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Holiday Inn Express Vacaville

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151 Lawrence Drive, Vacaville, CA 95687
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Holiday Inn Express Vacaville
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129 Reviews from our TripAdvisor Community

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Washington, DC
Level Contributor
131 reviews
116 hotel reviews
common_n_hotel_reviews_1bd8 130 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Standard for the brand; decent size rooms which include a refrigerator, microwave and safe. Rate includes a good breakfast room breakfast – a few hot items including make your own pancakes, plus pastries, bagels, yogurt, fruit, etc. Has small pool and a small, but functional fitness center. Staff are pleasant and helpful. Stayed over Christmas and property was nicely decorated.... More 

Helpful?
Thank Davidwatts
Cheryl W, Manager at Holiday Inn Express Vacaville, responded to this review

Thank you for this detailed review. Our pleasant and helpful staff work hard to bring you the trustworthy, convenient and clean room you should expect when traveling. We are so glad that you chose the Holiday Inn Express Vacaville, and we look forward to serving your hotel needs again soon! More 

Tampa, Florida
1 review
5 of 5 stars Reviewed 1 week ago NEW via mobile

Had a great experience here despite a troublesome trip. There was a conference nearby and no rental cars were available. This wouldn't have been a problem but I had a flight leaving from San Francisco and no way to get there that was not going to cost me a lot of money! I happened to have been telling this story... More 

Helpful?
Thank Jeff L
Cheryl W, Manager at Holiday Inn Express Vacaville, responded to this review

Thank you for this GREAT review! Reviews enhance or detour any stay, and we are so grateful for your kind and appreciative words! Our front desk, housekeeping, maintenance, and breakfast bar staff are first class and they, including myself, are always willing to go out of their way to make your stay a memorable experience. And to hear that you... More 

Rancho Cordova, California
Level Contributor
140 reviews
83 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
2 of 5 stars Reviewed 2 weeks ago

To start off I so want to say that the two young gals working the front desk were very friendly and helped the best they could. Now... check in was fast and easy. Got up to our room (a two room suite) very nice. Went to turn the TV on in the living room... could not use the remote, only... More 

Helpful?
Thank leahtots
Cheryl W, Manager at Holiday Inn Express Vacaville, responded to this review

Thank you for mentioning our friendly staff. They are truly amazing, and the best part of my job is being able to work each day with them. I am so very sorry about the issues with the TV. You certainly deserved a better outcome, especially as a platinum member. Our jacuzzi suites are our most expensive rooms, so I honestly... More 

Houston, Texas
1 review
5 of 5 stars Reviewed January 1, 2016 via mobile

Holiday Inn's are known for comfort, but this location offered the most comfortable bed. I wanted to take it home with me. Great staff and great stay. Great night sleep. In fact, the best night sleep ever.

Helpful?
Thank craigg462
Cheryl W, Manager at Holiday Inn Express Vacaville, responded to this review

Thank you for this review. You could not say it better...our rooms offer the best night of sleep, and we are thrilled that you were able to experience it for yourself. Thank you for choosing the Holiday Inn Express Vacaville. By the way, I agree with you wholeheartedly...our staff really is GREAT! More 

Seattle
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed December 30, 2015 via mobile

This is my third stay at this hotel and by far the most disappointing. Past visits were great, so never hesitated booking here. This time however, we stayed in the room w/a king bed & pullout couch. When we arrived at the room, there was no bedding for the pullout, so we called down/walked down to the front desk to... More 

Helpful?
1 Thank January A
Cheryl W, Manager at Holiday Inn Express Vacaville, responded to this review

As you know from our recent email conversation, I am so very sorry that your stay did not meet expectations. It is you, our guest, on whom we rely upon for feedback on what we are doing right and what we can improve upon. I sincerely apologize for each incident you describe, and we have put plans into action so... More 

Grants Pass, Oregon
Level Contributor
9 reviews
4 hotel reviews
3 of 5 stars Reviewed November 7, 2015 via mobile

This place actually wasn't too bad. I think the only reason it is only getting three stars is the fact the I just recently stayed at the Hilton and a Waldorf hotel, so it is skewing my view. Positives: room was clean and no street noise in our room. Cons: we could hear our neighbors showering and the beds are... More 

Helpful?
Thank JD1976scorpio
Cheryl W, Manager at Holiday Inn Express Vacaville, responded to this review

Thank you for taking the time to comment on your stay with us. We love that we can offer a comfortable room for our guests at a price that fits their wallets. I am so very sorry for any noise that may have hampered your overall experience. It is our desire for each of our guests to encounter excellence, from... More 

Granbury, Texas
Level Contributor
40 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed November 7, 2015

What can I say, HIE are pretty standard across the board, kind of like Starbucks, you know what you are going to get. I know each one can add their individual styles and this one does it well. The breakfast is well done and the flavor of the food is great. We would definitely stay there again. Give 'em a... More 

Helpful?
Thank barry t
Cheryl W, Manager at Holiday Inn Express Vacaville, responded to this review

Thank you for this winning review. When guests are searching for a hotel, there are no other words that can be stated more perfectly than "give em a shot, you will not be disappointed"! Our entire staff here at the Vacaville location try indubitably to bestow upon each and every guest a positive and memorable experience. We were fortunate to... More 

Redding, California
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed October 24, 2015

I stayed at this hotel last week and their jacuzzi was under repair. I was told it would be up and running in a few days, however, that did not help me because I wanted to use the jacuzzi on the day I was there. So the Manager upgraded my room to a jacuzzi suite and I had my own... More 

Helpful?
Thank cali445
Cheryl W, Manager at Holiday Inn Express Vacaville, responded to this review

Thank you for your personalized review. I was pleased to upgrade your room and will try to do so whenever an upgraded room is available. Fortunately, it was available during your stay. You will be gladdened to hear that the jacuzzi in the pool area has reopened. We hope you have the opportunity to be our guest in the near... More 

Reno, Nevada
2 reviews
1 of 5 stars Reviewed October 21, 2015 via mobile

The hotel seemed nice when we checked in. We booked the hotel based on the reviews. The room was spacious and nice until we pulled out the sofa bed. There were no sheets in the room for the bed and there was not a mattress pad. I noticed a yellow stain on the mattress and a small brown stain across... More 

Helpful?
Thank kmccaskill
Cheryl W, Manager at Holiday Inn Express Vacaville, responded to this review

As the newly hired manager, I would like to sincerely apologize for your stay at our hotel last month. Prior to this review, I had already ordered new couches which will be delivered in the coming months. This particular couch was removed from our facility. I assure it is not blood, however, that is no excuse for the stain. I... More 

uk
Level Contributor
11 reviews
7 hotel reviews
5 of 5 stars Reviewed October 17, 2015

this is a lovely Inn, rooms are nicely furnished with great bed. Very convenient to shopping mall and freeway The staff went out of their way to be helpful. We started our holiday here and finished it here and it was a really good choice.

Helpful?
Thank Sue T
Cheryl W, Manager at Holiday Inn Express Vacaville, responded to this review

Thank you for taking the time to write this review. Most of our guests comment on the comfort of our beds and it seems you indulged in a restful sleep due to that comfort, which I love knowing happened for you. I, too, appreciate how we are so conveniently located near shopping and restaurants. We are so glad you stayed... More 

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