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Holiday Inn West Covina

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3223 East Garvey North, West Covina, CA 91791 (Formerly Rodeway Inn Near Fairplex)
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Holiday Inn West Covina
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Holiday Inn West Covina
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13 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Los Angeles, California, Usa
Top Contributor
122 reviews 122 reviews
54 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Wonderful new hotel in west covina, next to many named shopping stores, there's 4 more hotels here, but this is the one you should choose. Nice restaurant serving American breakfast and Chinese Dinner, more and much more restaurant near by. 2 minuts to highway 10 exit. access to many famus city here, close to Ontario airport, and big shopping mall.... More 

Was this review helpful? Yes
Tommy S, General Manager at Holiday Inn West Covina, responded to this review

Dear Mike, We are absolutely over the moon to hear that you enjoyed our convenient location right of the I-10 freeway as well as the many local shops and businesses within walking distance as well as our staff and our restaurant on property making all the difference in your stay with us! We appreciate your patronage and hope to have... More 

Caldwell, Texas
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I spent a week here recently for an event that had us working very long days so my time in the room was mostly to sleep. The room was spacious and comfortable. It was on the ground floor which I expected to be noisy since I was only a couple doors down from the elevator but I had no issues.... More 

Was this review helpful? Yes
Tommy S, General Manager at Holiday Inn West Covina, responded to this review

Dear Clint, Thank you very much for taking the time to share such a positive stay experience with us! We are even more overjoyed to hear that you found our property and staff suitable to your needs. We would like to apologize for the few spots in your room that were not cleaned to your expectations and as such, we... More 

Crestline, California
Top Contributor
215 reviews 215 reviews
113 hotel reviews
168 helpful votes 168 helpful votes
5 of 5 stars Reviewed May 27, 2015

Was here specifically to visit my mother. She had been staying here for a day or so. My room was at the end of the hall #327. a bit pricy $129, but very adequate. small bathroom, but very generous sized room. and "view" out the window of a Ficus tree and Fairfield inn by marriott next door. nice touch with... More 

Was this review helpful? Yes
Tommy S, General Manager at Holiday Inn West Covina, responded to this review

Dear Aerovergalineas, Thank you very much for taking the time to leave a review for our property as well as an outstanding score! We are honored to have been selected as the rendezvous location for you and your mother and that you enjoyed your stay with us. If you are ever in town again and would prefer a pool view... More 

Adelaide
Contributor
16 reviews 16 reviews
13 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed May 4, 2015

I don't know what I was expecting staying this far east in LA. We figured it didn't matter as we we're going to do a lot of driving around and this hotel had plenty of free parking and that was an added bonus. We stayed for 5 days and through exhaustion at the end of the day were always happy... More 

Was this review helpful? Yes 2
Tommy S, General Manager at Holiday Inn West Covina, responded to this review

Dear nodnyls, Our staff are absolutely over the moon to hear that you enjoyed your time with us while you were in the West Covina area. As always, we strive to provide you with the best possible stay experience whole you are on property and to hear such positive feedback regarding service is priceless. We are glad that the amenities... More 

Las Vegas
Contributor
16 reviews 16 reviews
12 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed April 27, 2015

I have stayed at every hotel on this strip of road in Covina as I travel to Ikea often (which is right around the corner, literally) and this is the best hotel of the bunch by far. Why you ask? Where should I start? Beginning with ALL of their friendly, attentive and super - awesome staff I encountered (Thank you... More 

Was this review helpful? Yes
Tommy S, General Manager at Holiday Inn West Covina, responded to this review

Dear Tracy, As one of our regularly returning guests, we would like for you to know that we are so grateful for your patronage! Thank you very much for always having us as your top selection whenever you are in town. We hope you know that all of our staff appreciate your kindness and willingness to share your experiences with... More 

Seattle, Washington
Top Contributor
284 reviews 284 reviews
61 hotel reviews
134 helpful votes 134 helpful votes
4 of 5 stars Reviewed April 13, 2015

Nice rooms that were clean and comfortable as well as quiet. This holiday inn also has a restaurant and we found the food to be very good and inexpensive. Would definitely consider staying here again. One block from shopping mall and many restaurants as well as close to freeway on-ramps and off-ramps. 20 minutes from Ontario airport.

Was this review helpful? Yes
Tommy S, General Manager at Holiday Inn West Covina, responded to this review

Dear Charles, It was wonderful to read that you enjoyed our convenient location right off the I-10 freeway, the nearby shopping plaza, numerous restaurant options around us and the nearby Ontario Airport. We are happy to hear that you also had a favorable experience with our full-service restaurant that is right here on property. Thank you very much for sharing... More 

Contributor
15 reviews 15 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed March 12, 2015

We hoped for a nice place when made the reservation. Check-in was a breeze. The room was clean, comfortable, and well appointed. While close to the freeway, the was no noise in the room. The restaurant was nice, reasonably priced, with a good selection. I would definitely stay there again.

Was this review helpful? Yes
Tommy S, General Manager at Holiday Inn West Covina, responded to this review

Dear John, Thank you for taking the time to share your positive experience with us. Our staff are overjoyed to hear that you enjoyed your stay with us overall. We wholeheartedly value your patronage so once again, thank you for sharing your stay experience with us! We will be looking forward to your next visit; so until then, best regards... More 

San Jose, California
Senior Contributor
21 reviews 21 reviews
18 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed March 6, 2015

At first I thought that I would get free breakfast like I normally got at HI. We are Platinum member with IHG and they forgot to give us any amenities. Not even bottle water or Welcome Bonus Points. The property was clean and nice. The room was spacious enough for us. But the hotel was completely booked with kids. I... More 

Was this review helpful? Yes
Tommy S, General Manager at Holiday Inn West Covina, responded to this review

Dear VietTravelers, It was great to read that you enjoyed our property as well as the room that you booked for! Thank you for taking the time to leave us feedback as these details are vital to us being able to ensure the most comfortable and best stay possible for our guests! We would like to apologize for failing to... More 

North Salem, New York
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed January 3, 2015

Rooms were clean and reasonably priced for what you get. Exercise room has very little equipment but at least the two treadmills both worked well. My only gripe, which is significant given that I was counting on getting a fair amount of work done during my stay, was that the free Internet was unusable. Took forever to get connected and... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn West Covina, responded to this review

Dear JLen2015, Thank you for taking the time to share your experiences. It is great to read that you like our clean room and found our rates commendable. I am sorry to read that our internet service was not up to your expectations and apologize for any inconvenience this may have caused you. Your opinion is very important to us,... More 

Woodland, California, United States
Reviewer
4 reviews 4 reviews
3 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed November 10, 2014

first let me say the staff could not have been nicer,stayed with wife and two boys for local baseball tourney.after a long day the kids headed to pool area,witch is beautiful with awesome furniture,but when the kids jumped in they were freezing,i cant remember last hotel with a pool that was so cold.what a shame because the pool area is... More 

Was this review helpful? Yes 2
Tommy S, General Manager at Holiday Inn West Covina, responded to this review

Dear Krista, Thank you for taking the time to review our property, your feedback is critical in our efforts to keep our guests happy and making sure you come back time and time again. I am glad to hear that my staff was friendly, I will ensure that they are recognized for their efforts. I am deeply sorry to hear... More 

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