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Hyatt Place San Diego/Vista-Carlsbad

3.0 of 5 2645 South Melrose Drive, Vista, CA 92081
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Certificate of Excellence 2014
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Hyatt Place San Diego/Vista-Carlsbad
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Hyatt Place San Diego/Vista-Carlsbad
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178 reviews from our community

Traveler rating
    106
    48
    13
    7
    4
See reviews for
86
23
8
34
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (46)
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    (25)
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    (51)
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SAN FRANCISCO
2 reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

The majority of my stays for business here in Carlsbad (Vista) are at this hotel. I enjoyed both good and bad stays at a lot of hotels during my business trips; Hyatt Place is one of those hotels. I checked in very late after many delays getting to San Diego which were weather related. After 1:15AM, another guest and I... More 

Was this review helpful? Yes 1
Wes L, General Manager at Hyatt Place San Diego/Vista-Carlsbad, responded to this review

Dear TONEYTUNE, I sincerely apologize for the issues you experienced after what was a frustrating and long travel day for you. I can assure you that your experience is certainly not acceptable and we value you as a loyal patron of our hotel, and I appreciate you bringing your experience to my attention. These matters concern me significantly and I... More 

Camarillo, California
Senior Contributor
47 reviews 47 reviews
35 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel is excellent. The rooms are nice and quite large for the price you pay. There are plenty of amenities including free breakfast. The hotel is convenient to many local attractions and the staff even make this a better place. Its probably one of the best spots especially if you have kids staying with you. There are also hiking... More 

Was this review helpful? Yes 1
Wes L, General Manager at Hyatt Place San Diego/Vista-Carlsbad, responded to this review

Dear Rick M, I'm delighted you picked our hotel to meet you and your family's needs during your trip to Carlsbad! I appreciate your comments and recommendation regarding our amenities and the level of service offered by our personable hosts! We do have hiking/running trails just to the west of our hotel in the open space that has myriad wildlife... More 

Palmdale, California
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This Hyatt property is quite a special place. The staff is professional, personable and eager to accommodate the guests every need. Sarah and Devon were very welcoming and skilfull at the front desk. The dining room and bartending staff are also very helpful. The breakfast is good and the use of real dinnerware is a classy touch. The rooms are... More 

Was this review helpful? Yes 2
Wes L, General Manager at Hyatt Place San Diego/Vista-Carlsbad, responded to this review

Dear Johnny R, Thank you for selecting our hotel to play host to you and your significant other during your recent trip to Carlsbad! I am delighted you enjoyed your time with us, and will pass along your compliments to Devon, Sarah, and the rest of our team! I appreciate your recognition of our eco-friendly feature of the in-room energy... More 

Bakersfield, California
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Got this as a "mystery" hotel on Hotwire and was extremely pleased. Brand new hotel. Great location. Spacious and clean room. Breakfast was great. Nice pool and spa. Couldn't have been more pleased with our experience.

Was this review helpful? Yes 1
Wes L, General Manager at Hyatt Place San Diego/Vista-Carlsbad, responded to this review

Dear CA_TOFFEE_FAN, I too love the brittle goodness of toffee! Congratulations on your "win" of our hotel on Hotwire! I am delighted you and your family were excited by the value of your experience! I hope to see you again soon! Wes Lavender More 

San Francisco, CA
Contributor
15 reviews 15 reviews
12 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This was a better experience. On my second visit, a host did not want to be bothered in helping me to cancel a reservation; she said just to call the reservations number myself. Back in the day, it was all about service, as I interned at a Hyatt Hotel long ago in Palo Alto. Now, it is about convenience. But... More 

Was this review helpful? Yes
Wes L, General Manager at Hyatt Place San Diego/Vista-Carlsbad, responded to this review

Dear Vegaztony, It's great to hear that our team was able to turnaround your previous experience! We take service very seriously as we know that our customers chose us not based on our location or amenities as much as how our service level meets their needs. I will discuss your comments regarding cleanliness and service with our team so they... More 

Las Vegas
Top Contributor
168 reviews 168 reviews
18 hotel reviews
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed on 4th floor with 2 very nice queen beds. The room was spacious, very clean, and the mini fridge was perfect for the items and beverages we brought with us. The check-in was easy and quick and the reception personnel were very polite and accommodating. The free wi-fi worked well. The free breakfast was very suitable with an appropriate... More 

Was this review helpful? Yes 1
Wes L, General Manager at Hyatt Place San Diego/Vista-Carlsbad, responded to this review

Dear GlobalGoodTimes, Thanks for staying with us during your recent trip from Vegas! I'm delighted you enjoyed your time with us, and you felt our suite of amenities and purposeful service offered by our team of Hosts met your needs! Thanks for recognizing our energy management system. It's easy to use and saves oodles of energy when the room is... More 

Contributor
16 reviews 16 reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 4 weeks ago

New hotel that is modern and comfortable. Breakfast was decent but not amazing. Housekeeping was below avg. we stayed a week and they forgot to refill soap more than once and even did not make one of the beds one day. Instead of giving us new glasses they just rinsed the ones we used out and put them on a... More 

Was this review helpful? Yes 2
Wes L, General Manager at Hyatt Place San Diego/Vista-Carlsbad, responded to this review

Dear Jeff D, I'm delighted you chose our hotel to be your home base for your week long trip to Carlsbad with your family! Thank you for your compliments regarding our breakfast, comfortable rooms and central location. I am concerned about your experience with housekeeping and I have discussed your comments with the leaders of our hotel service team, so... More 

Knoxville, Tennessee
Top Contributor
69 reviews 69 reviews
28 hotel reviews
49 helpful votes 49 helpful votes
1 of 5 stars Reviewed January 24, 2015

This is my second time staying at this location, and I was still underwhelmed. I was traveling on business and my company had approximately 40 people staying here. My gut instinct is that this hotel has a very serious mold/mildew problem. Several of my co-workers on the third floor complained that their rooms had a terrible mold/mildew smell. No other... More 

Was this review helpful? Yes 3
Wes L, General Manager at Hyatt Place San Diego/Vista-Carlsbad, responded to this review

Dear BCTE4, I am excited you decided to give our hotel another shot after your lackluster experience with our hotel last year. I am disappointed we did not impress you with our service and amenities. Our rooms are serviced with hypo allergenic chemicals and I have noted your comments regarding the issue you experienced and will discuss with our housekeeping... More 

Washington DC, District of Columbia
Senior Contributor
28 reviews 28 reviews
22 hotel reviews
54 helpful votes 54 helpful votes
4 of 5 stars Reviewed January 24, 2015

Previous reviewers complained about the free breakfast, and while it certainly wasn’t “I’d pay for this separately" restaurant-quality (pastries were average, couldn’t find any cream cheese for the bagels, sausage a bit salty), the breakfast far exceeded what I expected to find given the price point of the hotel. In addition to bagels, toast, cottage cheese, yogurt, fruit, cereals, waffles,... More 

Was this review helpful? Yes
Wes L, General Manager at Hyatt Place San Diego/Vista-Carlsbad, responded to this review

Dear serendipity613, Thank you for choosing our hotel to meet your needs during your recent trip to visit family in our area! I am delighted that you enjoyed our expansive complimentary breakfast, and large guest rooms. We are a great value, and while we offer a competitive price point we hope to offer superior service and amenities found in our... More 

Glendale, California
Reviewer
5 reviews 5 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed January 20, 2015

My family stayed here back in December for a trip to San Diego and Legoland. It's about 10 minutes from Legoland and the 5 fwy. The hotel is boutique style and very modern. The room itself was very spacious with a king sized bed and a pullout sofa sleeper. Flat screen TV was included and the desk had a panel... More 

Was this review helpful? Yes
Wes L, General Manager at Hyatt Place San Diego/Vista-Carlsbad, responded to this review

Dear JohnV104, Thank you for your recommendation and review regarding your recent stay with us during your recent trip to LEGOLAND California! I am delighted you enjoyed the breakfast, guest room and the other complimentary amenities we offer. I am disappointed that you discovered evidence of a previous guest and I have discussed your comments with our housekeeping team. We... More 

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Additional Information about Hyatt Place San Diego/Vista-Carlsbad

Address: 2645 South Melrose Drive, Vista, CA 92081
Phone Number:
Location: United States > California > Vista
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hyatt Place San Diego/Vista-Carlsbad 3*
Number of rooms: 150
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