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All 4 Union City hotels

Crowne Plaza Silicon Valley North/Union City

3.5 of 5 Hotel   |   32083 Alvarado-Niles Road, Union City, CA 94587
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Crowne Plaza Silicon Valley North/Union City
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Ranked #4 of 4 hotels in Union City
A recent review
4 of 5 stars reviewed 2 days ago
kbhsoni gujarat
  • Reviews (103)
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103 people have reviewed this hotel

Traveler rating
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22
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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
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gujarat
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

A huge hotel. Location of this hotel is very convenient for most location like Napa valley, redwood park, muirwood park, pier lane, airport and SFO downtown too. but housekeeping service is very poor in cleaning.

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London
Top Contributor
128 reviews 128 reviews
76 hotel reviews
152 helpful votes 152 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

How can IHG allow this property to keep the Crowne Plaza name? Granted I stayed using my IHG rewards points as a Platinum member at a bargain 5,000 points a night, for 3 nights, I vacated after the first night, so blew the remaining 10,000 points because this property was so bad. I've attached photos but there are some major... More

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Travelers are raving about these Union City hotels

Israel
Top Contributor
82 reviews 82 reviews
79 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel is in a nice location, close to a shopping area (Walmart. etc). Lots of tourist buses can be a little annoying when waiting for the one elevator that services the building next to the hotel where I stayed. the service is really good. First of all I was offered a voucher for breakfast. I had forgotten some items... More

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Riverside, Connecticut
Top Contributor
66 reviews 66 reviews
16 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed May 15, 2014 via mobile

Stayed at this hotel,for business. It was comfortable, the room was large and great for working, but the facility is extremely dated and worn. Badly needs a renovation. The service was outstanding, everyone was so nice and helpful. Many foreign tour buses use this hotel, so the breakfast room can be crowded. My room was very quiet, but my colleague... More

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IHGCare, Guest Relations Manager at Crowne Plaza Silicon Valley North/Union City, responded to this review

Dear BnRLovetosail, Thank you for your review of our hotel. I am sorry some aspects of our hotel were not to your liking. I am pleased that our staff was able to offset this displeasure with great service. I was glad to hear you did like your room accommodations. Once again, we appreciate you taking the time to share your... More

PAINESVILLE
Senior Contributor
39 reviews 39 reviews
21 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed May 1, 2014 via mobile

The hotel is located in a good convenience location for our business work. In general, the hotel is good. The rooms are well furnished and clean, however, many of the furnishing and carpets have aged significantly. Upon arrival, we were greeted by the front desk and he was good and a touch of sincerity with a letter of membership given... More

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IHGCare, Guest Relations Manager at Crowne Plaza Silicon Valley North/Union City, responded to this review

Dear HOANG P, Thank you for being an IHG Rewards Club member and for leaving us a feedback. We certainly do our utmost to make your stay comfortable and pleasant, so we are very pleased to note that you were satisfied with the level of service, clean rooms and the location of the hotel. It encourages our team members to... More

Big Bear City, California
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 30, 2014

Our stay here was fabulous. The room was beautiful, clean and fresh. Check in and out were very quick and simple the front desk staff were very polite and helpful. On our departure one of the staff members had been vacuuming the hallway and my little sons ages 2 and 3 got scared. Loud noises have a tendency to upset... More

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Richmod, VA
2 reviews
2 of 5 stars Reviewed March 10, 2014

Run down pretty much says it all. Front desk was competent, restaurant was ok, but room was very much in need of a refurb. Tub is rusty, and rusted completely through on an outside corner. Room had a bit of a smell. As is often the case with the IHG properties, hotel to hotel the variations can be huge, even... More

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IHGCare, Guest Relations Manager at Crowne Plaza Silicon Valley North/Union City, responded to this review

Dear Davis G, Thank you for taking the time to provide feedback on your stay. It is unfortunate the room conditions prevented you from fully enjoying your time at the hotel. We are confident the necessary adjustments will be made, in order to achieve complete guest satisfaction. Thank you again for your comments, we look forward to serving you in... More

San Diego, California, United States
Senior Contributor
28 reviews 28 reviews
13 hotel reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed February 12, 2014

Booked this hotel because it was close to a business meeting I had in the morning. Everything started great. Front desk staff was very welcoming. 1st problem, key card was tricky and didn't really want to work in the entrance to the back lobby. Upon entering the room a wave of mold and smoke smell (in a non smoking room)... More

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IHGCare, Guest Relations Manager at Crowne Plaza Silicon Valley North/Union City, responded to this review

Dear Eve S, Thank you for taking the time to post a review of our property. Please accept our sincerest apology for the over-all experience you had and any inconvenience you may have encountered that did not live up to your expectations. We have sent you a private message to obtain some additional details. Thank you for staying and we... More

Singapore
2 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed February 7, 2014 via mobile

This is certainly my worst hotel experience in the US. This hotel is located in the middle of nowhere. Hotel rooms are aged. When I just checked in to my room, there is a bad cigarette smell in it that just doesn't go away. Things appear to be falling apart everywhere. My bathroom light was flickering non stop like a... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Crowne Plaza Silicon Valley North/Union City, responded to this review

Dear duriantea, Thank you for your review about your stay. It is truly unfortunate to see that you did not fully enjoy your time at the hotel. We take comments such as these very seriously. We have sent you a private message addressing your concerns. Sincerely, Dhan M Case Manager IHGCare More

Sacramento, California
Senior Contributor
31 reviews 31 reviews
13 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed January 28, 2014

I have stayed in the hotel many times in the past year. Rooms are comfortable in the tower but, other 1-3 floors are noisy and hall ways are cold as they don't close windows or inner doorways. First floor sometimes has a consistent moldy odor. Beds are comfortable, some rooms smaller than other some spacious. My big complaint is intermittent... More

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CP94587, General Manager at Crowne Plaza Silicon Valley North/Union City, responded to this review

Thank you for your review concerning your recent stay with us. Thank you as well for taking the time to point out to us your observations and experiences during your stay. Please accept my apologies for your less than satisfactory stay especially with our internet and phone reception. We are working on upgrading our internet service, we are also working... More

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Additional Information about Crowne Plaza Silicon Valley North/Union City

Address: 32083 Alvarado-Niles Road, Union City, CA 94587
Phone Number:
Location: United States > California > Union City
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Crowne Plaza Silicon Valley North/Union City 3.5*
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Also Known As:
Crowne Plaza Oakland South Union City Hotel Union City
Crowne Plaza Union City

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
A sincere welcome to the Crowne Plaza Silicon Valley North - Union City, where you will find comfort and modern luxury at one of the most convenient locations in Union City. Whether you are traveling on business or pleasure, we are your home away from home! We are centrally located in the heart of San Francisco East Bay area, just a short distance from Silicon Valley, San Francisco and Oakland. Our central location provides an easy access from all major Bay area airports such as San Jose (SJC), Oakland (OAK), and San Francisco (SFO). Further, getting to the hotel is simply and easy as we are located directly off the 880 Fwy, at the Alvarado Niles Road exit. Whether you are coming to Union City for business or just for fun, your room at this hotel is your personal retreat after a long day of travel. Come and relax in our spacious luxury bedroom with stylish decor, loaded with lifestyle amenities you would expect from a top notch hotel. This room is the perfect way to end your busy day! Come and enjoy. The best of Union City is waiting for you at the Crowne Plaza Silicon Valley North Union City! ... more   less 
Number of rooms
268

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