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All 1 Walnut hotels

Quality Inn & Suites Walnut

2.0 of 5 Hotel   |   1170 Fairway Drive, Walnut, CA 91789
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Quality Inn & Suites Walnut
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Ranked #1 of 1 hotels in Walnut
A recent review
5 of 5 stars reviewed 1 week ago
LeanneLangan San Jose, California
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22 people have reviewed this hotel

Traveler rating
    6
    5
    6
    3
    2
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5
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10
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • English first
  • Any
English first
San Jose, California
Senior Contributor
23 reviews 23 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel always is our first choice for visiting family and friends in southern calif. Great rooms, a pool and free breakfast. Easy freeway access also. Outdoor pool is always clean and the spa is refreshing also.

Was this review helpful? Yes
qiwalnut, Front Office Manager at Quality Inn & Suites Walnut, responded to this review

Hello Miss Leanne Langan, It is always a pleasure to hear a guest that had a great experience at our hotel. We appreciate your positive feed back and hope to see you soon again in the near future. More

Whittier, California
Contributor
16 reviews 16 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed July 9, 2013

I really have a nice time very nice lobby easy access to pool. Room was very nice. Kitchen worker I didn't get her name but she was awesome. She was always making sure there was plenty of food for breakfast. And front desk was very helpful. I believe his name was Vincent .oh and I loved that it was right... More

Was this review helpful? Yes
qiwalnut, Front Office Manager at Quality Inn & Suites Walnut, responded to this review

Hi Cristina! I'm so glad to hear that you had a wonderful time at our hotel. Thank you for your compliments and praises. We hope to see you again soon and deliver the same service you experienced and more for your next visit! More

London UK
Senior Contributor
24 reviews 24 reviews
23 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed March 13, 2013

There's not much to say about this place. As a motel for a quick stay-over, it's fine (not terribly cheap though!) but I don't think you'd want to spend too long here. The customer service (unlike other reviewers) was absolutely fine. The rooms are reasonably sized, but a little dated. The bathroom was very clean, but again would benefit from... More

Was this review helpful? Yes
qiwalnut, Front Office Manager at Quality Inn & Suites Walnut, responded to this review

Hello kkqd1209, Thank you for your time to review our hotel and give us your feed back. I'm sorry your stay was not memorable for you. We will review your comments with our staff and make sure improvements are made so we can make your next stay with us more memorable! More

Corona, California, United States
1 review
1 of 5 stars Reviewed January 31, 2013

dear head of the hotel, the front desk clerk was very rude and impolite. i think her name was mish or something close to that name. she didn't seem like she wanted to help me out and seemed very aggrevated when i was trying to book a room. she didn't seem very willing to help out and seemed like she... More

Was this review helpful? Yes
qiwalnut, Manager at Quality Inn & Suites Walnut, responded to this review

Hello Kyle K. I would like to first apologize for your unpleasant experience with our front desk staff. I would also like to thank you for taking your time to write this review to notify the management team. We are always striving for best customer service, so we will make sure proper action is taken to ensure that we deliver... More

Orem, Utah
Top Contributor
83 reviews 83 reviews
44 hotel reviews
26 helpful votes 26 helpful votes
2 of 5 stars Reviewed January 15, 2013

Wow, these folks have gone WAY overboard with these things. Of course there's one in the bathroom which seems pretty standard these days. BUT ALSO, they have the TV on one. I was watching the AM news when I went to the bathroom and shaved, brushed my teeth and showered. As I was drying off I realized the TV was... More

Was this review helpful? Yes
qiwalnut, Manager at Quality Inn & Suites Walnut, responded to this review

Hello Dale K, I'm glad that I am hearing some reviews about those motion sensors even if they are negative ones. The sensors were installed at the time to promote energy saving. In fact, I've heard a few complaints regarding these and we have been slowly taking them out. We understand that guest satisfaction still comes first and we want... More

Oregon
Senior Contributor
45 reviews 45 reviews
22 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed January 9, 2013

The lobby looks fantastic, but that appearance does not carry over to the rest of the Hotel. The rooms appear nice at first look, but they do not stand up to a long appraisal. The painting is very sloppy, with missed spots on the ceiling above the bed, peeling and sloppy wallpaper work and the rooms look worn. Single pane... More

Was this review helpful? Yes
qiwalnut, Manager at Quality Inn & Suites Walnut, responded to this review

Hello there Nik, I would like to first thank you for taking your time to write such a detailed review. Management knows that some of our rooms needs some remodeling and we have been doing it slowly. I'm glad you commented on our lobby looking fantastic as we had just newly remodeled the lobby this past summer! I would also... More

Pasadena, California
Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed January 1, 2013

not quite three star but better than a motel. the neighborhood does not inspire the most confidence but nothing happens. i chose to park out front where there is lighted. the food is so so. and the eating area can use an expansion.

Was this review helpful? Yes
qiwalnut, Manager at Quality Inn & Suites Walnut, responded to this review

Hello there! Your time and response is greatly appreciated as it does help us find out where we need to improve. We have spent a lot of time this last year in updating the hotel and unfortunately, we had to shrink the dining area a little bit to build our new business center. We will take note of your comments... More

San Diego, California, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed September 2, 2012

This hotel was only 10 minutes away from a dog show that I was doing. It was clean and had a free full breakfast that started at 6:30 AM every morning. Everything in my room worked well and the gym had all new equipment. The rooms are not the Marriott but I did not pay Marriott prices either. It was... More

Was this review helpful? Yes
qiwalnut, Front Office Manager at Quality Inn & Suites Walnut, responded to this review

We are glad to hear that you have enjoyed our new gym that we just recently put in along with your pleasant stay with us! We are one of the few hotels around the area that do accept pets, but as you have mentioned we do require a pet fee of $35 per room per night and up to 2... More

Senior Contributor
27 reviews 27 reviews
8 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed January 14, 2012

We stay here frequently for business. This hotel is quiet, very clean, and very comfortable. The breakfast is very good and plenty of choices, the staff is pleasant, they have a shuttle, good neiborhood, and did I say quiet? plenty of places to eat nearby. The elevator is very, very slow. It likes to close the doors while you're entering/exiting,... More

Was this review helpful? Yes 2
qiwalnut, Front Office Manager at Quality Inn & Suites Walnut, responded to this review

We always welcome business travelers to come back. We've also had a business center built recently to cater to your needs and allowing our business guests to have access to equipment on property! We thank you for your business and would like to invite you to come back and enjoy our new facilities. More

Seattle, Washington
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 7, 2011

I was driving from WA to PHX, and had decided late on Saturday night that I wasn't going to make all the way into AZ, used the "around me" app in my phone to call several hotels in this area. NONE were available, or weren't pet friendly.. Finally I called this Quality Inn, the gentleman on duty was very polite,... More

Was this review helpful? Yes 1
qiwalnut, Front Office Manager at Quality Inn & Suites Walnut, responded to this review

Always glad to help whenever there is a need. Very glad to hear that your trip was made easier with our staff's help and our service. I'd also like to thank you for dropping in and if you are ever in the area again, please come back and see us as we are always trying to improve ourselves to be... More

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Additional Information about Quality Inn & Suites Walnut

Also Known As:
Quality Inn And Suites Walnut
Quality Inn & Suites Walnut Hotel Walnut
Quality Inn & Suites Walnut Hotel
Quality Inn Walnut
Walnut Quality Inn
Quality Inn Hotel Walnut
Address: 1170 Fairway Drive, Walnut, CA 91789
Phone Number:
Location: United States > California > Walnut
Amenities:
Business Center with Internet Access Free Breakfast Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 hotels in Walnut
Price Range (Based on Average Rates): $
Hotel Class:2 star — Quality Inn & Suites Walnut 2*
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