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All 14 Vacaville hotels

BEST WESTERN Heritage Inn

2.0 of 5 Hotel   |   1420 East Monte Vista Ave., Vacaville, CA 95688
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68%
Ranked #8 of 14 hotels in Vacaville
A recent review
4 of 5 stars reviewed 1 week ago
Annie R South Tamworth, New Hampshire, United States
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92 people have reviewed this hotel

Traveler rating
    22
    37
    16
    6
    11
See reviews for
25
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15
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
South Tamworth, New Hampshire, United States
Senior Contributor
29 reviews 29 reviews
13 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 1 week ago

My room was clean enough, the property is allows dogs. Other reviewers have mentioned that there is not much sound insulation between floors one and two and they are correct. If stairs are not a concern take an upstairs room. I80 is right outside the back wall of the rooms, but I really didn't hear any noise.

Was this review helpful? Yes 1
Jennie Y, General Manager at BEST WESTERN Heritage Inn, responded to this review

That you for your review. I am sorry to hear about the noise between the two floors. I hope you have enjoyed your stay and look forward to any future visits with you. More

Snohomish, Washington
Contributor
11 reviews 11 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed February 23, 2014

Needed a hotel for a recent trip up to Santa Rosa that was pet friendly. Even though this hotel is on the older side, it was a nice and friendly place. The rooms were large and quite. There were signs of age inside the room, i.e. some mold in the sealant around the bathtub, but only minor. As always in... More

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Jennie Y, General Manager at BEST WESTERN Heritage Inn, responded to this review

Thank you for your nice review. I am glad to know you have enjoyed your stay and look forward to seeing you again. More

Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed February 21, 2014

This is a good location if you need a place for an overnight stop and convenience to the outlet mall. Staff is great and very friendly. A bit noisy since it is located between the freeway and a major road. Accommodations are OK but this is an older motel.

Review collected in partnership with Best Western

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Jennie Y, General Manager at BEST WESTERN Heritage Inn, responded to this review

Thank you for your nice review. I appreciate your comments on the staff and hope you would stay again if you are in the area. More

Redmond, Oregon
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed January 21, 2014

I booked this hotel completely sight unseen via one of the discount websites, and was pleasantly surprised by the level of service and upkeep of this property. This is an older motel-style property, but meticulously maintained and clean.. and right in the heart of the Vacaville shopping districts. The staff was all very friendly and pleasant. If there's a downside,... More

Was this review helpful? Yes 1
Jennie Y, Manager at BEST WESTERN Heritage Inn, responded to this review

Thank you for your wonderful review upon both my staff and my hotel. I am glad you enjoyed your stay and look forward to your future visits. More

Santa Barbara, United States
1 review
4 of 5 stars Reviewed January 7, 2014

There is a very clean, very convenient and very affordable motel just off Interstate 80 at Vacaville, CA---the Best Western Heritage Inn. I travel to that city every 3 months for my children's orthodontia appointments and find the Heritage Inn to be a great value. It is clean, comfortable and fairly-priced; that staff is friendly and very helpful.

Review collected in partnership with Best Western

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Jennie Y, Manager at BEST WESTERN Heritage Inn, responded to this review

Thank you for the wonderful review, I really appreciate it. I am glad to have you as one of our regulars and look forward to all future visits from you and your family. More

Gold River, California
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed December 29, 2013

The accommodations are good, but not exceptional. Only complaint is that the lobby was locked when I wanted to check out the next morning...so I was unable to access the continental breakfeast. Overall...the accommodations were a reasonable value for the cost.

Review collected in partnership with Best Western

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Jennie Y, Manager at BEST WESTERN Heritage Inn, responded to this review

I apologize for the inconvenience during your stay and hope you will give us another chance. Thank you for your review. More

Boulder Creek, United States
1 review
4 of 5 stars Reviewed December 16, 2013

Overall, an excellent choice. Close to fast food places, grocery stores as well as shopping outlets. In addition, easy to get to location (right off the freeway). Friendly staff and good service. If you are into hiking, close to great hiking places including Lagoon Valley Lake, Andrews Park and Centennial parkway. In addition, there is a great walking trail near... More

Review collected in partnership with Best Western

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Jennie Y, Manager at BEST WESTERN Heritage Inn, responded to this review

Thank you for the wonderful review. I am glad you enjoyed your stay. If your in the area, please feel welcome to come back again. Thank you. More

Grass Valley, CA
Reviewer
5 reviews 5 reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed November 23, 2013

Having just returned on an long international flight, we just needed a place to sleep before driving home. Due to the poor functioning of the heater in our room (did not maintain a comfortable temperature) and not having additional blankets in the room (just one thin blanket on the bed) our sleep was intermittent. We should have asked for another... More

Review collected in partnership with Best Western

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Jennie Y, Manager at BEST WESTERN Heritage Inn, responded to this review

I apologize for the inconvenience. I would hope in the future that you would give us another try and will do my utmost best to accommodate you and your family. Thank You More

A TripAdvisor Member
5 of 5 stars Reviewed November 20, 2013

If you are in the area and need a clean convenient room with the extras of internet, tv, in room refrig and microwave, breakfast, and a great nights sleep this is your place. It's kid friendly and pet friendly with a wonderful staff. It's right on the freeway so if it's one night it works or if you are staying... More

Review collected in partnership with Best Western

Was this review helpful? Yes
Jennie Y, Manager at BEST WESTERN Heritage Inn, responded to this review

Thank you for your wonderful review. I am glad to know you have enjoyed your stay and look forward to any future visits from you. More

Vancouver, Canada
Top Contributor
138 reviews 138 reviews
32 hotel reviews
44 helpful votes 44 helpful votes
1 of 5 stars Reviewed November 3, 2013

This is undoubtedly the worst Best Western we have stayed at.I can't believe the company has it in its chain and allows its name to be associated with its logo. We picked this location because of its proximity to Napa and Sonoma as we wanted to spend a day in the area.Big mistake our room was just feet from I... More

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Miguel G, General Manager at BEST WESTERN Heritage Inn, responded to this review

Thank you very much Mr. Flatt for your review, we appreciate your feedback. I apologize that you were disappointed with your stay. We are in plans of renovating the property at this time, We hope that you will give us a second chance. More

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Additional Information about BEST WESTERN Heritage Inn

Also Known As:
Best Western Vacaville
Best Western Heritage Hotel
Vacaville Best Western
Address: 1420 East Monte Vista Ave., Vacaville, CA 95688
Phone Number:
Location: United States > California > Vacaville
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool
Hotel Style:
Ranked #8 of 14 hotels in Vacaville
Price Range (Based on Average Rates): $
Hotel Class:2 star — BEST WESTERN Heritage Inn 2*
Reservation Options:
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