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All 14 Truckee hotels

The Ritz-Carlton, Lake Tahoe

5.0 of 5 Hotel   |   13031 Ritz-Carlton Highlands Court, Truckee, CA 96161
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The Ritz-Carlton, Lake Tahoe
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Ranked #1 of 14 Hotels in Truckee
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 3 days ago
dawn g Ogden, Utah
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373 reviews from our community

Traveler rating
    256
    59
    41
    12
    5
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114
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (106)
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English first
Ogden, Utah
Senior Contributor
48 reviews 48 reviews
31 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

We visited this property for lunch a few years ago and have dreamed often of going back. We finally made our dreams come true. We have stayed at all the 5 star names: St Regis, Waldorf etc and were looking to the 5 star white glove experience... We were so very disappointed. The reason I gave it a 4 was... More

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San Francisco, CA
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We spent two nights at the Ritz for a mountain getaway. The property is located mid-mountain at the Northstar ski resort. We arrived about 4 hours before the official 4:00 check-in and were delighted to get checked in early. The room was spacious and immaculate. Our uphill view was of the nearby mountain and the ski runs. Across the hall... More

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Fountain Hills, Arizona
Senior Contributor
22 reviews 22 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

From the valet until the time we checked out, service was excellent. Our room was very clean; mattress very comfortable. Sitting at the pool you looked out at the mountain and trees, very relaxing. Food at the Open Lounge was delicious.

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Danville, California
Senior Reviewer
7 reviews 7 reviews
5 of 5 stars Reviewed 1 week ago

I thought that a hotel chain in the beautiful Tahoe area would never feel right.....even a Ritz. But I was wrong! This hotel is fabulous, integrating into the beautiful surroundings in a very natural and harmonious way. I think the mountain is even more beautiful with the Ritz on it! We enjoyed a lovely pool area, comfortable rooms and fabulous... More

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Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

Overall it is a beautiful property and all of the staff members were very kind - however I have to say I'm a little disappointed in the lack of follow up and maintenance. On the day that we arrived our room was ready about 30 minutes early, however my in laws were staying there as well and their room was... More

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Ritz-Carlton_DOSM, General Manager at The Ritz-Carlton, Lake Tahoe, responded to this review

Dear Tana, Thank you very much for taking the time to provide us feedback regarding your recent stay at our resort. We strive to provide every guest exceptional service, facilities and amenities. Therefore your comments are extremely valuable to us so we may focus on areas of improvement. I would like to extend my sincerest apologies for your overall poor... More

Saint Louis, Missouri
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We left the Hyatt and landed at the Ritz-Carlton. Everything was simply perfect. It seemed to be the epitome of casual elegance beginning with the staff. We frequently stay at R-C's and I have always been turned off with some of the robotic responses like "my pleasure"....every member of the staff that we encountered was naturally pleasant and seemed to... More

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Roswell, Georgia
Top Contributor
58 reviews 58 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

Went to Tahoe area for the first time and stayed club level. The location is in the middle of the Northstar ski resort. The service was incredible along with the 4 food servings. The food is all made in house! Ask Rogelio to make you a Cosmopolitan Ice on the Lake it's his and the Ritz's signature cocktail.

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Redding, California
Top Contributor
215 reviews 215 reviews
45 hotel reviews
99 helpful votes 99 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This is a very large hotel with a mountain retreat look and feel. Rooms are comfortable and roomy. Front desk service is polite and service oriented. We had dinner at the local " manzanita " restaurant and frankly it was not worth it.... This hotel accepts dog - so be prepare to hear the dogs bark - even in the... More

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Ritz-Carlton_DOSM, Manager at The Ritz-Carlton, Lake Tahoe, responded to this review

Dear Maria E., I appreciate you taking the time to review your stay at The Ritz-Carlton, Lake Tahoe and we are pleased that you enjoyed the comfort of your room and front desk staff. I apologize that you had a disappointing experience with the restaurant and another guests dog that was barking. Thank you for your feedback and we do... More

Beaconsfield
Senior Contributor
35 reviews 35 reviews
35 hotel reviews
64 helpful votes 64 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We took a four bedroom appartment for four nights in August. The style was rustic but in keeping with the setting. It was spacious, well equipped and had a pleasant view overlooking the pool, and grounds. I liked the mountainside setting and didn't mind that it was a drive to reach Lake Tahoe. There are lots of things to do... More

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Buckinghamshire UK
Top Contributor
86 reviews 86 reviews
85 hotel reviews
271 helpful votes 271 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I would have preferred to give this hotel 3.5 but decided on 3 on the grounds of cost versus experience. I was a bit disappointed by this hotel, especially around the service. The RC Tahoe feels rather soulless and the place has a slightly "detached" feel. Unlike other recent reviewers who clearly found this atmosphere relaxing, I found it rather... More

Was this review helpful? Yes
Ritz-Carlton_DOSM, Manager at The Ritz-Carlton, Lake Tahoe, responded to this review

Dear TM99, Thank you very much for taking the time to provide us feedback regarding your recent stay at our resort. We strive to provide every guest exceptional service, facilities and amenities. Therefore your comments are extremely valuable to us so we may focus on areas of improvement. I would like to extend my sincerest apologies for the arrival experience... More

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Additional Information about The Ritz-Carlton, Lake Tahoe

Address: 13031 Ritz-Carlton Highlands Court, Truckee, CA 96161
Phone Number:
Location: United States > California > Lake Tahoe (California) > Truckee
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — The Ritz-Carlton, Lake Tahoe 5*
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Also Known As:
The Ritz-Carlton, Lake Tahoe Hotel Truckee

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