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Holiday Inn Express Union City/San Jose

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31140 Alvarado-Niles Rd., Union City, CA 94587
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1 room 1 guest
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Holiday Inn Express Union City\/San Jose
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73 Reviews from our TripAdvisor Community

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Traveler rating
    24
    33
    9
    3
    4
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15
11
4
35
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
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All months
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed June 24, 2015

The hotel staff was some of the best I have had the pleasure to meet, everybody was on point. The manager took care of our every need. Great beds, clean rooms. What else can u ask for? Great location, not too far from anything. We were only about 30 mins from pier 39 which I suggest u visit. We pretty... More 

Was this review helpful? Yes 1
GMBayAreaInns, Guest Relations Manager at Holiday Inn Express Union City/San Jose, responded to this review

Dear Happy Guest. Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care! Guest Relations Manager. (510) 475-0600 More 

Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed May 26, 2015

Stayed at this hotel for a staycation evening. The front desk staff was pleasant and attentive. I love the rooms at this place as they all are equipped with a microwave and fridge. Very convenient given the is hotels proximity to lots of restaurants. Great to be able to save those leftovers for late night snacks. Highly recommended.

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Minneapolis
Level Contributor
28 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed May 26, 2015

This hotel was easy to find from the freeway but quiet. There were restaurants across the parking lot in a nearby mall. We also enjoyed a free happy hour in the hotel. The staff was friendly and helpful.

Was this review helpful? Yes
Sacramento, California
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed May 22, 2015

Right from the start this hotel felt welcoming! The parking was right out front and there was no charge, which can sometimes cost you 20.00 per night/ per car! The room was very nice and updated with everything you need, fridge, microwave and LOTS of outlets for charging electronics! The pool and spa looked very nice but we didn't have... More 

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Northville
Level Contributor
79 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
2 of 5 stars Reviewed May 6, 2015

I left the hotel only 45 minutes down the road and remembered I left the Google Chromecast plugged in the room TV. I called the desk. The gentleman took my number and called me back to say no Chromecast was there, but a USB to HDMI was. I told him that was it. He may not know what it looked... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Union City/San Jose, responded to this review

Dear KerryZ35, Thank you for taking the time to review our property. We are hospitality professionals who pride ourselves on delivering world class customer service. It is our sincere regret to hear about the device that you left at the hotel and the service you received from the staff. Rest assured that this isn't reflective of the high standards we... More 

Aix-en-Provence, France
Level Contributor
123 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
3 of 5 stars Reviewed February 8, 2015

The hotels are all the same, no exception for this one. Rooms are big and well equiped. Service is good and friendly. Breakfast buffet, that were they are the most the same, industrial not good food. Included in the room rate Internet connections not good.

Was this review helpful? Yes 1
HIE Union City C, Manager at Holiday Inn Express Union City/San Jose, responded to this review

Flying_dutch137, Thank you for taking your time to write about your experience at our property. We appreciate your feedback and value your opinions greatly. We hope to see you again! Holiday Inn Express-Union City More 

Chelsea, Vermont, United States
Level Contributor
56 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed February 3, 2015

I stayed here unexpectedly when the hotel next door inadvertently overbooked. I don't usually stay in Holiday Inns so was pleasantly surprised with this one. Staff was very helpful, room was clean and the complimentary breakfast was satisfactory if uninspiring. The location is good since there is access to quite a few restaurants and stores across the street. The hotel... More 

Was this review helpful? Yes 1
HIE Union City C, Manager at Holiday Inn Express Union City/San Jose, responded to this review

Andrew, thank you so much for taking your time to write about your experience here at the Holiday Inn. We are glad that everything was to your satisfaction, and hope to see you again! Holiday Inn Express-Union City More 

Aurora, Illinois
Level Contributor
180 reviews
79 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
4 of 5 stars Reviewed January 28, 2015

I stayed at this location for the first time when my usual hotel in the area was not available. It is an older hotel, but has been nicely redone. What I liked best about the hotel was the location across the street from a mall that has many choices for eating including an Inn-out just minutes away by foot. The... More 

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HIE Union City C, Manager at Holiday Inn Express Union City/San Jose, responded to this review

Blabbott, First off, we'd like to thank you for taking your time to share your experience about our property. Like you said, our property is conveniently located in a plaza full of restaurants that are of walking distance. We want you to know that we take guest feedback very seriously, and are looking into your input. Thank you again, and... More 

anywhere, California
Level Contributor
45 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed December 19, 2014 via mobile

This hotel has what you expect from a Holiday Inn, which was good, my only disappointment was the breakfast. It isn't as good as in other locations. They had scrambled eggs one day that were ok but no bacon. The next day they had these omelette-type egg things that almost made me throw up when I bit into one and... More 

Was this review helpful? Yes
HIE Union City C, Manager at Holiday Inn Express Union City/San Jose, responded to this review

globetr0ter, on behalf of all the staff here at our property, we'd like to thank you for taking the time to write about your experience with us. All of our breakfast items are brand-standard, but we take guest feedback very seriously and are looking into it. We look forward to your next stay! Holiday Inn Express-Union City More 

Phoenix, Arizona
Level Contributor
23 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed December 9, 2014

The hotel is clean and quiet. The complimentary breakfast was generally good & provided a nice variety. The property is located adjacent to a shopping/entertainment complex, so there are plenty of options for dining, shopping or even taking in a movie. It is just off a major highway with easy access to San Francisco, San Jose or other cities in... More 

Was this review helpful? Yes
HIE Union City C, Manager at Holiday Inn Express Union City/San Jose, responded to this review

Al P, thank you for taking the time to write about our location and how your stay was. We're glad you found our property convenient, and hope to see you soon! Holiday Inn Express- Union City More 

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