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All 14 Vacaville hotels

BEST WESTERN Heritage Inn

2.0 of 5 Hotel   |   1420 East Monte Vista Ave., Vacaville, CA 95688
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Ranked #9 of 14 Hotels in Vacaville
A recent review
4 of 5 stars reviewed 5 days ago
Kasandra W Anderson, United States
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124 reviews from our community

Traveler rating
    28
    47
    23
    8
    18
See reviews for
37
33
15
16
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
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Anderson, United States
1 review
4 of 5 stars Reviewed 5 days ago NEW

This is the second time we've stayed at this motel and we were once again very pleased. It's always just as clean on the outside as it is on the inside and the beds are very comfortable. All appliances are always in working order and it's never loud. Had one small issue this trip but its not worth mentioning. I'd... More

Review collected in partnership with Best Western

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Alameda, California
1 review
1 of 5 stars Reviewed 1 week ago via mobile

We were going to stay here with my sons baseball team. We were in a tournament in Vacaville and went to check in between games. I had called the hotel direct to make our reservation. I even called back to check our confirmation number and to make sure I was emailed the confirmation, which I was. When we arrived they... More

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Kimberly B, Manager at BEST WESTERN Heritage Inn, responded to this review

Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.... More

Irvine, CA
2 reviews
4 of 5 stars Reviewed 1 week ago

Not the most modern of hotels but adequate in a very positive sense. Outstanding service by Desk Clerk on two weekend mornings. Breakfst menu was very satisfactory. I would stay here again and may do so in the future for visit to family in Vacaville.

Review collected in partnership with Best Western

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Kimberly B, Manager at BEST WESTERN Heritage Inn, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come... More

1 review
1 of 5 stars Reviewed 3 weeks ago

First of all the girl on front desk is freaking rude. We asked her for a crib and she said she's looking for the key.. after two hours of waiting, yes TWO hours, she told us that the cribs are broken... next, we are in a double queen bed and there are few towels 2 big towels and two face... More

Was this review helpful? Yes
Kimberly B, Manager at BEST WESTERN Heritage Inn, responded to this review

Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.... More

1 review
4 of 5 stars Reviewed August 26, 2014

Great hotel for our family of teenagers! Staff is helpful and rooms are spacious for even teenagers. The only downfall was running out of food items at breakfast, but there was still plenty to eat. The outdoor pool was inviting, but we ran out of time to use it. There were microwaves and refrigerators in our rooms which we put... More

Review collected in partnership with Best Western

Was this review helpful? Yes
Kimberly B, Manager at BEST WESTERN Heritage Inn, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come... More

UK
Top Contributor
117 reviews 117 reviews
76 hotel reviews
87 helpful votes 87 helpful votes
4 of 5 stars Reviewed August 25, 2014

We stayed one night here on our way to San Francisco and were given a very warm welcome by the receptionist. Despite the fact that it is close to the motorway, we were assigned a quiet room and slept really well. The room had everything we needed and there was free WiFi and breakfast. Karen, the housekeeper, was incredibly friendly... More

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Reno, Nevada
Top Contributor
82 reviews 82 reviews
17 hotel reviews
45 helpful votes 45 helpful votes
3 of 5 stars Reviewed August 23, 2014

The most impressive detail about this place is the standout service we received from the gal at the front desk upon check in. L'ei (sp?) was fantastic! I didn't quite catch her name because she was so darn fast and efficient. We quite literally walked into the lobby got our room keys and left. She'd already assigned the room and... More

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HAMBURG new york, United States
1 review
4 of 5 stars Reviewed August 14, 2014

Clean room and very spacious. Our room was a really good size with a separate dressing room with a sink leading to a large, clean bathroom with a good assortment of personal hygiene products. Breakfast room was pleasant and enjoyed the waffle-making process. Noted the pleasant staff who greeted each guest and seemed to enjoy working there.

Review collected in partnership with Best Western

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Chico, California
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed August 13, 2014

I've been staying at this hotel 2-3 nights a week for 3 years and in the last 3 weeks it has fallen apart.. Rooms are never ready by check in time... Staff (mostly new) although friendly have know idea what they are doing.. A newer (second week) frustrated employee even started "I'm sorry I've wasn't trained good, but I'm trying"... More

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Landstuhl
2 reviews
5 of 5 stars Reviewed August 13, 2014

Rooms were spacious and the staff was friendly. The hotel is by a busy street and my room was right by the entrance. Surprisingly enough, I did not hear a any noise. Breakfast was good for what they offered.

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Additional Information about BEST WESTERN Heritage Inn

Address: 1420 East Monte Vista Ave., Vacaville, CA 95688
Phone Number:
Location: United States > California > Vacaville
Price Range (Based on Average Rates): $
Hotel Class:2 star — BEST WESTERN Heritage Inn 2*
Number of rooms: 41
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Also Known As:
Best Western Vacaville
Best Western Heritage Hotel
Vacaville Best Western

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