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Holiday Inn Express Walnut Creek

3.0 of 5 2730 North Main Street, Walnut Creek, CA 94597
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Holiday Inn Express Walnut Creek
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Holiday Inn Express Walnut Creek
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365 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Pleasant Hill, California
Top Contributor
81 reviews 81 reviews
57 hotel reviews
81 helpful votes 81 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

We spent one night in this hotel and then moved to another property. $200 per night for this property does not seem like a good value. The room had a stale smell to it. The lobby is beautiful, but the room was only average. The outdoor seating area was quite nice. The room was clean. The breakfast was okay. The... More

Was this review helpful? Yes
Steve D, General Manager at Holiday Inn Express Walnut Creek, responded to this review

Dear SpazGirl, We're sorry to hear that the rate for the date of your stay didn't meet your expectations. Your feedback is a valuable tool for us in taking steps in the future to ensure our guests are satisfied with all aspects of their stay. More

Sparks, Nevada
Senior Contributor
26 reviews 26 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Hotel took good care of our problems, great customer service from all the women I talked to especially Donna. The guest that were visiting there that had no control on their kids in the exercising room located right next to our room 172 were loud and disrespectful to others. Technically the exercising room shouldn't be connected to a room where... More

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Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

I was in Walnut Creek for a high school reunion at Heather Farms and as I was on the committee, the days were long and tiresome. Each night I returned to my hotel room and got a good night's sleep! The king mattress in my room was very comfortable. The hotel staff were very professional and Sylvia researched a restaurant... More

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Steve D, General Manager at Holiday Inn Express Walnut Creek, responded to this review

Dear DBA_Guy Thank you for your glowing review of your recent stay with us here in Walnut Creek. We are happy to hear that you enjoyed your stay and had a chance to spend some restful nights on our brand new mattresses! It is especially pleasing to see your recognition of Sylvia, as she went above and beyond your expectations,... More

Seattle, Washington
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

Holiday Inn Express has a good, consistent brand. This property in Walnut Creek was even a bit above the regular Holiday Inn Express standard. The BART train into San Francisco was nearby and convenient. The property was clean, updated and attractive. The hotel was full and busy but well-staffed so they could accommodate all guests quite well. I will stay... More

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Steve D, General Manager at Holiday Inn Express Walnut Creek, responded to this review

Dear Valued guest, We sincerely appreciate your glowing review of your recent stay with us here in Walnut Creek! We hope to see you in the future should you choose to visit Walnut Creek again! More

Troy, Michigan
Contributor
11 reviews 11 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This is the 3rd time that we have stayed at this property. In September we stayed 4 nights and as always loved our stay. Large, very clean and nicely appointed rooms. Conveniently located with only a 15 minute walk to the Bart. Great breakfast with a large selection of breakfast foods. The ladies that take care of the breakfast room... More

Was this review helpful? Yes 1
Steve D, General Manager at Holiday Inn Express Walnut Creek, responded to this review

Dear Troy Travelers, We are genuinely pleased that you continue to chose to stay with us when you travel to the Walnut Creek area. We would also like to extend our gratitude to you for your kind compliments on our rooms as well as our breakfast. Our guest's satisfaction is paramount to us, so it was deeply troubling to find... More

Los Angeles, California
Senior Contributor
46 reviews 46 reviews
21 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I stayed here for three nights in July on business, and liked it enough to come back for three more nights of vacation with my sweetie in September. The rates were good both times, especially when considering that parking is free (unlike most other properties in the area). Most of the parking is in an underground garage, where I wish... More

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Sacramento, California
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed September 5, 2014

When I arrived I had some questions about the shuttle service at another Holiday Inn Express and Silvia was very helpful with contacting them and getting information for me. Later in the evening I noticed that the neighboring hotel room's tv was very loud with a guest that was singing along very loudly (and a bit drunk). When I informed... More

Was this review helpful? Yes 2
Saginaw, Michigan
Top Contributor
82 reviews 82 reviews
32 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed September 5, 2014

This is a run of the mill Holiday Inn Express just with an updated lobby. Checkin: Simple and efficient. Rooms: Dated Dark and Drab. Bathrooms are very small by HIE standards. Fitness Room: No Weights only Treadmills. They do offer a $10 day pass for 24 Hour Fitness. I would probably not stay here again but it is just personal... More

Was this review helpful? Yes
Steve D, General Manager at Holiday Inn Express Walnut Creek, responded to this review

Dear Valued Guest, We know that you have many choices when staying here in Walnut Creek, and we sincerely appreciate that you chose to stay with us. We deeply regret however, that you did not find the room nor the workout facilities acceptable or accommodating. We appreciate the valuable feedback, as this provides us with the opportunity to target those... More

Carrollton, Ohio
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 3, 2014 via mobile

Nothing spectacular, but a clean hotel. It has been awhile since I have stayed in a holiday inn, as I am a Hilton Honors member, but wanted to stay a little closer to family. Hotel is on Main St, so road noise is audible if you are in an outer room. Free parking and a decent breakfast to start the... More

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1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 27, 2014

We had an excellent stay at the Holiday Inn Express in Walnut Creek. The staff were very friendly and helpful. The breakfast was really nice. The rooms that we stayed in were spotless. Could not find a fault with this hotel. I would recommend it to anyone visiting the Walnut Creek area.

Was this review helpful? Yes 2
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Additional Information about Holiday Inn Express Walnut Creek

Address: 2730 North Main Street, Walnut Creek, CA 94597
Phone Number:
Location: United States > California > Walnut Creek
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Express Walnut Creek 3*
Number of rooms: 161
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Also Known As:
Holiday Inn Express Walnut Creek Hotel Walnut Creek
Holiday Inn Walnut Creek
Walnut Creek Holiday Inn

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