The hotel overall is very good. The rooms are spacious and well appointed, bathrooms are a good size and well stocked. Sofa bed was one of the worst, my son complained like it was sleeping without a mattress on metal, I tried it out and he was correct and I can only imagine how sore my body would be in... More

Booked online and got a good package rate so that we could attend a family function. The hotel was packed the weekend we stayed there but once the door was closed the room was quiet and comfortable. The only negative is that parking is all valet and it can be slow and a bit disorganized, but not a major problem.

Very nice and comfortable rooms, with plenty of room to spread out if you need to work and don't want it consuming the entire hotel room. Great location if you have meetings in Walnut Creek, and plenty of places to eat located nearby.

Spent 4 night here first of May. This is my second stay at this property. Everything was just as good as last stay except for one thing. I was at the pool reading and I noticed human feces in the water. I called the front desk immediately as the pool had 6-8 kids in pool oblivious to the issue. They... More

We have stayed at many Embassy Suites hotels and this was by far the worst. We booked a premium room and were given a regular room with double beds. After discussing the situation with two employees, we were finally given the premium room. Part of the premium room service is unlimited access to snacks and drinks. Unfortunately, whenever we went... More

We were surprised to find that the Embassy Suites in Walnut Creek-Pleasant Hill does not provide either free parking nor free internet for their hotel guests. This policy sound like it is a bit out dated as most places now provide free internet and at least free parking when you are not in the city. It is convenient to BART.

I'm not necessarily reviewing a stay, but more so the kind act they allowed me to do. I booked a hotel for my gf who was going there for a business trip. Well I wanted to surprise her with some flowers when she showed up to her room that night. Well they were kind enough to recommend a few florists... More

This hotel is classy. The comp breakfasts are great and the location of the hotel is terrific - right by the freeways and next to the BART station. The only aggravation is that there is only valet parking and it is a bit pricey.

Our stay at the Embassy Suites at Walnut Creek was top notch. The staff and service doesn't get any better. The hotel and rooms was immaculate. The food was prepared to order and once again the service was terrific. I will definitely look forward to my next stay at Embassy Suites in Walnut Creek.