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The Ritz-Carlton, Lake Tahoe

Certificate of Excellence
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13031 Ritz-Carlton Highlands Court, Truckee, CA 96161
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The Ritz-Carlton, Lake Tahoe
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The Ritz-Carlton, Lake Tahoe
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475 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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Okatie, South Carolina
Level Contributor
23 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed yesterday NEW

Stayed here for our Anniversary in June. Beautiful property. Great pool and recreation area. This hotel is very family friendly. The fire pits proved to be a cozy place to drink a glass of wine after dinner. As a Marriott member we somehow got club privileges with our stay. This is the best deal going! The hospitality room has fabulous... More 

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1 review
2 of 5 stars Reviewed yesterday NEW via mobile

This hotel pretends to know what they are doing. There is zero communication amongst the staff on what the correct protocol is for dogs. Do not allow dogs to stay on your property if the dogs are not allowed in any of the public areas. Also do not allow dogs if your staff has no idea what the rules are.... More 

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Bowling Green, Kentucky
Level Contributor
35 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We recently stayed at the Ritz Carlton in Lake Tahoe and the resort definitely delivered on the Ritz Carlton standards. The staff was extremely nice and the rooms had great views and excellent amenities. We were slightly disappointed that the gondola's were not running to North Star Village and to the Summit during the week. However, there were few guests... More 

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Philomath, Oregon
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

Last weekend was hot so everybody went to Tahoe. It was crowded and busy on the highways with car and bike traffic. Every park and lake access lot was full with cars parked for miles along the roadway. We smiled through it all as we circled the lake knowing we were heading back to our beautiful, quiet room at the... More 

Was this review helpful? Yes 1
Concord
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

This was our second visit to the Ritz-Carlton, Lake Tahoe. This resort is surprisingly reasonably priced during the off season (we visited in June). There are very guests during the off season which makes it very quiet and peaceful. This resort is off the beaten path, up in the hills, and is very quiet and secluded. The staff are extremely... More 

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Derby, United Kingdom
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This is the very best hotel I have stayed in. I cannot fault anything or anyone , everything was perfect. The accommodation, food, location, scenery, customer service were excellent. Every staff member was so attentive to details, did their utmost to make your stay pleasant. I would recommend this splendid hotel to anyone summer like winter (well known for winter... More 

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Palo Alto, California
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

The saddest thing I can say about the RC at Lake Tahoe is that it tried hard. Always the kiss of death. They really did try and the staff were all impeccable in their behavior. However, the hotel's systems did not support the staff's willingness to oblige; inaccurate or massively delayed room orders; being assigned a room that was the... More 

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Ritz-Carlton_GM, General Manager at The Ritz-Carlton, Lake Tahoe, responded to this review

Dear Claire B, I appreciate you taking the time to review your stay at The Ritz-Carlton, Lake Tahoe and we are pleased that you enjoyed the great service of our Ladies and Gentlemen. Please accept my sincere apology for the disappointment you encountered with the facilities, your room location and the food & beverage menu. Rest assured this is not... More 

San Francisco, California
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 1 week ago

We booked a 3 bedroom at the Ritz Carlton Club which was a perfect place for a family getaway. From my 84 year old mom to my 4 year old grandson, it couldn't have been any better. Well appointed rooms, each with their own bathrooms, as well as a functional kitchen with top of the line appliances. Included daily housekeeping... More 

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CT, USA
Level Contributor
30 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed 1 week ago

The location and grounds are lovely. The hotel is more rustic than your typical Ritz but that works with the surroundings. The staff are eager to please but many of them are new and are still training. A few things that prevented me from giving this higher marks are: The food in the fine dining restaurant is average yet they... More 

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Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

As always, the Ritz never fails to have that 'wow' factor for us. We stayed at the Singapore Ritz Carlton and half moon bay Ritz, all were worth every single cent we were paying for. Lake Rahoe has an amazing view, facilities and the food are amazing top it off with world class service! We've try to stay at the... More 

Was this review helpful? Yes 1
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