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Grafton on Sunset

3.5 of 5 8462 W Sunset Blvd, West Hollywood, CA 90069-1935
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Grafton on Sunset
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819 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Adelaide
Senior Contributor
23 reviews 23 reviews
18 hotel reviews
13 helpful votes 13 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

Booked a year ago directly with the hotel and reserved and prepayed for a pool view room. This was non refundable and non cancellable. When we arrived we found the staff to be helpful and friendly and the lobby was nicely laid out and decorated. That is unfortunately all that was well laid out and decorated. The hotel is undergoing... More 

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2 reviews
5 of 5 stars Reviewed 6 days ago NEW

My stay at the Grafton was great. From taking the booking, to check out, Kevin Briggs & his staff were so friendly and professional. The bar & restaurant are great. The pool is nice too. I'll be back soon!

Was this review helpful? Yes
2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 1 week ago

I am hesitant to leave negative reviews, but feel that other potential customers should be FULLY INFORMED. This hotel is undergoing MAJOR renovations. The hotel did not inform me of this fact beforehand or I wouldn't have stayed here. There was no way for me to cancel my reservation without being charged because I was already there before I saw... More 

Was this review helpful? Yes 1
Douglasville, Georgia
Senior Contributor
39 reviews 39 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

It's true that the hotel is under renovation but they will be done soon. Loved the room, very chic decor with lots of mirrors all over. The location is 375 feet from Comedy Store and Crossroads House of Blues. Olivers Restaurant is attached and has great food. The parking is $36/day. Staff was very friendly. So enjoyed our stay!

Was this review helpful? Yes 2
London, United Kingdom
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Stayed at this hotel for two nights and absolutely hated it. The place was filthy, and the decor beyond outdated. I actually slept on top of the sheets because the bed looked so flea-ridden and stained. Good location with it being on the strip, but that's about it.

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Bert S, General Manager at Grafton on Sunset, responded to this review

We are sorry your experience was not what you expected and were unable to stay in our newly renovated rooms. All available rooms at the Grafton are now part of a multimillion dollar upgrade and feature a contemporary combination of leather, metal and unique illumination, highlighted by red accents from closet to bathroom, resembling a sophisticated WeHo crash-pad combining industrial... More 

South Bend, Indiana
Top Contributor
104 reviews 104 reviews
15 hotel reviews
63 helpful votes 63 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Really loved the great service at this small boutique hotel. We had booked through an online discount service, which sometimes we get an attitude from the check-in staff. But not here. They treated us like VIP's and even upgraded our room plus a free breakfast. The rooms need upgraded, but they were working on that on the other side of... More 

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Bert S, General Manager at Grafton on Sunset, responded to this review

The Grafton is proud to announce that all available rooms are BRAND NEW to complement our new restaurant Oliver's Prime, lobby and Bar 20 lounge on Sunset. It’s a brand new Grafton for 2015 and beyond and we appreciate your support. Thank you for sharing a great experience at The Grafton on Sunset. More 

Toowoomba
Contributor
17 reviews 17 reviews
17 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Have stayed here on a previous trip, I liked the location so thought we'd stay here for our last night of our 2 week holiday before flying home. The room was clean and comfortable however we were on the lower floor and had a room in the corner where you could touch the outside wall when the window was open.... More 

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Bert S, General Manager at Grafton on Sunset, responded to this review

Hello Olivia and we are very sorry that you could not experience a newly renovated room which has a far more airy and bigger feel. Our renovated rooms feature leather, metal, light and mirrors and we hope upon your next visit you can experience the dramatic upgrade. Thank you for complimenting our staff (the very best in West Hollywood) and... More 

Penzance, United Kingdom
Contributor
14 reviews 14 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed here with a friend over the Christmas period for a few nights. As you walk in to the reception it is very welcoming and the staff were very pleasant and helpful. We arrived on Christmas day, and the restaurant at the hotel was actually closed. Our room was lovely, big and spacious, had a huge walk in wardrobe,... More 

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Bert S, General Manager at Grafton on Sunset, responded to this review

Glad to hear you were able to celebrate the Holiday season with the Grafton! The Grafton’s convenient location ensures a quick walk or drive to iconic landmarks such as Beverly Hills, Rodeo Drive and the Walk of Fame. We will share your feedback with our team and again our thanks for enjoying your Holiday with the Grafton on Sunset! More 

Sydney, Australia
Contributor
18 reviews 18 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

On checkin, we were shown to a room with an outside (not poolside) room. On seeing the massive construction next door I refused to stay in this room. The alternative was to pay $40per night (reduced to $20 per night) for a pool view room. The room was clean, trendy and the bed was very comfortable. On a negative note,... More 

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Bert S, General Manager at Grafton on Sunset, responded to this review

The Grafton’s is extremely excited to announce that our newly renovated rooms are now open and feature a beautiful and relaxing combination of leather, light, metal and comfort that resemble a sophisticated West Hollywood loft. The completion of the renovation ensures that the Grafton is now the premier boutique property in West Hollywood. Thank you for your comments and feedback. More 

London
Top Contributor
96 reviews 96 reviews
34 hotel reviews
51 helpful votes 51 helpful votes
2 of 5 stars Reviewed 2 weeks ago

First the good bits, a stylishly designed boutique hotel right on Sunset. On arrival staff were very helpful and all arrangements were made with a minimum of fuss. Avoid rooms 217 & 219 whilst they look good, apart from views over a building site which could be noisy during the week. At the weekend there is lots of noise from... More 

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Bert S, General Manager at Grafton on Sunset, responded to this review

We apologize if your experience here was not as expected. Every stay should be perfect – no exceptions. With the Grafton’s new multimillion dollar face lift, the hotel’s unique positon as the heart of West Hollywood entertainment and nightlife on Sunset continues, and we hope that all of our guests staying with us enjoy the new restaurant, lobby and Bar... More 

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Additional Information about Grafton on Sunset

Address: 8462 W Sunset Blvd, West Hollywood, CA 90069-1935
Phone Number:
Location: United States > California > West Hollywood
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — Grafton on Sunset 3.5*
Number of rooms: 108
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Also Known As:
The Grafton On Sunset Hotel West Hollywood
Grafton On Sunset West Hollywood
Grafton Sunset
Grafton On Sunset Hotel
Hotel Style:
#12 Business Hotel in West Hollywood
#12 Family Hotel in West Hollywood
#13 Romantic Hotel in West Hollywood

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