour flight from Australia so this was well received). The... More

Was this review helpful? Yes
michelmorauw, General Manager at Andaz West Hollywood, responded to this review

Thank you for sharing all of your wonderful comments regarding your last stay at Andaz West Hollywood. It is always nice to hear that our guests are truly enjoying the Andaz experience while they are here. It sounds like you were able to enjoy many of the things that make our hotel unique from our distinctive check-in in process to... More

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Additional Information about Andaz West Hollywood

Address: 8401 Sunset Boulevard, West Hollywood, CA 90069
Phone Number:
Location: United States > California > West Hollywood
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Andaz West Hollywood 4*
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Also Known As:
Andaz West Hollywood Hotel West Hollywood
Hyatt West Hollywood
West Hollywood Andaz
West Hollywood Hyatt

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#1 Green Hotel in West Hollywood #3 Romantic Hotel in West Hollywood #3 Luxury Hotel in West Hollywood #4 Family Hotel in West Hollywood #6 Business Hotel in West Hollywood
Hotel Class
Official Description (provided by the hotel)
On Sunset Strip, directly across from House of Blues. Central to Santa Monica Blvd, Pacific Design Center, Hollywood Blvd., Rodeo Drive, the Walk of Fame, Grauman's/Mann's Chinese Theater, and the Kodak Theater - Home to the Oscars. Minutes from the Getty Center, Universal, Paramount and MGM Studios. 12 miles to Los Angeles International Airport and Burbank Airport. 257 guest rooms including 16 Junior Suites. Rooftop outdoor heated pool. Walking distance to restaurants and shopping. ... more   less 
Number of rooms
257

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