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Residence Inn Vacaville

3.0 of 5 360 Orange Drive, Vacaville, CA 95687
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Residence Inn Vacaville
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Residence Inn Vacaville
Residence Inn Vacaville
Residence Inn Vacaville
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66 reviews from our community

Traveler rating
    18
    22
    10
    6
    10
See reviews for
26
11
1
12
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
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  • Any
English first
  • All months
    (66)
  • Mar-May only
    (9)
  • Jun-Aug only
    (24)
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    (20)
  • Dec-Feb only
    (13)
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1 review
1 of 5 stars Reviewed 4 weeks ago

Have stayed multiple times this year, co-workers avoid the place and I now see why. Cosmetically and superficially it looks like any out of the way Residence Inn, but under the covers you get the lowest quality and cheapest of any service or amenity they offer. All the following are based on repeated stays over the past 10 months. First,... More 

Was this review helpful? Yes
Amy P, General Manager at Residence Inn Vacaville, responded to this review

Please accept my sincere apologies regarding your stay. I would like to discuss this with you in more detail. Please contact me at your earliest convenience. Best Regards, Amy Preston More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 1, 2014

As an indepandant consultant for the largest hospital in the north Bay Area, I must say I was skeptical in the services this hotel could provide. I suggested this hotel to my other partners sight unseen. I called the hotel and the staff was nice in explaining the area and how close they were to Napa and our destination- Vallejo.... More 

Was this review helpful? Yes 1
Amy P, General Manager at Residence Inn Vacaville, responded to this review

Thank you for writing a review. Yes, we are designed for the long term traveler and it is nice to see that your team is comfortable. Thank you for recommending our hotel. Best, Amy Preston More 

Fillmore, California
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed October 26, 2014

Hotel nice and clean. We stayed in two bedroom suite and found to be clean. Had to call for extra blankets but they arrived quickly. Rooms need to be remodel/updated just a bit but overall nice and I would stay again

Was this review helpful? Yes
Amy P, General Manager at Residence Inn Vacaville, responded to this review

Thank you for taking the time to write a review. I am glad to see that you found everything to be clean. I look forward to your next stay with us. Best, Amy Preston More 

1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed October 15, 2014 via mobile

A negative experience at this specific location for our hockey weekend. They over booked their rooms, wanted guests to volunteer to switch hotels, to their other hotel at the Fairfield next door. Worst part was they had used my name to tell one of five other guest that I had volunteered to move them to another hotel. I found this... More 

Was this review helpful? Yes 2
Amy P, General Manager at Residence Inn Vacaville, responded to this review

Thank you for taking the time to place a review. If you would like to speak to me further about your stay, please feel free to contact the hotel. Amy Preston General Manager More 

sac
Top Contributor
62 reviews 62 reviews
14 hotel reviews
22 helpful votes 22 helpful votes
2 of 5 stars Reviewed October 14, 2014

Probably the worst residence inn I've stayed at and I've stayed at probably 10-15 of them across the US. The swimming area was destroyed with dirty towels. The front desk staff was nice but the property was disappointing.

Was this review helpful? Yes
Amy P, General Manager at Residence Inn Vacaville, responded to this review

Thank you for taking the time to review the hotel. If you would like to speak to me further about your stay, please feel free to contact me. Best, Amy Preston General Manager More 

st louis, mo
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 7, 2014

Wonderful hotel-staff friendly and attentive, room as described and clean. You could have a comfortable long term stay here, laundry, kitchen facilities, recreation (pool, fitness room, basketball and tennis). Especially liked courtyard with gas grill. Great location, one block to huge outlet mall and many restaurants.

Was this review helpful? Yes 3
Amy P, General Manager at Residence Inn Vacaville, responded to this review

Thank you for taking the time to review our hotel. I am pleased to read that the hotel fit your needs and that you especially liked the outdoor grill. You are correct in observing that we are perfect for those long stays with our full kitchens and our recreation facilities. I look forward to your next stay with us. Best... More 

Palo Alto, CA
Top Contributor
56 reviews 56 reviews
51 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed September 30, 2014

This is a fine hotel which has what you would expect from a Residence Inn--breakfast included, kitchenette in rooms. It's a bit puzzling to find, and could use more signage at the driveways off the main road. While everything was fine, nothing was remarkable. Beds were a bit on the worn side, especially the sofabed. We happened to stay when... More 

Was this review helpful? Yes 2
Amy P, General Manager at Residence Inn Vacaville, responded to this review

Thank you very much for the review. Our guests do enjoy being so close to the Outlet shopping and all of the food choices that Nut Tree has to offer. We hope to be your choice again on your next trip to Vacaville. Best to you, Amy Preston More 

San Diego, California
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 24, 2014

I stood at the Residence Inn with my husband for a week. We had the best stay. Manager Erica was polite and sweet she fixed our original issue immediately & personally. On Sunday morning I noticed her working again after working the night before. She is an amazing manager because not once did I hear her complain when we joked... More 

Was this review helpful? Yes 3
Amy P, General Manager at Residence Inn Vacaville, responded to this review

Thank you so much for the great review of the hotel and Erika! I have shared this review with her. We appreciate that you took the time to write a review and we hope that should your travels bring you to Vacaville again, you will choose to stay with us. Best Regards, Amy Preston General Manager More 

Burlingame, California
Senior Contributor
22 reviews 22 reviews
17 hotel reviews
30 helpful votes 30 helpful votes
1 of 5 stars Reviewed September 23, 2014

We came to Vacaville for our son's baseball tournament. We made reservations here and got one of the last rooms. On the day we were to check in at 4 p.m., the hotel called my husband stating that they had maintenance problems and were sold out so they could not provide us with a room. The person said that they... More 

Was this review helpful? Yes 3
Amy P, General Manager at Residence Inn Vacaville, responded to this review

Please accept our sincere apologies concerning the mistake we made in regards to a room for you and your family. Your business is extremely valuable to us and we are truly sorry for the mistake. I would like to ensure that your next stay in Vacaville will be error free-please contact me and I will gladly take care of your... More 

Puyallup, Washington
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed September 12, 2014

I average 200+ nights a year at hotels across the country. I've seen some good hotels, some horrible hotels, some hotels with good staff, some that make you wonder how they still have jobs. The Residence Inn in Vacaville has some of the most competent, pleasant, customer oriented people I've had the pleasure of working with. After a long day... More 

Was this review helpful? Yes 2
Amy P, General Manager at Residence Inn Vacaville, responded to this review

Dear Scott, Thank you very much for taking the time to write a review about our hotel. We truly appreciate your business and look forward to your next visit with us. Best Regards, Amy Preston General Manager More 

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Additional Information about Residence Inn Vacaville

Address: 360 Orange Drive, Vacaville, CA 95687
Location: United States > California > Vacaville
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Vacaville 3*
Number of rooms: 78
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Also Known As:
Vacaville Residence Inn

16 photos of this hotel

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