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Holiday Inn Express Walnut Creek

3.0 of 5 2730 North Main Street, Walnut Creek, CA 94597
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Holiday Inn Express Walnut Creek
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Holiday Inn Express Walnut Creek
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376 reviews from our community

Traveler rating
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    54
    11
    6
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Holiday Inn Express Walnut Creek
See the most recent reviews
Fallbrook, CA
Contributor
18 reviews 18 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed March 19, 2013

I was here on business. The hotel is in a good location, beds are comfortable, internet is adequate, and there is plenty of underground parking. The rooms are typical HIE rooms, however with four significant drawbacks. As is the case with almost all HIE rooms in the country, the desk chair at the work desk does not rise to a... More 

Was this review helpful? Yes 2
Steve D, General Manager at Holiday Inn Express Walnut Creek, responded to this review

Dear Holiday Inn Express Walnut Creek Guest; I am sorry we did not meet your expectations, thank you for taking the time to provide us with an honest review. We will share the comments with the proper departments for resolution. More 

Los Angeles
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed March 18, 2013

I've stayed at this property many times, but the last visit was a big disappointment. We checked in and were given a room facing the freeway with lots of traffic noise. When I called the front desk to ask them to change it, I was told that quiet rooms on the other side of the hotel required an upgrade fee.... More 

Was this review helpful? Yes 2
IHGCare, Guest Relations Manager at Holiday Inn Express Walnut Creek, responded to this review

Dear meritagesue, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your wonderful comment regarding cleanliness and breakfast. However, We’re sorry about the noise during your stay., I understand the discomfort this caused you. I do apologize and regret that this impacted your experience at our... More 

Reno, Nevada
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed March 18, 2013 via mobile

I have to admit, I do have to price shop, being recently relegated to the unemployment line for the first time since the late 70's, so when I see great rates at the HI Express in WC, I jump on them! Not flashy, not your typical 5-star place, just clean, comfortable, classy, great people, beautiful garden area with pool, nice... More 

Was this review helpful? Yes
Steve D, General Manager at Holiday Inn Express Walnut Creek, responded to this review

Dear Holiday Inn Express Walnut Creek Guest; I am glad that our hotel worked out perfectly for you. Thank you for sharing your satisfactory experience. we hope to see you soon. More 

Reno, NV
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed March 16, 2013

Our two nights at the Walnut Creek Holiday Inn Express, recently, were pleasant and comfortable. The check-in staff greeted us with a smile. The room was clean and comfortable as was the lobby and breakfast room. The breakfast was good. Parking was plentiful so if outside parking was full, plenty of underground parking was available. If you are bothered by... More 

Was this review helpful? Yes
stockton
1 review
5 of 5 stars Reviewed March 15, 2013

We have enjoyed 3 stays at Holiday Inn Express Walnut Creek and each visit has been excellent. The staff is friendly and accommodating--the service staff as well as the front desk receptionists. The room and reception areas are spotless and welcoming. Wonderfully comfortable bed & bedding! The expanded, sparkling fresh continental breakfast caters to every morning appetite. We will continue... More 

Was this review helpful? Yes
San Luis Obispo, California
Senior Contributor
30 reviews 30 reviews
10 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed March 14, 2013

Fine room. Jaier, checked me in and was incredibly helpful and kind. Rest of the staff were fine. Breakfast was okay. Drove into the heart of town for meals. Cute downtown center. Parking at hotel is either in front or in garage underneath.

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Walnut Creek, responded to this review

Dear reenabobeena, First of all, we like to thank you for having chosen our hotel and we also like to thank you for having taken the time to share your valuable comment with us. Guest comments like yours are paramount for allowing us to focus our attention where guests’ feel it is necessary. The feedback we receive from our valued... More 

Port Deposit, Maryland
Contributor
20 reviews 20 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed March 8, 2013

I enjoyed staying at this hotel for three nights recently on a business trip. The staff was very helpful, the room was clean and comfortable and the lobby was warm & spacious. I ecspecially enjoyed teh mangager's special evening with hors d'oeuvres and beverages, that is a nice touch that too many hotels have discontinued.The ONLY negative i would comment... More 

Was this review helpful? Yes
Steve D, General Manager at Holiday Inn Express Walnut Creek, responded to this review

Dear Holiday Inn Express Walnut Creek Guest; Thank you for being so kind and taking the time to provide us with such a positive review. Your comments will be shared with our entire staff. We are sorry that the fitness center did not meet your needs. We are partnering with a neighbor fitness facility for free passes for our guests.... More 

Honolulu, Hawaii
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 28, 2013

Margaret is such an asset to have at your front desk. We arrived late and I went in to the lobby to check-in to and found a small line of people waiting to check-in. Maragaret was so efficent, courteous and smiling that the time waiting seemed to fly by. When it was my turn she helped accomodate our family and... More 

Was this review helpful? Yes 2
Steve D, General Manager at Holiday Inn Express Walnut Creek, responded to this review

Dear Holiday Inn Express Walnut Creek Guest; Thank you for sahring your good experience at our hotel, We shared the comments with the entire team including Margaret and they were all pleased because of your feedback. Thank again for taking the time to provide us with such a nice review. We hope to see you soon. More 

Oakland, California
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 25, 2013

I booked this hotel in Walnut Creek because I wanted somewhere to stay while I enjoyed a fun "stay-cation" in the Bay Area with my buddy. I wanted a hotel that was convienent, safe, clean and affordable. I got all of that. I had to check in at nearly 10pm instead of 3pm and I called ahead to let them... More 

Was this review helpful? Yes
Michigan
Senior Contributor
43 reviews 43 reviews
35 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed February 21, 2013

I recently spent 3 nights here...the rooms are very clean, the bed is comfortable, the internet is fast and reliable, the breakfast is nice with a number of choices. The staff is friendly, helpful and acomodating and make you feel welcome. This is a nice Holiday Inn and I would stay here again.

Was this review helpful? Yes
Steve D, General Manager at Holiday Inn Express Walnut Creek, responded to this review

Dear Holiday Inn Express Walnut Creek Guest; We are thrilled to hear that you had a very satisfactory experience with us and we look forward to seeing you soon. Thanks again for choosing us between all the options in the area. More 

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Additional Information about Holiday Inn Express Walnut Creek

Address: 2730 North Main Street, Walnut Creek, CA 94597
Phone Number:
Location: United States > California > Walnut Creek
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Express Walnut Creek 3*
Number of rooms: 161
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Also Known As:
Holiday Inn Express Walnut Creek Hotel Walnut Creek
Holiday Inn Walnut Creek
Walnut Creek Holiday Inn

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