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Hilton Garden Inn Victorville

3.0 of 5 12603 Mariposa Road, Victorville, CA 92395
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Certificate of Excellence 2014
Hilton Garden Inn Victorville
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Hilton Garden Inn Victorville
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265 reviews from our community

Traveler rating
    138
    83
    23
    12
    9
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68
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Laguna Niguel, United States
1 review
5 of 5 stars Reviewed 2 days ago NEW

Have not slept that well all night in a long time, now if they could do something about the heavy foot guy above us.... My side of the bed was perfect, my wife felt the same but her side was broke and all the air crept out during the night so she woke to find she was in a hole,... More 

Review collected in partnership with Hilton Garden Inn

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Mason, Ohio
2 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

Hotel was average - nice rooms and clean. Only issue I had was with billing. My AMEX card was charged the correct amount for my two-night stay, but then about two weeks later I noticed another charge for $1750 had posted, and one was pending for $1,700! Called and the gentlemen working the desk could not find the charge or... More 

Was this review helpful? Yes
Kristal S, Director of Sales at Hilton Garden Inn Victorville, responded to this review

Thank you for your review of your recent stay - we appreciate your honest feedback, and we are very sorry for the difficulties that you experienced. We will do everything we can to try to get these charges cancelled and reversed as soon as possible. Again, we apologize for any inconveniences, and we hope to have another chance to serve... More 

San Francisco, United States
2 reviews
5 of 5 stars Reviewed 5 days ago NEW

I've stayed at this property several times over the last few years when I'm in the area for business. The staff are always courteous, friendly, and helpful in every way. It's the best place to stay in Victorville..

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Kristal S, Director of Sales at Hilton Garden Inn Victorville, responded to this review

Dear Maria, Thank you for your outstanding review and our team was so excited to see your comments and we cannot wait to see you return! We appreciate your business and loyalty and if there is ever anything we can do to be at your service, please let us know. Best Regards, Kristal Salazar Director of Sales More 

san diego
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The sprawling high desert town of Victorville and its environs does not have upscale hotels such as Marriott or Weston or Omni but the best is the four story Hilton Garden Inn. It offers clean quiet large interior rooms, with flat screen remote TV, small frige, microwave and Keurig coffee/tea maker. A small restaurant offers complete meals throughout the day... More 

Was this review helpful? Yes
Kristal S, Director of Sales at Hilton Garden Inn Victorville, responded to this review

Dear Paul, Thank you for selecting our hotel while in town. I am glad you enjoyed our amenities as well as the restaurant. We appreciate your business and loyalty and are looking forward to hosting your future stays when you travel to Victorville. Our team is always at your service for anything you need at all! Best Regards, Kristal Salazar... More 

Tustin, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

We stayed here while visiting family during Thanksgiving. The room was very comfortable, but the bed was not! you can adjust the settings (firm to soft), but even on the softest setting the bed is very, very firm.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Kristal S, Director of Sales at Hilton Garden Inn Victorville, responded to this review

Dear Jim, Thank you for taking a moment to share your experience. I am glad you enjoyed the room. I have passed on your comments about the bed to my head engineer. If there is ever anything we can do to be at your service, please let us know. Best Regards, Kristal Salazar Director of Sales More 

Bruxelles
Top Contributor
101 reviews 101 reviews
81 hotel reviews
104 helpful votes 104 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We staid in this hotel on thanksgiving night. Young people at the front desk were ever so nice and so helpful. It made it a real pleasure for us to stay in this hotel. The thanksgiving dinner in the evening was served by the adorable LINDSEY. The restaurant was full and she managed serving all of us with so much... More 

Was this review helpful? Yes
Kristal S, Director of Sales at Hilton Garden Inn Victorville, responded to this review

Thank you for your excellent review! We are pleased that you enjoyed our hotel along with our Thanksgiving dinner featured at our restaurant! I have passed on your comments to our server Lindsey and she was excited to see them. We appreciate your business and loyalty and if there is ever anything we can do to be at your service,... More 

Tracy, California
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

we went to Victorville to see my niece in a play and enjoyed our stay very much there were 4 girls in the room and we were not crowded at all. The beds were awesome and they adjust to soft or firm really nice. Hotel was quiet and offered lots of options

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Kristal S, Director of Sales at Hilton Garden Inn Victorville, responded to this review

Dear Tracy, Thank you for your wonderful comments and we were thrilled to hear that you selected our hotel for your stay. I am glad you found our rooms spacious and enjoyed our garden sleep system of adjustable mattresses! We appreciate your business and loyalty and are looking forward to hosting your future stays when you travel to Victorville. Our... More 

Norco, California
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

the hotel was clean and safe. it was easy access to several restaurants and shopping. Only thing is i wish they had a complimentary continental breakfast and they offered softer pillows. overall i was satisfied.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Kristal S, Director of Sales at Hilton Garden Inn Victorville, responded to this review

Dear Valerie, Thank you for visiting our hotel and taking the moment to share your experience. We are glad you enjoyed our property and its location. Our hotel is unique, as we have a restaurant style, "made to order" breakfast available. We do have bed and breakfast packages available which includes breakfast in your room rate. We appreciate your business... More 

1 review
3 of 5 stars Reviewed 3 weeks ago

Web site directions not quite clear. The check-in process at the front deck went very smoothly. Room was very nice except that the bathroom sink was dirty and the carpet was very dirty. It being late we decided to eat at the bar in the restaurant. here the service was very good as well and the food was absolutely delicious.... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Kristal S, Director of Sales at Hilton Garden Inn Victorville, responded to this review

Thank you for taking a moment to share your experience. I am glad you enjoyed our property and found our hotel staff to be helpful and the food delicious! I have passed on your comments to my housekeeping supervisor and we are in the process of getting new carpets as part of our Project Gro renovations. We appreciate your business... More 

Dearborn, Michigan
Contributor
20 reviews 20 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Great staff and a good hotel. Breakfast in the lobby was great and worth the 10 bucks. Guest laundry room was a nice plus for us long stay guests. Outdoor pool looked nice, but it was too cold to use. Carpets were starting to show wear and are ready for a change. Overall a nice stay.

Was this review helpful? Yes 1
Kristal S, Director of Sales at Hilton Garden Inn Victorville, responded to this review

Thank you for your outstanding review and our team was so excited to see your comments and we cannot wait to see you return! We are glad you enjoyed our "made to order" breakfast, unique in the high desert! We are in the process of getting new carpets as part our project GRO renovations. We appreciate your business and loyalty... More 

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Additional Information about Hilton Garden Inn Victorville

Address: 12603 Mariposa Road, Victorville, CA 92395
Phone Number:
Location: United States > California > Victorville
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hilton Garden Inn Victorville 3*
Number of rooms: 139
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Also Known As:
Hilton Garden Inn Victorville Hotel Victorville
Hilton Victorville
Victorville Hilton Garden Inn

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