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TownePlace San Diego Carlsbad/Vista

#3 of 10 Hotels in Vista
Certificate of Excellence
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2201 South Melrose Dr, Vista, CA 92081
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TownePlace San Diego Carlsbad/Vista
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TownePlace San Diego Carlsbad/Vista
TownePlace San Diego Carlsbad/Vista
TownePlace San Diego Carlsbad/Vista
Review This Hotel

71 reviews from our community

Traveler rating
    33
    25
    7
    3
    3
See reviews for
42
8
4
13
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
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  • All months
    (71)
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    (20)
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    (15)
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    (22)
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Phoenix, Arizona
2 reviews
5 of 5 stars Reviewed 1 week ago

Staff always cheerful. Employees greeted us at every turn, even when passing in hallway. All willing to assist no matter the request. Room was nice and CLEAN. Featured mini kitchen with all you might need. Complimentary breakfast offered good variety of choices. Complimentary happy hour was nice extra. Pool and spa area not large but still felt roomy with many... More 

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Phoenix, Arizona
Contributor
11 reviews 11 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We were originally planning on staying at the Legoland Hotel for our weekend trip, but the price for two rooms there was going to be a little more than our budget would allow. The TownePlace was fantastic. It was very convenient (only about 8 minutes to LegoLand) and close to delicious local restaurants (Pizza Port) as well. The service was... More 

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Eugene, Oregon
Contributor
20 reviews 20 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed February 17, 2015

Our hotel stay was brief; therefore, I cannot comment too much regarding the pool, breakfast, etc. as we were in and out of there. Our sole purpose for coming to the area was to scatter my mother's ashes and to visit with family. We stayed in the two bedroom suite, in order to fit our family of five. We spent... More 

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Orlando, Florida
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed January 17, 2015

We stayed there fo5 nights. Pros: Kitchen with refrigerator, utensils, glasses and plates, Onsite laundry facility with detergent vending machine, free continental breakfast. free parking. Staffs are very helpful. Nearby gas station, star bucks coffee shop, liquor store, restaurants. Cons: 1) No mirror in the room (it is in bathroom), I have to buy a mirror. 2) Bed is too... More 

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San Francisco, California
Contributor
14 reviews 14 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed December 21, 2014

We found this property on Trip Advisor. Over the years, we have shied away from other mid-range properties by Marriott, such as the Fairfield Inn and Courtyard by Marriott. We found them noisy-you can hear the neighbors and the doors slammed all through the night as guests came in. Several Courtyards were infested with ants. This time, our car had... More 

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1 review
5 of 5 stars Reviewed November 4, 2014

My husband and I dislike staying in motels, hotels, or bed and breakfasts. We like to have our own stuff and eat our own (healthful) cooking. For that, we live and travel in our motorhome and are quite content. Enter the need for some repairs and upgrades requiring us to vacate our home on wheels for five nights... Yikes! But... More 

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Vista, California, United States
1 review
5 of 5 stars Reviewed October 22, 2014

Due to water damage, my family and I were not able to stay at our home. The insurance company sent us to the TownePlace Suites in Vista, and it became our home away from home. I have to say that the staff was very courteous and customer service driven. They always addressed us by our name and even helped me... More 

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sanvitps, Manager at TownePlace San Diego Carlsbad/Vista, responded to this review

Dear Bob B, Thank you for sharing your experience at the TownePlace San Diego Carlsbad/Vista. We take great pride in delivering exceptional customer service and are delighted to hear that we have met your expectations. I am glad to hear that you were able to make TownePlace Suites your home away from home. Thank you for staying at the TownePlace... More 

1 review
5 of 5 stars Reviewed October 16, 2014

I have been here on many different occasions for business, staying weeks at a time and I have had nothing but amazing customer service. The employees go above and beyond to make sure the guests are as happy as they can be. Brittany and Tiffany, who work the front desk, accommodate every need that I need. They always made sure... More 

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San Francisco, California
Contributor
17 reviews 17 reviews
16 hotel reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed September 28, 2014

Booked this hotel for a Lego Land vacation for the family. During the entire stay it was loud with running up and down the hallways until 1-2 am. I spoke with the front desk on two separate occasions and nothing change for the three nights we were there.

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sanvitps, Manager at TownePlace San Diego Carlsbad/Vista, responded to this review

Dear WS1129, Thank you for taking the time to share your recent experience at the TownePlace San Diego Carlsbad/Vista with us. From your recent feedback, I am disappointed to learn that we fell short of your expectations. I would like to take this time to apologize for the noise disturbance caused by individuals running up and down the hallway. As... More 

Las Vegas, Nevada
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed August 7, 2014

Staff was very nice, attentive and helpful. Initial room did not meet expectations, staff quickly moved to an excellent room. Had issues with rental car and late check out was denied. My family was asked to leave room and stay in lobby with all our luggage. It was uncomfortable for my wife and 5 kids and embarrassing. I have stayed... More 

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