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All 17 West Hollywood hotels

Grafton on Sunset

3.5 of 5 Hotel   |   8462 W Sunset Blvd, West Hollywood, CA 90069-1935
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Grafton on Sunset
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64%
Ranked #12 of 17 hotels in West Hollywood
A recent review
5 of 5 stars reviewed 5 days ago
Lisa M
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715 people have reviewed this hotel

Traveler rating
    237
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (105)
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English first
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This is a precious gem of a hotel! Service was friendly and fabulous! Location was great! Room 307 is one of the best overlooking the pool! Quiet yet hip. Everything you could want in a boutique hotel.

Was this review helpful? Yes 4
Bert S, General Manager at Grafton on Sunset, responded to this review

We have always felt with our fantastic location close to all the Hollywood Hot Spots, amazing steakhouse and new lobby lounge Bar 20, our huge saltwater pool and our friendly and engaging staff that we are truly the best Boutique hotel in the city. Your review only reinforces that our efforts are succeeding and I’m thrilled you enjoyed the Grafton... More

Bexleyheath, United Kingdom
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 6 days ago NEW via mobile

We arrived to see the lobby being refurbished and that was not too much of a problem. Shown to room, but it smelt of dogs and we had to be moved to another room. Air conditioning was noisy to use and overall the whole hotel need a good quality makeover, not the quality we had been led to believe. Would... More

Was this review helpful? Yes
Bert S, General Manager at Grafton on Sunset, responded to this review

We appreciate your feedback. We continually strive to ensure that every guest has an ideal stay. With this week’s completion of our new lobby and lounge as well as the rave reviews garnered by our new steakhouse Oliver’s Prime, we hope that our guests see our makeover commitment is never ending. Again we appreciate your feedback. More

Los Angeles
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW via mobile

Myself and 7 of my friends stayed here. Were 8 girls from Ireland and didn't know much about the location or anything but it was absolutely amazing. The service is so brilliant and every member of staff was so nice. Especially Mario and Carlos at reception they made our stay extra fabulous! Room are top notch and the pool is... More

Was this review helpful? Yes 1
Bert S, General Manager at Grafton on Sunset, responded to this review

We love our guests too! Thank you mentioning two of our hardest working team members by name! Carlos, Mario, and our fabulous Housekeeping Department all epitomize the excellence expected from The Grafton. We are thrilled you discovered the Grafton and look forward to seeing you on your next visit to the States. More

1 review
2 of 5 stars Reviewed 1 week ago via mobile

I brought my daughter here for her 16th birthday. The rooms were clean and beds super comfy but I did not experience the excellent customer service alot of people did. We were only spoken to if we spoke first. We asked for a ride for dinner one evening and was told to walk it would be quicker:/ I guess I'm... More

Was this review helpful? Yes
Bert S, General Manager at Grafton on Sunset, responded to this review

Our standards of service at The Grafton are incredibly high, and if we at any time fell short we profusely apologize. Nothing less than the best is required for each and every guest, and it is through feedback such as yours that we continually improve. Thank you for your feedback. More

Oslo, Norway
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Stayed 2 nights at this very nice hotel. The staff is really friendly and funny. They do really make you feel very welcome. Hotel have a nice shuttle service that free of charge could be used. Charming pool area, perfect for afternoon drinks and a swim.

Was this review helpful? Yes 1
Bert S, General Manager at Grafton on Sunset, responded to this review

The Grafton’s staff is unequaled in West Hollywood- friendly, knowledgeable, and helpful. With our beautiful location, beautiful saltwater pool (the largest in West Hollywood) and new restaurant, lobby and lounge, the Grafton is re-branded and re-positioned as a must see and stay Sunset Strip destination. Thank you for your comments. More

Delano, California, United States
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Ever since my husband and I found this little gem on Sunset back in 2010 we have never stayed anywhere else. A few months ago my father was visiting from Norway and the people at the Grafton made sure that I had a Poolside Room when I called them last minute. They also treated my Norwegian father with VIP status:... More

Was this review helpful? Yes 1
Bert S, General Manager at Grafton on Sunset, responded to this review

10 stars! It gets no better than that! The Grafton always goes the extra mile to show our appreciation for repeat guests. I would like to personally thank you for staying with us for the last four years and for your continued support of the Grafton on Sunset. More

Salem, New Hampshire
1 review
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

The hotel was well kept and although they were renovating, it didn't prove to be an inconvenience. A member of the staff, Nini was a great help. We really appreciated her. She helped us in finding activities to do around the city and locations to eat at. Nini seemed present and willing to help us at moments notice. Her eagerness... More

Was this review helpful? Yes 3
Bert S, General Manager at Grafton on Sunset, responded to this review

Nini exemplifies the drive, initiative and high level of service that The Grafton seeks from each and every department. Thank you for mentioning her by name. And good news! The lobby renovation is completed this week and our new look is spectacular! See you next trip! More

San Diego, California
1 review
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

As many others, I stay in hotels quite often, and while I am to the most persnickety guest, I can be discerning and appreciate quality service over pomp and circumstance. My experience with these Boutique hotels, thus far, has been overwhelmingly negative, from substandard amenities to pretentious staff kissing your butt with empty smiles and feigned interest. Not the case... More

Was this review helpful? Yes 6
Bert S, General Manager at Grafton on Sunset, responded to this review

We appreciate your sharing your positive experience at The Grafton. With our great rooms, amazing new steakhouse, new lobby lounge Bar 20 and the very best staff in West Hollywood (including Karla and Barbara!) we feel that the Grafton is easily the top Boutique hotel in the city. We are glad to know you feel the same way too! Hurry... More

2 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Grafton on Sunset is such a lovely hotel, every single member of the staff was amazing! Truly such friendly people, from the waitresses in Oliver's to the bar tenders in Bar 20 and especially the concierge and people at the front desk. You guys truly made our first experience in USA great! Thanks guys, can't wait to be back:)!!

Was this review helpful? Yes 6
Bert S, General Manager at Grafton on Sunset, responded to this review

We appreciate your complimenting our staff. At every position – be it Housekeeping, Oliver’s, Front Desk or Maintenance – we feel we have the best team in West Hollywood that painstakingly goes above and beyond to make every guest feel at home. Glad to know we made your inaugural experience in the States a great one! Thank you for staying... More

London, United Kingdom
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 3 weeks ago

I stay in hotels all the time both with work and pleasure and this is the worst experience I've ever had. Drilling everywhere early in the morning and absolute no acknowledgement or apologies from staff. Random phone calls from reception in the early hours, TV channels not working, room cleaning knocking on doors at 8.30am (after a bad nights sleep)... More

Was this review helpful? Yes 2
Bert S, General Manager at Grafton on Sunset, responded to this review

Peter thank you for your feedback. We are putting the finishing touches on our beautiful lobby to match our new restaurant and lounge, and in the process we did attempt to put most of our guests in rooms away from the noise, We sincerely apologize that your stay was affected. If time permits please reach out to me personally so... More

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Additional Information about Grafton on Sunset

Address: 8462 W Sunset Blvd, West Hollywood, CA 90069-1935
Phone Number:
Location: United States > California > West Hollywood
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — Grafton on Sunset 3.5*
Reservation Options:
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Also Known As:
The Grafton On Sunset Hotel West Hollywood
Grafton On Sunset West Hollywood
Grafton Sunset
Grafton On Sunset Hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style
#11 Romantic Hotel in West Hollywood #12 Business Hotel in West Hollywood
Hotel Class
Official Description (provided by the hotel)
The Grafton on Sunset is located on the legendary Sunset Strip in West Hollywood between Beverly Hills and Hollywood. Our central location enables you to take advantage of the numerous music venues and tourist attractions that are sure to make your LA experience one to remember. LA can be a very fast paced city so be sure to remember and take in some quite time by soaking up some southern California sunshine at our Mediterranean garden and saltwater pool. Stroll the pedestrian-friendly strip and discover an abundance of trendy restaurants, bars, clubs and tourist attractions. ... more   less 
Number of rooms
108

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