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Extended Stay America - Stockton - Tracy

#2 of 9 Hotels in Tracy
Certificate of Excellence
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2526 Pavilion Parkway, Tracy, CA 95304
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1 room 1 adult
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Extended Stay America - Stockton - Tracy
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73 Reviews from our TripAdvisor Community

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Atlanta, Georgia
Level Contributor
18 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed December 29, 2015

I forgot this was an extended stay hotel, so was surprised when the rooms weren't made up. But for a 3 night stay, it was fine. They offer some fruits, coffee, muffins, granola bars, etc for a light breakfast. The rooms are very simple and plain but very adequate. It's not a fancy hotel, but it's clean and in a... More 

Helpful?
Thank Steve T
Manager_11525, General Manager at Extended Stay America - Stockton - Tracy, responded to this review

Thank you so much for sharing your experience with us. I am glad to read that you were pleased with your stay and enjoyed our convenient location. Once more, thank you for posting your review. We look forward to having you visit with us again in the future. More 

Nevada City, California
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed November 29, 2015

Overall, this hotel suited our needs for a quick night traveling on Hwy 5. However, when we pulled in late with our asleep kids and asked for a room away from the freeway, we had no idea that our East-facing room had only sheer curtains. Without blackouts, we had to block the bright lights from the gas station and a... More 

Helpful?
Thank twinsspin
Manager_11525, General Manager at Extended Stay America - Stockton - Tracy, responded to this review

I want to thank you for taking the time to post a review of your stay. We appreciate you letting us know about the issue with the curtains. We are sorry for this issue, but are glad to read that you had a satisfactory stay overall and enjoyed our fully equipped kitchens. Thank you again for your review. We look... More 

Murphys, California
1 review
5 of 5 stars Reviewed November 28, 2015

For the value the place was great. The staff went well above and beyond what they needed to. The room was clean and everything well taken care of. Because it is among different shopping malls and car dealerships, it a bit hard to get to. GPS might not even find it because it looks like it is right there, but... More 

Helpful?
Thank Pam G
Manager_11525, General Manager at Extended Stay America - Stockton - Tracy, responded to this review

Thank you for taking the time to write a review of your stay. I truly appreciate your comments regarding our comfortable accommodations and friendly customer service. I’m thrilled that you found our hotel to be a great value! The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in... More 

Modesto, California
1 review
5 of 5 stars Reviewed November 27, 2015 via mobile

The staff at Extended Stay America in Tracy, CA was absolutely the best! They were friendly, courteous and helpful. Not only did they try to assist in every way possible, they went above and beyond even when they didn't have to. In particular we would like to thank Sarai, Yajaira, Diana and Michelle. We liked them very much and our... More 

Helpful?
Thank Nicolas P
Manager_11525, General Manager at Extended Stay America - Stockton - Tracy, responded to this review

The staff and I appreciate your wonderful remarks about our property. I am glad to read that our staff provided you with exceptional customer service! Once more, thank you for posting your review. We look forward to having you visit with us again in the future. More 

Tracy
1 review
5 of 5 stars Reviewed November 5, 2015 via mobile

Everyone that works there goes out of their way to help you. The people from the manager down go above and beyond to assist anyone that stays there. I personally have stayed at a lot of hotels in my life and this one is Excellent in everything they do, I have never had such a wonderful experience at any other... More 

Helpful?
Thank James M
Manager_11525, General Manager at Extended Stay America - Stockton - Tracy, responded to this review

I want to thank you for taking the time to post a review of your stay. I am thrilled that we were able to accommodate your needs with an exceptional experience! The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future! More 

Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed October 17, 2015

Extremely pleased with this hotel. I chose Extended Stay America because I had an excellent experience in the Orange County/Irvine Location. Super clean and spotless. The bed was heaven. I definitely recommend this hotel to everyone.

Helpful?
Thank StephanieChacon
Manager_11525, General Manager at Extended Stay America - Stockton - Tracy, responded to this review

I want to thank you for taking the time to post a review of your stay. I am thrilled that we were able to accommodate your needs with a home away from home experience! Once more, thank you for posting your review. We look forward to having you visit with us again in the future. More 

Westminster, California
1 review
5 of 5 stars Reviewed September 9, 2015 via mobile

I have stayed at many hotels before, and this by far has been my best stay. They have amazing receptionist, Geraldine has amazing customer service skills and always greeted me well every time I walked in . She made our stay very welcoming, home away from home .

Helpful?
Thank JoseTheGuest
Manager_11525, General Manager at Extended Stay America - Stockton - Tracy, responded to this review

Thank you so much for posting a review of our hotel. I'm so pleased to hear that Geraldine provided great service to you during your visit. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area. More 

1 review
5 of 5 stars Reviewed September 7, 2015 via mobile

Nice hotel in a decent area, it felt safe and the rooms were comfortable. It is nice having a full size fridge as well as a place to cook. The staff was very attentive and always did their best to attend to my needs. It was nice being close to many eateries, a mall, a grocery, and WalMart , all... More 

Helpful?
Thank sskene2001
Manager_11525, General Manager at Extended Stay America - Stockton - Tracy, responded to this review

Thank you for your wonderful review. It is so rewarding to read that you had an amazing stay with us and that our staff provided excellent service. It's also great to know that you enjoyed having a kitchen with a full size fridge in the room. Thank you again for your kind words. We would love to provide you with... More 

San Francisco, California
Level Contributor
3 reviews
5 of 5 stars Reviewed September 4, 2015 via mobile

Thank you Yajaira and front desk staff for taking care of me on my recent stay, you were all wonderful and accommodating! The only downfall of this location can be the noise from room to room, otherwise it was good for a stay while away from home.

Helpful?
Thank nursegreg
Manager_11525, General Manager at Extended Stay America - Stockton - Tracy, responded to this review

Thank you so much for posting a review of our property. I am glad to read that you were pleased with your recent stay and enjoyed our friendly customer service. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area. More 

San Diego, California
Level Contributor
112 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 108 helpful votes
2 of 5 stars Reviewed August 16, 2015

We stayed here because we were passing through on a long trip, and Tracy was a logical stopover. We were traveling with two small dogs, the the Extended Stay America is pet friendly. Although there were apparently others who were there for just the night, my impression is that the ESA is really set up for people who need to... More 

Helpful?
Thank ZenTraveler8
Manager_11525, General Manager at Extended Stay America - Stockton - Tracy, responded to this review

Thank you for taking the time to write a review of your stay. Please accept our apologies that your stay was not to your expectations. While we no longer keep dishes in guest rooms, these items are available upon request for no additional charge. To make sure this doesn't happen again, I am going to work with our staff to... More 

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