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All 2 Upland hotels

GuestHouse International Hotel & Suites

2.0 of 5 Hotel   |   1191 East Foothill Boulevard, Upland, CA 91786
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GuestHouse International Hotel & Suites
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Ranked #2 of 2 hotels in Upland
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30 people have reviewed this hotel

Traveler rating
    3
    5
    7
    4
    11
See reviews for
12
6
1
4
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Delano, California
1 review
2 of 5 stars Reviewed 4 days ago NEW

When we arrived they did not have our room. We got a suite but as soon as we went in they asked us "are you sure you need a suite?" So we ended up forced into getting a smaller room so they offered us a roll out. Some time went by and we noticed we had not got our roll... More

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Costa Mesa
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed March 9, 2014

the staff was nice, friendly and helpful. the room was clean, but in disrepair. the shower faucet didn't work properly, the hair dryer was broken. we wanted a non-smoking room and were put in a room that smelled like smoke- we changed rooms. the hotel is in bad shape, it is not being properly maintained. lots of caulk around the... More

Was this review helpful? Yes 1
Philadelphia, Pennsylvania
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed October 31, 2013

my wife and I booked a reservation on the computer for 2 days. The hot water heater was getting replaced or so they said and the water in our room was cut off for almost 7 hours with no warning ahead of time. No toilet, no faucet, no shower, no t even an appology. If the hot water heater was... More

Was this review helpful? Yes 1
Laughlin, Nevada
Senior Contributor
23 reviews 23 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed October 27, 2013

We were looking for a place close to the bike trail running through Upland and Cucamonga. After discussing what we were looking for with Gizelle at the front desk, we decided to stay. This hotel is only about three blocks away from the trail and had room inside the room for our bicycles. The bathroom was dated but very clean.... More

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ksenanayake, Manager at GuestHouse International Hotel & Suites, responded to this review

Thank you for the feed back. More

Boise, Idaho
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed October 26, 2013

My daughter and I visited and booked 3 nights. After the first night we checked out the next morning. What do I expect for an inexpensive hotel in comparison to others. I had my doubts when I was asked to sign a document releasing them of any liabilities for items that might come up missing in our room. Needless to... More

Was this review helpful? Yes 2
ksenanayake, General Manager at GuestHouse International Hotel & Suites, responded to this review

I am very sorry that you did not enjoy your stay at our property. We are taking steps to correct the issues that you have noted. More

London
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed October 3, 2013

Arrived late at night after booking a hotwire (on route to Vegas) and needed somewhere to stay for the night. We arrived at the hotel (was motel style) from the front it didn't look that big but actually went back quite far with many blocks. The room and bathroom were dated but it was really just used as a quick... More

Was this review helpful? Yes 1
ksenanayake, General Manager at GuestHouse International Hotel & Suites, responded to this review

We are very sorry for the inconvenience. Thank you for the feed back. More

Winston Salem, North Carolina
2 reviews
3 of 5 stars Reviewed September 3, 2013

Overall, the stay was decent. The lobby is reasonably nice and the breakfast was like a Hampton Inn breakfast. The main problem I had was that the hair dryer (attached to the wall) didn't work and when I asked about it, they didn't just have another to let me borrow. They were going to have to find one. It just... More

Was this review helpful? Yes
ksenanayake, General Manager at GuestHouse International Hotel & Suites, responded to this review

Thank you for the feed back More

Tucson, AZ
Senior Contributor
34 reviews 34 reviews
29 hotel reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed August 20, 2013

My two-night stay was fine: spacious room (multiple places to put bicycles); furniture and beds in perfect condition; quiet at night; microwave, fridge, plumbing, and A/C worked perfectly. From a plaque on the wall I gather that it was once a Best Western affiliate. There's a restaurant on the premises, but it serves only breakfast and lunch, and didn't look... More

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los angeles
2 reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed July 1, 2013

My husband and I had booked a room at this hotel due to it being close to where we needed to be for business. Upon entering the neat and spacious reception area we thought that we made a good decision in choosing this hotel for our 2 night stay....We Were Wrong. We entered the room which was dated to say... More

Was this review helpful? Yes 3
Ventura
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed June 27, 2013

We took a group to this place, and it was a disaster. Every room had problems. One room was over a party with strippers. One person had to change room three times because there was ants in one room and smoking in another. One person had to endure a barking dog all night. What we learned as that this place... More

Was this review helpful? Yes 2

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Additional Information about GuestHouse International Hotel & Suites

Also Known As:
Guesthouse International Hotel Upland
Guesthouse International Hotel And Suites
Guesthouse International Hotel
Address: 1191 East Foothill Boulevard, Upland, CA 91786
Location: United States > California > Upland
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 2 hotels in Upland
Price Range (Based on Average Rates): $
Hotel Class:2 star — GuestHouse International Hotel & Suites 2*
Official Description (provided by the hotel):
Hotel DescriptionLocated in Southern California just 4.5 miles from the Ontario International Airport, situated at the base of the San Bernardino Mountains, conveniently close to Mt. Baldy and just a few minutes from Rancho Cucamonga and San Dimas. Additionally, the hotel is just a short distance from all of the outdoor pleasures of the San Bernardino Mountains and approximately 30 miles to Disneyland, Knotts Berry Farm, and the Hollywood Wax Museum. Local activities include the Upland Lemon Festival, a variety of year-round activities at the Pomona Fairplex, racing at the California Speedway, including Nascar, and local baseball games featuring the Rancho Cucamonga Quakes. The hotel offers an outdoor pool and Jacuzzi, complimentary breakfast, fitness center, high-speed Internet, refrigerators, microwaves in suites, coffee makers, iron and ironing boards, and hair dryers. ... more   less 
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