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Holiday Inn Express Hotel & Suites Watsonville

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1855 Main St, Watsonville, CA 95077
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Holiday Inn Express Hotel & Suites Watsonville
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Holiday Inn Express Hotel & Suites Watsonville
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119 reviews from our community

Traveler rating
    51
    42
    14
    5
    7
See reviews for
39
28
7
20
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
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    (119)
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2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

This hotel was a. Excellent choice. Much more affordable than Santa Cruz or Capitola and very clean. And less than 20 minutes from the venue. The breakfast was great with lots of options & good coffee. The room was clean and the Internet access was great, even streaming. If I were to complain it would be that the mattress was... More 

Was this review helpful? Yes
hixwatsonville, Front Office Manager at Holiday Inn Express Hotel & Suites Watsonville, responded to this review

Thank you for your kind review. We hope you will stay with us again. Our guest beds have been recently replaced with new mattresses so maybe this one was not quite broken in yet. We also have bed toppers available upon request. Thank you, Have a wonderful day. More 

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago via mobile

Our stay at the Holiday Inn Express was wonderful to say the least. The room was well worth the rates this hotel offers. I would rank this hotel #1 in Watsonville by far. The experience from beginning to end was the best service I've ever received. Pete is one of the greatest assets this hotel has to offer... He treats... More 

Was this review helpful? Yes 1
hixwatsonville, Front Office Manager at Holiday Inn Express Hotel & Suites Watsonville, responded to this review

Thank you for your kind review. We value all of our staff.We work very diligently to provide superior service. We hope you will visit again! More 

Fresno, California
1 review
5 of 5 stars Reviewed 4 weeks ago

I enjoyed my stay the room was nice and clean, breakfast top off the line. Your front desk agent Pete very polite he was able to book us in a room as a walk in with out a reservation. My favorite part was heated spa.

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Abruzzo
Top Contributor
68 reviews 68 reviews
49 hotel reviews
53 helpful votes 53 helpful votes
5 of 5 stars Reviewed April 19, 2015

We had a night here! Sadly it was full for a second! It was comfortable! Lovely rooms! We made good use of their Lovely laundry facility! (Next time we won't pack so many clothes!) washing was done whilst we had b'fast! We eat in a super fish restaurant (they recommended!) had a lovely meal & paid some corkage - taking... More 

Was this review helpful? Yes 1
Ohio
Contributor
18 reviews 18 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed April 19, 2015

We were there for 1 week house hunting. We had the choice of this hotel or one in Aptos. We had already tried the Seacliff Inn a few weeks before and were very disappointed so we chose this one. First off, the front desk staff was very sweet and patient with our son's questions- DAILY. Pete was always helpful and... More 

Was this review helpful? Yes 1
Texas
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 26, 2015

We came in late on a Wednesday night. Pete at the front desk was very cordial. He was able to book us in the last room he had on a sold out night. Parking lot was packed! Breakfast was great just what we needed before we headed out. We had no time to enjoy the pool. Maria at the front... More 

Was this review helpful? Yes 1
Hammond, Louisiana
Senior Contributor
23 reviews 23 reviews
13 hotel reviews
35 helpful votes 35 helpful votes
1 of 5 stars Reviewed February 20, 2015

Booked a night at this holiday in a few weeks ago. Our rental broke down two hours short of Watsonville. Had to crash in San Luis and get a new rental in the morning. Contacted booking.com and they were very nice and they said for me to call the hotel. I contact this property and they explained to me in... More 

Was this review helpful? Yes 3
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 8, 2015

Hotel is located near a walking path we had a view of this from our room. We loved the hot &free breakfast Included In our rate and friendly desk associates that helped me find a tire place to fix a flat.

Was this review helpful? Yes 1
Contributor
17 reviews 17 reviews
9 hotel reviews
30 helpful votes 30 helpful votes
2 of 5 stars Reviewed December 28, 2014

This review is not for the room. It's a review on how the call was answered by the front desk. We were on the road all day and decided to stop to rest for the night. We searched and found Holiday Inn few miles away in Watsonville. We called the front desk and ask if they have room available. A... More 

Was this review helpful? Yes 1
hixwatsonville, General Manager at Holiday Inn Express Hotel & Suites Watsonville, responded to this review

Gwapagirl40, Let me please offer my sincere apologies for the way your call was handled by my team! I can assure you that we normally take time to assist all of our guests and I will be addressing this with the agent that was on duty when you called in. I hope you will give us a try in the... More 

Greece
Reviewer
5 reviews 5 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed December 28, 2014

Dirty, outdated and dusty... Really unexpected from a Holiday Inn. Unfortunately there are not so many options you can choose from around the city. The breakfast was a bit better than in other Hotels of same Price range in US. Recommended if you are not so picky on cleanliness.

Was this review helpful? Yes 1
hixwatsonville, General Manager at Holiday Inn Express Hotel & Suites Watsonville, responded to this review

Mihaela R, Thank you for taking the time to share your experiences at our hotel. I am very sorry that you did not find our facilities up to your expectations. We work very hard to maintain a clean and welcoming environment. I am glad to hear that you enjoyed breakfast. We hope to see you again in the near future.... More 

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