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Hyatt Place San Diego/Vista-Carlsbad

#2 of 10 Hotels in Vista
Certificate of Excellence
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2645 South Melrose Drive, Vista, CA 92081
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Hyatt Place San Diego/Vista-Carlsbad
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Hyatt Place San Diego/Vista-Carlsbad
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197 reviews from our community

Traveler rating
    114
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    16
    8
    6
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Hyatt Place San Diego/Vista-Carlsbad
See the most recent reviews
San Jose, California
Senior Contributor
43 reviews 43 reviews
43 hotel reviews
79 helpful votes 79 helpful votes
2 of 5 stars Reviewed January 26, 2013

I am shocked that my experience is so opposite of the 5 star reviewers and that I am questioning usefulness of those reviews. I am a multiyear Hyatt Diamond member and probably know the chain better than some of its employees. While this property is physically new and still clean, it's services and adherence to Hyatt standards are pretty far... More 

Was this review helpful? Yes 2
WesLavender, General Manager at Hyatt Place San Diego/Vista-Carlsbad, responded to this review

Dear knowmyhotels, Thank you for the time yesterday to review your comments regarding your recent stay with us. I appreciate you offering some opportunities on how we can improve, and I hope that I was able to reassure you that your experience was an isolated one. We look forward to the opportunity to serve you again. Wes Lavender General Manager More 

Clayton, Georgia
Top Contributor
69 reviews 69 reviews
9 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed January 26, 2013

We planned to shoot the works for a one night golf package at La Costa, but it was raining with more in the forecast. We did not want to pay for a golf package and be unable to golf, so we decided to take a room at the Hyatt and wait to see if the weather allowed golf the next... More 

Was this review helpful? Yes
WesLavender, General Manager at Hyatt Place San Diego/Vista-Carlsbad, responded to this review

Dear Lady0ftheLakes, I'm so excited you chose our hotel to be your rainy weekend getaway hotel! I hope the weather cleared enough for you to play some golf (or if not, I hope your spa experience was delightful)! Thank you for the complete review of our hotel! We offer an upscale suite of relevant amenities all included in the price,... More 

Todo Mundo
Senior Contributor
22 reviews 22 reviews
15 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed January 21, 2013

This is a newer Hyatt Place located within a corporate office setting in Vista, CA. The rooms are spacious, well-appointed with an l-shaped sitting area, computer desk, refrigerator, single cup coffee maker, and a 42" LCD TV. The great thing about these rooms is that there is a media center with easy access to HDMI ports and other inputs so... More 

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Petaluma, California
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 17, 2013

We have friends in Vista we were visiting. We like to stay by the ocean when we are in SoCal, but I listened to my friend's suggestion and am glad I did. You are greeted by a friendly, helpful staff when you walk in . We booked online, got a Mini Suite for a great price. Room was very comfortable.... More 

Was this review helpful? Yes
WesLavender, General Manager at Hyatt Place San Diego/Vista-Carlsbad, responded to this review

Dear fmc_sonoma, Thank you for staying with us on your recent trip to Vista (I also owe your local friends thanks as well)! We are delighted that we met your needs with our service and amenities. We are indeed a good location to visit LEGOLAND (we are only 6 miles away). I hope to meet you upon your return! Travel... More 

Visalia
Top Contributor
79 reviews 79 reviews
22 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed January 16, 2013 via mobile

I was totally shocked by the room. It was VERY spacious with a work place area, large sofa, and plenty of room to move around in. The only thing it was lacking was storage space. Closet was extraordinarily small and drawers were non-existant. The staff was very pleasant and helpful and the complimentary breakfast was a cut above the rest.... More 

Was this review helpful? Yes
WesLavender, General Manager at Hyatt Place San Diego/Vista-Carlsbad, responded to this review

Dear Shippy62, We appreciate your kind comments regarding our service, amenities and facilities during your stay with us this month! I understand the storage challenge in some of our rooms. When you stay with us next time, request a studio room. These rooms have a very large closet and are set up particularly for our business guests. I wish you... More 

Mystic, Connecticut, United States
Senior Contributor
24 reviews 24 reviews
10 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed January 9, 2013

We were just using this hotel for a couple of nights, but it couldn't have been better. Having a pool and hot tub is great at the end of a day's sight-seeing. Huge room, with separate seating area for watching TV and a desk area. Modern bathroom fittings and proper glasses and coffee mugs gave it a much higher-end feel... More 

Was this review helpful? Yes
WesLavender, General Manager at Hyatt Place San Diego/Vista-Carlsbad, responded to this review

Dear Alison C, We are delighted that you chose to stay with us during your recent trip from Connecticut. I'm glad you were able to avail yourselves of the pool and hot tub! We keep the pool heated year round to 80 degrees and the hot tub has jets that can soothe those sore muscles. Our team of dedicated service... More 

Yokohama, Japan
Contributor
11 reviews 11 reviews
9 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed January 7, 2013

We - a family of four - stayed here for 2 nights (Dec 25 to 27) visting Legloand and Friends. Double queen room was clean, modern and spacious with additional L-shaped sofa. This room was nearly perfect ... just the plugs of the sink and bath tub need some repair. The free Internet worked well. The pool and jacuzzi were... More 

Was this review helpful? Yes 1
WesLavender, General Manager at Hyatt Place San Diego/Vista-Carlsbad, responded to this review

Dear OlafBM, Thank you for staying with us while you visited LEGOLAND and your friends in Northern San Diego County during the recent Holiday Season! Our double queen room with queen sized sofa pull-out is great for families! Thank you for the information regarding the drains in the bathroom. We will attend to them. I'm delighted to hear that the... More 

Silverton
Senior Contributor
29 reviews 29 reviews
11 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed January 6, 2013

We stayed here a few days as we toured around the area. The hotel was clean, rooms nicely appointed and the staff quite helpful. The complimentary breakfast was good. There really isn't a restaurant in the hotel although you can order from a limited room service menu. The hotel is located in a light business area so there isn't much... More 

Was this review helpful? Yes
WesLavender, General Manager at Hyatt Place San Diego/Vista-Carlsbad, responded to this review

Dear Silvertontraveller, Thank you for choosing our hotel in your recent visit to the Carlsbad/Vista area! We are delighted that our team and accommodations met your needs! We actually do have a 24 hour restaurant on property (the Bakery Café). We serve a variety of items including flat bread pizza, burgers, salads and sandwiches. We also have a full bar... More 

Manhattan Beach, California
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed December 31, 2012

I have to disagree with these posts. The problems encountered were endless. 1. Was put in a handicapped room? Very poor layout. 2. So many kids in this hotel that slam the doors at all hour of the night. 3. Shower head is about 4 feet high. 4. Dirty glasses, with lipstick stains on them. 5. Snail paced internet. 6.... More 

Was this review helpful? Yes 1
WesLavender, General Manager at Hyatt Place San Diego/Vista-Carlsbad, responded to this review

Dear Jeff F, I sincerely apologize that your experience with us this month did not meet your expectations. We endeavor to exceed the needs of our guests and I can understand the issues you experienced have left you dissatisfied. I have sent you a message to discuss further how we can improve, and I look forward to speaking with you... More 

2 reviews
5 of 5 stars Reviewed December 17, 2012

Stayed here for a night on route to Legloand. Double queen room. Room was perfect, free Internet worked well. Gym is basic but fine. Location is quiet and staff were friendly. Simple but adequate breakfast. Great value for money.

Was this review helpful? Yes
WesLavender, General Manager at Hyatt Place San Diego/Vista-Carlsbad, responded to this review

Dear Ramzo, We are delighted you selected our hotel for your recent trip to LEGOLAND California! Our double queen rooms are very spacious and offer and additional bed in the form of a queen sofa sleeper from our Cozy Corner "L" shaped couch in the sitting area. I'm glad that you felt this set up met your needs. Our 24... More 

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