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Quality Inn & Suites Walnut

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1170 Fairway Drive, Walnut, CA 91789
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Quality Inn & Suites Walnut
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36 Reviews from our TripAdvisor Community

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Traveler rating
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    7
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    6
    7
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • English first
  • Any
English first
  • All months
    (36)
  • Mar-May only
    (8)
  • Jun-Aug only
    (11)
  • Sep-Nov only
    (7)
  • Dec-Feb only
    (10)
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Buena Vista, Colorado
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed July 29, 2015

woww I ! This hotel is quiet the dump, I am a choice member for over 15 years, This hotel is on my list of the top 5 worst hotel I have stay in the last 10 years. as i enter the the room I secured my door, the door sefety latch it looks than being pull out of the... More 

Was this review helpful? Yes
qiwalnut, Front Office Manager at Quality Inn & Suites Walnut, responded to this review

We want to first apologize for the inconvenience of your stay. We are constantly updating our property so that we can provide a satisfying stay for you and our future guest. We will be expecting new furniture at the end of the month of August. Hope that you can give us another chance were we can provide an excellent experience. More 

Englishman in Germany
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 7, 2015

Very good hotel for the travelling businessman. Clean and tidy, with very helpful staff. Ample parking and easy access to freeways and business district. Buildings and rooms in good condition. Rooms at the rear are the best.

Was this review helpful? Yes
qiwalnut, Front Office Manager at Quality Inn & Suites Walnut, responded to this review

Thank you for choosing to stay with us. We are glad we were able to accommodate with a great stay. See you next time! More 

Perth, Australia
Level Contributor
36 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed June 28, 2015

I stayed here by myself for two nonconsecutive nights while doing a tour. The rooms and beds are big, but the 'pillows' on the bed are actually just like couch cushions and sleeping was very uncomfortable. The first room I had faced the pool and the second faced the street, but I had no issues with noise for either room.... More 

Was this review helpful? Yes
qiwalnut, Front Office Manager at Quality Inn & Suites Walnut, responded to this review

We want to thank you for taking time for your feedback. We are constantly renovating our hotel and we are in the process of changing the size of our pillows. We want to thank you again for staying with us, and hope to see you again next time! More 

Cypress, California
1 review
1 of 5 stars Reviewed April 6, 2015 via mobile

Room smelled of smoke very noisy with constant freeway noise. Asked to be moved after work and was told I would have to pay for both rooms. Hallway smells of smoke. Back security door doesnt even shut so anyone can walk in. Dirty carpets, no microwave, breakfast starts after many business people leave. Avoid this hotel.

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Ontario, California
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed March 27, 2015

Great Hotel!!! Loved Everything about it. Staff went above and beyond what they are paid to do. Breakfast was great. Lots of options, I enjoyed the sausage and made to order waffles. I will be staying here next time I need a hotel.

Was this review helpful? Yes 1
qiwalnut, Front Office Manager at Quality Inn & Suites Walnut, responded to this review

Were glad we were able to accommodate you with your stay. Hope to see you soon! More 

Walnut, California
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed March 25, 2015

My Family use to come to this Hotel religiously until my mom found several BEDBUGS!! My mother took pictures and all they offered was one night free..Anyone planning to visit walnut are DO NOT STAY HERE!!!!

Was this review helpful? Yes 4
qiwalnut, Front Office Manager at Quality Inn & Suites Walnut, responded to this review

We apologize for not being able to meet your expectations your feedback is very important to us. Please email us to info@qiwalnut.com so we can discuss the matter. Thanks! More 

Las Vegas
Level Contributor
24 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
2 of 5 stars Reviewed February 2, 2015

I stayed at this hotel recently with my wife due to work. I do not wish to paint a horrid picture and beat up this hotel but I will list clearly the pros and cons of this low end hotel. Pros: 1. The front desk personal were both kind, and attentive. They did their best to solve challenges that this... More 

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San Diego, California
Level Contributor
3 reviews
3 hotel reviews
3 of 5 stars Reviewed January 26, 2015

Just stayed at this hotel for the night, not much quality though. The room what needed to do to stay for the night however there are a few problems that I have to point out to those who want to stay there. The room smelled like bleach right as I walked in which wasn't cool but at least I hope... More 

Was this review helpful? Yes
Level Contributor
39 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed December 27, 2014 via mobile

The hotel is old, room cleanest very poor, pillows so small, like we use for decorates the sofa. ?????? The bathroom: washing basin don't understand why is so low. I mean no standard high. The tab for bathtub almost broken This hotel that i can said good about it! It's the bed. Very nice and comfortable

Was this review helpful? Yes
qiwalnut, Front Office Manager at Quality Inn & Suites Walnut, responded to this review

On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Jeanette Martinez Guest Service Manager Quality Inn & Suites, Walnut (909)594-9999 More 

1 review
2 of 5 stars Reviewed September 15, 2014

The room cleainess is a hit and miss situation. Building is old but ok. The security is not very tight where the side doors are usually left opened. Be aware that You Will Be Scold if you try to take breakfast to eat in your room, or grab a quick piece to go out (to your travel spots cus you... More 

Was this review helpful? Yes
qiwalnut, Front Office Manager at Quality Inn & Suites Walnut, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More 

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Dining (2)
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Pool/beach area (1)
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