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Chamberlain West Hollywood

4.0 of 5 1000 Westmount Drive, West Hollywood, CA 90069
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#5 of 17 Hotels in West Hollywood
804 Reviews 4 of 5 stars
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Certificate of Excellence 2014
Chamberlain West Hollywood
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Chamberlain West Hollywood
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804 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Seattle, Washington
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

As all the other reviews attest, the Chamberlain hotel is the cream of the crop. The service is top-notch, from the concierge to the valet desk to housekeeping. As soon as we checked in with our 1-year-old, we were immediately offered a crib and a free snack for him that evening. Anytime we had a question and called down to... More

Was this review helpful? Yes 3
John D, General Manager at Chamberlain West Hollywood, responded to this review

Dear J C. I am delighted to read your wonderful comments following your recent stay at The Chamberlain. I truly appreciate you taking the time to recognize the great service from our hospitable team, our prime location, accommodations, and out great rooftop pool. The Children's treats program is very popular. I am sure you noticed how discreetly we handle the... More

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

I can't explain how excellent this hotel stay was for me. I traveled to LA for my birthday stayed there for 5 days and if it was up to me I would have stayed longer. Service was excellent, the food is delicious and the room is nice and spacious just how I like it. I was able to walk to... More

Was this review helpful? Yes 2
John D, General Manager at Chamberlain West Hollywood, responded to this review

Dear Nohelymar. We were very pleased you choose The Chamberlain to celebrate your Birthday. I think you did a pretty good job of explaining how excellent the hotel is. It is nice to hear you enjoyed the spacious room, delicious food and our perfect location. All many of the reasons so many of our guests return. We do hope you... More

San Francisco, California
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

Great location in the heart of West Hollywood in a quiet area squeezed between Santa Monica Blvd and Sunset. The roof top pool is a gem, but get there early for a chair or cabana. We stayed in a great corner suite. It was sleek and comfy. Room service was pretty good, especially the pizza! And the GM (John?) was... More

Was this review helpful? Yes 1
John D, General Manager at Chamberlain West Hollywood, responded to this review

Dear CB. I am happy you and your friends chose to stay at The Chamberlain. I would like to thank you for the compliments about our location, rooms, and service. So pleased you felt your suite was sleek and comfortable. You are so correct the pool does fill up fast particularity during this hot weather. We do sell our Robes,... More

Palm Springs, California
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

My 1 night trip to L.A. for work turned into an unexpected and luxurious mini vacation. The room was beyond gorgeous and comfortable. The proximity to great cafes, restaurants and sights was perfect. My husband joined me for the trip and we ended up having such a great time that we decided to make it a habit of getting away... More

Was this review helpful? Yes 1
John D, General Manager at Chamberlain West Hollywood, responded to this review

Dear Jilian R. Thank you kindly for the great review! You certainly said it best with location. You can't beat where we are with easy access to so much the area has to offer. We are also thrilled to hear we did not disappoint, and you had an exceptional stay. That is always the goal of our team. I do... More

London
Senior Contributor
21 reviews 21 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago

Having spent just one night in this hotel I felt it was necessary to write a quick review to compliment it. The service from reception was very thorough and helpful. The Suite we stayed in was spacious and clean. The only down side for us was we were hoping for the roof top pool bar to be open so we... More

Was this review helpful? Yes 1
John D, General Manager at Chamberlain West Hollywood, responded to this review

Dear Sarah23. Thank you for staying with us. I am delighted you felt The Chamberlain was a fabulous Hotel. Actually starting after Labor Day the Pool Bar is open on weekends only however we do serve through Room Service. Maybe we need some refresher training at check in and I will also review our information on the Pool Deck to... More

Sydney, Australia
Senior Contributor
29 reviews 29 reviews
13 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

We spent two nights at this hotel recently. It was great. The service and food was excellent. The room was massive! Very cool. We could not leave the Air con on over night since it was a very old model and extremely noisy as a result, that was the biggest issue we experienced with the room. The location was good,... More

Was this review helpful? Yes
John D, General Manager at Chamberlain West Hollywood, responded to this review

Dear mi0soer. Thank you for choosing to stay with us and for your great review. I am delighted you enjoyed the massive room, location and our excellent food and service. I do apologize for the AC units. Quite honestly this heat wave has been very taxing. We are just not used to triple digit temperatures. We did order some new... More

London, United Kingdom
Senior Reviewer
10 reviews 10 reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 1 week ago

I've just had the pleasure of staying at this wonderful hotel for the second time, and I can honestly say this was the best hotel experience I've ever had, which speaks volumes. Sadly my girlfriend and I had to leave after 4 nights to stay 10 miles away in Santa Monica (we're at the Viceroy which isn't half as good... More

Was this review helpful? Yes 2
John D, General Manager at Chamberlain West Hollywood, responded to this review

Dear Lord_Robin_Bishop. I am at a loss for words, your review is amazing. We were thrilled to be part of your anniversary and sad to see you leave for Santa Monica. I so appreciate you acknowledging the team and Marni. We have a really special group of people as you know. It is very heartwarming to know you enjoyed your... More

Boston, Massachusetts
Top Contributor
55 reviews 55 reviews
3 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 1 week ago

Great locale, awesome amenities, charming staff at the bistro. The facilities are comfortable, rooms are quite spacious and gorgeous. Enjoyed the rooftop pool after my long flight from the East Coast, anyone can easily spend a couple of hours just reading and relaxing in the Southern California sun. Perfect access to West Hollywood, with all its offerings, including shops, restaurants... More

Was this review helpful? Yes 1
John D, General Manager at Chamberlain West Hollywood, responded to this review

Dear yorellana. I am so pleased you found The Chamberlain to be charming and you were able to get some relaxation time in from your Trans Con flight. Nice to also hear you felt our rooms were spacious and gorgeous. I always find it personally rewarding when a team member gets a shout out by name. Tara is terrific. Many... More

Wellington, New Zealand
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I stayed 2 nights in the Chamberlain after a flight from London and I couldn't think of a lovelier place to get over my jet lag. My room was so gorgeous I literally gasped when I walked in, I just wished I'd had a few friends with me to help enjoy the big lounge area! The staff were so lovely... More

Was this review helpful? Yes 1
John D, General Manager at Chamberlain West Hollywood, responded to this review

Dear andrewjohnthompson. Thank you so much for taking the time to comment about your stay. I appreciate your wonderful remarks. Glad we were able to help you with your jet lag and give you a little rest during the midway point of your trip. I couldn't agree more, our employees are just the best. We hope you will have more... More

Hants
Contributor
15 reviews 15 reviews
14 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago

We enjoyed 2 nights in the Chamberlain as the conclusion to our California road trip. We had originally planned on staying in Santa Monica, but you seem to pay a premium to be by the beach, and the hotel reviews were mixed, so we opted to stay in the city. The Chamberlain turned out to be a good choice. The... More

Was this review helpful? Yes 1
John D, General Manager at Chamberlain West Hollywood, responded to this review

Dear Handy_Harry. We truly appreciate you allowing us to be your host while in the LA area and thrilled you decided to stay in West Hollywood. Thank you for such a thorough review of our hotel and location. Some of our rooms do offer views, and as you pointed out the views from the Rooftop are amazing. The outdoor Courtyard... More

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Additional Information about Chamberlain West Hollywood

Address: 1000 Westmount Drive, West Hollywood, CA 90069
Phone Number:
Location: United States > California > West Hollywood
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Chamberlain West Hollywood 4*
Number of rooms: 114
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Also Known As:
Chamberlain West Hollywood Hotel West Hollywood
Chamberlain Hotel West Hollywood
West Hollywood Chamberlain Hotel

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