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Novotel Sydney Olympic Park

Olympic Boulevard | Sydney Olympic Park, Sydney Olympic Park, Auburn, New South Wales 2127, Australia
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1 room 1 adult
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Novotel Sydney Olympic Park
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1,084 Reviews from our TripAdvisor Community

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Sydney
Level Contributor
59 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed 1 week ago

Weekend stay with my son as he was competing in an event at ANZ Stadium. We did get a great deal on the accor website. The reception handles both Ibis and Novotel, as a Le Club member we are told to show our card, but I seem to find lately that the card is just slid back with no real... More 

Helpful?
Thank JetVortex
Goonellabah
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed here for the Sydney 500 in December, its a fantastic location for that. We had a room that faced part of the track, so that was very exciting. The location is great for any sporting events at Olympic Park and the train station is like a 3 minute walk. The hotel itself was quite nice, and bed is... More 

Helpful?
Thank magic_sounds
Accor_Hotels_SOP, Manager at Novotel Sydney Olympic Park, responded to this review

Dear magic_sounds, Thank you for taking the time to share your review of Novotel Sydney Olympic Park. I very much appreciate your wonderful comments, in particular the convenient location and breakfast variety. I hope to welcome you back to Sydney Olympic Park again very soon. Regards Craig R Hotel Manager More 

Gosford, Australia
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

Great location and service. Very kid friendly and good value for money. We attended the tennis in January and being able to leave the event and walk 5 mins up the road to our accommodation was fantastic.

Review collected in partnership with Accorhotels.com

Helpful?
Thank Ryan_Gardner
Accor_Hotels_SOP, Manager at Novotel Sydney Olympic Park, responded to this review

Dear Ryan_Gardner, Thank you for taking the time to post your review of Novotel Sydney Olympic Park. It is wonderful to read our team were able to provide you and your family with a memorable experience, especially enjoying being conveniently located to the tennis centre. I hope we will be your choice of hotel when you next return to Sydney... More 

Maitland, Australia
Level Contributor
3 reviews
5 of 5 stars Reviewed 2 weeks ago

The Novatel Olympic Park id absolutely wonderful. It has the BEST bed I have ever slept in, the room was amazing, with a really big bath. Breakfast was simply delightful and the facilities very the very best. The location was awesome, with public transport aplenty. Safe car parking as well. I can not recommend the Novatel more, I will stay... More 

Helpful?
Thank Julie B
Accor_Hotels_SOP, Manager at Novotel Sydney Olympic Park, responded to this review

Dear Julie B, Wow, thank you for sharing this wonderful feedback from your recent stay with us at Novotel Sydney Olympic Park. It is wonderful to read our team were able to create a memorable and enjoyable experience for you. Your fantastic comments particularly about the bed, breakfast and facilities have been shared and well received by our entire team.... More 

Batemans Bay, Australia
Level Contributor
27 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We stayed here for New years eve, it was a great room but the hotel lifts need to be explained on arrival or have clear signage as to which lift will reach your room as it is shared with the Ibis hotel as well. After changing lifts 3 times as no one seemed to know which lift would service our... More 

Helpful?
Thank Maria B
Accor_Hotels_SOP, Manager at Novotel Sydney Olympic Park, responded to this review

Dear Maria B, Thank you for taking the time to tell us about your recent experience here with us at Sydney Olympic Park. We always encourage our guests to help us improve by leaving honest feedback, as this is one of the best ways to improve our service to you. I am very sorry and disappointed to learn we did... More 

Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

What a great stay as we arrived to see my son's favourite team Liverpool Legends play Australian Legends. We arrived and greeted with ' no problem' as I asked where to park my car. They parked my car as I went to join my family, which were already checked in with priority bookin. We got ready and went to the... More 

Helpful?
1 Thank TaffyThom
Accor_Hotels_SOP, Manager at Novotel Sydney Olympic Park, responded to this review

Dear TaffyThom, Thank you for your wonderful feedback regarding your recent experience here with us at Sydney Olympic Park. It is wonderful to read we were overall able to provide you and your family with a memorable experience. Your lovely comments regarding the service received, comfort of room and breakfast, have been well received by our entire team. I hope... More 

Diamond Creek
Level Contributor
41 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
1 of 5 stars Reviewed 4 weeks ago

I am staying at this hotel just for one night and for the entire day and evening I had tried to telephone reception, housekeeping and room service only for the telephone to completely ring out. NO ONE answered the telephone on any of these occasions. I could not order room service or even ask for more milk! Also - there... More 

Helpful?
Thank Reymondoz
Accor_Hotels_SOP, Manager at Novotel Sydney Olympic Park, responded to this review

Dear Reymondoz, Thank you for taking the time to tell us about your recent experience here with us at Sydney Olympic Park. We always encourage our guests to help us improve by leaving honest feedback, as this is one of the best ways to improve our service to you. I am so sorry to hear we did not meet your... More 

Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed December 22, 2015 via mobile

Visited Novotel SOP last night and expected more from "Western Sydney's only 5 star hotel". Was very surprised that the lobby bar closed at 9pm when there were still customers happy to part with their money. Prior to last drinks staff had already begun closing the bar including removing rubber mats etc, just not a good look. With the closure... More 

Helpful?
1 Thank Daveoturner
Accor_Hotels_SOP, Manager at Novotel Sydney Olympic Park, responded to this review

Dear Daveoturner, Thank you for your feedback and recent visit to Boulevard Brasserie Bar. I am very sorry and disappointed to hear you did not enjoy your experience. Your feedback is very valuable to us as we strive to continuously improve the level of service we provide to our guests. I have shared your feedback with our leadership team. Thank... More 

Lapstone
Level Contributor
221 reviews
153 hotel reviews
common_n_hotel_reviews_1bd8 122 helpful votes
5 of 5 stars Reviewed December 22, 2015

The Novotel Olympic Park is located very close to all the amenities and the train station within the park. Couldn't really fault the hotel in any way. I had booked two rooms, one was a suite, and the other 2 single beds in a superior room with a connecting door. Furniture was quite luxurious in both rooms. The 2 bed... More 

Helpful?
Thank ShepLapstone
Accor_Hotels_SOP, Manager at Novotel Sydney Olympic Park, responded to this review

Dear ShepLapstone Thank you for your wonderful feedback regarding your recent experience here with us at Sydney Olympic Park It is so pleasing to hear all your positive comments regarding our property, in particular the accommodation rooms, location and staff. This feedback has been shared and well received by our entire team. I hope we will be your choice of... More 

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