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Crowne Plaza Oakland South Union City

3.5 of 5
32083 Alvarado-Niles Road, Union City, CA 94587
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Crowne Plaza Oakland South Union City
Ranked #3 of 3 hotels in Union City
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74 reviews from our community

    Trip type
Traveler rating
    13
    18
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    11
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Date Rating
Roseville, California
Contributor
11 reviews 11 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed May 23, 2013 NEW

When a black cat sat in the middle of the road in the parking lot and wouldn't move I should have taken it as an omen! (later I saw at least 5 black cats in the parking lot and grounds). The folks at the front desk were very nice, especially explaining that the elevator wasn't working, but I could use... More

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Singapore
Senior Contributor
22 reviews 22 reviews
19 hotel reviews
Reviews in 14 cities Reviews in 14 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed May 14, 2013

The hotel was overall clean and comfortable. Location was convenient. Staff had been nice and courteous. Nothing special to be mentioned for this hotel but given the price and location, it was worth. The room that was provided was kind of oldish. The bar was OK but again nothing extra ordinary. Actually travelled during Feb 2012 but putting up this... More

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Cristina L, General Manager at Crowne Plaza Oakland South Union City, responded to this review
May 15, 2013

Thank you very much for your recent review on Trip Advisor. We greatly appreciate you taking the time to let us and others know about your stay at the Crowne Plaza Silicon Valley North/ Union CIty. I am so pleased that you had an enjoyable accommodation stay with us.Thank you for your business and we hope to see you soon... More

Walnut, California
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 29, 2013

I was placed in this 3 start hotel using Hotwire.com and thankfully it turned out great. The bathroom, bed, room, and hotel itself looked clean. The only thing that I disliked was while my children were swimming there was a lady smoking underneath the patio area that also had ashtrays and unfortunately if you are swimming you are stuck smelling... More

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Cristina L, General Manager at Crowne Plaza Oakland South Union City, responded to this review
May 1, 2013

Thank you very much for your recent review on Trip Advisor. We greatly appreciate you taking the time to let us and others know about your stay at the Crowne Plaza Silicon Valley North/ Union CIty. I am so pleased that you had an enjoyable accommodation stay with us.Thank you for your business and we hope to see you soon... More

McLeansville, North Carolina, United States
Contributor
12 reviews 12 reviews
10 hotel reviews
Reviews in 9 cities Reviews in 9 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed April 8, 2013

Crowne Plaza Oakland South Union City was very clean and comfortable. I would definitely stay here again. They have a great breakfast service as well. I was only here for one night but it was a great stay.

Was this review helpful? Yes
Cristina L, General Manager at Crowne Plaza Oakland South Union City, responded to this review
April 9, 2013

Thank you very much for your recent review on Trip Advisor. We greatly appreciate you taking the time to let us and others know about your stay at the Crowne Plaza Oakland South Union CIty. I am so pleased that you had an enjoyable accommodation stay with us.Thank you for your business and we hope to see you soon again... More

Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed April 3, 2013 via mobile

We always come here when we visit the Bay Area. The location is convenient to everywhere. There are restaurants, theaters, shopping outlets within minutes. Every time we check in, the staffs are always very nice and we get goodie bags full of snacks and water. The room is comfortable, clean and nice. Great values too. I will recommend this hotel... More

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See 2 more reviews by Jenkrist for Union City
Cristina L, General Manager at Crowne Plaza Oakland South Union City, responded to this review
April 5, 2013

Thank you very much for your recent review on Trip Advisor. We greatly appreciate you taking the time to let us and others know about your stay at the Crowne Plaza Oakland South Union CIty. I am so pleased that you had an enjoyable accommodation stay with us. , we will look Thank you for your business and we hope... More

Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 of 5 stars Reviewed March 14, 2013 via mobile

This was the first night of our vacation to California. We picked it because of convenience to freeway but didn't realize area unsafe. My girlfriend went to car before dark and entered lobby and was approached by police officer about this break in occurrence to another guest. Police demanded to know who she was... A guest. Well bottom line it... More

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Cristina L, General Manager at Crowne Plaza Oakland South Union City, responded to this review
March 15, 2013

Thank you for your recent review on Trip Advisor. We sincerely appreciate you taking the time to let others and us at the hotel know about your stay with us. We want to inform you that we are currently working to a major hotel renovation, I was disappointed to hear about your experiences with our property . Please accept my... More

chicago
Senior Contributor
22 reviews 22 reviews
7 hotel reviews
Reviews in 14 cities Reviews in 14 cities
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed February 17, 2013

Wasted enough of my time on this place, i stayed on several occasions and gave it the benefit of the doubt, heres the summary. 1. All rooms are rundown and smell like mildew. 2. Cleaning standards are low for guest rooms 3. Bathroom are the worst, damaged, chipped dirty, rusty, yuck! 4. Breakfast, grim. 5. Tower rooms slightly better than... More

Was this review helpful? Yes 1
See 4 more reviews by barnacle08 for Union City
Cristina L, Manager at Crowne Plaza Oakland South Union City, responded to this review
February 19, 2013

Thank you for your recent review on Trip Advisor. We sincerely appreciate you taking the time to let others and us at the hotel know about your stay with us. We want to inform you that we are currently working to a major hotel renovation, I was disappointed to hear about your experiences with the room odor, bathroom and guest... More

San Francisco, California
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 25, 2013

I travel for business at least twice a month and I stay at many IHG properties. A few weeks ago I stayed at Crowne Plaza Union City, CA. The service at the registration was great! Everyone smiled and were very hospitable, kind and involved! Speedy check-in with all nessesary information about what's available at the hotel, plus the goody bag... More

Was this review helpful? Yes 1
Cristina L, Manager at Crowne Plaza Oakland South Union City, responded to this review
January 28, 2013

Thank you very much for your recent review on Trip Advisor. We greatly appreciate you taking the time to let us and others know about your stay at the Crowne Plaza Oakland South Union CIty. I am so pleased that you had an enjoyable accommodation stay with us. Thank you as well for recognizing our banquet staff team for their... More

Contributor
13 reviews 13 reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed January 23, 2013

The people were all friendly and the price was reasonable but the hotel seems rundown. The room in particular is dated and dingy. The bathroom needs tile work. There were chunks of material missing from the bathtub side panels. Breakfast in the restaurant was good but pricey. Parking can be a challenge if your want to park near a door... More

Was this review helpful? Yes 2
See 2 more reviews by Rick C for Union City
Cristina L, Manager at Crowne Plaza Oakland South Union City, responded to this review
January 25, 2013

Thank you for your recent review on Trip Advisor. We sincerely appreciate you taking the time to let others and us at the hotel know about your stay with us. We want to kindly invite you and inform you that we are in process of starting a $6 Million dollar hotel renovation. While we did make some improvements to our... More

Sunnyvale, California
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed January 21, 2013

We stayed one night at this hotel. The front desk was very friendly and gave the kids goody bags, and then everything went south. The room smelled funny, seems like the carpet needs a decent shampoo job. I kind of hesitated if I should breathe. When we wanted to take shower at 9pm, there's no hot water. The plumber came... More

Was this review helpful? Yes 2
Cristina L, Manager at Crowne Plaza Oakland South Union City, responded to this review
January 28, 2013

Thank you for your recent TripAdvisor comments. We take customer feedback very seriously and I apologize for any inconvenience our window panel, the water temperature and the noise disturbance you encountered during your last stay. You have my personal assurance that the issues you encountered will be looked into and I'll be discussing this matter with our staffs and management.... More

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Additional Information about Crowne Plaza Oakland South Union City

Also Known As:
Crowne Plaza Oakland South Union City Hotel
Crowne Plaza Oakland South Union City Hotel Union City
Crowne Plaza Union City
Address: 32083 Alvarado-Niles Road, Union City, CA 94587
Phone Number:
Region: United States > California > Union City
Amenities:
Bar/Lounge Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Pets Allowed Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 3 hotels in Union City
Price Range: $
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
A sincere welcome to the Crowne Plaza Oakland South - Union City, where you will find comfort and modern luxury at one of the most convenient locations in Union City. Whether you are traveling on business or pleasure, we are your home away from home! We are centrally located in the heart of San Francisco East Bay area, just a short distance from Silicon Valley, San Francisco and Oakland. Our central location provides an easy access from all major Bay area airports such as San Jose (SJC), Oakland (OAK), and San Francisco (SFO). Further, getting to the hotel is simply and easy as we are located directly off the 880 Fwy, at the Alvarado Niles Road exit. Whether you are coming to Union City for business or just for fun, your room at this hotel is your personal retreat after a long day of travel. Come and relax in our spacious luxury bedroom with stylish decor, loaded with lifestyle amenities you would expect from a top notch hotel. This room is the perfect way to end your busy day! Come and enjoy. The best of Union City is waiting for you at the Crowne Plaza Oakland South Union City! ... more   less 
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