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Hilton Garden Inn Victorville

3.0 of 5 12603 Mariposa Road, Victorville, CA 92395
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Certificate of Excellence 2014
Hilton Garden Inn Victorville
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Hilton Garden Inn Victorville
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265 reviews from our community

Traveler rating
    138
    83
    23
    12
    9
See reviews for
68
56
33
91
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Hilton Garden Inn Victorville
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Victorville, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

Room was very clean and quiet. It had a microwave, mini-frig, coffee maker, ironing board, and work/desk area. When I checked in there was nobody in the lobby and no one at the service desk. Once they new I was there they were very helpful and everything went without a hitch.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Kristal S, Director of Sales at Hilton Garden Inn Victorville, responded to this review

Dear Alan, Thank you for your wonderful comments and we were thrilled to hear that you selected our hotel for your stay. We appreciate your business and loyalty and are looking forward to hosting your future stays when you travel to Victorville. Our team is always at your service for anything you need at all! Best Regards, Kristal Salazar Director... More 

Germantown, Maryland
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

This hotel was very good. The onsite breakfast, lunch/dinner items were well prepared and available to-go. Breakfast was especially worth the price. The lobby was very nice. I enjoyed the complementary coffee, water, and cookies. However, the bed was droopy even though I had it set to firm using the dial on the mattress. Why not replace the mattresses and... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Kristal S, Director of Sales at Hilton Garden Inn Victorville, responded to this review

Thank you for taking the moment to share your experience. I am glad you enjoyed our "made to order" breakfast and complimentary garden table treats! I have passed on your comments about the bed to our head engineer. We appreciate your business and loyalty and if there is ever anything we can do to be at your service, please let... More 

Anaheim, United States
1 review
5 of 5 stars Reviewed November 12, 2014

The hotel is clean and the employees are very helpful and pleasant. The lobby and breakfast areas are relaxing and comfy like home. Free coffee and cookies a real plus! The room was clean and so was the bathroom, most importantly the bed was so comfortable with great pillows and crispy sheets. It was quiet and we had a good... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Kristal S, Director of Sales at Hilton Garden Inn Victorville, responded to this review

Dear Phyllis, Thank you for your wonderful comments. I am glad to hear that you enjoyed our property along with your relatives. We appreciate your business and loyalty and are looking forward to hosting your future stays when you travel to Victorville. Our team is always at your service for anything you need at all! Best Regards, Kristal Salazar More 

Santa Monica, United States
1 review
5 of 5 stars Reviewed November 8, 2014

The TV is a bit difficult to use for watching sports (i.e. football on Sundays), being that the picture itself is zoomed in to such a degree that it becomes difficult if not impossible to see the score in the top-left corner of the screen (because the picture is zoomed in due to Smart TV). Outside of this minor drawback,... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Kristal S, Director of Sales at Hilton Garden Inn Victorville, responded to this review

Dear Mark, Thank you for your outstanding review and our team was so excited to see your comments and we cannot wait to see you return! We appreciate your business and loyalty and if there is ever anything we can do to be at your service, please let us know. Best Regards, Kristal Salazar Hilton Garden Inn Victorville More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed October 29, 2014

All things very good except the generic version of the sleep number bed did not hold the pressure and ended up sleeping in a hollow :( Food in the restaurant was very good especially the omelet in the morning. Lobby very tastefully decorated. Room was clean, with a nice shower

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Kristal S, Director of Sales at Hilton Garden Inn Victorville, responded to this review

Dear Debbie, Thank you for selecting our hotel while visiting Victorville! I have forwarded your comments about your bed to my Chief Engineer. I am glad you enjoyed our "made to order" breakfast. We appreciate your business and loyalty and are looking forward to hosting your future stays when you travel to Victorville. Our team is always at your service... More 

Port Hueneme, California
Contributor
12 reviews 12 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed October 28, 2014

Had a business meeting in Victorville and stayed at the Hilton Garden Inn. It was ok. Rooms clean and nice lobby. But for the price, and the fact that there isn't much nearby, you'd think they would offer a complimentary breakfast but they don't. For business travelers now in this type of hotel, a complimentary breakfast should be a given.... More 

Was this review helpful? Yes
Kristal S, Director of Sales at Hilton Garden Inn Victorville, responded to this review

Dear Barbara, Thank you for taking a moment to share your experience. I apologize that there were not fresh towels after room service. We do have a restaurant style breakfast, and a variety of "made to order" selections carefully prepared by chefs each morning. If you would like to include breakfast in your rate, I would recommend our wonderful Bed... More 

Sedona, AZ
Top Contributor
75 reviews 75 reviews
12 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed October 28, 2014

Surprisingly, this property is unlike other Hilton Garden Inns in that the staff seemed disinterested with doing The little things like remembering to give us breakfast coupons for preparing the blue room as we requested prior to arrival. Overall, with the exception of a spectacular breakfast and very friendly servers, I would never return to this property. It took for... More 

Was this review helpful? Yes
Kristal S, Director of Sales at Hilton Garden Inn Victorville, responded to this review

Thank you for taking a moment to share your experience. I apologize on the condition of your room and as we enter phase 2 of our renovations your comments will be considered. I am glad to hear my general manager contacted you to resolve this and that you enjoyed breakfast and our friendly staff. If there is ever anything we... More 

Cleveland, OH
Senior Contributor
43 reviews 43 reviews
34 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed October 25, 2014

I was in Victorville to meet with a charity my firm is donating services to and had a quick one night stay at the HGI Victorville. The rooms was spacious and clean, the staff was courteous, accommodating, and efficient, and the value for the rate was solid. Unfortunately, there seems to be very little or no insulation between the ceiling... More 

Was this review helpful? Yes
Kristal S, Director of Sales at Hilton Garden Inn Victorville, responded to this review

Thank you for taking the moment to share your experience with us! As we enter into phase 2 of Project GRO renovations your comments are appreciated. We are glad you stayed at our hotel while in Victorville and If there is ever anything we can do to be at your service, please let us know. Best Regards, Kristal Salazar Director... More 

Rialto, United States
1 review
4 of 5 stars Reviewed October 18, 2014

I enjoyed my stay for the most part. I am a Field Sales Manager and felt to tired to travel home with 3 reported accidents on the freeway. I decided to stay here for the saftey and name brand expecting the absolute best. Long story short the only draw back was the carpet in the room. For $100 a night... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Kristal S, Director of Sales at Hilton Garden Inn Victorville, responded to this review

Dear Evelyn, Thank you for selecting our hotel while passing through Victorville. We appreciate your business and loyalty and are looking forward to hosting your future stays when you travel to Victorville. Our team is always at your service for anything you need at all. Best Regards, Kristal Salazar Director of Sales More 

Victorville, United States
1 review
5 of 5 stars Reviewed October 17, 2014

Comfortable, friendly efficient staff, reasonable price. All you could ask for. The breakfast was great and a welcome commodity served by a friendly staff. Next time in Victorville I'll certainly stay again.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Kristal S, Director of Sales at Hilton Garden Inn Victorville, responded to this review

Dear Michael, Thank you for your wonderful comments and we were thrilled to hear that you selected our hotel for your stay. I am glad you found the staff to be friendly and enjoyed our made to order breakfast. We appreciate your business and loyalty and are looking forward to hosting your future stays when you travel to Victorville. Our... More 

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Additional Information about Hilton Garden Inn Victorville

Address: 12603 Mariposa Road, Victorville, CA 92395
Phone Number:
Location: United States > California > Victorville
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hilton Garden Inn Victorville 3*
Number of rooms: 139
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Also Known As:
Hilton Garden Inn Victorville Hotel Victorville
Hilton Victorville
Victorville Hilton Garden Inn

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