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All 2 Upland hotels

GuestHouse International Hotel & Suites

2.0 of 5 Hotel   |   1191 East Foothill Boulevard, Upland, CA 91786
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28%
Ranked #2 of 2 hotels in Upland
  • Overview
  • Reviews (32)
  • Photos (13)
  • Amenities
  • Q&A
  • Room tips (6)
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32 people have reviewed this hotel

Traveler rating
    3
    5
    8
    5
    11
See reviews for
12
6
1
5
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
A TripAdvisor Member
2 of 5 stars Reviewed 1 week ago

We arrived around 9pm. My wife stayed in the from parking lot while I went in to register. She then came into the lobby saying a guy asked a question outside and he followed her into the lobby. The room was ok but the coffee pot was missing the coffee filter holder and I needed to hook up the cabling... More

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Northfield, Vermont
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed May 6, 2014

The facilities: the air-conditioner in room is old and not making cold air. It's smelly when you turns on. The swimming pool and spa need to be cleaned, dirt and leaves in the pool; the gym is in-door, but the air-conditioner is unreachable & high & unplugged. The service persons are not warm nor inviting. They are addicted to the... More

Review collected in partnership with Easytobook.com

Was this review helpful? Yes 1
Delano, California
1 review
2 of 5 stars Reviewed April 14, 2014

When we arrived they did not have our room. We got a suite but as soon as we went in they asked us "are you sure you need a suite?" So we ended up forced into getting a smaller room so they offered us a roll out. Some time went by and we noticed we had not got our roll... More

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Costa Mesa
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed March 9, 2014

the staff was nice, friendly and helpful. the room was clean, but in disrepair. the shower faucet didn't work properly, the hair dryer was broken. we wanted a non-smoking room and were put in a room that smelled like smoke- we changed rooms. the hotel is in bad shape, it is not being properly maintained. lots of caulk around the... More

Was this review helpful? Yes 1
Philadelphia, Pennsylvania
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed October 31, 2013

my wife and I booked a reservation on the computer for 2 days. The hot water heater was getting replaced or so they said and the water in our room was cut off for almost 7 hours with no warning ahead of time. No toilet, no faucet, no shower, no t even an appology. If the hot water heater was... More

Was this review helpful? Yes 1
Laughlin, Nevada
Senior Contributor
23 reviews 23 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed October 27, 2013

We were looking for a place close to the bike trail running through Upland and Cucamonga. After discussing what we were looking for with Gizelle at the front desk, we decided to stay. This hotel is only about three blocks away from the trail and had room inside the room for our bicycles. The bathroom was dated but very clean.... More

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ksenanayake, Manager at GuestHouse International Hotel & Suites, responded to this review

Thank you for the feed back. More

Boise, Idaho
Contributor
11 reviews 11 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed October 26, 2013

My daughter and I visited and booked 3 nights. After the first night we checked out the next morning. What do I expect for an inexpensive hotel in comparison to others. I had my doubts when I was asked to sign a document releasing them of any liabilities for items that might come up missing in our room. Needless to... More

Was this review helpful? Yes 3
ksenanayake, General Manager at GuestHouse International Hotel & Suites, responded to this review

I am very sorry that you did not enjoy your stay at our property. We are taking steps to correct the issues that you have noted. More

London
Contributor
11 reviews 11 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed October 3, 2013

Arrived late at night after booking a hotwire (on route to Vegas) and needed somewhere to stay for the night. We arrived at the hotel (was motel style) from the front it didn't look that big but actually went back quite far with many blocks. The room and bathroom were dated but it was really just used as a quick... More

Was this review helpful? Yes 1
ksenanayake, General Manager at GuestHouse International Hotel & Suites, responded to this review

We are very sorry for the inconvenience. Thank you for the feed back. More

Winston Salem, North Carolina
2 reviews
3 of 5 stars Reviewed September 3, 2013

Overall, the stay was decent. The lobby is reasonably nice and the breakfast was like a Hampton Inn breakfast. The main problem I had was that the hair dryer (attached to the wall) didn't work and when I asked about it, they didn't just have another to let me borrow. They were going to have to find one. It just... More

Was this review helpful? Yes
ksenanayake, General Manager at GuestHouse International Hotel & Suites, responded to this review

Thank you for the feed back More

Tucson, AZ
Senior Contributor
38 reviews 38 reviews
31 hotel reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed August 20, 2013

My two-night stay was fine: spacious room (multiple places to put bicycles); furniture and beds in perfect condition; quiet at night; microwave, fridge, plumbing, and A/C worked perfectly. From a plaque on the wall I gather that it was once a Best Western affiliate. There's a restaurant on the premises, but it serves only breakfast and lunch, and didn't look... More

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Additional Information about GuestHouse International Hotel & Suites

Address: 1191 East Foothill Boulevard, Upland, CA 91786
Location: United States > California > Upland
Price Range (Based on Average Rates): $
Hotel Class:2 star — GuestHouse International Hotel & Suites 2*
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Also Known As:
Guesthouse International Hotel And Suites
Guesthouse International Hotel Upland

13 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Hotel DescriptionLocated in Southern California just 4.5 miles from the Ontario International Airport, situated at the base of the San Bernardino Mountains, conveniently close to Mt. Baldy and just a few minutes from Rancho Cucamonga and San Dimas. Additionally, the hotel is just a short distance from all of the outdoor pleasures of the San Bernardino Mountains and approximately 30 miles to Disneyland, Knotts Berry Farm, and the Hollywood Wax Museum. Local activities include the Upland Lemon Festival, a variety of year-round activities at the Pomona Fairplex, racing at the California Speedway, including Nascar, and local baseball games featuring the Rancho Cucamonga Quakes. The hotel offers an outdoor pool and Jacuzzi, complimentary breakfast, fitness center, high-speed Internet, refrigerators, microwaves in suites, coffee makers, iron and ironing boards, and hair dryers. ... more   less 
Number of rooms
114

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