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Hilton Garden Inn Victorville

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12603 Mariposa Road, Victorville, CA 92395
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Hilton Garden Inn Victorville
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295 Reviews from our TripAdvisor Community

Traveler rating
    152
    96
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    14
    9
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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london
Contributor
19 reviews 19 reviews
9 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed yesterday NEW

En-route following a long haul flight from London to Vegas driving to San Diego and we needed a place to stop. Just perfect for this - not at all glamorous but clean and the beer was cold the food was fine and the beds were lovely and the showers were fabulous cannot say much more - probably wouldn't want to... More 

Was this review helpful? Yes
Adirondack Mountains, New York
Senior Contributor
37 reviews 37 reviews
19 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed 1 week ago

Clean, well-designed, comfortable and convenient location off the busy I15 freeway on the way to Death valley National Park. Has a free online computer in the business center. Arrived after 8:00 pm and greeted by a friendly front desk person who was not too clear about directions. Nevertheless, very friendly service in the restaurant with an adequate menu. Buffet breakfast... More 

Was this review helpful? Yes
Marysville, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

I had a great experience with your hotel. everything was very well maintained, and clean. staff was very helpful, and very friendly. grounds were well maintained and the lobby was very relaxing. Thanks.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Kristal S, Director of Sales at Hilton Garden Inn Victorville, responded to this review

Dear Leah, Thank you for selecting our hotel for your visit to Victorville and we appreciate your business and outstanding comments about our hotel and team that provided excellent service to you! Your loyalty is very important to us and we are all looking forward to seeing you back soon! Have a wonderful weekend! Sincerely, Kristal Salazar Director of Sales More 

scotia, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

We had a very nice stay with both of us being sick, the room was quite and relaxing and the maids didn't bother us.They brought extra towels and coffee. Had their breakfast which very good. Their drinking water and coffee in the lobby was excellent. Check out was easy and using the luggage cart (since we were on the 4th... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Kristal S, Director of Sales at Hilton Garden Inn Victorville, responded to this review

Dear Scott, Thank you for your wonderful comments and we were thrilled to hear that you selected our hotel for your stay. We are glad you enjoyed our amenities. We appreciate your business and loyalty and are looking forward to hosting your future stays when you travel to Victorville. Our team is always at your service for anything you need... More 

Contributor
19 reviews 19 reviews
5 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed at this hotel for one night on 5/15/15. I was able to check in and pick my room the day before using my Hilton Honors. We arrived late but the lobby still appeared very welcoming with water, coffee, and friendly staff. The hotel appears to be remodeled throughout. The elevators, hallways, and room were well maintained. I didn't... More 

Was this review helpful? Yes 1
Kristal S, Director of Sales at Hilton Garden Inn Victorville, responded to this review

Dear Alvaro, Thank you for selecting our hotel while in Victorville and we appreciate your business and comments about our hotel and team that provided excellent service to you! Your loyalty is very important to us and we are all looking forward to seeing you back soon! Sincerely, Kristal Salazar More 

new orleans, United States
2 reviews
5 of 5 stars Reviewed 3 weeks ago

very clean, and well staffed, the breakfast was fabulas, and walking distance next door is a great well run fun park with Go carts, and miniture golf, the pool is heated, and the parking lot well lite, it feels close to town, but its really very close to hwy access, and the big mall...i'll stay here again

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Kristal S, Director of Sales at Hilton Garden Inn Victorville, responded to this review

Dear Richard, Thank you for your wonderful comments and we were thrilled to hear that you selected our hotel for your stay. We appreciate your business and loyalty and are looking forward to hosting your future stays when you travel to Victorville. Our team is always at your service for anything you need at all! Best Regards, Kristal Salazar Director... More 

Melbourne, Australia
Senior Contributor
32 reviews 32 reviews
12 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

I recently stayed at the Hilton Garden Inn Hotel in Victorville California. At check in you are greeted with a smile and great service. The hotel is a 3 to 3.5 star complex. It has great beds with adjustable comfort levels. The rooms are large with clean and functional bathrooms. The bar in the meals area was always run by... More 

Was this review helpful? Yes 1
Kristal S, Director of Sales at Hilton Garden Inn Victorville, responded to this review

Dear Robert, Thank you for your wonderful comments and we were thrilled to hear that you selected our hotel for your stay. We are glad you enjoyed our amenities. We appreciate your business and loyalty and are looking forward to hosting your future stays when you travel to Victorville. Our team is always at your service for anything you need... More 

Fairview, Texas
Contributor
13 reviews 13 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed April 24, 2015

Hotel is nice, clean, and the staff are excellent, but to charge you $10 bucks for a breakfast, that is not good competition with other Hilton Hotels giving it free, must be the owners of this one hotel

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Kristal S, Director of Sales at Hilton Garden Inn Victorville, responded to this review

Thank you for your review. We greatly appreciate your feedback and we sincerely apologize for the disappointment with your stay. We will be sure to take your comments about our property under consideration as we re-evaluate guest needs and continually work to improve our guest experience. We hope you will consider staying with us again the next time your travels... More 

Green Cove Springs, United States
1 review
4 of 5 stars Reviewed April 18, 2015

Male front desk clerk wasn't that personable but he was ok. He wasn't as engaging to the guests as he was supposed to be. The hotel was in great condition. Ambience was serene. It smells good right when you come inside the lobby since they also have a restaurant on same floor of the hotel.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Kristal S, Director of Sales at Hilton Garden Inn Victorville, responded to this review

Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry we did not exceed your expectations. Your comments will help us as we continually work to improve our guest experience. At Hilton Garden Inn, we promise to do whatever it takes to ensure... More 

Las Vegas, United States
1 review
5 of 5 stars Reviewed April 13, 2015

Staff was very helpful and respectful; they made me feel like I was in a 5 star hotel. One gentleman who was tasked with cleaning the outside grounds saw me carrying items from my car, he dropped his equipment and literally ran to open the door for me. Great job Team!

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Kristal S, Director of Sales at Hilton Garden Inn Victorville, responded to this review

Dear Roberto, Thank you for your wonderful comments and we were thrilled to hear that you selected our hotel for your stay. We are glad that you were treated like a 5 Star guest! We appreciate your business and loyalty and are looking forward to hosting your future stays when you travel to Victorville. Our team is always at your... More 

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