My sister lives in Upland and we have stayed here many times. Most recently after my Mom died we stayed here for a week. In the past, this place has not been the best but it is convenient and the only one we know of in Upland. It had begun to go down and then Guesthouse took over and the... more

Check-in was pleasant and the walk-up rate was fair. Room was very clean and smelled great! Breakfast was also very good. For dinner I would recommend Vince's Spaghetti on Foothill near the Sycamore Inn in RC. Less $$$ and really good. They have been around a loooong time. The meat sauce is fantastic, IMHO. more

We have stayed a number of times at this hotel, so it has earned our repeat business. Overall, it has been good if not great. Another reviewer said, "Good Enough," and that pretty well sums it up. On the positive side, it is well located, close to the Ontario Airport without the prices of some of the hotels in Ontario,... more

We spent three nights here. The room was equipped with a coffee maker, fridge, microwave oven, sink and stovetop, but no tools or dishes beyond styrofoam cups. A continental breakfast is included, which the clerk at check-in neglected to inform us about (it's from 6 - 9am in a small room off the lobby). The bathroom was showing its age,... more

This review is regarding a visit to a Best Western Hotel in Upland, CA, in Aug, 2006. I booked the hotel room on line. The hotel desk clerk was very rude and unreasonable. more

We had stayed in this same hotel ONE NIGHT 16 years ago. At that time it was a DUMP! My husband forgot that we had stayed there when he made the reservation over the telephone, but we both remembered it as soon as we drove up. It was late in the evening and we thought that just one night wouldn't... more

When I booked this hotel online, I really wasn't sure what to expect as I realized this is not a "Best Western" rather the "Western". I requested a suite. We arrived shortly after 12 (sooner than check-in) and was told that a suite would be available at 3:00 or we were offered two queen beds right away for our 3... more

This hotel is in the process of a major renovation, so not all rooms are available. Those that are available are supposed to have all new furnishings. The "cardio fitness center" is a room with ONE (cheap) stair stepper machine. We had a suite with kitchenette, but there were no utensils, plates, pans, etc. I assume we could have gotten... more

My wife, two elementary school children and I booked a room here after we were evacuated from our house in the middle of the night owing to a wildfire. We arrived at the hotel soon after 5 in the morning after being up all night. Even though the desk clerk had been contacted about it less then 15 minutes before,... more