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Bel Air Motor Hotel

140 West 1st Street, Tustin, CA 92780
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7 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    2 of 5 stars
  • Value
    2 of 5 stars
  • Cleanliness
    2 of 5 stars
Date | Rating
  • English first
  • Any
English first
  • All months
  • Mar-May only
  • Jun-Aug only
  • Sep-Nov only
  • Dec-Feb only
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1 review
3 of 5 stars Reviewed 3 weeks ago

There are pretty much two reasons to stay here. It's affordable and the location. The price is cheap and sometimes the motel offers a weekly rate. This is a motel not a hotel and so naturally many of the accommodations one might find at the holiday inn won't be here. Concierge customer service isn't here. Why? To keep the rent... More 

Was this review helpful? Yes
Garden Grove, California
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed May 8, 2015

It all begins with a rude staff. The staff here are not trained in customer service at all. Expect less than average service in all forms (sanitary included). This is more of a transient rest stop for people living in motels as a lifestyle rather than people on vacation or business trips. Apparently, them dealing with the undesirables they rent... More 

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Austin, Texas
1 review
5 of 5 stars Reviewed February 14, 2013

Let me start off by saying this motel is very clean and is equivalent to the famous Howard Johnson motels. This vintage motel is a flashback of my visits to the Howard Johnson motels back in the 60s. This kitchenette suite was rented for me while I was visiting my family in Tustin, CA. The towels were fluffed upon request,... More 

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Tustin, California
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed February 12, 2013

This was the worst place I have ever stayed at. It looked OK from the outside, but what a nightmare. No ice, TV did not work, dirty, bugs, faulty lighting, no maid service, craby Mgr. I know this is curt, but I don't want to spend a lot of time on this terrible place. You have been warned!

Was this review helpful? Yes 3
Level Contributor
1 review
common_n_hotel_reviews_1bd8 11 helpful votes
1 of 5 stars Reviewed August 4, 2011

Went to check the place out but got yelled at by the manager. It was like we were bothering her. I wanted info on the phone service provided because I didn't have a cell phone but she waived me off and stormed away. She was in the back room yelling that I was crazy. I wasn't going to get a... More 

Was this review helpful? Yes 11
2 reviews
common_n_hotel_reviews_1bd8 14 helpful votes
1 of 5 stars Reviewed April 9, 2010

The room was clean when we checked in but the pests are a deal breaker: 4 inch long cockroaches that fly when you try to swat them! You kill one, then there's 2 more coming at you! They even climb on the bed, found one crawling towards me. Some people call these waterbugs. Watch out they're in the bathroom as... More 

Was this review helpful? Yes 8
1 review
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed October 25, 2008

The rooms are nice, very old motel has some charm. But it is infested by huge flying cockroaches that come out at night. I talked to other guests and they seem prevalent all year round in every room. You can see them as you enter the building at night, crawling around the entrance. We also had ants crawling inside our... More 

Was this review helpful? Yes 7

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