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All 17 West Hollywood hotels

Grafton on Sunset

3.5 of 5 Hotel   |   8462 W Sunset Blvd, West Hollywood, CA 90069-1935
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64%
Ranked #12 of 17 hotels in West Hollywood
A recent review
5 of 5 stars reviewed 4 days ago
RS858 San Diego, California
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719 people have reviewed this hotel

Traveler rating
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78
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (106)
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English first
San Diego, California
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

The Grafton is my new favorite on Sunset! Stayed here last weekend for a bachelorette celebration. Joe at the front desk gave us the best welcoming treatment and made sure we had the perfect room! The Customer Service is OUTSTANDING! Where do I begin...Gregory @ Oliver's was great with helping me set up all the details even emailing me on... More

Was this review helpful? Yes 3
Frodsham
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Just back from a 2 week stay at the Grafton and loved every minute of it. We had agonised over whether to stay here or in Orange County but in the end plumped for the Grafton and were oh so glad that we did. It's location is perfect as a base for exploring the strip, West Hollywood, Beverly Hills and,... More

Was this review helpful? Yes 4
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

They really have excellence service. Love the new renovation and they have good food. Front desk are so friendly especially Mario and Karla. Chitra is the best bellman. We will come back soon with other family's to let them explore how graviton is been done and how they treat us.

Was this review helpful? Yes 3
Bert S, General Manager at Grafton on Sunset, responded to this review

Mario, Karla and Chitra exemplify the very best in friendliness, initiative and competency, We are thrilled to have such a trio here at The Grafton. Even though we have a beautiful new restaurant, lobby lounge and a fantastic location, we still pride ourselves the most on the best service in West Hollywood. Thank you for staying at The Grafton on... More

Reviewer
5 reviews 5 reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Where do I start!? Everything was perfect! From Karla and Carlos exquisite service and accommodating attitudes. To their staff from Barbra and Deborah who share the same with their peers to the drivers who took us around and were very accommodating and concerned. Diana was awesome also. We looked all around and this hotel stood out. And after staying there... More

Was this review helpful? Yes 5
Bert S, General Manager at Grafton on Sunset, responded to this review

A perfect 10 day stay? Marvelous! Of course it helps when you have the best staff in West Hollywood, and we DO with Karla, Carlos, Barbara, Deborah and Diana at the helm to greet you, plus an amazing team of Housekeepers keeping the rooms perfect. We've got an amazing location close to all the West Hollywood see and be seen... More

1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

My wife and I had the greatest time of our life. The Staff Was Truly AMAZING,#1 CARLOS WAS AWESOME he truly a professional. The parking attendants gave the best service always professional. Really enjoyed ourselves. We will be back!!!!!

Was this review helpful? Yes 3
Bert S, General Manager at Grafton on Sunset, responded to this review

Glad to hear that our parking attendants and our Front Office Manager Carlos lived up to our lofty service levels! For a guest to say they had the greatest time of their life means we have to be firing on all cylinders. And that’s what we strive for each and every day at The Grafton on Sunset. Thank you for... More

Clearwater, Florida
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

I read some reviews and wondered what to think....I don't post reviews, I typically just use TripAdvisor for research. I was so pleased that I want to share. I was in Room 321 and it was outstanding. The decor was awesome, everything was new and freshly remodeled. The lobby and lobby bar were just being finished after a remodel and... More

Was this review helpful? Yes 4
Bert S, General Manager at Grafton on Sunset, responded to this review

The Grafton’s multimillion dollar face-lift continues with our beautiful steakhouse Oliver’s Prime and our stunning new lobby and lounge Bar 20! Throw in all of the additional reasons the Grafton has remained popular- our perfect location next to all the West Hollywood shopping, dining and nightlife hot spots, largest saltwater pool in the city, and top notch staff- and you've... More

2 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

This is a precious gem of a hotel! Service was friendly and fabulous! Location was great! Room 307 is one of the best overlooking the pool! Quiet yet hip. Everything you could want in a boutique hotel.

Was this review helpful? Yes 7
Bert S, General Manager at Grafton on Sunset, responded to this review

We have always felt with our fantastic location close to all the Hollywood Hot Spots, amazing steakhouse and new lobby lounge Bar 20, our huge saltwater pool and our friendly and engaging staff that we are truly the best Boutique hotel in the city. Your review only reinforces that our efforts are succeeding and I’m thrilled you enjoyed the Grafton... More

Bexleyheath, United Kingdom
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

We arrived to see the lobby being refurbished and that was not too much of a problem. Shown to room, but it smelt of dogs and we had to be moved to another room. Air conditioning was noisy to use and overall the whole hotel need a good quality makeover, not the quality we had been led to believe. Would... More

Was this review helpful? Yes
Bert S, General Manager at Grafton on Sunset, responded to this review

We appreciate your feedback. We continually strive to ensure that every guest has an ideal stay. With this week’s completion of our new lobby and lounge as well as the rave reviews garnered by our new steakhouse Oliver’s Prime, we hope that our guests see our makeover commitment is never ending. Again we appreciate your feedback. More

Los Angeles
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Myself and 7 of my friends stayed here. Were 8 girls from Ireland and didn't know much about the location or anything but it was absolutely amazing. The service is so brilliant and every member of staff was so nice. Especially Mario and Carlos at reception they made our stay extra fabulous! Room are top notch and the pool is... More

Was this review helpful? Yes 2
Bert S, General Manager at Grafton on Sunset, responded to this review

We love our guests too! Thank you mentioning two of our hardest working team members by name! Carlos, Mario, and our fabulous Housekeeping Department all epitomize the excellence expected from The Grafton. We are thrilled you discovered the Grafton and look forward to seeing you on your next visit to the States. More

1 review
2 of 5 stars Reviewed 2 weeks ago via mobile

I brought my daughter here for her 16th birthday. The rooms were clean and beds super comfy but I did not experience the excellent customer service alot of people did. We were only spoken to if we spoke first. We asked for a ride for dinner one evening and was told to walk it would be quicker:/ I guess I'm... More

Was this review helpful? Yes
Bert S, General Manager at Grafton on Sunset, responded to this review

Our standards of service at The Grafton are incredibly high, and if we at any time fell short we profusely apologize. Nothing less than the best is required for each and every guest, and it is through feedback such as yours that we continually improve. Thank you for your feedback. More

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Additional Information about Grafton on Sunset

Address: 8462 W Sunset Blvd, West Hollywood, CA 90069-1935
Phone Number:
Location: United States > California > West Hollywood
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — Grafton on Sunset 3.5*
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Also Known As:
The Grafton On Sunset Hotel West Hollywood
Grafton On Sunset West Hollywood
Grafton Sunset
Grafton On Sunset Hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style
#11 Romantic Hotel in West Hollywood #12 Business Hotel in West Hollywood
Hotel Class
Official Description (provided by the hotel)
The Grafton on Sunset is located on the legendary Sunset Strip in West Hollywood between Beverly Hills and Hollywood. Our central location enables you to take advantage of the numerous music venues and tourist attractions that are sure to make your LA experience one to remember. LA can be a very fast paced city so be sure to remember and take in some quite time by soaking up some southern California sunshine at our Mediterranean garden and saltwater pool. Stroll the pedestrian-friendly strip and discover an abundance of trendy restaurants, bars, clubs and tourist attractions. ... more   less 
Number of rooms
108

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