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All 1 Walnut hotels

Quality Inn & Suites Walnut

2.0 of 5 Hotel   |   1170 Fairway Drive, Walnut, CA 91789
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Quality Inn & Suites Walnut
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Ranked #1 of 1 hotels in Walnut
A recent review
4 of 5 stars reviewed 2 weeks ago
Mistressofawesome
  • Overview
  • Reviews (26)
  • Photos (13)
  • Amenities
  • Q&A
  • Room tips (3)
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26 people have reviewed this hotel

Traveler rating
    7
    6
    6
    3
    4
See reviews for
6
1
5
11
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • English first
  • Any
English first
1 review
4 of 5 stars Reviewed 2 weeks ago via mobile

We got rooms in advance only to be told a few days before that they were not available. We were forced to get different rooms. My mothers friend had to take a smokers room bc I am ahsmatic and couldn't stay there. She got sick and our stay there was greatly affected by that. One plus is the breakfast and... More

Was this review helpful? Yes
Phoenix, Arizona
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed July 22, 2014

First...I am not a hotel snob. All I want is a clean, quiet place to sleep. This place was neither. The city of Walnut was lovely, and exceeded our expectations. They hosted a wonderful PONY League World Series baseball tournament, and it is very sad that this hotel represents what seems like a great city. What was good about the... More

Was this review helpful? Yes 2
Los Angeles, California
Contributor
12 reviews 12 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed June 12, 2014

I do not know what people expect from this place. Do people expect 5 star luxury resort with spa, jacuzzi, fine dining, etc, found in Sheraton or Hilton at this place? I've stayed here a couple of times, and I was satisfied with my room. Both times, I had 1 king bed. I felt it was clean, comfortable, and the... More

Was this review helpful? Yes 1
Mountlake Terrace, Washington
1 review
1 of 5 stars Reviewed May 16, 2014

I stay in hotels week in and week out. But this has been the worst of the year. Don't stay here for business. I'm not fussy. But when you check in on a 107 degree day in LA, it will be 2016 degrees when you finally arrive at your room with this awfuk hotel.

Was this review helpful? Yes
qiwalnut, Manager at Quality Inn & Suites Walnut, responded to this review

Hello Lizm1616, First of all I would like to apologize for the unpleasant stay you had at our hotel. Second I would like to thank you for taking your time to write this review. We are always striving to give our guest a satisfying and pleasant stay with us. I hope that you will consider staying with us again so... More

San Jose, California
Senior Contributor
25 reviews 25 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed April 8, 2014

This hotel always is our first choice for visiting family and friends in southern calif. Great rooms, a pool and free breakfast. Easy freeway access also. Outdoor pool is always clean and the spa is refreshing also.

Was this review helpful? Yes
qiwalnut, Front Office Manager at Quality Inn & Suites Walnut, responded to this review

Hello Miss Leanne Langan, It is always a pleasure to hear a guest that had a great experience at our hotel. We appreciate your positive feed back and hope to see you soon again in the near future. More

Whittier, California
Contributor
19 reviews 19 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed July 9, 2013

I really have a nice time very nice lobby easy access to pool. Room was very nice. Kitchen worker I didn't get her name but she was awesome. She was always making sure there was plenty of food for breakfast. And front desk was very helpful. I believe his name was Vincent .oh and I loved that it was right... More

Was this review helpful? Yes
qiwalnut, Front Office Manager at Quality Inn & Suites Walnut, responded to this review

Hi Cristina! I'm so glad to hear that you had a wonderful time at our hotel. Thank you for your compliments and praises. We hope to see you again soon and deliver the same service you experienced and more for your next visit! More

London UK
Senior Contributor
24 reviews 24 reviews
23 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed March 13, 2013

There's not much to say about this place. As a motel for a quick stay-over, it's fine (not terribly cheap though!) but I don't think you'd want to spend too long here. The customer service (unlike other reviewers) was absolutely fine. The rooms are reasonably sized, but a little dated. The bathroom was very clean, but again would benefit from... More

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qiwalnut, Front Office Manager at Quality Inn & Suites Walnut, responded to this review

Hello kkqd1209, Thank you for your time to review our hotel and give us your feed back. I'm sorry your stay was not memorable for you. We will review your comments with our staff and make sure improvements are made so we can make your next stay with us more memorable! More

Corona, California, United States
1 review
1 of 5 stars Reviewed January 31, 2013

dear head of the hotel, the front desk clerk was very rude and impolite. i think her name was mish or something close to that name. she didn't seem like she wanted to help me out and seemed very aggrevated when i was trying to book a room. she didn't seem very willing to help out and seemed like she... More

Was this review helpful? Yes
qiwalnut, Manager at Quality Inn & Suites Walnut, responded to this review

Hello Kyle K. I would like to first apologize for your unpleasant experience with our front desk staff. I would also like to thank you for taking your time to write this review to notify the management team. We are always striving for best customer service, so we will make sure proper action is taken to ensure that we deliver... More

Orem, Utah
Top Contributor
106 reviews 106 reviews
58 hotel reviews
39 helpful votes 39 helpful votes
2 of 5 stars Reviewed January 15, 2013

Wow, these folks have gone WAY overboard with these things. Of course there's one in the bathroom which seems pretty standard these days. BUT ALSO, they have the TV on one. I was watching the AM news when I went to the bathroom and shaved, brushed my teeth and showered. As I was drying off I realized the TV was... More

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qiwalnut, Manager at Quality Inn & Suites Walnut, responded to this review

Hello Dale K, I'm glad that I am hearing some reviews about those motion sensors even if they are negative ones. The sensors were installed at the time to promote energy saving. In fact, I've heard a few complaints regarding these and we have been slowly taking them out. We understand that guest satisfaction still comes first and we want... More

Oregon
Senior Contributor
47 reviews 47 reviews
24 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed January 9, 2013

The lobby looks fantastic, but that appearance does not carry over to the rest of the Hotel. The rooms appear nice at first look, but they do not stand up to a long appraisal. The painting is very sloppy, with missed spots on the ceiling above the bed, peeling and sloppy wallpaper work and the rooms look worn. Single pane... More

Was this review helpful? Yes
qiwalnut, Manager at Quality Inn & Suites Walnut, responded to this review

Hello there Nik, I would like to first thank you for taking your time to write such a detailed review. Management knows that some of our rooms needs some remodeling and we have been doing it slowly. I'm glad you commented on our lobby looking fantastic as we had just newly remodeled the lobby this past summer! I would also... More

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Additional Information about Quality Inn & Suites Walnut

Address: 1170 Fairway Drive, Walnut, CA 91789
Phone Number:
Location: United States > California > Walnut
Price Range (Based on Average Rates): $
Hotel Class:2 star — Quality Inn & Suites Walnut 2*
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Also Known As:
Quality Inn And Suites Walnut
Quality Inn & Suites Walnut Hotel Walnut
Quality Inn Walnut
Walnut Quality Inn
Quality Inn Hotel Walnut

13 photos of this hotel

Management photos: Courtesy of the property manager

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Business center/function rooms (1)
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Room/suite (7)
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Dining (2)
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Hotel & grounds (3)
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Pool/beach area (1)

Amenities

Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Class
Number of rooms
92

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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