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BEST WESTERN PLUS Truckee-Tahoe Hotel

Certificate of Excellence
11331 Brockway Road, Truckee, CA 96161
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BEST WESTERN PLUS Truckee-Tahoe Hotel
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BEST WESTERN PLUS Truckee-Tahoe Hotel
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220 reviews from our community

Traveler rating
    79
    94
    34
    6
    7
See reviews for
71
67
14
16
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Loveland, United States
1 review
5 of 5 stars Reviewed 1 week ago

This was the second time in Truckee visiting our adult children. The hotel is a 10 minute walk from where they live. The convenience is only surpassed by the comfort. Noise was never an issue and the temperature control was excellent. The bed was so comfortable. Garrett (front desk) was very friendly and helpful. Wouldn't consider staying at any other... More 

Review collected in partnership with Best Western

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Chris N, General Manager at BEST WESTERN PLUS Truckee-Tahoe Hotel, responded to this review

Hello Traveler! Thank you so much for your kind review. I appreciate the feedback. As I reflect on my first six months here at the property, many highlights do stand out for me. For one, we converted to a major brand name known in the industry for having the highest standards of service and cleanliness. Also though, one of the... More 

2 reviews
5 of 5 stars Reviewed 1 week ago

Loved our stay at the Best Western in Truckee, CA and so glad to see it return after being away for several years. Very consistent quality, comfort, service, and great staff. Will be glad to return again soon.

Review collected in partnership with Best Western

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Chris N, General Manager at BEST WESTERN PLUS Truckee-Tahoe Hotel, responded to this review

We appreciate your feedback and insight. We are very proud to be back with the Best Western family as well. Consistency, cleanliness and quality are all paramount with Best Western, and that is a major reason we came back to the brand. As the Best Western Plus - Hotel Truckee Tahoe, we hope to be with the BW family for... More 

1 review
5 of 5 stars Reviewed 2 weeks ago

The hotel was undergoing upgrades, so need to work around the construction; but understandable. I can see it is going to be very nice. The place was very quiet, easy parking, great access. A wonderful stay. The internet was pretty slow; not sure why. No tub, just shower but I can understand due to cleanliness. Breakfast was great; very nice... More 

Review collected in partnership with Best Western

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Chris N, General Manager at BEST WESTERN PLUS Truckee-Tahoe Hotel, responded to this review

Thank you very much for your kind words. We have been working hard to make this place shine. With the improvements to the facilities, I am sure your next stay with us will be even better. Thank you again. More 

Bend, Oregon
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed here for one night in March on our way home to Oregon. The location of the hotel is great - near a winery and restaurants, so no need to drive. The entry, lobby, and breakfast areas are very nicely remodeled. The rooms are remodeled well too. The hot tub was open and pool closed with landscaping getting done... More 

Was this review helpful? Yes
Chris N, General Manager at BEST WESTERN PLUS Truckee-Tahoe Hotel, responded to this review

Hello West Coast Road Tripper! We are very happy you chose our hotel for a night along the way and appreciate your business. Thank you for taking the time to review our property. We have done extensive work to revitalize the property, and we are happy you liked most of the improvements. I am sorry that the beds and TV... More 

Mill Valley, California
1 review
4 of 5 stars Reviewed 4 weeks ago

Room was clean and modern, and bed was very comfortable. Hot tub was a blessing after skiing all day. Breakfast was pretty good, but eat early to avoid the 8:30 am crowd. Staff were friendly and helpful and cheerfully recommended a number of good restaurants within a short walking distance of the hotel.

Was this review helpful? Yes
Chris N, General Manager at BEST WESTERN PLUS Truckee-Tahoe Hotel, responded to this review

Thank you for your review. I am glad that you found the hotel met your expectations. Comfy beds, and a full hot breakfast are super important. I hope to see you again soon. Best regards. More 

1 review
4 of 5 stars Reviewed 4 weeks ago

Basic hotel that has been renovated. Great for a night or two if you are skiing down the road. Quality of service has gone down since Best Western took over the breakfast / cleanliness of hotel is not the same. But, fine for an overnight. Price way to high!

Review collected in partnership with Best Western

Was this review helpful? Yes
Chris N, General Manager at BEST WESTERN PLUS Truckee-Tahoe Hotel, responded to this review

Thank you very much for your review. I am sorry that you felt the breakfast and cleanliness did not meet your expectations. I hope you can get another weekend in skiing and visit us soon. More 

Denver, Colorado
2 reviews
5 of 5 stars Reviewed 4 weeks ago

I stayed here recently with my boyfriend for a few nights and we loved it. Great location - 5 min drive from downtown and the ski slopes. Also, next door a lovely winery with bocce courts, and a handful of restaurants and bars within walking distance. The staff was helpful and rooms were clean and quite nice. Definitely recommend.

Was this review helpful? Yes
Chris N, Manager at BEST WESTERN PLUS Truckee-Tahoe Hotel, responded to this review

Thank you so much for your kind and detailed review of our property. We appreciate the feedback. We are glad you had the opportunity to get out and explore the area, and find fun activities even just steps from our property. As America's year-round playground, there are always a plethora of fun things to do around here. We hope to... More 

Sun Valley, Idaho
Top Contributor
94 reviews 94 reviews
23 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This is an older property recently converted to a BW. All surfaces were fresh and clean with bed and bedding worthy of a 4-5 star lux brand. Great price and dog friendly and very friendly staff plus they DO NO CHARGE EXTRA FOR DOGS which is great. We will stay here again with our dogs but just know that this... More 

Was this review helpful? Yes
Chris N, General Manager at BEST WESTERN PLUS Truckee-Tahoe Hotel, responded to this review

Hello pet-loving traveler, Thank you very much for your kind review. We like to think our product is of 4 or 5 star quality, and it is nice to hear. I want to mention though that there is a one-time charge pet fee of $50.00 (unless he/she is a service animal). Sorry to mislead you and the T.A. community. We... More 

Corte Madera, California
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 weeks ago

Our family of four stayed here for 3 nights in March to catch some last skiing at Northstar. We LOVED our stay here and would definitely return. Clean, very comfortable, recently remodeled rooms. Great breakfast buffet -- your standard eggs, sausage, waffles, cereal choices, pastries, juice, coffee. Hot tub open in winter (it looks like they are in the middle... More 

Was this review helpful? Yes
Chris N, General Manager at BEST WESTERN PLUS Truckee-Tahoe Hotel, responded to this review

Wow! We appreciate such lovely feedback. It's wonderful that you were able to get in a few more ski days at Northstar this March. Glad to hear that you would consider us again for your next trip to the Truckee area. We hope to see you soon. More 

Senior Reviewer
7 reviews 7 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed March 17, 2015

Nice place a little on the older side but very clean. Everyone was very friendly and very helpful. The check in and checkout process was easy and took less than 5 minutes. The breakfast wasn't just sweet rolls and coffee but eggs, toast, sausage, waffles, and a little of everything else. It was a cozy place to come back to... More 

Was this review helpful? Yes
Chris N, General Manager at BEST WESTERN PLUS Truckee-Tahoe Hotel, responded to this review

Hello Traveler, Thank you for your detailed review. Cleanliness, customer service, efficiency, and breakfast are all top priorities for us, and we appreciate you mentioning how well we did. We also, think our hotel is a cozy place to unwind after a day gliding on the slopes. We hope to see you again in Truckee very soon. Best Regards. More 

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