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Walnut Creek Marriott

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2355 North Main Street, Walnut Creek, CA 94596
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393 Reviews from our TripAdvisor Community

Traveler rating
    169
    114
    63
    26
    21
See reviews for
70
65
23
191
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (93)
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    (393)
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San Francisco, California
1 review
1 of 5 stars Reviewed 3 days ago NEW

I am visiting Walnut Creek from Canada for 9 nights. The hotel is nearby my family and I splurged on a room instead of staying with them. What should have been a fun stay in the hotel was a total nightmare so far (and I am only 5 nights in). UNSANITARY I am environmentally conscious and not in the room... More 

Was this review helpful? Yes
Reno, Nevada
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 6 days ago NEW

Stayed two nights at this hotel. They charge extra for parking, breakfast and internet. They do have options for including some of these services into a higher rate which is a good deal. I would have rated this property as 5 stars if these services were included in the rate. The room was average sized and very clean. The TV... More 

Was this review helpful? Yes
Grass Valley, California
Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Beautiful hotel, spacious room, and great staff. The room was quite large and quiet. The pool area was clean and there is a nice fitness room. The hotel is close to Bart and they offer a shuttle service. Brian and Freddy (valets) were very helpful!

Was this review helpful? Yes
Turlock, California
1 review
2 of 5 stars Reviewed 1 week ago NEW

One of the worst experiences ever, didn't get the two bed that were requested and had to have my two children sleep in roll a ins, with springs digging in their backs. the tv didn't work half of the time. Restaurant food was horrible and over priced.

Was this review helpful? Yes
Eddie A, General Manager at Walnut Creek Marriott, responded to this review

Dear Elizete, This past weekend we had been sold out of rooms with double beds for quite some times and we had a large majority of incoming guests that had requests for rooms with two double beds. We have 25 full size rollaway beds that were used and then we rented another 25 folding rollaways to try to accommodate the... More 

Salt Lake City, Utah
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Everyone in this lovely hotel, from the valet to housekeeping to the amazing front desk, provided top level customer service. We had a very complicated stay- multiple rooms, different arrival times and some special needs. They accomodated every request and really went above and beyond to make sure everything went smoothly for us. The front desk was friendly and helpful,... More 

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Santa Monica
Reviewer
3 reviews 3 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

I am a platinum elite and have stayed at over 50 Marriotts at last count and rarely feel compelled to write a review as you come to expect good service from the Marriott brand. Today I checked in and had my family with me and the entire front desk and valet team were extremely helpful and friendly which helps when... More 

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Atlanta, Georgia
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Friendly and helpful reception, prompt and courteous valet, comfortable room, and great fitness facilities made this a very enjoyable stay away from home. The reservation desk reception staff completed my check in quick and easy. Each day, they welcomed me back and offered a wine tasting on Tuesday. I enjoyed the fitness facilities each morning and found it clean and... More 

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Southern California
Senior Contributor
28 reviews 28 reviews
16 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 2 weeks ago

It's graduation week so looking for a hotel in the area was a challenge. The advertised rate was fantastic but when I checked in, found out they charged $24 for parking and $12 for Internet. Al waived if you are an elite Marriott rewards member. Checked into the room and lifted the bedding to check the sheets which I always... More 

Was this review helpful? Yes
Holice T, Manager at Walnut Creek Marriott, responded to this review

Hello SoCaMOMof3, Thank you for your feedback from your recent Marriott stay. My sincere apology for the poor arrival experience you encounter with the bedding. I am just a bit concern that the Marriott at Walnut Creek is the correct property you are writing your review about. Our parking is $21.00, the Internet fees are $4.95 and I do not... More 

Houston, TX
Senior Contributor
26 reviews 26 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Recent stay at this location, met my expectations of a quality Marriott. The concierge lounge for Marriott elite members is very nice and provides a very good breakfast. The room was large and comfortable with nice work area. I did not eat at the hotel restaurant, so I cannot comment on the food.

Was this review helpful? Yes
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

This was a delightful stay. The staff at the front desk could not have been more helpful. Had a beautiful room in fact a corner room at the end of the hall. Easy access to elevators and we didn't have to wait long for one. Baggage was delivered quickly and parking was included in our stay. Breakfast was a treat... More 

Was this review helpful? Yes 2
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