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Courtyard by Marriott Vallejo Napa Valley

3.0 of 5 1000 Fairgrounds Drive, Vallejo, CA 94589
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Courtyard by Marriott Vallejo Napa Valley
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Courtyard by Marriott Vallejo Napa Valley
Courtyard by Marriott Vallejo Napa Valley
Courtyard by Marriott Vallejo Napa Valley
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168 reviews from our community

Traveler rating
    35
    56
    42
    15
    20
See reviews for
59
39
11
30
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (30)
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    (26)
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NH
Top Contributor
247 reviews 247 reviews
49 hotel reviews
238 helpful votes 238 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

If you find this helpful please click the helpful link below This Marriott is directly across the street from Six Flags Vallejo and you can literally walk there. It has a parking lot it allows people to park cheaply in and shuttle over thus taking up patrons staying at the hotels parking spots (absolutely unacceptable). The service desk was unfriendly... More

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Livermore
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

Marriott has a great reputation but this place could be a threat to that. My toilet was not clean and the re-clean was no better. Reception staff not friendly. Unfortunate. Marriott was one of my favorites. I may discontinue my rewards membership due to this.

Was this review helpful? Yes
Nader E, General Manager at Courtyard by Marriott Vallejo Napa Valley, responded to this review

As the hotel General Manager, I want to thank you for posting your stay feedback and review for your recent stay. Your feedback is very important to us. Please accept my sincere apology for the inconvenience we have caused you due to the bathroom toilet cleanliness issue you had brought to our attention. As I confirmed over the telephone when... More

Senior Contributor
30 reviews 30 reviews
15 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The property is very nice, but the check in process was really strange. The young lady behind the desk was very terse an abrupt, not pleasant, and generally didn't make the checking experience feel embracing whatsoever. Breakfast the following day was very good, however again, nobody would talk to me. I even went so far as to give the omelette... More

Was this review helpful? Yes 1
Nader E, General Manager at Courtyard by Marriott Vallejo Napa Valley, responded to this review

As the hotel General Manager, I want to thank you for posting your stay feedback. Please accept my sincere apology for not providing you with the level of customer service you expected of us. The issue regarding the staff friendliness will be addressed to ensure that it is an isolated issue. I also appreciate your positive comments regarding the hotel.... More

Hamilton, Canada
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

We selected this property so we be close to family living in Vallejo. The check in/out process was quick and easy. The room was as expected, beds were somewhat uncomfortable, but the room itself was clean and well maintained. The bathroom was quite large and roomy. It was very convenient to have a small fridge in the room. We had... More

Was this review helpful? Yes 1
Nader E, General Manager at Courtyard by Marriott Vallejo Napa Valley, responded to this review

As the Hotel General Manager, I want to thank you for posting your positive stay experience and your kind comments regarding the hotel staff friendliness and the hotel cleanliness overall. I am disappointed to hear that the bed was uncomfortable and I will share your feedback with appropriate staff member to address this issue. We appreciate your business and look... More

Truckee, California
Top Contributor
96 reviews 96 reviews
23 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed October 18, 2014

Recently traveling thru stayed the night here due to location. Just off the highway and close to 6 Flags, however this place has seen better days. Everything here could use a refresh. While it is not dirty or unsafe, it is simply used hard. If expecting luxury this is not the place. Looking for great location visiting VAllejo, this will... More

Was this review helpful? Yes 2
Nader E, General Manager at Courtyard by Marriott Vallejo Napa Valley, responded to this review

As the General Manager for the Courtyard by Marriott, Vallejo-Napa Valley, I want to thank you for posting your stay feedback. Your feedback is very important to us as we continue our focus to improve our accommodations and services. We appreciate your business. More

San Carlos, California
Top Contributor
50 reviews 50 reviews
17 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed October 8, 2014

I stayed her recently with my family. It is across the street from Six Flags, so convenient if that is where you are going. The rooms were fine, nothing special. They have a pool and a small workout room. The breakfast was above average and the service from the restaurant staff was very good. The froth desk staff was also... More

Was this review helpful? Yes 1
Jun E, Front Office Supervisor at Courtyard by Marriott Vallejo Napa Valley, responded to this review

Dear Adam, Thank you for posting your review regarding your recent stay with us. We are delighted to hear that your stay was enjoyable and we appreciate your kind words regarding our staff. We hope to see you again when your travel plans brings you to the area. We truly appreciate your business! Best Regards, Jun Enriquez Front Office Supervisor More

McMinnville, Oregon
Top Contributor
100 reviews 100 reviews
15 hotel reviews
26 helpful votes 26 helpful votes
2 of 5 stars Reviewed September 19, 2014

Poor customer service; the woman at the front desk was rude and treated me as an inconvenience. Guests should not have to ask about location of ice machines, wi-fi access or pool access. Located in an unsafe neighborhood and outrageous prices.

Was this review helpful? Yes
Nader E, General Manager at Courtyard by Marriott Vallejo Napa Valley, responded to this review

As the General Manager for the Courtyard by Marriott, Vallejo - Napa Valley, I want to thank you for posting your stay feedback. I also would like to apologize for the inconvenience we have caused you during your visit. The customer service issues you reported will be addressed and specific actions will be taken to help preventing it from future... More

Erie, Pennsylvania
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed September 14, 2014

This place, which was kind of chosen for us thanks to a voucher/coupon deal, COULD have been a nightmare--directly across from the Six Flags, near the busy Highway 37. It's been booked solid all weekend (including, by all appearances, about 45,000 pre-teen children), and when we got into our room, we discovered that the air-conditioning wasn't working. I expected heat,... More

Was this review helpful? Yes 2
Nader E, General Manager at Courtyard by Marriott Vallejo Napa Valley, responded to this review

As the General Manager for the Courtyard by Marriott, Vallejo - Napa Valley, I would like to thank you for your positive review of your recent stay and your overall satisfaction with the hotel. I also apologize for the inconvenience we caused you regarding the AC Unit breaking down and the drawer stopper. I appreciate your comments regarding our maintenance... More

Cumming, Georgia
Senior Contributor
39 reviews 39 reviews
17 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed September 12, 2014

This hotel is right across the street from Six Flags. It also it very close to the city of Napa Directions to Napa were very easy and not a far drive. Hotel could use an update, however we found the room and lobby area well kept. The staff was extremely helpful with directions and places to eat.

Was this review helpful? Yes 1
Nader E, General Manager at Courtyard by Marriott Vallejo Napa Valley, responded to this review

Thank you for taking the time to post a positive review of your recent stay. Your feedback is very important to us. I appreciate your comments regarding the hotel up keep and your gracious comments regarding our staff. We strive to provide our guests with the best possible accommodations and services and we appreciate your business. More

Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed September 6, 2014

I had a weird feeling about this hotel . The hotel sits alone off the highway near a convenience store across the street from a 6 flags park . When we pulled up there was a group of 18 something looking kids loitering around a car ,drinking ,smoking ,and cursing . The front door there were sketchy looking people ,... More

Was this review helpful? Yes 2
Nader E, General Manager at Courtyard by Marriott Vallejo Napa Valley, responded to this review

As the General Manager for the Courtyard by Marriott, Vallejo - Napa Valley I would like to thank you for posting your stay feedback. Please accept our sincere apology for the inconvenience we have caused you regarding the noise issues and the inappropriate behavior of some guests that we had to evict from the hotel. I also appreciated that our... More

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Additional Information about Courtyard by Marriott Vallejo Napa Valley

Address: 1000 Fairgrounds Drive, Vallejo, CA 94589
Location: United States > California > Vallejo
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard by Marriott Vallejo Napa Valley 3*
Number of rooms: 165
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Also Known As:
Courtyard By Marriott Vallejo Napa Valley Hotel Vallejo
Courtyard Vallejo Napa Valley
Vallejo Marriott
Vallejo Courtyard

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