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Holiday Inn Express Union City/San Jose

2.5 of 5 31140 Alvarado-Niles Rd., Union City, CA 94587
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Holiday Inn Express Union City/San Jose
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Holiday Inn Express Union City/San Jose
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66 reviews from our community

Traveler rating
    23
    30
    7
    2
    4
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15
9
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30
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Aix-en-Provence, France
Top Contributor
75 reviews 75 reviews
26 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The hotels are all the same, no exception for this one. Rooms are big and well equiped. Service is good and friendly. Breakfast buffet, that were they are the most the same, industrial not good food. Included in the room rate Internet connections not good.

Was this review helpful? Yes 1
HIE Union City C, Manager at Holiday Inn Express Union City/San Jose, responded to this review

Flying_dutch137, Thank you for taking your time to write about your experience at our property. We appreciate your feedback and value your opinions greatly. We hope to see you again! Holiday Inn Express-Union City More 

Chelsea, Vermont, United States
Senior Contributor
48 reviews 48 reviews
39 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I stayed here unexpectedly when the hotel next door inadvertently overbooked. I don't usually stay in Holiday Inns so was pleasantly surprised with this one. Staff was very helpful, room was clean and the complimentary breakfast was satisfactory if uninspiring. The location is good since there is access to quite a few restaurants and stores across the street. The hotel... More 

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HIE Union City C, Manager at Holiday Inn Express Union City/San Jose, responded to this review

Andrew, thank you so much for taking your time to write about your experience here at the Holiday Inn. We are glad that everything was to your satisfaction, and hope to see you again! Holiday Inn Express-Union City More 

Aurora, Illinois
Top Contributor
152 reviews 152 reviews
70 hotel reviews
83 helpful votes 83 helpful votes
4 of 5 stars Reviewed January 28, 2015

I stayed at this location for the first time when my usual hotel in the area was not available. It is an older hotel, but has been nicely redone. What I liked best about the hotel was the location across the street from a mall that has many choices for eating including an Inn-out just minutes away by foot. The... More 

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HIE Union City C, Manager at Holiday Inn Express Union City/San Jose, responded to this review

Blabbott, First off, we'd like to thank you for taking your time to share your experience about our property. Like you said, our property is conveniently located in a plaza full of restaurants that are of walking distance. We want you to know that we take guest feedback very seriously, and are looking into your input. Thank you again, and... More 

anywhere, California
Senior Contributor
45 reviews 45 reviews
8 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed December 19, 2014 via mobile

This hotel has what you expect from a Holiday Inn, which was good, my only disappointment was the breakfast. It isn't as good as in other locations. They had scrambled eggs one day that were ok but no bacon. The next day they had these omelette-type egg things that almost made me throw up when I bit into one and... More 

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HIE Union City C, Manager at Holiday Inn Express Union City/San Jose, responded to this review

globetr0ter, on behalf of all the staff here at our property, we'd like to thank you for taking the time to write about your experience with us. All of our breakfast items are brand-standard, but we take guest feedback very seriously and are looking into it. We look forward to your next stay! Holiday Inn Express-Union City More 

Phoenix, Arizona
Contributor
20 reviews 20 reviews
12 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed December 9, 2014

The hotel is clean and quiet. The complimentary breakfast was generally good & provided a nice variety. The property is located adjacent to a shopping/entertainment complex, so there are plenty of options for dining, shopping or even taking in a movie. It is just off a major highway with easy access to San Francisco, San Jose or other cities in... More 

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HIE Union City C, Manager at Holiday Inn Express Union City/San Jose, responded to this review

Al P, thank you for taking the time to write about our location and how your stay was. We're glad you found our property convenient, and hope to see you soon! Holiday Inn Express- Union City More 

Fresno, California
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 8, 2014

We visited the Palo Alto area during Thanksgiving 2014 and chose this hotel to stay at. The hotel is in a great location next to a grocery store (Smart and Final) shopping plaza (Best Buy) and various fast food and restaurants (e.g. Applebee's). Staff was very nice. Hotel was clean and check in and check out went very smooth. I... More 

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HIE Union City C, Manager at Holiday Inn Express Union City/San Jose, responded to this review

fujitsujeff, thanks for your review. The breakfast here at Holiday Inn Express is brand standard, but we definitely appreciate the feedback and are glad you enjoyed your stay. Happy holidays, and we hope to accommodate you again soon! Holiday Inn Express- Union City More 

California
Contributor
11 reviews 11 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed December 4, 2014

This place looks new. The front desk told me the rooms all underwent a refurnishing. Informative. Customer service was great. Rooms were clean. Bed was comfortable. TV was nice to have for HDMI plug ins. Prices were fair. Would stay here again without hesitation. In case your curious in what the "Express" means in the hotels name, it has fewer... More 

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HIE Union City C, Manager at Holiday Inn Express Union City/San Jose, responded to this review

Sweetpea_pookie, the staff here at our property wants to thank you for taking the time to write about your stay here. Everyone here strives for guest satisfaction, and hope to see you again soon in the near future! Holiday Inn Express- Union City More 

Prince Albert, Canada
Senior Contributor
46 reviews 46 reviews
12 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed December 1, 2014 via mobile

Stayed for 3 nights, great accommodation, conveniently located near restaurants and cinemas. The free breakfast is good to start your day. Staff are accommodating. Will definitely recommend this hotel.

Was this review helpful? Yes 1
HIE Union City C, Manager at Holiday Inn Express Union City/San Jose, responded to this review

Michica09, thank you so much for taking the time to write about your stay here at our property, and for the recommendation. We definitely hope to see you sometime soon! Holiday Inn Express-Union City More 

Menasha, Wisconsin
Contributor
15 reviews 15 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed November 16, 2014

Nice location for this hotel with shopping and restaurants right next door.Room was clean and fairly well maintained.AC worked.A lot of chain restaurants located in the mall right behind the hotel and felt fine walking around at all times.

Was this review helpful? Yes 1
HIE Union City C, Manager at Holiday Inn Express Union City/San Jose, responded to this review

mlloydtravler, thank you for taking the time to write about your stay here at our property! We are very glad to hear that you enjoyed this location and all the restaurants located for your convenience. We hope to see you again soon. Holiday Inn Express- Union City More 

florida
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed September 23, 2014

This hotel was remodeled but its not like most hotels where it seems like they just patched it up. The room was very clean and modern. The location is great since its in a commercial type area. You can walk to the movie theater and there are restaurants like chili's and texas roadhouse, starbucks, etc within walking distance. Free breakfast... More 

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HIE Union City C, Manager at Holiday Inn Express Union City/San Jose, responded to this review

Thank you Shecky! We value your review, and are happy to hear that you had a great stay at our location. We hope to see you again in the near future! More 

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Additional Information about Holiday Inn Express Union City/San Jose

Address: 31140 Alvarado-Niles Rd., Union City, CA 94587
Phone Number:
Location: United States > California > Union City
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Union City/San Jose 2.5*
Number of rooms: 77
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Also Known As:
Holiday Inn Express Union City/San Jose Hotel Union City
Holiday Inn Union City
Union City Holiday Inn

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