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Grafton on Sunset

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8462 W Sunset Blvd, West Hollywood, CA 90069
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Grafton on Sunset
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Grafton on Sunset
Grafton on Sunset
Grafton on Sunset
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847 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Grafton on Sunset
See the most recent reviews
Auckland, New Zealand
1 review
5 of 5 stars Reviewed September 5, 2012

I stayed there at the end of a 3 week holiday in America. It was a great location, really friendly and helpful staff. The rooms and bathroom were maintained daily and it was a great stay all round. People say that not having the restaurant there is a downfall but it was no issue to me. There's so many places... More 

Was this review helpful? Yes
Graftoncares, General Manager at Grafton on Sunset, responded to this review

Thank you for your comments. We are so happy that you enjoyed your trip to America and that we were your last "Hooray!!" before leaving the country. Glad that you took advatage of the local restaurants and shops while we continue to complete our future restaurant and bar plans. Give us a call for your next trip to the states.... More 

New York City, New York
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 4, 2012

This was the third time my partner and I stayed at the Grafton, the second time we brought our dog. The hotel is very conveniently located, has a wonderfully attentive staff, and is very reasonably priced. It's a boutique hotel with all the good and bad that entails. The bathrooms tend to be a wee small, but the rooms are... More 

Was this review helpful? Yes
Graftoncares, General Manager at Grafton on Sunset, responded to this review

We are so pleased to hear that you have been with us 3 times now and are planning a 4th. We loved your feedback! You are officially a part of our Grafton Family so tell us who you are when making your next reservation. Be well. More 

Birmingham, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed August 28, 2012

We stayed as a family and our 14 year old loved it, especially staying in a poolside room where she could just dive into the pool . The rooms and building are a bit tired but undergoing renovation. Room was well equipped. Good location for Hollywood , Beverley Hills and Universal Studios. The staff were professional, friendly and very helpful.... More 

Was this review helpful? Yes 1
Graftoncares, General Manager at Grafton on Sunset, responded to this review

Dear Guest, Thank you for your review. We are so pleased that you enjoyed your stay with us and that we were able to provide you with a pleasant and comfortable stay. We certainly enjoy hearing good comments about our staff and look forward to your next visit. Many Thanks! More 

Top Contributor
112 reviews 112 reviews
36 hotel reviews
84 helpful votes 84 helpful votes
3 of 5 stars Reviewed August 27, 2012 via mobile

On arrival here we were extremely exhausted from long flight, and we're told we couldn't get our room till 3.00, then didn't have access to bathrooms to freshen up, we hung around lobby waiting for room (too tired to go out) and no body told us when our room was actually ready, it was only when we asked that they... More 

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Sydney, Australia
Top Contributor
62 reviews 62 reviews
31 hotel reviews
51 helpful votes 51 helpful votes
5 of 5 stars Reviewed August 21, 2012 via mobile

My wife and I were unsure wether to book a room at The Grafton or not after reading some of the reviews on tripadvisor but owing to peak season in LA there was nothing else available so no choice. I found the staff helpful and professional our room (222) well designed (although not to all tastes) with zebra print bed... More 

Was this review helpful? Yes 1
Graftoncares, General Manager at Grafton on Sunset, responded to this review

Dear Guest, Thank you for your review. We are so pleased that you enjoyed your stay with us and that we were able to provide you with a pleasant and comfortable stay. We certainly look forward to your next visit. Many Thanks! More 

Tucson
Top Contributor
79 reviews 79 reviews
18 hotel reviews
45 helpful votes 45 helpful votes
1 of 5 stars Reviewed August 20, 2012

When we arrived at the hotel, the staff was pleasant and helpful. I was a bit shocked at the 35/night valet fee, the same as the exclusive Westin Bonaventure, now making our $224/ night rate, plus taxes and tip, up to $259/night, but other than that, so far, so good. The lobby as attractive and it appeared we would have... More 

Was this review helpful? Yes 5
Graftoncares, General Manager at Grafton on Sunset, responded to this review

Dear Guest, Thank you for your review. It is apparent that the cost of valet came to a surprise to you. Please note that the charge for valet parking is stated on our website, our third party websites and on the valet station. I do apologize that you did not enjoy your experience or our decor at the Grafton on... More 

Travelers are raving about these West Hollywood hotels

Calne, United Kingdom
Top Contributor
99 reviews 99 reviews
15 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed August 20, 2012

This hotel is located in an ideal spot for going out a about. What a funky hotel - we loved the decor which its saucy art and intense colours. They have a nice pool which is looked after by an attender who ensures that fresh towels are laid out. The downside - the restaurant is closed! This spoiled our stay... More 

Was this review helpful? Yes
Graftoncares, General Manager at Grafton on Sunset, responded to this review

Dear Guest, I am glad you enjoyed your overall boutique hotel experience. With regards to the restaurant closure I do apologize for any inconvenience. We are in the process of acquiring a new restaurateur. Although there are plenty of restaurants and cafes within moments of the hotel there are also an array of fine dining restaurants that offer delivery service.... More 

London, United Kingdom
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed August 16, 2012

This hotel has a great location, right on Sunset Boulevard. We stayed here for 4 nights.The hotel looks great inside and out. When we checked in our room smelled of cigarette smoke and we had to ask reception to give us another room which they did. The reception staff are helpful but somewhat snooty, pretty much like most of the... More 

Was this review helpful? Yes
Graftoncares, General Manager at Grafton on Sunset, responded to this review

Dear Guest, Thank you for your review. I am happy to read that you enjoyed your visit to West Hollywood. Should you have any questions or further concerns do not hesitate to contact me. Thank you in advance for recommending the Grafton – we very much appreciate the support. Have a great summer. More 

1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed August 13, 2012

We were on our honeymoon and were looking for a special experience in LA. Basically hotel was under refurbishment during the summer season (bad idea) so the restaurant, bar and downstairs toilets were all out of action. The pool was in darkness, and the whole hotel was very dark. Candles everywhere unlit. When we complained we were told it was... More 

Was this review helpful? Yes 2
Graftoncares, General Manager at Grafton on Sunset, responded to this review

Dear Guest, I do apologize that it you did not enjoy your experience here at the Grafton on Sunset. Further, I do apologize that it was not made more apparent to you that both of the restaurant and bar closure. May I please ask of you to email me directly so that I may both correspond with you and review... More 

Yucaipa, California, United States
1 review
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed August 10, 2012

I just returned my my bachelorette stay at the Grafton on Sunset and although the location is very convenient to all types of fun activities the staff is the reason why I will not return. Upon arrival we quickly found that the only way to park was by valet for 35$ for 24 hours. This was never disclosed when booking... More 

Was this review helpful? Yes 4
Graftoncares, General Manager at Grafton on Sunset, responded to this review

Dear Guest, Thank you for your review. Please note that the charge for the overnight valet parking is stated on our website and third party websites plus, on the valet station. Further, an incidental deposit is a standard hotel procedure. Your complaints in regards to the customer service issues will be addressed with my staff. I would be grateful if... More 

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Staying in West Hollywood

Neighborhood Profile
West Hollywood
For years, West Hollywood has been known as a hub for the LGBT communities in Los Angeles. Today it still maintains the title, but has also become the “it” neighborhood for the entertainment industry’s up-and-comers. Producers, directors, writers and aspiring actors call this area home. Known for great boutique shopping, vintage clothing stores, home décor shops and fitness studios, West Hollywood is a grid of wide boulevards and narrow residential streets. The neighborhood also has a concentration of the most avant-garde restaurants in Los Angeles (rivaled only by the burgeoning restaurant scene Downtown). A trip to the iconic Sunset Strip, with its many clubs, music venues, hotels and flashing lights won’t be forgotten.
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