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All 17 Victorville hotels

Hilton Garden Inn Victorville

3.0 of 5 Hotel   |   12603 Mariposa Road, Victorville, CA 92395
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83%
Ranked #3 of 17 hotels in Victorville
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 3 days ago
Disney4ever86 Oley, Pennsylvania
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  • Reviews (229)
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229 people have reviewed this hotel

Traveler rating
    119
    72
    18
    11
    9
See reviews for
57
48
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77
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
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English first
Oley, Pennsylvania
Top Contributor
67 reviews 67 reviews
13 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

My husband, daughter, and I stayed in Victorville for one evening on our way to Los Angeles. The hotel was fairly new. As you walk in there is a small restaurant/bar to the left and a 24/7 pantry for those that may have the munchies. Our room was on the first floor and was quite spacious and extremely clean. The... More

Was this review helpful? Yes
Kristal S, Director of Sales at Hilton Garden Inn Victorville, responded to this review

Thank you for selecting our hotel for your visit to Victorville and we appreciate your business and outstanding comments about our hotel Your loyalty is very important to us and we are all looking forward to seeing you back! Best Regards, Kristal Salazar Director of Sales More

Citrus Heights, California
Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed 1 week ago NEW

I traveled down to Victorville a couple of weeks ago for a family emergency. I had to make my reservation the same day. The hotel was kind enough to honor a discount I had. When I arrived about 12 hours later at 3:30 in the morning, I was greeted warmly by Cameron. Then in the morning (all three days), I... More

Was this review helpful? Yes
Kristal S, Director of Sales at Hilton Garden Inn Victorville, responded to this review

TJ, Thank you for your outstanding review and our team was so excited to see your comments. I agree we do have some wonderful staff here. We appreciate your business and loyalty and if there is ever anything we can do to be at your service, please let us know. Best Regards, Kristal Salazar Director of Sales More

Flagstaff, United States
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

Tiny pool, crap beds, awful internet. I would pass on this hotel. It is over priced and under delivers in nearly every way. The waitress at breakfast was wonderful even if the food was not. The internet was like a trip back in time to dial up and when I called the front desk they couldn't suggest a fix even... More

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
Kristal S, Director of Sales at Hilton Garden Inn Victorville, responded to this review

Rebecca, I appreciate your feedback on the speed of our internet service. I apologize for the inconvenience and I am currently addressing this opportunity with our service provider to ensure additional guests do not experience the same issue. Thank you for bringing this to my attention and I invite you to consider staying with us again when your travels bring... More

Carefree, AZ, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

Very nice hotel. The breakfast was excellent - cooked to order and service was very good too. Was definitely worth the extra money to have breakfast at hotel. Was like a Sunday brunch. Very pleasant waitress served us.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Kristal S, Director of Sales at Hilton Garden Inn Victorville, responded to this review

Darlene, Thank you for taking the time to review our hotel! I am glad you enjoyed our "made to order" breakfast which sets us apart from different hotels. Your loyalty is very important to us and we are all looking forward to seeing you back soon! Best Regards, Kristal Salazar Director of Sales More

1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

Very nice hotel, big rooms, lots of amenities, and the best customer service around! Racheal was so accommodating, because of her, we will definitely be back! They have a "pantry" open 24/7 where you can get all sorts of yummi delights. Great for those hungry moments in the middle of the night!

Was this review helpful? Yes
Kristal S, Director of Sales at Hilton Garden Inn Victorville, responded to this review

Thank you for your outstanding review! I have shared your review with Rachel and she was excited to see your comment. We appreciate your business and loyalty and if there is ever anything we can do to be at your service, please let us know. Best Regards, Kristal Salazar Director of Sales More

Irvine, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

I stayed at this hotel. For being in Victorville this is by far one of the nicest HGI's I have ever stayed at. Ot was very hot outside and they had the AC's cooling the place down and the staff were very professional and friendly. I would stay here again. I wish all HGI's were like this

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Kristal S, Director of Sales at Hilton Garden Inn Victorville, responded to this review

Oliver, Thank you for your wonderful comments and we were thrilled to hear that you selected our hotel for your stay. We appreciate your business and loyalty and are looking forward to hosting your future stays when you travel to Victorville. Our team is always at your service for anything you need at all! Best Regards, Kristal Salazar Director of... More

Victorville, United States
1 review
2 of 5 stars Reviewed 3 weeks ago

When I called the hotel to make a reservation I was forwarded twice and then the staff that finally did take my call fumbled with taking my reservation on a company credit card. They lost my company credit card verification and had to charge my personal card. The internet connection did not work. The noise through the door of the... More

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Kristal S, Director of Sales at Hilton Garden Inn Victorville, responded to this review

Liam, We are sorry we were not able to provide you with the quality of services you deserve. This is not typical of our hotel, and we are always looking for ways to improve our customer experience. Your satisfaction is very important to us and we apologize for the error with your credit card. Thank you again for your feedback... More

Las Vegas, United States
1 review
4 of 5 stars Reviewed 4 weeks ago

Very good hotel. Staff are friendly and helpful. Rooms were clean as well as the bathroom. There is a buffet breakfast at an extra charge but reasonable. Bed was a bit aged as is was sunk' in the middle. Location in Victorville was convenient.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Kristal S, Director of Sales at Hilton Garden Inn Victorville, responded to this review

Dear Kelly, Thank you for taking the time to review our hotel! I am glad you enjoyed our made to order breakfast. I will let our staff know about your comments as well as they will appreciate hearing them. We appreciate your business and loyalty and if there is ever anything we can do to be at your service, please... More

Nutley
Senior Contributor
24 reviews 24 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We actually stayed here twice during our 2 week trip to California. The place is very clean the staff is mostly nice & friendly. Most days we had the pool to ourselves. We had our grandchildren with us & they loved the pool which was clean & refreshing...the air temperature was over 100 & the pool water was old until... More

Was this review helpful? Yes
Kristal S, Director of Sales at Hilton Garden Inn Victorville, responded to this review

Dear Mary, Thank you for your wonderful comments! I am glad you were able to enjoy the swimming pool with your grand kids and the made to order breakfast. We appreciate your business and loyalty and if there is ever anything we can do to be at your service, please let us know. Best Regards, Kristal Salazar Director of Sales More

Fredericksburg, Virginia
Top Contributor
71 reviews 71 reviews
3 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Very quiet setting and close to many eating places. Staff are friendly and breakfast at the hotel is great. Have stayed here 6 times over the years. Room location requests have always been honored. Drinks at the hotel bar are priced reasonable and the atmosphere is lively.

Was this review helpful? Yes
Kristal S, Director of Sales at Hilton Garden Inn Victorville, responded to this review

Dear Mike, Thank you for your wonderful comments! I am glad you continually visit our property while in Victorville. We appreciated your comments about our staff and our made to order breakfast. Your loyalty is very important to us and we are all looking forward to seeing you back soon! Best Regards, Kristal Salazar Director of Sales More

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Additional Information about Hilton Garden Inn Victorville

Address: 12603 Mariposa Road, Victorville, CA 92395
Phone Number:
Location: United States > California > Victorville
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hilton Garden Inn Victorville 3*
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Also Known As:
Hilton Garden Inn Victorville Hotel Victorville
Hilton Victorville
Victorville Hilton Garden Inn

31 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Class
Number of rooms
139

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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