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Quality Inn & Suites Walnut


Hotel class 2.0 of 5
1170 Fairway Drive, Walnut, CA 91789
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Reviews you can trust

66% Recommend
3.5 of 5 stars 8 reviews
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1 of 5 stars
ricanmen   2 contributions
San Diego
Aug 2, 2008 | Trip type: Business

I travel continuously on Southern California. I have stay in Quality inn in walnut about 7 times. Let me tell you this Quality inn in walnut is a dump. In my 8 year of traveling on business this is the first time a classify a hotel as a dump. I don’t know what the previous reviewer was smoking when he... more

Management response from
qiwalnut, Assistant General Manager

We appreciate thay you chose to stay with us and we sincerly apologize that we did not meet your standards and expectations. We would like to welcome you back to our hotel and we would like to show you that we are a better hotel than what you experienced with your stay. We are constantly improving our rooms for our...

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5 of 5 stars
Birdmombjk   10 contributions
California
Apr 19, 2008 | Trip type: Couples

We actually used this hotel with Choice points we'd earned by staying at Choice brand hotels. Most of the time I have found Choice brand average if that but this place was by far the nicest of any in their chain. Clean, clean, clean and the room was LARGE and BEAUTIFUL. The surrounding area is just so so and you... more

Management response from
qiwalnut, Guest Service Manager

We are glad that you enjoyed your time here. Please come back to stay with us again when you are in the area. We are also close to the Pomona Fairplex where they run Hot Rods every year!

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2 of 5 stars
ump2please   15 contributions
Dallas, TX
Sep 29, 2007 | Trip type: Business, Solo travel

Chose this hotel for it's location - related to where my meetings were to take place. Have stayed at a number of Quality Inns, and Choice hotel franchises. The lobby and eating areas were fine, and up to date. The room was less than desireable. Old carpet, bedding and furniture. I could tolerate that - however, I depend on the... more

Management response from
qiwalnut, Guest Service Manager

We have updated our wireless and are continuing to keep it up to date since your last stay. The vending machines are now fully stocked and we have also fixed that broken water fountain in the lobby. Please feel free to ask our Front Desk as we do stock bottle waters for our guests in the back as well.

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4 of 5 stars
KIMNGUYEN   41 contributions
California
Jul 3, 2007
1/1 found this review helpful

Hotel is pink in color and not pretty to the eyes. We booked a golf course view room and was given a room on the first floor that faced the parking lot. The golf course was across the street. Next time, we will try pool view room. There were many different room selection and we couldn't figure out what the... more

Management response from
qiwalnut, Guest Service Manager

We are glad you had a great time with us during your stay. I encourage you to book up One King room with the golf course view since it is most of our guests' favorites. There is a computer in the lobby for guests use and printing if needed. Please come back to stay with us soon!

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3 of 5 stars
CasualView   18 contributions
Arlington, Virginia
Mar 2, 2007 | Trip type: Business, Family
1/1 found this review helpful

We only stayed in this motel one night. The hotel caters to a very cosmopolitan group. The cable TV includes a couple of Chinese language channels and when I went to check out there was Russian gentleman trying to convince the counter clerk to waive the room tax for his 45-day stay. I felt the motel was very busy as... more

Management response from
qiwalnut, Guest Service Manager

I apologize that no explanation was given during your time of stay. We only have one Two bed room suite available in our hotel and they usually get overbooked. Please come back to stay in our two bedroom suite when you get a chance and thank you for your understanding.

loved it!
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5 of 5 stars
travelwhiz1   2 contributions
los angeles, ca
Aug 7, 2006
1/1 found this review helpful

this hotel was impressive for both value and service. also the decor was nice, and the room was very clean. we felt very safe there, and it was convenient because of being close to the freeway (but far enough away that there was no noise). it was a great option for our budget!! more

Management response from
qiwalnut, Guest Service Manager

I hope you had the opportunity to enjoy our deluxe continental breakfast as well. If not, please come back and try it as well as our newly remodeled swimming pool!

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3 of 5 stars
A TripAdvisor Member
British Columbia, Canada
Nov 15, 2005
1/2 found this review helpful

Stayed for 7 nights with a conference group of 24 persons. Good clean lodgings, felt safe there. Only a few unfortunate things: the phone in our room did not work (wheras others in our conference group did not have any problems with their phones); our door keys did not stay programmed until they were eventually replaced; only one washer and... more

Acceptable
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3 of 5 stars
ariesgal   284 contributions
Walnut, CA
Dec 16, 2004
4/5 found this review helpful

Stayed there for a night. Conveniently located off the Fairway Drive exit off the 60 FWY. Nothing luxury but room was roomy and clean. Mostly residential area to the North of the hotel. Convenient shops and eateries on Colima Road. Only a few miles East of Rowland Heights which is now one of the hottest Chinese & Korean neighborhood if... more

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Quality Inn & Suites Walnut Also Known As

  • Quality Inn Walnut
  • Walnut Quality Inn
  • Quality Inn Hotel Walnut
Address: 1170 Fairway Drive, Walnut, CA 91789
Walnut Hotels Quality Inn & Suites Walnut
3.5/5.0
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