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Truckee Donner Lodge

Certificate of Excellence
10527 Cold Stream Road, Truckee, CA 96161
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Truckee Donner Lodge
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171 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
Date | Rating
  • English first
  • Any
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  • All months
    (171)
  • Mar-May only
    (41)
  • Jun-Aug only
    (69)
  • Sep-Nov only
    (18)
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    (43)
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5 of 5 stars Reviewed 3 days ago NEW

The accommodations were excellent: clean, quite, comfortable. Stayed one night in June, it was very busy. There was a snafu, my fault, and I was billed for two nights. A month later when I discovered the error, Jon, the GM, fixed it immediately (and pleasantly). Due to the nice digs as well as Jon and staff's great attitude I'll for... More 

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Irvine, California
Level Contributor
106 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed here for one night during our road trip around the area. The hotel is very convenient to the new Emigrant Trail Museum. It is also close to Truckee. The staff members we encountered were all extremely nice and helpful. The room was a good size and the bed was comfortable. The breakfast is decent (we've had better free... More 

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truckeedonnerlodge, General Manager at Truckee Donner Lodge, responded to this review

Dear LuvDebe, Thank you for your review on Trip Advisor. We are glad you enjoyed your stay with us and our very convenient location. Our staff works very hard to exceed our guests' expectations and happy that you found our team to be very friendly and helpful. More 

Level Contributor
1 review
2 of 5 stars Reviewed 4 weeks ago

We picked out this place because it was close to Donner Memorial State Park. They did a pretty good job cleaning the room. Before we left for our trip, I called up requesting check out, but was told by the front desk woman that they were sold it and couldn't grant me a late check out. Later on I found... More 

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Mountain View, CA
Level Contributor
93 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 stars Reviewed June 20, 2015

Stayed here with friends for a Tough Mudder event at Northstar. Really nice location for the North Tahoe area. Very clean hotel. Chaz at the front desk was very nice. However it's a bit pricy at 180 a night. Was worried about the prior complaints about the beds, but they were fine. Small pool and hot tub on location. Breakfast... More 

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truckeedonnerlodge, General Manager at Truckee Donner Lodge, responded to this review

Dear Dave W, Thank you for choosing to stay with us at our hotel. We are glad you had a good stay and enjoyed the amenities we have to offer. Sorry about the bananas. Typically that is not the case, as we are always trying to predict our morning breakfast consumption so that we do not generate lots of waste.... More 

Pioneer, California
Level Contributor
62 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed June 8, 2015

Our family, and many of our friends stayed here for the Grand Opening of the Donner Monument Visitor Center. The staff was very professional, helpful and courteous (thanks, Chaz!). The hotel was clean, well kept and comfortable (the mattresses were a little firm for my taste, though). It is a couple exits from Historic Downtown Truckee. All in all, I... More 

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truckeedonnerlodge, General Manager at Truckee Donner Lodge, responded to this review

Dear emcii, Glad you enjoyed our hotel and the opening of the Donner Monument Visitors Center. That is a very big deal for us and glad you were able to come out and enjoy. Thank you to for the shout out for Chaz. Our staff works very hard to exceed our guests expectations and glad we do so for you... More 

Truckee, California, United States
Level Contributor
2 reviews
5 of 5 stars Reviewed May 29, 2015

Every time we stay at the Truckee Donner Lodge it seems like we are visiting family. The staff always has a warm greeting and even remembers our names and our favorite rooms in the Lodge. We like the side of the hotel that looks over the river. Looking down on the river and through the tall pines from the second... More 

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truckeedonnerlodge, General Manager at Truckee Donner Lodge, responded to this review

Dear Pam N, Thank you for your wonderful review. We are glad you feel right at home when you stay with us as that is our goal with each and every guest that stays with us. We are pleased to continue to exceed your expectations when you stay with us! More 

Roseville, California
1 review
5 of 5 stars Reviewed May 22, 2015

AWESOME SAUCE is this Holiday Inn Express! Thank you very much for helping me out of a very difficult bind. Cassandra's professionalism in reviewing my reservation, understood my request & forwarded me on to Mgr.John Borden. Mr.Borden needed more info & followed through to resolve my issue. Both their kindness in listening to my situation I am very appreciative. Can't... More 

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truckeedonnerlodge, General Manager at Truckee Donner Lodge, responded to this review

Dear SHANNON H, Glad it all worked out! Thank you for staying with us and sharing your experience on Trip Advisor. More 

Minden, Nevada
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed May 20, 2015

Our group was to stay here two nights. A bill was slipped under the doors after only one night, as the staff at the front desk in error booked us for only one night. The person who was in charge of breakfast wasn't doing his or her job, as the tiny pancakes were like leather and appears not to be... More 

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truckeedonnerlodge, General Manager at Truckee Donner Lodge, responded to this review

Dear raguido, I am sorry about your experience with us and that we did not come close to meeting your expectations. I am not sure what happened with the breakfast that morning as we usually get many compliments for the food we serve. Your feedback helps us improve our services and address issues, thank you for sharing your concerns. More 

Morgan Hill, CALIF
Level Contributor
21 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
3 of 5 stars Reviewed April 29, 2015

After a full day fly-fishing on the Truckee River, what a nice surprise to be greeted so nicely by the evening front desk person. Very friendly and personable. The room was updated nicely and very clean. Only downside I noted was the noisy/clunky bathroom fan and the noisy AC fan. Room 303. Luckily I brought ear plugs or else there... More 

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Plattsburgh, New York
Level Contributor
25 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed January 25, 2015

This was a great hotel to stay at with super easy access to North Tahoe ski resorts. We wanted to try out several mountains instead of staying at one of the large resorts- it was a great choice to stay in Truckee. The hotel was clean, the front desk staff was VERY helpful accommodating. We happened to be staying over... More 

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