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Super 8 Vacaville

2.0 of 5
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101 Allison Court, I-80 Exit Monte Vista, Vacaville, CA 95688
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1 room 1 adult
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Super 8 Vacaville
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123 Reviews from our TripAdvisor Community

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Vista, California
1 review
3 of 5 stars Reviewed 4 weeks ago

Ok place to sleep beds kinda comfortable. Whole staff needs to work on their customer service because it was horrible.

Review collected in partnership with Super 8

Helpful?
Thank Alisha R
Stockton
Level Contributor
4 reviews
4 hotel reviews
1 of 5 stars Reviewed December 15, 2015

We felt like we were in a run down apartment complex. People were loud all hours of the night, walls were thin & you could hear everything. Room was dirty and walls had some brown stuff splattered all over. Won't stay here again!

Review collected in partnership with Super 8

Helpful?
Thank Tammy B
Manager_Super101, Guest Relations Manager at Super 8 Vacaville, responded to this review

Dear Guest, I apologize for the inconvenience you experienced at our property. Our night shift employees did not receive any disturbances the night of your stay. We do continuously check the interior and exterior of our property through out the night and if we are to hear of any loud disturbances, we do contact our guest immediately. Your comments are... More 

Travelers are raving about these Vacaville hotels

2 reviews
1 of 5 stars Reviewed December 10, 2015

Bad stay Jazmine from the front desk was completely incompetent, I was sent on a wild goose chase to find my medication I left in the room told my gf couldn't pick it up for me but that it was found, was asked to send over dL and debit card my gf goes up there to retrieve my medz and... More 

Review collected in partnership with Super 8

Helpful?
Thank Zahar W
Manager_Super101, Guest Relations Manager at Super 8 Vacaville, responded to this review

Dear Guest, I apologize you were misinformed about your lost product. As stated by our front desk clerk, your medication was not located in your room and all your documents were destroyed immediately. The medication found on the same date of departure as yours, belonged to another guest which could not be turned over to you. When a guest suspects... More 

Vacaville
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed November 15, 2015 via mobile

Excellent service. Shima was very friendly and very helpful to me. Very welcoming. Check in was very fast and easy great place and a very nice environment. Having laundry on the premises is a plus. We had a lot of dirty laundry which really helped us. Breakfast really nice also. All in all a nice and friendly environment.

Helpful?
1 Thank Chris L
Manager_Super101, Guest Relations Manager at Super 8 Vacaville, responded to this review

Dear Chris, I am glad you enjoyed the amenities we have at our hotel. Your review will be shared with Sima for her excellent customer service she provided you. Thank you for taking the time to review our hotel. More 

Calimesa, United States
Level Contributor
4 reviews
4 hotel reviews
5 of 5 stars Reviewed November 10, 2015

I had to travel to Northern California for work and I stopped at a Super 8. The place was very clean and I had good value for my money but what really made this stay great was the staff. Everyone was super friendly but there was one person that went above and beyond, a young lady named Jasmine. When you... More 

Helpful?
Thank Elizabeth M
Manager_Super101, Guest Relations Manager at Super 8 Vacaville, responded to this review

Dear Elizabeth, I sincerely appreciate you taking the time to post your review concerning your stay at our hotel. Your review concerning our staff will be acknowledged with them. We hope you visit us soon during your next time you travel through Vacaville. More 

Vacaville, California
1 review
1 of 5 stars Reviewed November 8, 2015

I would like to say that the whole experience was a shock. I use to stay here quite a bit @ 15 years ago. What the hell happened. I would be embarrassed to recommend this hotel to anyone I know. It stinks, its dirty, the girl at the front desk was rude. Had bugs in the bed. Ended up leaving... More 

Review collected in partnership with Super 8

Helpful?
Thank jennifergX6830XX
Manager_Super101, Guest Relations Manager at Super 8 Vacaville, responded to this review

Dear Jennifer, I am sorry you found our renovated hotel was not up to par from your visit 15 years ago. After reading your review, I did investigate for customer issues from the night of your stay and did not find guest's complaint except for a guest asked to leave due to noisy disturbances in the middle of the night. More 

susanville
1 review
1 of 5 stars Reviewed October 18, 2015

Was dirty and the AC smelled like urine and had move to a new room which had no channel changer and a small amount of blood on sheets. Would not recommend

Review collected in partnership with Super 8

Helpful?
Thank C4990QRrichardv
Manager_Super101, Guest Relations Manager at Super 8 Vacaville, responded to this review

Dear Guest, Your review is shared with our housekeeping and maintenance staff to improve the service we are providing our guest. Thank you for your feedback. More 

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