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Courtyard by Marriott Vallejo Napa Valley

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1000 Fairgrounds Drive, Vallejo, CA 94589
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Courtyard by Marriott Vallejo Napa Valley
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Courtyard by Marriott Vallejo Napa Valley
Courtyard by Marriott Vallejo Napa Valley
Courtyard by Marriott Vallejo Napa Valley
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175 reviews from our community

Traveler rating
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    44
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Chico, California, United States
Senior Contributor
45 reviews 45 reviews
19 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 2 weeks ago

REMODELED ROOOMS! New carpet, new furniture, new drapes, new colors and new wallpaper/prints. Hallways and rooms felt fresh and new... slightly "hip". Courteous check-in... morning Bistro service is slow (seems to be very typical of the Bistro experience for me.... waiting 10 minutes for a cup of coffee--- not espresso, just drip!)

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Seattle
Top Contributor
90 reviews 90 reviews
37 hotel reviews
78 helpful votes 78 helpful votes
2 of 5 stars Reviewed 4 weeks ago

This hotel is across the street from a Six Flags park and apparently does a big tour-bus business. There were noisy people in a bunch of the rooms, and the night I arrived there were four or five security guards trying to keep the peace. I have loved the Courtyard brand since Marriott introduced it in the 1980s, but this... More 

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Nader E, General Manager at Courtyard by Marriott Vallejo Napa Valley, responded to this review

As the hotel General Manager, I want to thank you for your feedback regarding your recent hotel stay. I also would like to apologize for the inconvenience we have caused due to the tour group noise and we always ask our guests to be considerate of other guests. As you noticed, we are very close to completing our public areas... More 

Lakeland, Florida
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 4 weeks ago

In October 2014, we traveled to the Napa Valley / San Francisco area with friends for vacation. We chose this particular hotel because of its location being fairly central to all of the places we wanted to visit. We were pleased with the hotel and staff. Our rooms were clean, and the staff was friendly; especially the bartender! Check in... More 

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Nader E, General Manager at Courtyard by Marriott Vallejo Napa Valley, responded to this review

As the hotel General Manager I want to thank you for posting your postive stay feedback. We strive to provide every guest with the best possible accommodations and services. Your feedback regarding our associates and the room cleanliness is truly appreciated. We appreciate your business and the oprotunity to serve you. More 

Virginia Beach, Virginia
Senior Contributor
23 reviews 23 reviews
18 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed February 6, 2015

I stayed at this property last month for three nights. As a Platinum Elite member I was given a points bonus and a voucher to pick any item from the Marketplace. I chose a freshly made ham sandwich. The property is located across the street from Six Flags. There is a Carl's Jr. and a gas station across the other... More 

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Nader E, General Manager at Courtyard by Marriott Vallejo Napa Valley, responded to this review

Thank you for posting your positive feedback and we appreciate the opportunity to serve you. We are committed to providing our guests with the best possible accommodations and services. As a Marriott, platinum guest I realize that you are a frequent traveller and we appreciate your recognition of the property. We are almost done with the Lobby renovation and continuing... More 

Truckee, California
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed January 13, 2015

This is the worst hotel visit I have had in a very long time. I am a loyal Marriott member and always stay at Marriott properties when I can. In my opinion, this hotel falls well below their standards. The toilet moves when you push the handle to flush it. The TV didn't work. The painting on the bathroom mirror... More 

Was this review helpful? Yes 2
Nader E, General Manager at Courtyard by Marriott Vallejo Napa Valley, responded to this review

Thank you for posting your stay feedback. Your feedback is very important to us to continue improving our accommodations and services to meet your expectations. As the hotel General Manager, I was disappointed to read that we did not meet your expectations and I apologize for he inconvenience we have caused you. The issue you brought to our attention regarding... More 

Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed December 31, 2014

here to visit six flags with my kids. I walked out to the lobby for breakfast, began to get a plate for my son then noticed a small sign indicating that the breakfast is 10.95 for adults and 6.95 for kids. wish I had saw that sign just 2 seconds earlier. the buffet is what I would normally see at... More 

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Honolulu
Top Contributor
83 reviews 83 reviews
18 hotel reviews
53 helpful votes 53 helpful votes
3 of 5 stars Reviewed December 4, 2014

I recently stayed at this location with my daughter who was visiting colleges. Its located directly across from the Six Flags Amusement Park. Other than that attraction, its not close to any other tourist location. The rooms are very basic, though clean. There is a large dining area and the buffet breakfast wasn't bad There was a chef making omelets... More 

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Nader E, General Manager at Courtyard by Marriott Vallejo Napa Valley, responded to this review

Thank you for posting your recent stay review. Your feed back is very important to us as we continue working on enhancing our services and accommodations. We appreciate your kind comments regarding our breakfast service associates and overall positive comments regarding the location in reference to Six Flags and Touro University. We appreciate your business and your feedback. More 

NH
Top Contributor
304 reviews 304 reviews
58 hotel reviews
380 helpful votes 380 helpful votes
3 of 5 stars Reviewed November 16, 2014

If you find this helpful please click the helpful link below This Marriott is directly across the street from Six Flags Vallejo and you can literally walk there. It has a parking lot it allows people to park cheaply in and shuttle over thus taking up patrons staying at the hotels parking spots (absolutely unacceptable). The service desk was unfriendly... More 

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Livermore
2 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed November 11, 2014 via mobile

Marriott has a great reputation but this place could be a threat to that. My toilet was not clean and the re-clean was no better. Reception staff not friendly. Unfortunate. Marriott was one of my favorites. I may discontinue my rewards membership due to this.

Was this review helpful? Yes 1
Nader E, General Manager at Courtyard by Marriott Vallejo Napa Valley, responded to this review

As the hotel General Manager, I want to thank you for posting your stay feedback and review for your recent stay. Your feedback is very important to us. Please accept my sincere apology for the inconvenience we have caused you due to the bathroom toilet cleanliness issue you had brought to our attention. As I confirmed over the telephone when... More 

Senior Contributor
36 reviews 36 reviews
16 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed November 6, 2014

The property is very nice, but the check in process was really strange. The young lady behind the desk was very terse an abrupt, not pleasant, and generally didn't make the checking experience feel embracing whatsoever. Breakfast the following day was very good, however again, nobody would talk to me. I even went so far as to give the omelette... More 

Was this review helpful? Yes 1
Nader E, General Manager at Courtyard by Marriott Vallejo Napa Valley, responded to this review

As the hotel General Manager, I want to thank you for posting your stay feedback. Please accept my sincere apology for not providing you with the level of customer service you expected of us. The issue regarding the staff friendliness will be addressed to ensure that it is an isolated issue. I also appreciate your positive comments regarding the hotel.... More 

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