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All 7 Walnut Creek hotels

Walnut Creek Marriott

3.5 of 5 Hotel   |   2355 North Main Street, Walnut Creek, CA 94596
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Ranked #4 of 7 hotels in Walnut Creek
A recent review
5 of 5 stars reviewed 1 week ago
Cindymorse Chula Vista, California
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  • Reviews (253)
  • Photos (37)
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  • Room tips (52)
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253 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (52)
Date | Rating
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  • Japanese first
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English first
Chula Vista, California
1 review
5 of 5 stars Reviewed 1 week ago

Last year we stay with you after we got married and we enjoyed it so much we came back. This time my Husband's Daughter was getting married. We had a enjoyable relaxing stay and I could have ask for any better Front Desk employees , they were very nice and helpful specially Chelsea, Shah, Alesandro and Dimhry. Thank you for... More

Was this review helpful? Yes
Austin, Texas
1 review
5 of 5 stars Reviewed 1 week ago

This staff is wonderful! They helped with directions, things to do, took care of any issues that came up during our 3 night stay, and were just overall a friendly and competent team! I would recommend this hotel to anyone traveling to this area! P.S. Give Shah a raise! This gentleman is one of the finest hoteliers I've met in... More

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Huntington Beach, California
1 review
5 of 5 stars Reviewed 1 week ago

I was there for 2 day for a business conference. The staff was extremely friendly & helpful. The room & hotel was spotless. Everything was clean & new. The staff went out of their way to help me. They actually printed me custom directions on how to get around on the BART, rather than just handing me a map. A... More

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2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

As a regular business traveler I was very disappointed in this hotel. So many things. While I was discussing this with the manager, 4 other people where at the front desk complaining. I get the feeling this hotel is better suited to people who do not normally stay at hotels. The staff really tried to make up for the hotel... More

Was this review helpful? Yes 1
Holice T, Manager at Walnut Creek Marriott, responded to this review

Hello BMWisetta, Thank you for taking the time to give your feedback. Please accept my sincere apology for your unsatisfactory stay. Our goal is to ensure that all of our guests have an exceptional experience and to meet their needs; unfortunately we did not meet yours. Yes there is a fee for parking, but there is a fee associated with... More

Davis, California
1 review
5 of 5 stars Reviewed 2 weeks ago

Our daughter's wedding was in Walnut Creek and since we live over an hour away we stayed at the Marriott. We reserved the bridal suite and a number of rooms for the bridal party and out of town guests. The service was impeccable! Everyone we interacted with from the front counter, maids, shuttle drivers and restaurant staff were very friendly... More

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Calabasas, CA
Top Contributor
127 reviews 127 reviews
30 hotel reviews
72 helpful votes 72 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I normally stay in downtown San Francisco, but needed to stay here with coworkers. I found the hotel to be a little dated, but otherwise all was good and it was a comfortable stay. They have a free shuttle to take you to/from downtown Walnut Creek which was convenient. I believe all they have is valet parking so the shuttle... More

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San Francisco, California
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Rooms are adequate for the price and it was unfortunately our only option for a 10+ company stay. The first night, two of clients were told they didn't have a reservation and ended up sharing a room. The messed up the rooms and quantities even though we made sure in advance it was set and everything was good to go.... More

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Eddie A, General Manager at Walnut Creek Marriott, responded to this review

I would be more than happy to resolve whatever happened to you or the clients but would need to get you or someone from your company to call me and give me specific names so I can research and resolve. I have my name and cell number on every arrival letter and understand that we are not a perfect business... More

Los Angeles, California
1 review
5 of 5 stars Reviewed 4 weeks ago

I always stay at this property when in the Walnut Creek area. On Monday, 6/23/14, I had a bad flite situation and my luggage did not connect with me until the following mid-day, namely 6/24/14. I had an out of hotel meeting most of the day with only the casual cloths from the prior day. Prior to leaving the hotel... More

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Chicago, Illinois
1 review
5 of 5 stars Reviewed 4 weeks ago

This is one of the friendliest hotels in Walnut creek ! I have been staying here off and on for the past 6 months and have yet to find any one who is not committed to customer service ! For Marriott members, this has the best concierge level ! I was surprised when Hotel GM personally asked my opinion about... More

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Top Contributor
60 reviews 60 reviews
31 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We stayed here because it was free with points, there are better values in the area. The staff are friendly and helpful, rooms clean and comfortable. Parking is valet and pricey, but you can park on the street or at BART for much less. The pool area had caution tape across one side and the steps to it were crumbling.

Was this review helpful? Yes 1
Holice T, Manager at Walnut Creek Marriott, responded to this review

Thank you for staying with us and taking the time to give us your feedback from your recent stay and sharing your experience. We value all feedback and take our guests concerns to heart, we are committed to taking immediate steps to correct and make changes where needed to ensure our guest’s needs are met. We have started our renovation... More

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Additional Information about Walnut Creek Marriott

Address: 2355 North Main Street, Walnut Creek, CA 94596
Phone Number:
Location: United States > California > Walnut Creek
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Walnut Creek Marriott 3.5*
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Also Known As:
Walnut Creek Marriott Hotel Walnut Creek
Marriott Walnut Creek

37 photos of this hotel

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All management photos (36)
Dining (7)
Room/suite (8)
Bathroom (2)
Hotel & grounds (7)
Other (12)


Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style
#2 Business Hotel in Walnut Creek #4 Family Hotel in Walnut Creek
Hotel Class
Official Description (provided by the hotel)
Our newly renovated hotel is just 2 blocks from the Walnut Creek BART station and convenient to San Francisco, Oakland and the rest of the Bay area. A premier green-certified hotel in downtown Walnut Creek, guests are sure to enjoy our outdoor pool, spa tub, on-site fitness center, business center, fresh cuisine at 'Atrio Restaurant and 17,500 square feet of banquet space. Visit our beautiful hotel and experience comfortable living with many convenient amenities. ... more   less 
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