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BEST WESTERN Orchard Inn

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555 South Orchard Ave., Ukiah, CA 95482
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Best prices for: 1 room 1 guest
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BEST WESTERN Orchard Inn
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253 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
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  • German first
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    (69)
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    (51)
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California
Level Contributor
35 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

Door handle to back door was broken...the few extra steps around the building to the front didn't bother me, but it goes to quality. No elevator... Only a 2 story place, but make note if that's an issue. Drinks vending machine was completely empty...this was a nuisance, but again, not the end of the world right? Wifi sucked. I mean,... More 

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Alturas
2 reviews
5 of 5 stars Reviewed 3 days ago NEW

We did an on-line reservation and thought we had reserved a 2 queen room - ends up it was a king room. No problem - changed us over to a 2 queen room like it was no big deal. The young woman at the front really knew her job and was so customer service friendly. Also the young woman helping... More 

Review collected in partnership with Best Western

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Pittsburg, United States
1 review
5 of 5 stars Reviewed 1 week ago

The staff did their best to provide us with an early check in as we had a wedding to attend. There were many activities going on in Ukiah so the hotel was full but they were able to accommodate our party by getting our 3 rooms ready for us. The staff made this trip very comfortable. Thank you!!

Review collected in partnership with Best Western

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1 review
3 of 5 stars Reviewed 1 week ago via mobile

No elevator and tub didn't drain so this meant I had a screaming toddler whilee I went to car and back up several times also could hear everyone else lugging bags up stairs because they stuck me right next to the stairs

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california
Level Contributor
23 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
2 of 5 stars Reviewed 1 week ago

Disappointing We were given the disabled room despite The fact that we are not disabled. They said they had no other rooms. The picture of this hotel on hotels.com shows a vineyard. There is no vineyard anywhere in sight. Starting at around 530 in the morning, people are making noise. There is very little soundproofing so even normal noise woke... More 

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1 review
4 of 5 stars Reviewed 1 week ago

I like this place & have stayed here numerous times, I have noticed things here that needed attention & the management is very good at addressing & correcting the issues. last stay was good except the 'free wifi' didn't work at all, & front desk was NO HELP.. too long of a story I'm not gonna go into here, but... More 

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Shingle Springs
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 2 weeks ago

front desk is very courteous and helpful. We checked with other hotels in the area, they seem to all be old and expensive. Our room was clean and adequate. Too many rooms with motel doors leading to the street, and you had to leave the building to get to the breakfast area and pool. Otherwise hotel was just o.k., Way... More 

Review collected in partnership with Best Western

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Reno, Nevada
Level Contributor
51 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Stayed here this past weekend while visiting wineries with friends. The hotel accommodated our requests for adjoining rooms with our friends and delivered a gift I sent ahead to their room. The rooms were adequate, but upon arrival the sink in our room was filthy and the light was out in our bathroom. However, the staff got on it immediately... More 

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Lassen County Ca
Level Contributor
4 reviews
4 hotel reviews
1 of 5 stars Reviewed 3 weeks ago via mobile

I'm writing this review at 4am. Front desk was unable to take action and quiet a loud neighboring room/tv. After 3 hours of listening to the other guests tv and 2 phone calls to front desk, they offered to move me to another room at 3:30 am. Hmm....? Night management appeared ineffective to provide solution to basic problem. Could be... More 

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Ukiah, United States
1 review
5 of 5 stars Reviewed May 26, 2015

Very happy since I started staying at this location. I used to stay at a neighboring hotel, it was less expensive but the rooms and linens seemed to get progressively worse. Quiet, clean and a friendly staff is all that matters to me, and that's what I get when I stay here!!

Review collected in partnership with Best Western

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