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Hilton Garden Inn Victorville

3.0 of 5 12603 Mariposa Road, Victorville, CA 92395
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Certificate of Excellence 2014
Hilton Garden Inn Victorville
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Hilton Garden Inn Victorville
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259 reviews from our community

Traveler rating
    135
    81
    23
    11
    9
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89
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Tracy, California
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

we went to Victorville to see my niece in a play and enjoyed our stay very much there were 4 girls in the room and we were not crowded at all. The beds were awesome and they adjust to soft or firm really nice. Hotel was quiet and offered lots of options

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Kristal S, Director of Sales at Hilton Garden Inn Victorville, responded to this review

Dear Tracy, Thank you for your wonderful comments and we were thrilled to hear that you selected our hotel for your stay. I am glad you found our rooms spacious and enjoyed our garden sleep system of adjustable mattresses! We appreciate your business and loyalty and are looking forward to hosting your future stays when you travel to Victorville. Our... More

Norco, California
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

the hotel was clean and safe. it was easy access to several restaurants and shopping. Only thing is i wish they had a complimentary continental breakfast and they offered softer pillows. overall i was satisfied.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Kristal S, Director of Sales at Hilton Garden Inn Victorville, responded to this review

Dear Valerie, Thank you for visiting our hotel and taking the moment to share your experience. We are glad you enjoyed our property and its location. Our hotel is unique, as we have a restaurant style, "made to order" breakfast available. We do have bed and breakfast packages available which includes breakfast in your room rate. We appreciate your business... More

1 review
3 of 5 stars Reviewed 5 days ago NEW

Web site directions not quite clear. The check-in process at the front deck went very smoothly. Room was very nice except that the bathroom sink was dirty and the carpet was very dirty. It being late we decided to eat at the bar in the restaurant. here the service was very good as well and the food was absolutely delicious.... More

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Kristal S, Director of Sales at Hilton Garden Inn Victorville, responded to this review

Thank you for taking a moment to share your experience. I am glad you enjoyed our property and found our hotel staff to be helpful and the food delicious! I have passed on your comments to my housekeeping supervisor and we are in the process of getting new carpets as part of our Project Gro renovations. We appreciate your business... More

Dearborn, Michigan
Contributor
20 reviews 20 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Great staff and a good hotel. Breakfast in the lobby was great and worth the 10 bucks. Guest laundry room was a nice plus for us long stay guests. Outdoor pool looked nice, but it was too cold to use. Carpets were starting to show wear and are ready for a change. Overall a nice stay.

Was this review helpful? Yes
Kristal S, Director of Sales at Hilton Garden Inn Victorville, responded to this review

Thank you for your outstanding review and our team was so excited to see your comments and we cannot wait to see you return! We are glad you enjoyed our "made to order" breakfast, unique in the high desert! We are in the process of getting new carpets as part our project GRO renovations. We appreciate your business and loyalty... More

Victorville, United States
1 review
5 of 5 stars Reviewed 1 week ago

Room was very clean and quiet. It had a microwave, mini-frig, coffee maker, ironing board, and work/desk area. When I checked in there was nobody in the lobby and no one at the service desk. Once they new I was there they were very helpful and everything went without a hitch.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Kristal S, Director of Sales at Hilton Garden Inn Victorville, responded to this review

Dear Alan, Thank you for your wonderful comments and we were thrilled to hear that you selected our hotel for your stay. We appreciate your business and loyalty and are looking forward to hosting your future stays when you travel to Victorville. Our team is always at your service for anything you need at all! Best Regards, Kristal Salazar Director... More

Germantown, Maryland
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

This hotel was very good. The onsite breakfast, lunch/dinner items were well prepared and available to-go. Breakfast was especially worth the price. The lobby was very nice. I enjoyed the complementary coffee, water, and cookies. However, the bed was droopy even though I had it set to firm using the dial on the mattress. Why not replace the mattresses and... More

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Kristal S, Director of Sales at Hilton Garden Inn Victorville, responded to this review

Thank you for taking the moment to share your experience. I am glad you enjoyed our "made to order" breakfast and complimentary garden table treats! I have passed on your comments about the bed to our head engineer. We appreciate your business and loyalty and if there is ever anything we can do to be at your service, please let... More

Anaheim, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

The hotel is clean and the employees are very helpful and pleasant. The lobby and breakfast areas are relaxing and comfy like home. Free coffee and cookies a real plus! The room was clean and so was the bathroom, most importantly the bed was so comfortable with great pillows and crispy sheets. It was quiet and we had a good... More

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Kristal S, Director of Sales at Hilton Garden Inn Victorville, responded to this review

Dear Phyllis, Thank you for your wonderful comments. I am glad to hear that you enjoyed our property along with your relatives. We appreciate your business and loyalty and are looking forward to hosting your future stays when you travel to Victorville. Our team is always at your service for anything you need at all! Best Regards, Kristal Salazar More

Santa Monica, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

The TV is a bit difficult to use for watching sports (i.e. football on Sundays), being that the picture itself is zoomed in to such a degree that it becomes difficult if not impossible to see the score in the top-left corner of the screen (because the picture is zoomed in due to Smart TV). Outside of this minor drawback,... More

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Kristal S, Director of Sales at Hilton Garden Inn Victorville, responded to this review

Dear Mark, Thank you for your outstanding review and our team was so excited to see your comments and we cannot wait to see you return! We appreciate your business and loyalty and if there is ever anything we can do to be at your service, please let us know. Best Regards, Kristal Salazar Hilton Garden Inn Victorville More

Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 4 weeks ago

All things very good except the generic version of the sleep number bed did not hold the pressure and ended up sleeping in a hollow :( Food in the restaurant was very good especially the omelet in the morning. Lobby very tastefully decorated. Room was clean, with a nice shower

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Kristal S, Director of Sales at Hilton Garden Inn Victorville, responded to this review

Dear Debbie, Thank you for selecting our hotel while visiting Victorville! I have forwarded your comments about your bed to my Chief Engineer. I am glad you enjoyed our "made to order" breakfast. We appreciate your business and loyalty and are looking forward to hosting your future stays when you travel to Victorville. Our team is always at your service... More

Port Hueneme, California
Contributor
12 reviews 12 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Had a business meeting in Victorville and stayed at the Hilton Garden Inn. It was ok. Rooms clean and nice lobby. But for the price, and the fact that there isn't much nearby, you'd think they would offer a complimentary breakfast but they don't. For business travelers now in this type of hotel, a complimentary breakfast should be a given.... More

Was this review helpful? Yes
Kristal S, Director of Sales at Hilton Garden Inn Victorville, responded to this review

Dear Barbara, Thank you for taking a moment to share your experience. I apologize that there were not fresh towels after room service. We do have a restaurant style breakfast, and a variety of "made to order" selections carefully prepared by chefs each morning. If you would like to include breakfast in your rate, I would recommend our wonderful Bed... More

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Additional Information about Hilton Garden Inn Victorville

Address: 12603 Mariposa Road, Victorville, CA 92395
Phone Number:
Location: United States > California > Victorville
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hilton Garden Inn Victorville 3*
Number of rooms: 139
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Also Known As:
Hilton Garden Inn Victorville Hotel Victorville
Hilton Victorville
Victorville Hilton Garden Inn

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