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Hampton Inn Los Angeles/West Covina

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3145 East Garvey North, West Covina, CA 91791
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1 room 1 adult
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Hampton Inn Los Angeles\/West Covina
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264 Reviews from our TripAdvisor Community

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South Carolina
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 1 week ago NEW via mobile

We have stayed here a few times. I remember now why we disliked this place before. One reason this time is they are under construction. We got into the room. Wanted to rest the construction prevented us to do so. The room with a king size bed was very small. You could hated get a suit case between the bed... More 

Helpful?
Thank c4sweeties
Kristina E, Director of Sales at Hampton Inn Los Angeles/West Covina, responded to this review

Hello c4sweeties, Thank you for reviewing this hotel. We extend our deepest apology for the unfortunate issues you had during your past stays. The issues are currently being reviewed by the management team to ensure these problems are resolved. We are currently working to improve the property with updated amenities for your comfort. The renovations will take place through 2016... More 

Devils Tower, Wyoming
Level Contributor
42 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I spent 2 days at this property and would return if in the area. The breakfast was nice and overall service was up to par. There are a few places within walking distance to go to for a meal or cocktails. I am a loyal Hilton customer and this property lived up to the name.

Helpful?
Thank stik6
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The staff was very friendly and efficient. The hotel provided a free full breakfast as well as free parking. There is a small pool and overall the hotel is pretty small. They were doing renovations but we still managed to sleep great. Would stay here again if I was in the area.

Helpful?
Thank travelminded14
Kristina E, Director of Sales at Hampton Inn Los Angeles/West Covina, responded to this review

Dear Travelminded14, Thank you so much for your great review. We are so glad to know that you enjoyed your stay and would like to see you again after we have completed our renovations. More 

Fontana, United States
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Last time I stayed here they had an old dingy lobby. Now they have remodeled the entire lobby and front desk. Looks very Nice and accommodating. The rooms need to be updated along with the electronics.

Review collected in partnership with Hampton

Helpful?
Thank Ernest J. M
Kristina E, Director of Sales at Hampton Inn Los Angeles/West Covina, responded to this review

Dear Ernest J. M., Thank you so much for your great review. We are working to make your future stays even better. We are happy to know that you like our new lobby and we can't wait for you to see our new guestrooms. The renovated guestrooms will include completely new furniture, fixtures and electronics for your convenience. We appreciate... More 

Daly City, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed January 2, 2016

The location is superb (right in the middle of a lot of main sightseeing attractions like Disneyland and Universal Studio). Upon arrival with a midnight check-in, front desk staffs were super friendly and helpful. Complimentary breakfast is excellent in its class. Breakfast staff are friendly. Breakfast choices are abundant and generous. It saves so much time for those days where... More 

Review collected in partnership with Hampton

Helpful?
1 Thank Bill Cheuk Piu L
Kristina E, Director of Sales at Hampton Inn Los Angeles/West Covina, responded to this review

Dear Bill Cheuk Piu L, Thank you for your wonderful review of Hampton Inn. We are so glad that you and your family enjoyed your visit to this property and we hope you had a great time while you visited the surrounding sights. We look forward to your next visit soon. With Warmest Regards, More 

Atlanta, United States
1 review
4 of 5 stars Reviewed December 14, 2015

Overall experience was good, Air Conditioning unit was very loud in my room, I had to settle with two doubles instead of the King I normally get due to construction going on within the hotel on the 4th and 5th floors. Also, they didnt not honor the business contracted rate I normally get because of them being sold out due... More 

Review collected in partnership with Hampton

Helpful?
Thank Autumn C
gold canyon, az, United States
1 review
5 of 5 stars Reviewed November 8, 2015

Located in West Covina, CA Hampton Inn is a great place to stay..great price, great staff, and great rooms. have stayed there many times! great restaurants nearby and easy access to freeway. Would definitely recommend.

Review collected in partnership with Hampton

Helpful?
Thank Howard D
Kristina E, Director of Sales at Hampton Inn Los Angeles/West Covina, responded to this review

Hello Howard D, Thank you so much for your wonderful review! We are so glad that you enjoyed your stay and look forward to your next visit to our area. We appreciate your business and hope to see you soon. More 

Los Angeles, California
Level Contributor
31 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed October 28, 2015

Once you check in there are various dinning options within walking distance. Right in the same parking lot! Two minutes away there is a range of stores you can shop at with other fast foods dinning options.

Review collected in partnership with Hampton

Helpful?
Thank Angela A
Portland, Maine
Level Contributor
229 reviews
208 hotel reviews
common_n_hotel_reviews_1bd8 104 helpful votes
4 of 5 stars Reviewed October 20, 2015

I had a very nice stay at this Hampton. It had been a long week of travel and I was exhausted. The desk employees were wonderful ... they went above and beyond to meet my needs. The only negative thing with this stay is that the heating-a/c unit in my room was noisy. It was okay though as I travel... More 

Helpful?
Thank Eulalia_3
West Covina, United States
1 review
2 of 5 stars Reviewed October 17, 2015

Hotel was in remodel stage so we were lost on where to check in and had to stand outside due to front desk remodeling. We were buzzed inside after 10 minutes of waiting. Once we arrive to our room and set down our belongings we realized the floor of the room was completely saturated with water leaking from either the... More 

Review collected in partnership with Hampton

Helpful?
Thank Jonathan E
Kristina E, Director of Sales at Hampton Inn Los Angeles/West Covina, responded to this review

Dear Jonathan E, I appreciate the review of your recent stay at our hotel. I'm sorry that you received a poor level of service; this is not the Hampton norm as our goal is Satisfaction Guaranteed. I have addressed these issues with our staff. The next time you are in the area we would love to have you come back... More 

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