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All 15 Vacaville hotels

Residence Inn Vacaville

3.0 of 5 Hotel   |   360 Orange Drive, Vacaville, CA 95687
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61%
Ranked #11 of 15 Hotels in Vacaville
A recent review
3 of 5 stars reviewed 1 week ago
ThuyandTheKuninboys
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63 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

A negative experience at this specific location for our hockey weekend. They over booked their rooms, wanted guests to volunteer to switch hotels, to their other hotel at the Fairfield next door. Worst part was they had used my name to tell one of five other guest that I had volunteered to move them to another hotel. I found this... More

Was this review helpful? Yes 2
Amy P, General Manager at Residence Inn Vacaville, responded to this review

Thank you for taking the time to place a review. If you would like to speak to me further about your stay, please feel free to contact the hotel. Amy Preston General Manager More

sac
Top Contributor
56 reviews 56 reviews
13 hotel reviews
22 helpful votes 22 helpful votes
2 of 5 stars Reviewed 1 week ago

Probably the worst residence inn I've stayed at and I've stayed at probably 10-15 of them across the US. The swimming area was destroyed with dirty towels. The front desk staff was nice but the property was disappointing.

Was this review helpful? Yes
Amy P, General Manager at Residence Inn Vacaville, responded to this review

Thank you for taking the time to review the hotel. If you would like to speak to me further about your stay, please feel free to contact me. Best, Amy Preston General Manager More

st louis, mo
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Wonderful hotel-staff friendly and attentive, room as described and clean. You could have a comfortable long term stay here, laundry, kitchen facilities, recreation (pool, fitness room, basketball and tennis). Especially liked courtyard with gas grill. Great location, one block to huge outlet mall and many restaurants.

Was this review helpful? Yes 3
Amy P, General Manager at Residence Inn Vacaville, responded to this review

Thank you for taking the time to review our hotel. I am pleased to read that the hotel fit your needs and that you especially liked the outdoor grill. You are correct in observing that we are perfect for those long stays with our full kitchens and our recreation facilities. I look forward to your next stay with us. Best... More

Palo Alto, CA
Top Contributor
56 reviews 56 reviews
51 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This is a fine hotel which has what you would expect from a Residence Inn--breakfast included, kitchenette in rooms. It's a bit puzzling to find, and could use more signage at the driveways off the main road. While everything was fine, nothing was remarkable. Beds were a bit on the worn side, especially the sofabed. We happened to stay when... More

Was this review helpful? Yes 1
Amy P, General Manager at Residence Inn Vacaville, responded to this review

Thank you very much for the review. Our guests do enjoy being so close to the Outlet shopping and all of the food choices that Nut Tree has to offer. We hope to be your choice again on your next trip to Vacaville. Best to you, Amy Preston More

San Diego, California
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I stood at the Residence Inn with my husband for a week. We had the best stay. Manager Erica was polite and sweet she fixed our original issue immediately & personally. On Sunday morning I noticed her working again after working the night before. She is an amazing manager because not once did I hear her complain when we joked... More

Was this review helpful? Yes 3
Amy P, General Manager at Residence Inn Vacaville, responded to this review

Thank you so much for the great review of the hotel and Erika! I have shared this review with her. We appreciate that you took the time to write a review and we hope that should your travels bring you to Vacaville again, you will choose to stay with us. Best Regards, Amy Preston General Manager More

Burlingame, California
Senior Contributor
22 reviews 22 reviews
17 hotel reviews
29 helpful votes 29 helpful votes
1 of 5 stars Reviewed 4 weeks ago

We came to Vacaville for our son's baseball tournament. We made reservations here and got one of the last rooms. On the day we were to check in at 4 p.m., the hotel called my husband stating that they had maintenance problems and were sold out so they could not provide us with a room. The person said that they... More

Was this review helpful? Yes 3
Amy P, General Manager at Residence Inn Vacaville, responded to this review

Please accept our sincere apologies concerning the mistake we made in regards to a room for you and your family. Your business is extremely valuable to us and we are truly sorry for the mistake. I would like to ensure that your next stay in Vacaville will be error free-please contact me and I will gladly take care of your... More

Puyallup, Washington
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 12, 2014

I average 200+ nights a year at hotels across the country. I've seen some good hotels, some horrible hotels, some hotels with good staff, some that make you wonder how they still have jobs. The Residence Inn in Vacaville has some of the most competent, pleasant, customer oriented people I've had the pleasure of working with. After a long day... More

Was this review helpful? Yes 1
Amy P, General Manager at Residence Inn Vacaville, responded to this review

Dear Scott, Thank you very much for taking the time to write a review about our hotel. We truly appreciate your business and look forward to your next visit with us. Best Regards, Amy Preston General Manager More

Pasadena, California
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 26, 2014

My stay was amazing to say the least. Erika the Assistant General Manager is an extremely wonderful person. Great to talk to. Had wonderful suggestions for surrounding areas. Eva was also extremely helpful. These ladies definitely know how to deliver great customer service. I had an issue Erika took care of it right away. Her response time was great. Thanks... More

Was this review helpful? Yes 3
Amy P, General Manager at Residence Inn Vacaville, responded to this review

Thank you so much for the great review! Enjoy the rest of your summer and we hope to see you back again at our hotel. Best to you, Amy Preston General Manager More

Seattlte
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed July 24, 2014

Upon arrival (we were about an hour early for check-in), we were told our room wasn't quite ready, but would be within 20 minutes. We decided to go next door for a snack and returned an hour later well within check-in time. We were told our room still wasn't ready, so we watched TV in the lobby. Did i mention... More

Was this review helpful? Yes 3
Amy P, General Manager at Residence Inn Vacaville, responded to this review

Thank you very much for taking the time to write a review. I have discussed your concerns with my staff and I would like to be able to speak to you personally about this. We strive to provide a problem free stay and am sorry that we did not meet your expectations. Please contact me at 707-469-0300. Best, Amy Preston... More

San Francisco
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed June 29, 2014 via mobile

Best place we've stayed in. The establishment had everything we needed. Very clean and spacious rooms. Has in room kitchenette and grill outside in patio. Indoor pool was a bit chilly but still nice with hot tub. Best was the staff. Thank you to Sofia for assisting us with all our needs. Residence Inns may now be the establishment we... More

Was this review helpful? Yes 3
Amy P, General Manager at Residence Inn Vacaville, responded to this review

Thank you so much for the great review! We always appreciate when a guest takes the time to write a review. I will make sure to pass on your gratitude to Sophia. Have a great summer and we hope to see you again. Best to you, Amy Preston General Manager More

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Additional Information about Residence Inn Vacaville

Address: 360 Orange Drive, Vacaville, CA 95687
Location: United States > California > Vacaville
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Vacaville 3*
Number of rooms: 78
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Also Known As:
Vacaville Residence Inn

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