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The Ritz-Carlton, Lake Tahoe

5.0 of 5 13031 Ritz-Carlton Highlands Court, Truckee, CA 96161
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Certificate of Excellence 2014
The Ritz-Carlton, Lake Tahoe
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The Ritz-Carlton, Lake Tahoe
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424 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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Coto de Caza, California
11 reviews 11 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We visited this hotel in early December and have only good things to say about our stay. Our suite overlooked the slopes and had 2 fireplaces. Staff, facilities and service were impeccable; and dining options, though a bit limited, did not disappoint. The common areas are spectacular and the hotel is dog-friendly so our Bernese mountain dog felt right at... More 

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Austin, Texas
Top Contributor
67 reviews 67 reviews
44 hotel reviews
89 helpful votes 89 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

The Ritz-Carlton Lake Tahoe is at the upper end of a Four-Diamond / Four-Star hotel. The facility is quite nice, the location is perfect for skiers, the amenities are nice, and the property is definitely kid friendly. However, beware if you're traveling around the holidays - because it is kid friendly there will be lots of kids and it will... More 

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Scotts Valley, California
Senior Contributor
40 reviews 40 reviews
12 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed 1 week ago

We have stayed all over Tahoe throughout the years from Squaw Valley to Heavenly. If you are looking for a five star hotel that is ski in/out, look no further. We have stayed at the Ritz multiple times over the years and it never disappoints. It is one of the most expensive places to stay in Tahoe but well worth... More 

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Thiells, New York
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

This destination was completely random and we are so glad we made the decision to make The Ritz Carlton, Lake Tahoe our honeymoon destination. Granted it was our honeymoon, we were treated like celebrities. We were greated and escorted personally to our room which was "honeymoon" ready when we arrived, chocolates, wine and rose petals :) The grounds of the... More 

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Los Angeles, California
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 2 weeks ago

We actually stayed in a condo down in the village at north star. We came up to the ritz for a few drinks and to sit by their lovely indoor fireplaces. I will say that the actual hotel has beautiful ground and could really be amazing however they are majorly laking in service. We sat down to have drinks one... More 

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Ritz-Carlton_DOSM, Manager at The Ritz-Carlton, Lake Tahoe, responded to this review

Dear luvtotravel10007, First, I would like to take this opportunity to offer my sincere apologies for your disappointing experience on your recent visits to our restaurants. We pride ourselves on legendary service in all areas of the hotel, and I am very sorry these expectations were not met on your recent visit. Although this experience has left you with a... More 

Alameda, CA
Senior Contributor
41 reviews 41 reviews
9 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 2 weeks ago

If you are visiting Northstar ski area and want the best in ski-in ski-out, this is the place to stay. You are right on the mountain (near the Big Easy Chairlift), walk out of the hotel, the ski valet will put your skis on the snow for you and it is a gentle downhill glide to the lodge (where the... More 

Was this review helpful? Yes 1
2 reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 3 weeks ago

We stayed at Ritz Lake Tahoe over Thanksgiving 2014 and our every need was anticipated. It was perfect. It was so nice we extended our stay. We returned on January 3rd 2015 and it was horrible...for a $900 a night room. Our room was very loud you could hear every word from room next door and also dogs barking when... More 

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Ritz-Carlton_DOSM, General Manager at The Ritz-Carlton, Lake Tahoe, responded to this review

Dear HighStandardsCA, Please accept my sincere apology for the disappointing experience you encountered during your recent visit to our resort. I deeply regret that your stay with us did not meet your expectations, especially the service that you received from housekeeping, overall cleanliness levels, noise in your guestroom and slow service that you experienced in a few of the outlets.... More 

Cape Town Central, South Africa
Senior Contributor
30 reviews 30 reviews
21 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

We don't often stay at large hotel chains, as we find they often lack the attention to detail & warmth that we like when we are on holiday. This was not the case with the Ritz. We've just returned from a wonderful ski trip in Tahoe & the convenience of staying at the Ritz can not be understated. The staff... More 

Was this review helpful? Yes 1
Senior Reviewer
7 reviews 7 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We booked a week long stay at the Ritz, just following Christmas in the Club level. This was a big splurge for us, just after Christmas. The hotel is beautiful, but the extra amenities of the Club level fell far short. Dogs were permitted in the lounge, and several times animals were permitted to approach the food! We spent over... More 

Was this review helpful? Yes 2
Ritz-Carlton_DOSM, General Manager at The Ritz-Carlton, Lake Tahoe, responded to this review

Dear Sariasar, I appreciate you taking the time to review your recent stay at our resort and I am pleased that you enjoyed the overall service in the resort in particular that of the bell, valet and mountain concierge departments. However, I sincerely apologize that you had a disappointing experience in the Club Level, the New Year’s Eve Buffet, some... More 

Portland, Oregon
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This Ritz-Carlton location is exceptional, with ski-in, ski-out access, a fairly short drive to lakeside activities, and a mountain ambiance that is well-thought out and executed. I was there with a large corporate group, and while I can't vouch for the service that an individual guest might encounter, I can say that our service was excellent. Skip the "marshmology" in... More 

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Additional Information about The Ritz-Carlton, Lake Tahoe

Address: 13031 Ritz-Carlton Highlands Court, Truckee, CA 96161
Phone Number:
Location: United States > California > Lake Tahoe (California) > Truckee
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — The Ritz-Carlton, Lake Tahoe 5*
Number of rooms: 171
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Also Known As:
The Ritz-Carlton, Lake Tahoe Hotel Truckee
Hotel Style:
#1 Family Hotel in Truckee
#2 Romantic Hotel in Truckee

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