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All 14 Vacaville hotels

Residence Inn Vacaville

3.0 of 5 Hotel   |   360 Orange Drive, Vacaville, CA 95687
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64%
Ranked #11 of 14 hotels in Vacaville
A recent review
5 of 5 stars reviewed 3 weeks ago
TravellingSFMama San Francisco
  • Overview
  • Reviews (54)
  • Photos (16)
  • Amenities
  • Room tips (10)
  • Location
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54 people have reviewed this hotel

Traveler rating
    14
    20
    8
    5
    7
See reviews for
20
10
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10
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • English first
  • German first
  • Any
English first
San Francisco
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Best place we've stayed in. The establishment had everything we needed. Very clean and spacious rooms. Has in room kitchenette and grill outside in patio. Indoor pool was a bit chilly but still nice with hot tub. Best was the staff. Thank you to Sofia for assisting us with all our needs. Residence Inns may now be the establishment we... More

Was this review helpful? Yes 2
Amy P, General Manager at Residence Inn Vacaville, responded to this review

Thank you so much for the great review! We always appreciate when a guest takes the time to write a review. I will make sure to pass on your gratitude to Sophia. Have a great summer and we hope to see you again. Best to you, Amy Preston General Manager More

Contributor
12 reviews 12 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed June 12, 2014

Was at the RIV for 12 days, which is a pet-friendly place as I saw four dogs here, one right across the way from me that I didn't even know was there except for the collar jingle-jangle of potty breaks. My longest stay at a Residence Inn and not bad at all. It doesn't compare with the over the top... More

Was this review helpful? Yes
Amy P, General Manager at Residence Inn Vacaville, responded to this review

Thank you so much for taking the time to write a review of our hotel. We will use this feedback at our daily huddle and will be addressing all of these issues promptly. On a side note, our pool pump has been replaced and the pool is back in order. We hope that our commitment to continuous improvement will give... More

Rancho Cucamonga, California
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed June 9, 2014

The staff here was really great, very friendly and attentive to all needs. The manager there has developed a great team. The location is great for that part of Northerm California, lots of restaurants and shopping close by. If you have kids I highly recommend touring the Jelly Belly factory. The hotel however is in much need of a refacing.... More

Was this review helpful? Yes
Amy P, General Manager at Residence Inn Vacaville, responded to this review

Thanks so much for taking the time to write a review! After you and I spoke, my maintenance team member and I repaired all of the issues to the room. I apologize that the issues were not caught before check in. Again, thanks for the great comments on the staff and for being upfront about some of the condition issues.... More

South Florida, Florida
Senior Contributor
42 reviews 42 reviews
11 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed January 22, 2014

Great base of operations for a day at the outlets . . . if you don't mind grumpy staff and average (at best) breakfast . The rooms are clean and fairly standard for a Marriott property. However, the staff leaves a lot to be desired. No smiles, and everyone seemed surly and unhappy. Not exactly a great way to have... More

Was this review helpful? Yes
Amy P, General Manager at Residence Inn Vacaville, responded to this review

Thank you for taking the time to complete a review on our hotel. I am disappointed to read that the staff you encountered was not friendly. I would like to discuss this with you in more detail. Please feel free to give me a call at 707-469-0300. Thank you very much, Amy Preston More

Campbell, CA
Top Contributor
50 reviews 50 reviews
39 hotel reviews
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed December 31, 2013

I have stayed at the Residence Inn before and been happy with the hotel, and I will probably return. But I had reserved two one-bedroom units and was told when we checked in that due to overbooking we could only have one (with an "upgrade" to a studio for the other). I've heard this at other hotels so it's not... More

Was this review helpful? Yes
Amy P, General Manager at Residence Inn Vacaville, responded to this review

Thank you so much for taking the time to write a review. I apologize that we did not have a blanket available nor did we have the correct room type available. Please feel free to contact me personally and I will ensure your next stay will be fantastic! Again, thank you for taking the time to comment on our hotel.... More

Oceanside, California
Senior Reviewer
7 reviews 7 reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed December 30, 2013

My sister already wrote a review regarding this hotel, and i feel i need to confirm her issues. We travel with marriott quite often and really enjoy the company in itself. I know not all hotels are going to be 5 stars or even 4 stars for that matter, but wow! The first thing we noticed was the angry boss... More

Was this review helpful? Yes 2
Amy P, General Manager at Residence Inn Vacaville, responded to this review

Hello, I am sorry to read about the disappointment with your stay. In order for me to assist, I would like to understand what the issues are. Please feel free to contact me at 707-469-0300. Amy Preston More

Vacaville, California
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed December 26, 2013

The Hotel is clean, the room are nice, the internet is not good but the safety is really bad. My car was vandalized during the night. Its really frustrating! I am clear that the hotel is not responsable almost all the employees mentions that to me...

Was this review helpful? Yes 2
Amy P, General Manager at Residence Inn Vacaville, responded to this review

I am sorry to read about your vehicle. Please feel free to give me a call so that we may discuss any next steps to take in case we have not followed up completely. You may reach me at 707-469-0300. Best to you, Amy Preston More

Seaside, Oregon
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed December 23, 2013

I stayed with a friend and her family in what i thought would be a great vacation in which it turned out to be the opposite. This little town is very cute love all the shopping stores, and the small-ness feel. BUT, the actually hotel in itself is absoulutley GROSS. The GM, Amy is awful, she must really really really... More

Was this review helpful? Yes 4
Amy P, General Manager at Residence Inn Vacaville, responded to this review

Hello, I am sorry to hear about the disappointment with your stay. If you would like to discuss this with me, please feel free to call me at 707-469-0300. I would like to understand what the issue was so please do give me a call. Best to you, Amy Preston More

Sulphur Springs, Texas
Contributor
13 reviews 13 reviews
12 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed December 6, 2013

We've stayed there twice. One time we had a separate bedroom and the other times just a studio. Loved the separate bedroom but even the studio was very spacious. Great stocked kitchen in both. Regular size refrigerator, microwave, two burner stove (no oven) and sink. Small table with two chairs for eating and full size sofa bed. Free full breakfast... More

Was this review helpful? Yes
Amy P, General Manager at Residence Inn Vacaville, responded to this review

Thank you very much for the great review! I am pleased to see that we met all of your needs. Enjoy the holidays and again, thank you for taking the time to write such a wonderful review. Best Regards, Amy Preston General Manager More

Las Vegas, Nevada
Contributor
13 reviews 13 reviews
4 hotel reviews
4 of 5 stars Reviewed September 7, 2013

I made a brief visit to this property during my recent stay at the adjacent Fairfield Inn. I did so as handicapped rooms are of interest to me. An employee took me to this kind of room and I found it to be spacious (400 S.F.) with a sitting area, kitchen area, large bed (Queen size?), and bathroom with handicapped... More

Was this review helpful? Yes
Amy P, General Manager at Residence Inn Vacaville, responded to this review

Thank you so much for taking the time to write a review about the hotel. I am pleased to read that you will choose our hotel on your next visit to Vacaville. Take Care, Amy Preston General Manager More

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Additional Information about Residence Inn Vacaville

Address: 360 Orange Drive, Vacaville, CA 95687
Phone Number:
Location: United States > California > Vacaville
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Vacaville 3*
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Also Known As:
Vacaville Residence Inn

16 photos of this hotel

Management photos: Courtesy of the property manager

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Bathroom (1)
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Room/suite (5)
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Hotel & grounds (3)
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Pool/beach area (1)
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Dining (1)
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Other (6)

Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Class
Number of rooms
78

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