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All 4 Union City hotels

Extended Stay America - Union City - Dyer St.

2.5 of 5 Hotel   |   31950 Dyer St., Union City, CA 94587
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Extended Stay America - Union City - Dyer St.
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Ranked #3 of 4 hotels in Union City
A recent review
3 of 5 stars Reviewed January 27, 2014
Derrick-Basler Neenah, Wisconsin, United States
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34 people have reviewed this hotel

Traveler rating
    22
    3
    4
    0
    5
See reviews for
5
3
4
17
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • English first
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English first
Neenah, Wisconsin, United States
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed January 27, 2014 via mobile

We ended up staying at this hotel because everything else near Silicon Valley was booked. Compared to other hotels in this price range, this hotel is a great value. The Good: This hotel was relatively clean compared to others in this price range. The lobby felt secure and there were plenty of well known shops and restaurants nearby. The Not... More

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Union City - Dyer St., responded to this review

Thank you for sharing your experience with us. I am glad to hear that our location and the cleanliness of your room met your needs. Still, I apologize for the unpleasant smell you encountered during your stay. I will speak with our housekeeping staff to ensure that this issue is properly addressed. We look forward to having you visit us... More

Philadelphia, Pennsylvania
Contributor
17 reviews 17 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 15, 2014

This place was excellent. Customer service was fantastic My room was wonderful great view of everything LOCATION WAS SPLENDID everything u can think of is around this hotel Check in was fast and easy Housekeeping was always on point

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Union City - Dyer St., responded to this review

The staff and I read your review, and would like to thank you for writing such great comments about our hotel. We are glad to read that you were pleased with our services and your room. As well, it is great to know that you liked our hotel's location. Thank you again for your kind words. The staff and I... More

Bay Area, California
Reviewer
5 reviews 5 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed December 5, 2013

I stayed here for an overnight layover for a business meeting after other hotels that I was more interested in were sold out. I have experience with Extended Stay America (ESA) in the Midwest/East Coast, so I already knew that this wouldn't necessarily be a first choice accommodation, but likely doable. Long story short: Typical budget hotel with limited amenities.... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Union City - Dyer St., responded to this review

Thank you for providing us with details about your stay. I am so glad that you enjoyed the friendly service our staff provided and all of the amenities our hotel had to offer. Still, I am so sorry that we could not fulfill the room type you reserved due to being overbooked and that you were disturbed by other guests.... More

Vista, California, United States
1 review
4 of 5 stars Reviewed November 4, 2013

This extended stay was awesome for the price, very clean, equip kitchen a plus when you have a family, free parking, almost every restaurant, a grocery store, Walmart etc in walking distance. Beds a little too firm for me but didn't kill me! Only 12.5 miles from Raider Stadium and 20miles to San Francisco, the equip kitchen allowed me to... More

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Manager_11525, General Manager at Extended Stay America - Union City - Dyer St., responded to this review

It is so rewarding to read that you had a pleasant stay with us. Thank you for your comments. We appreciate you letting us know that your bed wasn't that comfortable and the breakfast wasn't up to level. We are sorry for this issue, but are happy to read that you enjoyed your stay and the location as well. Thank... More

Des Moines, Iowa
1 review
5 of 5 stars Reviewed November 1, 2013

Newly renovated Rooms no old smell, Nice working kitchen, Clean and friendly staff. Near Lucky's for good fresh Groceries. Movies and It is really in a good and nice location.. Definitely I Would stay here again on my next visit.

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Union City - Dyer St., responded to this review

I want to thank you for taking the time to post a review of your stay. I am glad to read that you were pleased with our customer service and we are glad that you enjoyed your stay as well as the location. Once more, thank you for posting your review. We look forward to having you visit with us... More

Santa Ana, California
1 review
5 of 5 stars Reviewed September 26, 2013

I would be glad to stay here any time. The amenities beat the hell out of a standard hotel room and the price was very reasonable. A lot of bang for your buck. No kids on my trip, so no real comment there. 1/2 hour or so from SF, but the value was worth it

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1 review
5 of 5 stars Reviewed September 5, 2013 via mobile

I've never had a bad experience staying here.The location is cool bunch of different places to eat in the area.They have the nicest staff too they make you feel at home especially April she's the best.

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Union City - Dyer St., responded to this review

Thank you for posting such a great review about our hotel and our staff. I am happy to know that our location and amenities were convenient for your needs. Also, I am glad that April and our staff provided you with courteous and friendly customer service. I'm thrilled that you have enjoyed all of your stays with us and we... More

Richmond, California
1 review
1 of 5 stars Reviewed August 31, 2013

The attitude of the staff sucks, and is less than accommodating or friendly. If you don't mind being walked in on by maintenance staff, then go for it. Oh, and they were going to have a 2-day fire inspection the next 2 days, with alarms and forced access to our room for 7 hours each day. They did not tell... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Union City - Dyer St., responded to this review

Thank you for your recent review of your stay. I am sorry to hear that our staff was not up to standards in providing you great customer service. In response to your feedback, I am going to make sure that our front desk and staff are fully trained in customer service policies and procedures. I really appreciate you bringing this... More

Depoe Bay, Oregon
Senior Contributor
33 reviews 33 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed August 26, 2013

My wife and I were long term residents at this property and lived through the refreshing of it. I returned on business to find the remodel complete and outstanding. Beds, TVs, bathrooms, flooring, and paint are better than one might expect for a property in a shopping center. I am a traveler and have to say that this property is... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Union City - Dyer St., responded to this review

Thank you so much for posting a review of our property for your latest stay. I'm so pleased to hear that you thought the renovated rooms were outstanding. This is great feedback, especially since you have been with us since we started the renovation. Please know, your positive opinion is highly valued and we appreciate you taking the time to... More

Cali
1 review
5 of 5 stars Reviewed August 15, 2013

Very well kept and clean. This is a great place for couples. You can walk to the movie theater and restaurants or stay in and cook a romantic dinner. My room was very spacious and bright. I would definitely recommend this hotel to my friends and family. Looking forward to returning soon.

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Union City - Dyer St., responded to this review

Thank you for posting such an amazing review of our rooms and our hotel. I'm thrilled that you had such a wonderful experience with us here at Union City and that you would recommend our location to your loved ones. The cleanliness and satisfaction is very important to us so I am glad that we were able to fulfill that... More

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Additional Information about Extended Stay America - Union City - Dyer St.

Also Known As:
Extended Stay Union City
Union City Extended Stay
Address: 31950 Dyer St., Union City, CA 94587
Phone Number:
Location: United States > California > Union City
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #3 of 4 hotels in Union City
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Extended Stay America - Union City - Dyer St. 2.5*
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