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Holiday Inn Express Walnut Creek

3.0 of 5 2730 North Main Street, Walnut Creek, CA 94597
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Certificate of Excellence 2014
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Holiday Inn Express Walnut Creek
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Holiday Inn Express Walnut Creek
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369 reviews from our community

Traveler rating
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    134
    54
    10
    6
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Cheltenham, United Kingdom
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

I'm a regular visitor to the East Bay area for business and I decided to try a different hotel from my usual this time, and after a bit of investigation finding one in budget, I decided on the Holiday Inn Express in Walnut Creek. Well, I say it's in Walnut Creek, it really isn't. It's about a 2 mile walk... More

Was this review helpful? Yes
Southington, Connecticut
Contributor
20 reviews 20 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We chose this hotel because of its proximity to family when we visited them. After our experience with the hotel, I would highly recommend it. The staff was very friendly and helpful and the breakfast was among the best included with the room breakfasts we have had. Usually the included breakfast is barely good enough to keep your stomach from... More

Was this review helpful? Yes 2
Steve D, General Manager at Holiday Inn Express Walnut Creek, responded to this review

Dear Valued Guest, Thank you for your glowing review of your recent stay with us, we will make sure that your kind words are shared with every department! We genuinely appreciate your gracious recommendation of our hotel, and we look forward to seeing you in the future. More

2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I recently booked a stay at this Holiday Inn Express as part of an extension to a business trip that was postponed until a later date in February 2015. I reserved the room on a non-refundable rate less than three weeks out from the date of my business trip. I was traveling to San Francisco for a hearing, but the... More

Was this review helpful? Yes 1
Steve D, General Manager at Holiday Inn Express Walnut Creek, responded to this review

Dear Milo H, We genuinely appreciate you taking the time to express your gratitude in that Donna was able to exceed your expectations! Donna will surely be recognized for fulfilling our promise to every guest to go the extra mile! More

Pleasant Hill, California
Top Contributor
84 reviews 84 reviews
60 hotel reviews
81 helpful votes 81 helpful votes
3 of 5 stars Reviewed October 19, 2014

We spent one night in this hotel and then moved to another property. $200 per night for this property does not seem like a good value. The room had a stale smell to it. The lobby is beautiful, but the room was only average. The outdoor seating area was quite nice. The room was clean. The breakfast was okay. The... More

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Steve D, General Manager at Holiday Inn Express Walnut Creek, responded to this review

Dear SpazGirl, We're sorry to hear that the rate for the date of your stay didn't meet your expectations. Your feedback is a valuable tool for us in taking steps in the future to ensure our guests are satisfied with all aspects of their stay. More

Sparks, Nevada
Senior Contributor
28 reviews 28 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed October 14, 2014 via mobile

Hotel took good care of our problems, great customer service from all the women I talked to especially Donna. The guest that were visiting there that had no control on their kids in the exercising room located right next to our room 172 were loud and disrespectful to others. Technically the exercising room shouldn't be connected to a room where... More

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Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed October 13, 2014

I was in Walnut Creek for a high school reunion at Heather Farms and as I was on the committee, the days were long and tiresome. Each night I returned to my hotel room and got a good night's sleep! The king mattress in my room was very comfortable. The hotel staff were very professional and Sylvia researched a restaurant... More

Was this review helpful? Yes
Steve D, General Manager at Holiday Inn Express Walnut Creek, responded to this review

Dear DBA_Guy Thank you for your glowing review of your recent stay with us here in Walnut Creek. We are happy to hear that you enjoyed your stay and had a chance to spend some restful nights on our brand new mattresses! It is especially pleasing to see your recognition of Sylvia, as she went above and beyond your expectations,... More

Seattle, Washington
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed October 11, 2014

Holiday Inn Express has a good, consistent brand. This property in Walnut Creek was even a bit above the regular Holiday Inn Express standard. The BART train into San Francisco was nearby and convenient. The property was clean, updated and attractive. The hotel was full and busy but well-staffed so they could accommodate all guests quite well. I will stay... More

Was this review helpful? Yes
Steve D, General Manager at Holiday Inn Express Walnut Creek, responded to this review

Dear Valued guest, We sincerely appreciate your glowing review of your recent stay with us here in Walnut Creek! We hope to see you in the future should you choose to visit Walnut Creek again! More

Troy, Michigan
Contributor
11 reviews 11 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed September 27, 2014

This is the 3rd time that we have stayed at this property. In September we stayed 4 nights and as always loved our stay. Large, very clean and nicely appointed rooms. Conveniently located with only a 15 minute walk to the Bart. Great breakfast with a large selection of breakfast foods. The ladies that take care of the breakfast room... More

Was this review helpful? Yes 1
Steve D, General Manager at Holiday Inn Express Walnut Creek, responded to this review

Dear Troy Travelers, We are genuinely pleased that you continue to chose to stay with us when you travel to the Walnut Creek area. We would also like to extend our gratitude to you for your kind compliments on our rooms as well as our breakfast. Our guest's satisfaction is paramount to us, so it was deeply troubling to find... More

Los Angeles, California
Top Contributor
53 reviews 53 reviews
25 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed September 23, 2014

I stayed here for three nights in July on business, and liked it enough to come back for three more nights of vacation with my sweetie in September. The rates were good both times, especially when considering that parking is free (unlike most other properties in the area). Most of the parking is in an underground garage, where I wish... More

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Sacramento, California
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed September 5, 2014

When I arrived I had some questions about the shuttle service at another Holiday Inn Express and Silvia was very helpful with contacting them and getting information for me. Later in the evening I noticed that the neighboring hotel room's tv was very loud with a guest that was singing along very loudly (and a bit drunk). When I informed... More

Was this review helpful? Yes 2
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Additional Information about Holiday Inn Express Walnut Creek

Address: 2730 North Main Street, Walnut Creek, CA 94597
Phone Number:
Location: United States > California > Walnut Creek
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Express Walnut Creek 3*
Number of rooms: 161
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Also Known As:
Holiday Inn Express Walnut Creek Hotel Walnut Creek
Holiday Inn Walnut Creek
Walnut Creek Holiday Inn

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