Holiday Inn Express Union City/San Jose (CA) - Hotel Reviews

Also Known As:: Holiday Inn Express Union City/San Jose Hotel; Holiday Inn Express Union City/San Jose Hotel Union City; Holiday Inn Union City; Union City Holiday Inn

Address: 31140 Alvarado-Niles Rd., Union City, CA 94587

Phone Number:

Region: United States > California > Union City

Amenities:

Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Restaurant Room Service Swimming Pool Wheelchair access

Hotel Style:

Ranked #2 of 3 hotels in Union City

Price Range: $

Hotel Class:2.5 star (2.5*)

Official Description (provided by the hotel):: Welcome to the Holiday Inn Express Hotel Union City, CA! We are located in the heart of the SF Bay Area and at the gateway to Silicon Valley! The new Union City Holiday Inn Express Hotel offers all the modern amenities with the convenient to Oakland, Hayward, Fremont, & San Jose. We are also central to several major universities & attractions including Cal State Hayward, UC Berkeley, Jack London Square, Oakland Coliseum & Arena, Chabot College, Stanford University, Great America Theme Park, and San Jose State University. Located adjacent to the Union Landing Entertainment Complex, our guests can choose from over a dozen restaurants, a variety of shopping options, IFLY (indoor skydiving) and 25 movie screens within walking distance. Choose to dine at Chevy s, Chili s, TGI Friday s, Texas Roadhouse, Applebee s, IHOP, or just pick up a snack at In-N-Out Burger, or Krispy Kreme Donuts. The hotel features an indoor/outdoor solar heated pool, heated whirlpool spa, on-site fitness center plus our renowned complimentary Express Start breakfast bar. Our guest rooms feature free high-speed internet access, coffee makers, iron and ironing boards, two-line speaker phones with voice mail and ergonomic chair. We are central to all Bay Area airports: San Jose, South (SJC), Oakland, North (OAK) and San Francisco (SFO) - each within a 25 mile range. We look forward to serving you on your next visit to the Bay Area! ... more less

Reservation Options:: TripAdvisor is proud to partner with IHG, Orbitz, Expedia, Booking.com, Travelocity, Venere, Hotels.com and Priceline so you can book your Holiday Inn Express Union City/San Jose reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Cherlyn A

Las Vegas, Nevada, United States

1 review

“Professonal staff, and courtesy accomodations.”

Reviewed May 6, 2013

What a professional courteous front desk clerk Shuja M. was during my stay at the Holiday Inn Express. He corrected what could have been a major problem with the parties sleeping arrangements that I was traveling with. The mistake was made by Hot wire.com on my original reservation. There was a miscommunication with the people, rooms and getting the rooms... More

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Alex A

San Diego, California

Senior Reviewer

6 reviews

3 hotel reviews

Reviews in 3 cities

4 helpful votes

“Satisfactory stay”

Reviewed April 1, 2013

I stayed here for three nights last week. It was my second time to stay in this hotel. I had room 415 overlooking the front of the hotel. There is a lot of traffic and activity in the front of the hotel and the noise could be bothersome if you are noise sensitive. Other than this, I thought my room... More

uzengirl

santa monica

Top Contributor

60 reviews

15 hotel reviews

Reviews in 28 cities

37 helpful votes

“Construction noise”

Chose this place because it was closest to my son's friend who lives in Fremont. The room was a good size with a very comfortable mattress and choice of pillows. The heater was a little tricky to set. The workout room was adequate. The pool has a device to assist individuals with physical impairments. The free breakfast had many choices... More

Javier A

Placentia, California

1 helpful vote

“Did NOT get the king bed that I paid for”

Reviewed March 20, 2013

I'm a Gold Level Priority Club member. I know how to book a room with Holiday Inn as I have done it numerous other times. I booked a King Bed Leisure Non Smoking room. I received a confirmation email (60093336) stating I was receiving my King Bed. When I arrived, everything was normal. I've never had a bad experience with... More

Was this review helpful? Yes 1

Dear Javier A, Thank you for staying with us and taking the time to leave a review. We strive to provide the best possible service and experience and it is always great to hear from our guests on how we are doing. We are very sorry to read that you experienced inconvenience because we did not meet your expectations. The... More

Gee557

Northampton, Massachusetts

59 reviews

14 hotel reviews

20 helpful votes

“Terrible”

Reviewed March 15, 2013

The staff were wonderful. The room is OK. The location is scary. I didn't feel safe. Stay away from the Walmart. The mall across the street has mainly restaurants and a sketchy Walmart. Not sure if Union City has any good hotels. I would never go back here.

general5star1962

Corona, California

57 reviews

Reviews in 35 cities

13 helpful votes

“Another Average HIE - OK for a Short Stay”

Reviewed March 14, 2013

As I posted in my review of a HIE in Tuscon, the HIE chain is starting to show it's age. This place is due for a remodel. First room was on the east side of the hotel and had to listen to a hum from their climate control system outside my window all night long. Then a 5am, a trash... More

SoCa1l26

Los Angeles, California

50 reviews

36 hotel reviews

Reviews in 25 cities

53 helpful votes

“Good, decent hotel”

Reviewed January 26, 2013

I stayed in this hotel on a business trip. The front desk was helpful at checkin, although somebody was being trained and that person handled my information. It took a bit longer than it should have, but not a big deal. The hotel lobby is nice but not fancy. The hotel appears to be very clean and in good repair.... More

See 2 more reviews by SoCa1l26 for Union City

Dear SoCa1l26, Thank you for your thoughtful comments and input. We appreciate your attention to detail as we do work hard to keep our hotel updated and thoroughly clean. With limited space in the SF Bay Area, thank you for noting our efforts to improve and work with the limited space that we have. We will certainly share your feedback... More

GarciaFamilyMayor

10 reviews

6 hotel reviews

Reviews in 9 cities

7 helpful votes

“Not bad, not great”

Reviewed January 16, 2013

Right from check in I was floored by the rudeness from the front desk. She was obviously bothered that I had interrupted her phone conversation. Aside from that horrible first impression I was pleased with the location, a large movie theater, great restaurants, a grocery store and Walmart. The hotel is on the small side but the room was above... More

Dear GarciaFamilyMayor, Thank you for taking the time to write a comment. Please be assured that we will share your concerns with our entire team and ensure that customer service is further improved. We hope you will visit us again during your next trip to Union City. Thank you again for your compliments about our rooms and setting. We really... More

kcollett67

Orange County, CA

Senior Contributor

35 reviews

18 hotel reviews

Reviews in 19 cities

41 helpful votes

“Nice place, centrally located”

Reviewed January 9, 2013

If I could, I would give 3.5 stars. But I will edge it up higher as a 3 seemed to low. Check in: Front desk person in the evening was very helpful, courteous and professional. The rooms are very nice. Bed is comfy. Pillows were not very comfortable - but doable for the night. The room is spacious, clean and... More

Dear Kcollett67 Thank you for taking the time to provide feedback. We are very glad that you enjoyed your stay and appreciated our service. We will continue to look for ways to improve our breakfast and bedding options. It is very helpful to hear from our valued guests so we can focus our efforts in the right direction. We sincerely... More

wtyoung13

“Work Trip in Union City”

Reviewed November 14, 2012

The hotel was very nice, more upscale than other Holiday Inn Expresses I have stayed at. The front desk was very helpful and also friendly and polite. A nice surprise/treat was the snacks and wine they set out each evening for guests to enjoy! The workout room was sub-par, but it worked for a few quick workouts on a business... More

Dear WTyoung 13 Thank you for taking the time to comment. We truly love hearing from our guests. We continue to seek ways to improve our hotel and will re evaluate our fitness offerings. As an urban location, we often have space limitations, but will always seek out creative ways to improve our service and amenities. Thanks again for your... More

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Holiday Inn Express Union City/San Jose Hotel

Holiday Inn Express Union City/San Jose

37 reviews from our community

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