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Andaz West Hollywood

Certificate of Excellence
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8401 Sunset Boulevard, West Hollywood, CA 90069
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Andaz West Hollywood
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Andaz West Hollywood
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1,700 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Brisbane, Australia
Contributor
11 reviews 11 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed today NEW via mobile

We only stayed here one night as a layover on the way home, however from the moment we arrived at the front door until checking out we were impressed. Check in staff were friendly and very efficient, accommodating our request for a quiet room on a higher floor. We had a room on the 9th floor with fantastic views overlooking... More 

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Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed today NEW

Certainly not a conventional check in but so much nicer and more personal. After not receiving my luggage at the airport and it being a day away the staff were only too willing to help out with everything I needed, and a glass of wine whilst checking in to calm the stress, you guys rock. Handy to everything we needed... More 

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Columbus, Ohio
Senior Contributor
22 reviews 22 reviews
11 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed yesterday NEW

For a guy from Ohio this Hotel Really was one of the many Highlights to my Stay in L.A. We we were placed on the 12th floor and our view of the hills was awesome! It was a great experience to stay here and I will remember this place for my lifetime. The room was Clean and Comfortable, but again... More 

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Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We had a quick three nights at Andaz. The customer service was outstanding !!!! We had two familys (party of 10 of all ages) on our trip and they all said the same. To our accommodation check in, day trips, and flight check ins and check out was made easier with the staffs great knowledge and help. Thanks

Was this review helpful? Yes 1
Haarlem, Noord-Holland, Netherlands
Senior Contributor
49 reviews 49 reviews
18 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

Loved this hotel. My very spacious room was on the 14th floor with a fabulous view over West Hollywood. The staff were very helpful, I had a few requests over my 2 night stay and they were more than able to assist.

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Vancouver, Canada
Senior Contributor
45 reviews 45 reviews
13 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

Our family of 2 adults & 2 teens loved the Andaz! Check-in was simple, done by roaming "hosts" with iPads (ours was Xavier Claxton, who was super friendly and accommodating). He found us a lovely King room (Room 810) with million-dollar views to Sunset & beyond. (He gave us the option of having a north-facing room with 2 queen beds... More 

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Dallas, Texas
Top Contributor
223 reviews 223 reviews
146 hotel reviews
247 helpful votes 247 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Spent Valenin's Day weekend here and loved it. Great service, convenient location, well appointed and sleep rooms... This place has it all. Much better than a W hotw and with a "cooler" vibe to it. Highly recommended.

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Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

We stayed at the Andaz, West Hollywood for 2 nights on our most recent trip. What a great hotel! We were greeted by a lovely porter, who took our bags out our hire car and then proceeded to get his colleague to park our rental car. As soon as we went inside, Walter meeted and greeted us. Can I just... More 

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Vancouver, British Columbia, Canada
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 6 days ago NEW

Stayed here for a weekend right after staying at the Andaz San Diego. This is subpar in comparison. The San Diego location has better rooms, service and style. This is a former business style Hyatt and still feels like it with some rock touches. The rooftop pool is mediocre and small. There was next to no customer service. Check-in and... More 

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Hong Kong, China
Senior Contributor
26 reviews 26 reviews
17 hotel reviews
72 helpful votes 72 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Location: the hotel is on Sunset Blvd facing south. It is a short drive to Beverley Hills, Century City and quite convenient for the airport. The location is mainly for the views of downtown Los Angeles to Century City and (I was told) on a clear day to the ocean. Staff: truly excellent and trying to please: welcoming, polite, enthusiastic.... More 

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