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Holiday Inn West Covina

2.5 of 5 3223 East Garvey North, West Covina, CA 91791 (Formerly Rodeway Inn Near Fairplex)
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Holiday Inn West Covina
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Holiday Inn West Covina
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4 reviews from our community

Traveler rating
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    3
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3 of 5 stars
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Woodland, California, United States
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed November 10, 2014

first let me say the staff could not have been nicer,stayed with wife and two boys for local baseball tourney.after a long day the kids headed to pool area,witch is beautiful with awesome furniture,but when the kids jumped in they were freezing,i cant remember last hotel with a pool that was so cold.what a shame because the pool area is... More 

Was this review helpful? Yes 1
Tommy S, General Manager at Holiday Inn West Covina, responded to this review

Dear Krista, Thank you for taking the time to review our property, your feedback is critical in our efforts to keep our guests happy and making sure you come back time and time again. I am glad to hear that my staff was friendly, I will ensure that they are recognized for their efforts. I am deeply sorry to hear... More 

Beaumont, California
Contributor
12 reviews 12 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed November 7, 2014

While checking in I was asked if I booked through Holiday Inn or Expedia and truthfully I couldn't remember. Later I did recall that I did book through Travelocity because I wanted the option to cancel if needed. I had to laugh but at the same time I was extremely frustrated when I was trying to get ready in the... More 

Was this review helpful? Yes
Tommy S, General Manager at Holiday Inn West Covina, responded to this review

Dear Karen, First and foremost I want to thank you for taking your time to write your review on our property, your feedback is the most important thing to us as it helps us in areas that need improvement. Here at the Holiday Inn West Covina, we strive to be the best hotel that we can possibly be and our... More 

Carson, California
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 12, 2014

We had an unplanned stay here recently, without a single piece of luggage, and the staff more than accommodated for us! As a family of four, we were given all of the complimentary toiletries and even took advantage of the guest laundry facilities. Front desk staff was excellent and very helpful. Rooms were also very clean and comfortable. We'd stay... More 

Was this review helpful? Yes
Tommy S, General Manager at Holiday Inn West Covina, responded to this review

Thank you "Great Service" for your wonderful review. Your comments have been shared among the crew and celebrated. Thank you very for sharing. We truly appreciate your business and will await your return where we will work even harder to earn your top score once again. Thank you "Great Service" for your support. Tommy Spencer. More 

Texas
Contributor
12 reviews 12 reviews
12 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed October 9, 2014

Good news: Not too far from Ontario airport, countless good dining choices with many within walking distance, easy freeway access, free wi-fi, friendly staff (especially overnight young lady when I checked in). Bad news: Fitness center closed, no breakfast buffet offered and although the lobby is beautiful and recently remodeled, the floor I was on was really showing it's age... More 

Was this review helpful? Yes 1
Tommy S, General Manager at Holiday Inn West Covina, responded to this review

Thank you "Remodel in Progress" for your honest review and the very good score. I am happy to report that our renovation is 100% complete and we are 100% open. Every floor has new carpet, paint, wall vinyl, bedding, linen, guest supplies, TVs and everything else. The Fitness Center is Full of New Equipment and Two Digital TVs to keep... More 

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Additional Information about Holiday Inn West Covina

Address: 3223 East Garvey North, West Covina, CA 91791 (Formerly Rodeway Inn Near Fairplex)
Phone Number:
Location: United States > California > West Covina
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn West Covina 2.5*
Number of rooms: 135
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Also Known As:
Rodeway Inn Near Fairplex Hotel West Covina
Clarion West Covina
Clarion Hotel West Covina

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