We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 15 Vacaville hotels

BEST WESTERN Heritage Inn

2.0 of 5 Hotel   |   1420 East Monte Vista Ave., Vacaville, CA 95688
Click for phone number
Hotel website
Hotel deals
Hotel amenities
Offers & Announcements
Save up to 20%
BEST WESTERN Heritage Inn
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Save Saved
You added BEST WESTERN Heritage Inn to your Saves list
64%
Ranked #9 of 15 Hotels in Vacaville
A recent review
4 of 5 stars reviewed 4 days ago
Anna F Ukiah, United States
Write a Review

130 reviews from our community

Traveler rating
    28
    51
    23
    8
    20
See reviews for
38
35
16
16
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • English first
  • French first
  • German first
  • Portuguese first
  • Any
English first
  • All months
    (130)
  • Mar-May only
    (21)
  • Jun-Aug only
    (50)
  • Sep-Nov only
    (38)
  • Dec-Feb only
    (21)
All months
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 of 5 stars Reviewed yesterday NEW

I found two baby roaches in our shower. There was no shower curtain. When I asked for a shower curtain, I was given a ragged, damp curtain (maybe just washed?). I put it up myself. They ran out of breakfast food over an hour before breakfast was supposed to be over. It seemed to be very short staffed. About 2:30... More

Was this review helpful? Yes
Ukiah, United States
1 review
4 of 5 stars Reviewed 4 days ago NEW

We enjoyed staying at The Best Western Heritage Inn! In the smoking rooms they need to use a more pleasant air freshner! The exterior of the hotel does need a coat of paint! Everything else was sufficient!

Review collected in partnership with Best Western

Was this review helpful? Yes
Kimberly B, Manager at BEST WESTERN Heritage Inn, responded to this review

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.We hope to see you soon. More

winnipeg
Contributor
11 reviews 11 reviews
3 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed here one night on our way to the PCH. The room was a great size and very clean. The bed was comfy. We liked that the parking was somewhat secluded which made us very comfortable leaving our car. Overall, we were really happy with this hotel and would stay there again! It was a great hotel, especially for... More

Was this review helpful? Yes
Kimberly B, Manager at BEST WESTERN Heritage Inn, responded to this review

Your business is very important to us and we value your feedback.We are excited to hear that you enjoyed your stay. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us... More

Cave Creek, Arizona
Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

This property is older but well maintained. The rooms are good sized; the beds fairly comfortable; and the microwave and refrigerator make for a great convenience. However, it is the staff that makes this a great place to stay. Quite a number of us stayed here when we came to Vacaville to ride the Knoxville Double Century bicycle ride. Riding... More

Was this review helpful? Yes
Kimberly B, Manager at BEST WESTERN Heritage Inn, responded to this review

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. More

Mountain Home, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

I found the staff to be helpful and accommodating, the rooms very clean. After checking out to leave, finding myself in an emergency situation upon trying leave CA, we landed back at the hotel later the same day in need another overnight or two so we could arrange for safe departure. I received total assistance and they accommodated, even though... More

Review collected in partnership with Best Western

Was this review helpful? Yes
Kimberly B, Manager at BEST WESTERN Heritage Inn, responded to this review

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. More

Imperial Beach, California
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

I booked a non-smoking room, when I arrived a was given a smoking room. I told the night clerk that I had booked a non-smoking room. She said that once the rooms fill-up it is first come first serve for the non-smoking rooms. I confirmed this policy with the manager and she said that this is their policy. I could... More

Was this review helpful? Yes 1
Kimberly B, Manager at BEST WESTERN Heritage Inn, responded to this review

On behalf of our entire team, I would like to apologize for not exceeding your expectations. At Best Western we strive every day to provide a superior customer experience. I am sorry we weren't able to do that for you. We will use the feedback you gave us to implement improvements to ensure we provide a better experience in the... More

Anderson, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

This is the second time we've stayed at this motel and we were once again very pleased. It's always just as clean on the outside as it is on the inside and the beds are very comfortable. All appliances are always in working order and it's never loud. Had one small issue this trip but its not worth mentioning. I'd... More

Review collected in partnership with Best Western

Was this review helpful? Yes
Kimberly B, Manager at BEST WESTERN Heritage Inn, responded to this review

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We thank you for your business and we look forward to seeing you again soon. More

Alameda, California
1 review
1 of 5 stars Reviewed 4 weeks ago via mobile

We were going to stay here with my sons baseball team. We were in a tournament in Vacaville and went to check in between games. I had called the hotel direct to make our reservation. I even called back to check our confirmation number and to make sure I was emailed the confirmation, which I was. When we arrived they... More

Was this review helpful? Yes
Kimberly B, Manager at BEST WESTERN Heritage Inn, responded to this review

Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.... More

Irvine, CA
2 reviews
4 of 5 stars Reviewed 4 weeks ago

Not the most modern of hotels but adequate in a very positive sense. Outstanding service by Desk Clerk on two weekend mornings. Breakfst menu was very satisfactory. I would stay here again and may do so in the future for visit to family in Vacaville.

Review collected in partnership with Best Western

Was this review helpful? Yes
Kimberly B, Manager at BEST WESTERN Heritage Inn, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come... More

1 review
1 of 5 stars Reviewed September 6, 2014

First of all the girl on front desk is freaking rude. We asked her for a crib and she said she's looking for the key.. after two hours of waiting, yes TWO hours, she told us that the cribs are broken... next, we are in a double queen bed and there are few towels 2 big towels and two face... More

Was this review helpful? Yes
Kimberly B, Manager at BEST WESTERN Heritage Inn, responded to this review

Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.... More

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to BEST WESTERN Heritage Inn? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about BEST WESTERN Heritage Inn

Address: 1420 East Monte Vista Ave., Vacaville, CA 95688
Phone Number:
Location: United States > California > Vacaville
Price Range (Based on Average Rates): $
Hotel Class:2 star — BEST WESTERN Heritage Inn 2*
Number of rooms: 41
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Booking.com, Expedia, Priceline, Travelocity, Cheap Tickets, getaroom.com, Despegar.com, Hotels.com, TripOnline SA, Odigeo and Tingo so you can book your BEST WESTERN Heritage Inn reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Vacaville
Best Western Heritage Hotel
Vacaville Best Western

19 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (11)
Viewed
Room/suite (4)
Viewed
Pool/beach area (2)
Viewed
Hotel & grounds (1)
Viewed
Bathroom (1)
Viewed
Other (3)

Management photos: Courtesy of the property manager

Viewed
All management photos (9)
Viewed
Room/suite (3)
Viewed
Dining (2)
Viewed
Pool/beach area (1)
Viewed
Hotel & grounds (3)
Hotels you might also like...
Check In Check Out
Price Your Stay