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Holiday Inn West Covina

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3223 East Garvey North, West Covina, CA 91791 (Formerly Rodeway Inn Near Fairplex)
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Holiday Inn West Covina
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Holiday Inn West Covina
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17 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Palmetto, Florida
Level Contributor
26 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed here for week off and on for business. I picked it because it's close to my own home so in that case close to where I grew up. the service was top notch. The amenities left little to be desired. Overall a GREAT place.

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San Francisco, California
Level Contributor
42 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 1 week ago

Management photos do not lie. High quality sheets. Very clean rooms. Microwave and mini refrigerators in rooms. Perky customer service. However, Trip Advisor needs to correct that free breakfast is included BECAUSE Breakfast IS NOT FREE!!! The only thing free is Iced Lemon Water in the lobby.

Was this review helpful? Yes 1
California, Maryland
Level Contributor
71 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

No bells or whistles, just a simple clean hotel room. It was clean and well maintained, but on the downside; it was small and the walls are paper thin. The staff is nice and helpful, check-in was easy.

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Tommy S, General Manager at Holiday Inn West Covina, responded to this review

Dear Angie90262, Thank you very much for taking some time to leave us some feedback. Our staff will definitely be excited to hear that you enjoyed their services! However, we would like to apologize for the size of the room as well as not being to provide comfort as suited to your needs during your last stay with us. As... More 

Level Contributor
5 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 weeks ago via mobile

We made a reservation for this hotel "Holiday Inn" to arrive at 11pm. Our flight was delayed an hour and the Dollar rental car had a line of over 100 people. I called ahead and let them I was still on the way. The lady that answered was very understanding. When we arrived at 240 am yes rental car took... More 

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Tommy S, General Manager at Holiday Inn West Covina, responded to this review

Dear efasci, We truly appreciate you taking the time to leave us such fantastic feedback as well as an equally fantastic score! Our staff does take pride in the service we provide and we always strive for excellence. Thus, it is truly a great reward for us to hear that our service and overall property were able to make all... More 

Los Angeles, California, Usa
Level Contributor
139 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Wonderful new hotel in west covina, next to many named shopping stores, there's 4 more hotels here, but this is the one you should choose. Nice restaurant serving American breakfast and Chinese Dinner, more and much more restaurant near by. 2 minuts to highway 10 exit. access to many famus city here, close to Ontario airport, and big shopping mall.... More 

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Tommy S, General Manager at Holiday Inn West Covina, responded to this review

Dear Mike, We are absolutely over the moon to hear that you enjoyed our convenient location right of the I-10 freeway as well as the many local shops and businesses within walking distance as well as our staff and our restaurant on property making all the difference in your stay with us! We appreciate your patronage and hope to have... More 

Caldwell, Texas
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I spent a week here recently for an event that had us working very long days so my time in the room was mostly to sleep. The room was spacious and comfortable. It was on the ground floor which I expected to be noisy since I was only a couple doors down from the elevator but I had no issues.... More 

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Tommy S, General Manager at Holiday Inn West Covina, responded to this review

Dear Clint, Thank you very much for taking the time to share such a positive stay experience with us! We are even more overjoyed to hear that you found our property and staff suitable to your needs. We would like to apologize for the few spots in your room that were not cleaned to your expectations and as such, we... More 

Crestline, California
Level Contributor
222 reviews
120 hotel reviews
common_n_hotel_reviews_1bd8 178 helpful votes
5 of 5 stars Reviewed May 27, 2015

Was here specifically to visit my mother. She had been staying here for a day or so. My room was at the end of the hall #327. a bit pricy $129, but very adequate. small bathroom, but very generous sized room. and "view" out the window of a Ficus tree and Fairfield inn by marriott next door. nice touch with... More 

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Tommy S, General Manager at Holiday Inn West Covina, responded to this review

Dear Aerovergalineas, Thank you very much for taking the time to leave a review for our property as well as an outstanding score! We are honored to have been selected as the rendezvous location for you and your mother and that you enjoyed your stay with us. If you are ever in town again and would prefer a pool view... More 

Adelaide
Level Contributor
16 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed May 4, 2015

I don't know what I was expecting staying this far east in LA. We figured it didn't matter as we we're going to do a lot of driving around and this hotel had plenty of free parking and that was an added bonus. We stayed for 5 days and through exhaustion at the end of the day were always happy... More 

Was this review helpful? Yes 2
Tommy S, General Manager at Holiday Inn West Covina, responded to this review

Dear nodnyls, Our staff are absolutely over the moon to hear that you enjoyed your time with us while you were in the West Covina area. As always, we strive to provide you with the best possible stay experience whole you are on property and to hear such positive feedback regarding service is priceless. We are glad that the amenities... More 

Las Vegas
Level Contributor
17 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed April 27, 2015

I have stayed at every hotel on this strip of road in Covina as I travel to Ikea often (which is right around the corner, literally) and this is the best hotel of the bunch by far. Why you ask? Where should I start? Beginning with ALL of their friendly, attentive and super - awesome staff I encountered (Thank you... More 

Was this review helpful? Yes 1
Tommy S, General Manager at Holiday Inn West Covina, responded to this review

Dear Tracy, As one of our regularly returning guests, we would like for you to know that we are so grateful for your patronage! Thank you very much for always having us as your top selection whenever you are in town. We hope you know that all of our staff appreciate your kindness and willingness to share your experiences with... More 

Seattle, Washington
Level Contributor
284 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 135 helpful votes
4 of 5 stars Reviewed April 13, 2015

Nice rooms that were clean and comfortable as well as quiet. This holiday inn also has a restaurant and we found the food to be very good and inexpensive. Would definitely consider staying here again. One block from shopping mall and many restaurants as well as close to freeway on-ramps and off-ramps. 20 minutes from Ontario airport.

Was this review helpful? Yes
Tommy S, General Manager at Holiday Inn West Covina, responded to this review

Dear Charles, It was wonderful to read that you enjoyed our convenient location right off the I-10 freeway, the nearby shopping plaza, numerous restaurant options around us and the nearby Ontario Airport. We are happy to hear that you also had a favorable experience with our full-service restaurant that is right here on property. Thank you very much for sharing... More 

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