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All 4 Union City hotels

Extended Stay America - Union City - Dyer St.

2.5 of 5 Hotel   |   31950 Dyer St., Union City, CA 94587
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65%
Ranked #3 of 4 hotels in Union City
Certificate of Excellence 2014
A recent review
3 of 5 stars Reviewed May 19, 2014
Dan G San Francisco, California
  • Overview
  • Reviews (38)
  • Photos (13)
  • Amenities
  • Q&A
  • Room tips (11)
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38 people have reviewed this hotel

Traveler rating
    22
    3
    7
    1
    5
See reviews for
5
5
4
19
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
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English first
Carson
2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed May 20, 2014

This is the second time I planned to stay here. When I checked in the first time they informed me they only had smoking rooms available even though I had booked a non smoking room. Fortunately, it was early enough that I was able get a room elsewhere. A few months later I tried again. Same story from the hotel... More

Was this review helpful? Yes 1
Manager_11525, Manager at Extended Stay America - Union City - Dyer St., responded to this review

Sam - I appreciate you bringing your experience to our attention. Please accept our sincerest apologies for the booking issues that you experienced during your stay. I will meet with the staff to review our reservations policy and guest protocol to ensure your experience is not repeated. If you would like to discuss this further, please do not hesitate to... More

San Francisco, California
2 reviews
3 of 5 stars Reviewed May 19, 2014

I stayed 3 nights at this hotel recently and went in after reading all the previous reviews. For the most part, things were as I expected - a budget hotel located just off the edge of a crowded retail/restaurant area. I was worried about overnight car break-in, which thankfully did not happen. First the negatives...The big downer was that the... More

Was this review helpful? Yes
Manager_11525, Manager at Extended Stay America - Union City - Dyer St., responded to this review

Dan – Thank you for taking the time to write a review of your stay. I’m so pleased to hear that you enjoyed our clean rooms with fully equipped kitchens at a great value. Your feedback regarding our overall room conditions are greatly appreciated and it will help us in our efforts to continually improve our hotel. If you would... More

Toronto, Canada
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed May 1, 2014

It's perfect location as everything is close by, shopping, restaurant etc. The staff is very helpful and the facilities is well maintained and have a full kitchen just like your on your own home. The disadvantage was, this is the only hotel i stayed that you have to pay extra bucks to have your room clean. No housekeeping around and... More

Was this review helpful? Yes 1
Manager_11525, Manager at Extended Stay America - Union City - Dyer St., responded to this review

Thank you for taking the time to write a review of your stay. I’m happy to hear that you enjoyed your time at our hotel including our convenient location. Please know, our housekeeping service is provided once a week for guests staying 8 or more nights. For those who are staying for shorter periods of time, services can be purchased... More

10levitra
Contributor
14 reviews 14 reviews
12 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed April 20, 2014

For the bay area, this is a ok priced hotel. There is not much else around that is worthy of my dollars. In fact, the bay area is overpriced. When I stepped in the room it smelled like curry. So we told the lady to spray it down. The bed was small for 2 people. Its ok to sleep in... More

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Union City - Dyer St., responded to this review

Thank you for posting a review of your stay. I am glad to hear that you were pleased with the rates at our hotel. Still, I apologize that you found your bed to be small and that you experienced some noise disturbance during the night. I will be sure to look into this issue to ensure it does not continue... More

Neenah, Wisconsin, United States
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed January 27, 2014 via mobile

We ended up staying at this hotel because everything else near Silicon Valley was booked. Compared to other hotels in this price range, this hotel is a great value. The Good: This hotel was relatively clean compared to others in this price range. The lobby felt secure and there were plenty of well known shops and restaurants nearby. The Not... More

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Union City - Dyer St., responded to this review

Thank you for sharing your experience with us. I am glad to hear that our location and the cleanliness of your room met your needs. Still, I apologize for the unpleasant smell you encountered during your stay. I will speak with our housekeeping staff to ensure that this issue is properly addressed. We look forward to having you visit us... More

Lansdowne, Pennsylvania
Senior Contributor
21 reviews 21 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed January 15, 2014

This place was excellent. Customer service was fantastic My room was wonderful great view of everything LOCATION WAS SPLENDID everything u can think of is around this hotel Check in was fast and easy Housekeeping was always on point

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Union City - Dyer St., responded to this review

The staff and I read your review, and would like to thank you for writing such great comments about our hotel. We are glad to read that you were pleased with our services and your room. As well, it is great to know that you liked our hotel's location. Thank you again for your kind words. The staff and I... More

Bay Area, California
Reviewer
5 reviews 5 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed December 5, 2013

I stayed here for an overnight layover for a business meeting after other hotels that I was more interested in were sold out. I have experience with Extended Stay America (ESA) in the Midwest/East Coast, so I already knew that this wouldn't necessarily be a first choice accommodation, but likely doable. Long story short: Typical budget hotel with limited amenities.... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Union City - Dyer St., responded to this review

Thank you for providing us with details about your stay. I am so glad that you enjoyed the friendly service our staff provided and all of the amenities our hotel had to offer. Still, I am so sorry that we could not fulfill the room type you reserved due to being overbooked and that you were disturbed by other guests.... More

Vista, California, United States
1 review
4 of 5 stars Reviewed November 4, 2013

This extended stay was awesome for the price, very clean, equip kitchen a plus when you have a family, free parking, almost every restaurant, a grocery store, Walmart etc in walking distance. Beds a little too firm for me but didn't kill me! Only 12.5 miles from Raider Stadium and 20miles to San Francisco, the equip kitchen allowed me to... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Union City - Dyer St., responded to this review

It is so rewarding to read that you had a pleasant stay with us. Thank you for your comments. We appreciate you letting us know that your bed wasn't that comfortable and the breakfast wasn't up to level. We are sorry for this issue, but are happy to read that you enjoyed your stay and the location as well. Thank... More

Des Moines, Iowa
1 review
5 of 5 stars Reviewed November 1, 2013

Newly renovated Rooms no old smell, Nice working kitchen, Clean and friendly staff. Near Lucky's for good fresh Groceries. Movies and It is really in a good and nice location.. Definitely I Would stay here again on my next visit.

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Union City - Dyer St., responded to this review

I want to thank you for taking the time to post a review of your stay. I am glad to read that you were pleased with our customer service and we are glad that you enjoyed your stay as well as the location. Once more, thank you for posting your review. We look forward to having you visit with us... More

Santa Ana, California
1 review
5 of 5 stars Reviewed September 26, 2013

I would be glad to stay here any time. The amenities beat the hell out of a standard hotel room and the price was very reasonable. A lot of bang for your buck. No kids on my trip, so no real comment there. 1/2 hour or so from SF, but the value was worth it

Was this review helpful? Yes
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Additional Information about Extended Stay America - Union City - Dyer St.

Address: 31950 Dyer St., Union City, CA 94587
Phone Number:
Location: United States > California > Union City
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Extended Stay America - Union City - Dyer St. 2.5*
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Also Known As:
Extended Stay Union City
Union City Extended Stay

13 photos of this hotel

Management photos: Courtesy of the property manager

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Pool/beach area (1)
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Room/suite (5)
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Hotel & grounds (2)
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Other (5)

Amenities

Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Class
Number of rooms
121

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