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Walnut Inn & Suites

1443 W Garvey Ave N, West Covina, CA 91790
Hotel amenities
Walnut Inn & Suites
Best prices for: 1 room 1 guest
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10 reviews from our community

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    2
    6
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Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    1.5 of 5 stars
  • Value
    2 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
  • English first
  • Italian first
  • Any
English first
  • All months
    (10)
  • Mar-May only
    (1)
  • Jun-Aug only
    (5)
  • Sep-Nov only
    (3)
  • Dec-Feb only
    (1)
All months
Las vegas
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed August 7, 2014

I don't know how other people gave this hotel more than 1 star. But I'll start by telling you about my experience. The only reason I stayed at the walnut was because I went to a music festival in the area and booked a hotel last minute so all of the others in the area were sold out already (and... More 

Was this review helpful? Yes 2
New Jersey
Reviewer
5 reviews 5 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed July 24, 2014

Go figure, I booked a room through Expedia for 4 people. Got there at 9 pm and there were two kids in the clerk's booth. They called for Mom and a haggard young woman appeared from the back and asked if I had a reservation. Long story short, she fumbled about a few minutes shrugged and then had one of... More 

Was this review helpful? Yes 1

Travelers are raving about these West Covina hotels

Yuma Az
Top Contributor
169 reviews 169 reviews
22 hotel reviews
41 helpful votes 41 helpful votes
1 of 5 stars Reviewed July 7, 2014

I made reservations for two rooms on June 30th for the 4th of July weekend. when we arrived to check in we were told we didn't have reservations as they had no record of us. the female clerk tried to call the off duty male clerk who had taken my reservation but after numerous attempts( I counted 5 times and... More 

Was this review helpful? Yes
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed February 7, 2014

I went there to get a 3 hour rest before my work day started just three hours! I got there at 3am and the guy at the front desk spoke little English he charges me $66 which I agrees to pay and because I am a female he was suspicious that I had other guests so he kept pointing at... More 

Was this review helpful? Yes 1
Pasadena, California, United States
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed September 28, 2013

The man at the desk appeared drunk or on some drugs. Couldn't understand English it seemed like. Gave me a smoking room when I asked for non smoking. Treated me like I was an idiot when I asked for a non smoking room. Argued with me that I tinkled the sheets from placing my luggage on the bed. Acoused me... More 

Was this review helpful? Yes 1
Los Angeles, California
1 review
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed June 2, 2013

This place has THE WORST customer service I have ever encountered in my life. I noticed something off when I noticed that the front desk has a protective shield like a bank that the front desk guy was behind. He was grumpy and didn't go out of his way to make me feel welcome. He perked up when I paid... More 

Was this review helpful? Yes 12
Chandler, Arizona
2 reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed November 16, 2011

I booked a room via booking.com and got a great rate on a good size room, which was clean and had a small kitchenette with a flat top stove, a sink and a small fridge. The TV was an old CRT 25 inch model, but I was here on business and not to watch TV so that is fine by... More 

Was this review helpful? Yes 2
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed September 2, 2011

Very unfriendly staff, almost as if my husband and I were an inconvenience to them. Priceline confirmation (booked 3 weeks prior to stay) quoted us $240 for two rooms, two nights. The front desk staff said they changed their fees. Very shady. They use a small credit card machine, no receipts. Hotel sheets had a semen stain. Told staff, he... More 

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 18, 2011

Hotel is new or renewed. Very clean and nice. Standard is pretty high. King size bed, sofa, plazma tv, clean bathroom. Neighberhood is nice.

Was this review helpful? Yes 1
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Amenities