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Holiday Inn Express Walnut Creek

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2730 North Main Street, Walnut Creek, CA 94597
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Holiday Inn Express Walnut Creek
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415 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (109)
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Portland, Maine
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Stayed here for 10 days in January while visiting family. We had everything we needed and more. A nice room with plenty of space and nice bathroom. The staff was warm and friendly. The pool area and hot tub were very nice. A better than average continental breakfast was available each morning. FREE parking is a plus compared to other... More 

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El Dorado Hills, California, United States
Level Contributor
5 reviews
3 hotel reviews
3 of 5 stars Reviewed 1 week ago

Stayed here while visiting family for our grandson's high school graduation. When I made the reservation for Thursday night I booked a king non-smoking room. Called back later to add Friday night to the reservation. I was told that the room that I had reserved was not available on Friday and we would have to change rooms. Asked if I... More 

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Oregon City
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

We enjoyed our stay at the Holiday Inn Express in Walnut Creek. Normally, we stay with our daughter, so it is an unusual situation that has us searching for dog-friendly spots in this part of the world. This trip was different ... for a high school graduation and lots of family at the house. Because of the nature of the... More 

Was this review helpful? Yes 1
Steve D, Guest Relations Manager at Holiday Inn Express Walnut Creek, responded to this review

Dear Shays01, Thank you for your kind review of your recent stay with us! We are happy to have been able to accomodate both you and your dog, we hope to see you both here in the future the next time you need a place to rest your head after visiting family! More 

Mount Pleasant, Michigan
2 reviews
4 of 5 stars Reviewed 1 week ago

Beginning June 10, my husband and I had a three day reservation at the Holiday Inn Express in Walnut Creek, CA. When we arrived at the inn around 1:15 AM, we were told there were no more rooms. The inn was completely booked despite our having reserved the room with a credit card for late arrival and despite the note... More 

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Steve D, Guest Relations Manager at Holiday Inn Express Walnut Creek, responded to this review

Dear Joan, We were deeply troubled to hear about your experience upon your first attempt at checking in. Please accept our apologies once again. Thank you for taking your time to share your experience, as it is pleasing to hear that we were able to find a solution that you found suitable. We hope to see you again in the... More 

San Diego, California
1 review
4 of 5 stars Reviewed 1 week ago

Been staying at this hotel for past 7+ years and we've never been disappointed. A well trained, caring staff; clean; well maintained facility; great buffet breakfast! There is ample secure parking; hotel close to shopping, great food choices in surrounding area.

Was this review helpful? Yes
Steve D, Guest Relations Manager at Holiday Inn Express Walnut Creek, responded to this review

Dear Nancy K, We genuinely appreciate your gracious review and your continued loyalty in choosing us as your home away from home in Walnut Creek. It is fulfilling as well as thoroughly motivating to receive such praise! More 

Level Contributor
104 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Breakfast was good, fresh pancakes. Room was clean and big. Staff was friendly. There was a chick filet next door. Bart station to go to san francisco is nearby. Parking in front of the hotel is good. I would come back here and recommend it to everybody

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Level Contributor
5 reviews
5 of 5 stars Reviewed 2 weeks ago

We needed a reasonably priced, reasonably nice place for an overnight stay in the area. I doubt we could have done better. The staff was friendly and responsive. The room was lean, quiet, and spacious. The king bed was very comfortable. We will return if the need arises again. Thanks.

Was this review helpful? Yes
Yukon, Oklahoma
1 review
5 of 5 stars Reviewed 2 weeks ago

The front desk staff was and extremely friendly.the room was very clean and comfortable! I didn't really mess with a touch panel in the room but looked to be an added convenience. Walls are quite. The breakfast area was clean and the food was hot and tasted great. Would stay here again!

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Longview
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Excellent, clean and accommodating. Janus (don't know last name) and Gilbert Eppe work in the morning breakfast and wow can they run a breakfast room. All tables clean, all food refilled with lighting speed and they found time to help guests. Front desk staff also helpful. Very clean rooms. I would for sure return to this hotel. Our next stop... More 

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Las Vegas, Nevada
Level Contributor
29 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
2 of 5 stars Reviewed 4 weeks ago

First impression: It's small. Only 2 floors. Small front parking area for maybe 6 compact cars. Second impression: Our non smoking room smelled like an ashtray / cigar bar. Blech. Carpet had stains, it felt damp/humid in the room. While spacious, it still needed some overhauling to bring it up to par with the other Holiday Inns I've stayed in... More 

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Steve D, Guest Relations Manager at Holiday Inn Express Walnut Creek, responded to this review

Dear Laurie 911, We deeply regret to hear that your stay was so dissatisfactory. Thank you however, for sharing with us your valuable feedback, as this provides us with the guest insight we rely on to improve our guest's experience. We will most assuredly relay your concerns to the appropriate departments. We do hope you will give us a second... More 

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