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All 4 Union City hotels

Crowne Plaza Silicon Valley North/Union City

3.5 of 5 Hotel   |   32083 Alvarado-Niles Road, Union City, CA 94587
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Crowne Plaza Silicon Valley North/Union City
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Ranked #4 of 4 hotels in Union City
A recent review
5 of 5 stars reviewed 2 weeks ago
Clarissa G
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107 people have reviewed this hotel

Traveler rating
    17
    24
    23
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24
5
5
42
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
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  • English first
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English first
1 review
5 of 5 stars Reviewed 2 weeks ago

I recently attended a reunion dinner with my family last month, and was very happy with the experience I got to have with my family at the Crowne Plaza. The service was amazing, and the staff was exceedingly polite. My family and I also enjoyed the delicious dinner served. The rooms were dated... however every thing was absolutely clean. I... More

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CrownePlaza510, Manager at Crowne Plaza Silicon Valley North/Union City, responded to this review

Thank you for your recent Tripadvisor review. We appreciate you taking the time to let us know about your banquet experience with us and I will sure forward your compliments about your great experience with all of our banquet staffs! We hope you can come visit us again in the near future here in the Union City area, because you... More

Kingsburg, California
1 review
1 of 5 stars Reviewed 2 weeks ago

Credit card was authorized during check in and then again for amount charged on the card at check out for authorization total of $1,179 when only had 2 rooms for 1 night. The reservations were changed from 2 nights to 1 but still a second authorization should not have been done at check out especially since it was over authorized... More

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Travelers are raving about these Union City hotels

Shanghai
Top Contributor
68 reviews 68 reviews
21 hotel reviews
23 helpful votes 23 helpful votes
2 of 5 stars Reviewed 3 weeks ago

We were on a tour and stayed at the hotel for two nights. There was no refrigerator in the room. And there was not even any towel in the bathroom. Every time I call the housekeeper, the phone would be transferred to the receptionist. Then, it was a long wait for anything we asked. The room and the bed was... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Crowne Plaza Silicon Valley North/Union City, responded to this review

Dear TaraQu, Thank you for your review. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate you bringing your concern to our attention and apologize for any discomfort you may have experienced. I assure you the feedback we receive will be reviewed and most certainly be forwarded to the appropriate departments.... More

Sacramento, California
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 4 weeks ago

I stayed here for one night last week. The outside was promising...white lights on the building and a tidy lobby. Once I got to my room it was all downhill. The room was very muggy and smelled like mildew. The closet door would shut at all. The lighting was terrible. It was VERY dark. The coffee pot in the room... More

Was this review helpful? Yes 1
gujarat
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed July 10, 2014

A huge hotel. Location of this hotel is very convenient for most location like Napa valley, redwood park, muirwood park, pier lane, airport and SFO downtown too. but housekeeping service is very poor in cleaning.

Was this review helpful? Yes 1
London
Top Contributor
128 reviews 128 reviews
76 hotel reviews
156 helpful votes 156 helpful votes
1 of 5 stars Reviewed July 7, 2014

How can IHG allow this property to keep the Crowne Plaza name? Granted I stayed using my IHG rewards points as a Platinum member at a bargain 5,000 points a night, for 3 nights, I vacated after the first night, so blew the remaining 10,000 points because this property was so bad. I've attached photos but there are some major... More

Was this review helpful? Yes 2
IHGCare, Guest Relations Manager at Crowne Plaza Silicon Valley North/Union City, responded to this review

Dear kawoh, Thank you for being one of our IHG Rewards Club Platinum members. Your feedback is greatly appreciated. I am very disappointed to hear about your experience on your recent stay. I would love the opportunity to regain your faith and would welcome the opportunity to discuss your stay in further details. We have sent you a private message... More

Israel
Top Contributor
82 reviews 82 reviews
79 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed July 2, 2014

The hotel is in a nice location, close to a shopping area (Walmart. etc). Lots of tourist buses can be a little annoying when waiting for the one elevator that services the building next to the hotel where I stayed. the service is really good. First of all I was offered a voucher for breakfast. I had forgotten some items... More

Was this review helpful? Yes 2
Riverside, California
Top Contributor
67 reviews 67 reviews
16 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed May 15, 2014 via mobile

Stayed at this hotel,for business. It was comfortable, the room was large and great for working, but the facility is extremely dated and worn. Badly needs a renovation. The service was outstanding, everyone was so nice and helpful. Many foreign tour buses use this hotel, so the breakfast room can be crowded. My room was very quiet, but my colleague... More

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IHGCare, Guest Relations Manager at Crowne Plaza Silicon Valley North/Union City, responded to this review

Dear BnRLovetosail, Thank you for your review of our hotel. I am sorry some aspects of our hotel were not to your liking. I am pleased that our staff was able to offset this displeasure with great service. I was glad to hear you did like your room accommodations. Once again, we appreciate you taking the time to share your... More

PAINESVILLE
Senior Contributor
40 reviews 40 reviews
21 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed May 1, 2014 via mobile

The hotel is located in a good convenience location for our business work. In general, the hotel is good. The rooms are well furnished and clean, however, many of the furnishing and carpets have aged significantly. Upon arrival, we were greeted by the front desk and he was good and a touch of sincerity with a letter of membership given... More

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IHGCare, Guest Relations Manager at Crowne Plaza Silicon Valley North/Union City, responded to this review

Dear HOANG P, Thank you for being an IHG Rewards Club member and for leaving us a feedback. We certainly do our utmost to make your stay comfortable and pleasant, so we are very pleased to note that you were satisfied with the level of service, clean rooms and the location of the hotel. It encourages our team members to... More

Big Bear City, California
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 30, 2014

Our stay here was fabulous. The room was beautiful, clean and fresh. Check in and out were very quick and simple the front desk staff were very polite and helpful. On our departure one of the staff members had been vacuuming the hallway and my little sons ages 2 and 3 got scared. Loud noises have a tendency to upset... More

Was this review helpful? Yes
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Additional Information about Crowne Plaza Silicon Valley North/Union City

Address: 32083 Alvarado-Niles Road, Union City, CA 94587
Phone Number:
Location: United States > California > Union City
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Crowne Plaza Silicon Valley North/Union City 3.5*
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Also Known As:
Crowne Plaza Oakland South Union City Hotel Union City
Crowne Plaza Union City

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
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Official Description (provided by the hotel)
A sincere welcome to the Crowne Plaza Silicon Valley North - Union City, where you will find comfort and modern luxury at one of the most convenient locations in Union City. Whether you are traveling on business or pleasure, we are your home away from home! We are centrally located in the heart of San Francisco East Bay area, just a short distance from Silicon Valley, San Francisco and Oakland. Our central location provides an easy access from all major Bay area airports such as San Jose (SJC), Oakland (OAK), and San Francisco (SFO). Further, getting to the hotel is simply and easy as we are located directly off the 880 Fwy, at the Alvarado Niles Road exit. Whether you are coming to Union City for business or just for fun, your room at this hotel is your personal retreat after a long day of travel. Come and relax in our spacious luxury bedroom with stylish decor, loaded with lifestyle amenities you would expect from a top notch hotel. This room is the perfect way to end your busy day! Come and enjoy. The best of Union City is waiting for you at the Crowne Plaza Silicon Valley North Union City! ... more   less 
Number of rooms
268

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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