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Extended Stay America - Sacramento - Vacaville

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799 Orange Drive, Vacaville, CA 95687
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Extended Stay America - Sacramento - Vacaville
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52 Reviews from our TripAdvisor Community

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Lowell, Arkansas
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 stars Reviewed 1 week ago

Made a reservation a week in advance for two rooms to check in on Feb 3rd. When techs arrived to check in Nicole informed them there was in fact NO reservation for them. We use CLC to make these reservations, and there indeed was a reservation made through the hotel. Apparently the Hotel MGR declined this reservation due to Super... More 

Helpful?
Thank Wachter R
Perris, California
1 review
2 of 5 stars Reviewed January 3, 2016

On-line promo rate was not honored upon check-in, items broken in room and no maintenance staff on site to repair, lots of dogs at the hotel, so lots of barking, noisy at night due to other people staying at hotel who enjoy fighting and slamming doors.

Helpful?
Thank djf_2016

Travelers are raving about these Vacaville hotels

Madison, Wisconsin
Level Contributor
27 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed September 23, 2015

At first I thought I saw just a small little stink bug. Come 1am and I woke up with roaches on my face. Freaking nasty. My room was incredibly dirty - stuff on the floor, dirty kitchen area, stained carpets. The only clean part was the bathroom (minus roaches) and the bed.

Helpful?
1 Thank kirbir
Level Contributor
83 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed June 24, 2015 via mobile

A comfy and spacious room, with a big bed and decent kitchenette. Free Wi-Fi. Near food outlets like Taco Bell, so finding food isn't a problem. Very near the factory outlets in Vacaville. Very accessible.

Helpful?
1 Thank Selina N
2 reviews
5 of 5 stars Reviewed June 22, 2015

The short and sweet, Vacaville ESA is clean, affordable and decent customer service. The area around has built up in the last 9 months since I was here last. You cannot go wrong staying here. It was a pleasure.

Helpful?
Thank Danita B
REDDING, United States
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed June 6, 2015 via mobile

I made reservations for two nights over a month ago for a king size bed. ...I got a confirmation the day before..then when we got there the girl checking us in said they had screwed up rooms and would have to put my husband and I in a room with double beds UNACCEPTABLE. ..she said there was nothing they could... More 

Helpful?
3 Thank Candace S
Carson City, Nevada
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed May 25, 2015

On a last minute whim we decided to go to Six Flags. We ended up staying about 20 mins up the road at this place. It was worth it. Clean, kitchen was great and it is right off the freeway. Great location,

Helpful?
1 Thank Ramblin_Rose29
Vacaville, California
Level Contributor
98 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
1 of 5 stars Reviewed May 7, 2015 via mobile

Planning to stay a month , I was bringing several bags. There was no cart to carry my clean clothes to the room. I was offered a cart used for soiled laundry. I declined. Planning to give a $10 tip was no good. There was no one to help me. Arriving in my room I turned on the kitchen sink... More 

Helpful?
4 Thank XYNYJAYDUB
Level Contributor
7 reviews
5 of 5 stars Reviewed April 15, 2015

The employees are exceptional, efficient and kind. They must put up with some surly, rude and sometimes dangerous guests not to mention crazy who attempt to insult and antagonize them and they stay calm and reasonable. Just to name a couple of employees who are really wonderful; that would be Melissa who is one of the best people I have... More 

Helpful?
Thank Christy L
Summerville, South Carolina
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
1 of 5 stars Reviewed March 16, 2015

My first clue that something wasn't right was when I got on the elevator upon check-in and could smell cigarette smoke. I then had to walk the full corridor to my room and cigarettes wasn't the only thing burning. As a traveling nurse, the agencies spend a lot of money housing nurses on assignment. They never thought to ask because... More 

Helpful?
4 Thank bkheartnurse
Manager_11525, General Manager at Extended Stay America - Sacramento - Vacaville, responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. The situation you described is unacceptable and I apologize for your experience. I want to apologize that you were not informed that we do still allow people to smoke in selected rooms at our hotel. After looking into your reservation I noticed you requested... More 

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