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Extended Stay America - Sacramento - Vacaville

2.0 of 5
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799 Orange Drive, Vacaville, CA 95687
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Extended Stay America - Sacramento - Vacaville
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Ranked #11 of 15 Hotels in Vacaville
A recent review
4 of 5 stars reviewed yesterday
Ramblin_Rose29 Carson City, Nevada
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45 reviews from our community

Traveler rating
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    7
    5
    7
    8
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16
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Carson City, Nevada
Senior Reviewer
9 reviews 9 reviews
4 of 5 stars Reviewed yesterday NEW

On a last minute whim we decided to go to Six Flags. We ended up staying about 20 mins up the road at this place. It was worth it. Clean, kitchen was great and it is right off the freeway. Great location,

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Scottsdale Arizona
Top Contributor
91 reviews 91 reviews
33 hotel reviews
61 helpful votes 61 helpful votes
1 of 5 stars Reviewed 2 weeks ago via mobile

Planning to stay a month , I was bringing several bags. There was no cart to carry my clean clothes to the room. I was offered a cart used for soiled laundry. I declined. Planning to give a $10 tip was no good. There was no one to help me. Arriving in my room I turned on the kitchen sink... More 

Was this review helpful? Yes 1

Travelers are raving about these Vacaville hotels

Senior Reviewer
7 reviews 7 reviews
5 of 5 stars Reviewed April 15, 2015

The employees are exceptional, efficient and kind. They must put up with some surly, rude and sometimes dangerous guests not to mention crazy who attempt to insult and antagonize them and they stay calm and reasonable. Just to name a couple of employees who are really wonderful; that would be Melissa who is one of the best people I have... More 

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Summerville, South Carolina
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed March 16, 2015

My first clue that something wasn't right was when I got on the elevator upon check-in and could smell cigarette smoke. I then had to walk the full corridor to my room and cigarettes wasn't the only thing burning. As a traveling nurse, the agencies spend a lot of money housing nurses on assignment. They never thought to ask because... More 

Was this review helpful? Yes 2
Manager_11525, General Manager at Extended Stay America - Sacramento - Vacaville, responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. The situation you described is unacceptable and I apologize for your experience. I want to apologize that you were not informed that we do still allow people to smoke in selected rooms at our hotel. After looking into your reservation I noticed you requested... More 

Redding, California
Reviewer
5 reviews 5 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed February 9, 2015 via mobile

This place was awful. Questionable safety. A cage was over the front desk at 11pm. The operator hung up on me for asking for an extra pillow. There was only 3. The back door was unlocked for just anyone to come in as they please. The vending machines took our money and jammed the items we purchased so we did... More 

Was this review helpful? Yes 2
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 28, 2014 via mobile

Over all the hotel is clean, friendly staff. The only thing I think the hotel should have signs where guests can take their pets to use the restroom outside. I smelled animal feces in the flower beds and seen on the sidewalks. Their should be a section outside were guest can smoke and not infront of the entry way of... More 

Was this review helpful? Yes 1
Berkeley, California
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed November 3, 2014

My experience was positive--I stayed there while my apartment was being renovated. My room was clean; efficient staff w/easy check in/out and you can cook in your room. I would recommend this hotel for families on the road, business travelers and people on the road; there are numerous shops (Vacaville outlet stores) and as well as a multitude of restaurants... More 

Was this review helpful? Yes 1
Sparks
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed September 23, 2014

Had to stay at this hotel more than once . The first time i stayed here had my batter stolen from my trailer wires were cut . the second time i was given a room that was being remolded an not ready had to go down to get an other room .This time i stayed there was told that some... More 

Was this review helpful? Yes 4
Reno, Nevada
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed September 22, 2014

dayshift front desk clerk did not know that housekeeping was offered for a nominal fee if requested. I asked for housekeeping and was told that it was not available to me because I was not staying at the hotel for a minimum of a week. However in the brochure that I was given at Check-In it clearly stated that for... More 

Was this review helpful? Yes 2
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed August 3, 2014

The most negative aspects of my overall experience (August 2014) (1) were being disappointed in the very concept and principles that motivates me to choose Extended Stay America over its competitors; in that, among other factors, having kitchen utensils and accessories available, in the room at check in. However, not only was that not the case, but making them available... More 

Was this review helpful? Yes 1
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