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BEST WESTERN PLUS Truckee-Tahoe Hotel

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11331 Brockway Road, Truckee, CA 96161
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1 room 1 guest
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BEST WESTERN PLUS Truckee-Tahoe Hotel
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54 Reviews from our TripAdvisor Community

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Traveler rating
    27
    22
    3
    1
    1
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17
19
5
6
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
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  • All months
    (54)
  • Mar-May only
    (19)
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    (28)
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    (7)
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Fairfield, United States
1 review
4 of 5 stars Reviewed 4 days ago NEW

Nice hotel. A lot of noise with the remodeling. We were sent to the wrong room initially (the room was already occupied) Breakfast needs to be extended hours on weekdays and weekends also. We will stay at this location again more for convience for us. I think the cost of the hotel on Saturday night a bit pricey for the... More 

Review collected in partnership with Best Western

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San Jose, California
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago NEW

Well appointed rooms and lots of local trails, including a close trail to the Truckee River. Great staff with good restaurant recommendations. We only could stay for one evening, but will definitely put this into our rotation for our next doggie vacation.

Was this review helpful? Yes
David H, General Manager at BEST WESTERN PLUS Truckee-Tahoe Hotel, responded to this review

Dear Travelers - We're so glad you enjoyed your stay and appreciated our location, amenities, and staff. It's great to get such positive feedback and even better to have earned your return business. Thank you again for leaving your comments and we hope you'll be back soon. Travel Safe More 

Post Falls, Idaho
Level Contributor
90 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed 1 week ago

This Best Western is not quite a Plus. The beds are very comfortable, GREAT PILLOWS, but the hotel itself needs repairs and a little sprucing up. When we drove up the first thing I noticed is a screen half off of a guest room window. The entrance is a bit awkward to try to maneuver a luggage cart through. Good... More 

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David H, General Manager at BEST WESTERN PLUS Truckee-Tahoe Hotel, responded to this review

Dear Traveler - Thank you for your feedback. As I am sure you noticed we are in the process of upgrading the entire hotel. The rooms are newly renovated and our new courtyard with an over-sized spa, firepit, and pool will be open in September. Hope you can visit us again to enjoy these new features and our outstanding service.... More 

Pittsburgh, Pennsylvania
1 review
5 of 5 stars Reviewed 1 week ago

Great staff at the front desk. Very helpful. I needed advice on hair salons, eye doctors, lost sunglasses, and letter mailing this trip! They were always attentive. Rooms are clean, new. Really like having a new microwave and real refrigerator. Breakfast is very good. Like the waffle making machine! 3 Good restaurants just across the street.

Was this review helpful? Yes
Ray D, General Manager at BEST WESTERN PLUS Truckee-Tahoe Hotel, responded to this review

Dear Traveler- Thank you for taking the time to review your stay. We always appreciate such great comments regarding our staff and amenities. Glad you enjoyed your stay with us an hope to see you again soon. Travel Safe More 

Los Gatos, California
Level Contributor
55 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This newly remodeled motel was very nice. The decor was excellent, especially for a motel. Whoever upgraded it had good taste! The room had a pronounced smell, but being able to open the window and sleep without A/C was very nice. It would be nice, however, to have "Don't back in" signs for the parking, as the exhaust fumes when... More 

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Ray D, General Manager at BEST WESTERN PLUS Truckee-Tahoe Hotel, responded to this review

Dear Guest - Thank you for your review. I am glad you enjoyed your stay with us during your wedding trip. Look forward to seeing you again More 

San Francisco, California
Level Contributor
56 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Let me just say....in the last ten years I have frequented this establishment 2-3 times a year and have seen the name change many times: Best Western, Larkspur Inn, the Truckee Tahoe Inn to now the Best Western Plus. While the exterior/interior has had upgrades over the years, the front desk staff had stayed the same creating that atmosphere of... More 

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Ray D, General Manager at BEST WESTERN PLUS Truckee-Tahoe Hotel, responded to this review

Dear Guest - Thank you your detailed review. Your experience is certainly the exception and not the rule, however I appreciate you bring your comments to me attention. We definitely dropped the ball on some things and I will address them. Thank you again for your patience and understanding Hope to see you again soon More 

Shasta Lake, United States
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

This motel is in a beautiful quiet area. When we arrived the air smelled wonderful of the evergreen trees. We were so glad to find a motel out of all the heat and smokey conditions in our area. Quiet clean motel.

Review collected in partnership with Best Western

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Ray D, General Manager at BEST WESTERN PLUS Truckee-Tahoe Hotel, responded to this review

Dear Guest - Thank you for your review. I am glad you found your stay to be everything you needed. Our area and hotel is indeed an oasis in the mountains thanks More 

Oklahoma
Level Contributor
208 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed in room 136 in July. The front desk person was friendly and helpful upon check in. Our room was nice, clean and comfortable. The room was located near the back of the property so it was pretty quiet. One of the beds did squeak a little bit though. We had good wifi. The next morning we ate breakfast... More 

Was this review helpful? Yes
Ray D, General Manager at BEST WESTERN PLUS Truckee-Tahoe Hotel, responded to this review

Dear Traveler - Great to hear that you enjoyed our hotel and service. I also appreciate your feedback. We are always looking for ways to improve our guest's experience. Thank you again More 

Mill Valley, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

We had an excellent experience at this Best Western for a quick getaway from the Bay Area. It was quiet, convenient, very clean---and the staff was professional and personable. Easy access to downtown Truckee and a short ride to Brockway/Kings Beach area of Tahoe.

Review collected in partnership with Best Western

Was this review helpful? Yes
Ray D, General Manager at BEST WESTERN PLUS Truckee-Tahoe Hotel, responded to this review

Dear Traveler - Glad you had a great getaway from the big city and enjoyed our mountain retreat. We also never tire of hearing from satisfied guests. Thank you for the great feedback. Travel Safe More 

Los Ranchos, NM
Level Contributor
94 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed 3 weeks ago

When we booked this hotel, it was not a Best Western - that distinction occurred two months ago. Since the BW+ raises the bar for quality reviews, the owners are actively upgrading and remodeling. Our room was newly remodeled and WOW what luxury. At any rate, reception was a little hectic due to new staff - this is OK, since... More 

Was this review helpful? Yes
Ray D, General Manager at BEST WESTERN PLUS Truckee-Tahoe Hotel, responded to this review

Dear Guest - Thank you for your feedback. I am happy we could provide accommodations that exceeded your expectations. As you noted, it will only get better with the many improvements we are working on. Be sure to visit us again os you can enjoy our newly renovated courtyard with a new pool and oversized spa. Thanks again More 

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Amenities (19)
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Deluxe King (48)
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Deluxe Two Queen (46)
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King Suite (58)
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Queen Suite (45)
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Restaurants and Bars (20)
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The Hotel (33)

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Room/suite (5)
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