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Extended Stay America - Stockton - Tracy

#1 of 9 Hotels in Tracy
Certificate of Excellence
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2526 Pavilion Parkway, Tracy, CA 95304
Extended Stay America - Stockton - Tracy
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Ranked #1 of 9 Hotels in Tracy
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 weeks ago
JerryFlanagan Laguna Beach, California
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55 reviews from our community

Traveler rating
    36
    14
    3
    1
    1
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4
8
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16
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Laguna Beach, California
Contributor
20 reviews 20 reviews
4 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

Yajaira and Alicia are the best hospitality service reps at this hotel. I have a favorite room at this hotel that makes me feel like I'm in an executive hotel suite. They make sure I have that room each time I stay at this hotel. I work in Silicon Valley and the morning drive takes 2-3 hours. Yes, that part... More 

Was this review helpful? Yes
Tracy, California
1 review
5 of 5 stars Reviewed 3 weeks ago

Alicia and the ladies behind the counter where great to work with. Very pleasant experience. Enjoyed the little apartment atmosphere. Plan on staying one more evening. Comfortable bed to sleep in, plenty of room to move around.

Was this review helpful? Yes
Manager_11525, Manager at Extended Stay America - Stockton - Tracy, responded to this review

Hi Robert, I want to thank you for taking the time to post a review of your stay. I truly appreciate your comments regarding the pleasant stay you have experienced. I am glad you like our comfortable bed, and we like to hear that you find there to be plenty of room to move around. Thank you again for your... More 

1 review
5 of 5 stars Reviewed 4 weeks ago

Geraldine was great, very helpful and friendly. My stay was great, plus it's in the perfect location. This is my second time here and I'll definitely be back in the future. If you're looking for a nice place with great amenities this is the perfect place for a great price. They've even got a kitchen in every room.

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Stockton - Tracy, responded to this review

Thank you for your wonderful review. It is so rewarding to read that you had an amazing stay with us and that our hotel felt like home. It's also great to know that our staff was very helpful and you found our hotel to be very clean. Thank you again for your kind words. We would love to provide you... More 

Warrington
Senior Contributor
30 reviews 30 reviews
25 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 5 weeks ago

We were visiting relatives in Mountain House so needed a cheap long stay place. Extended Stay America fit the bill fine. It's a no frills room with free wifi and a kitchen in the room with fridge/freezer, microwave and hob. If you are from UK then a few pointers. 1) ask at reception for crockery etc when you arrive otherwise... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Stockton - Tracy, responded to this review

I appreciate you taking the time to write a review of our hotel. I am glad to hear that you enjoyed your fully equipped kitchen and our free Wi-Fi during your stay with us. We appreciate your feedback, as it will help us to continually provide a great experience to each of our guests. Thank you for choosing Extended Stay... More 

1 review
5 of 5 stars Reviewed February 12, 2015

staff very friendly and helpful Will definitely use this hotel again staff very friendly and helpful Will definitely use this hotel again staff very friendly and helpful Will definitely use this hotel again staff very friendly and helpful Will definitely use this hotel again staff very friendly and helpful Will definitely use this hotel again staff very friendly and helpful... More 

Was this review helpful? Yes
Manager_11525, Manager at Extended Stay America - Stockton - Tracy, responded to this review

Matt - Thank you for your great review of our hotel. I'm glad that you will be using our hotel again. We look forward to seeing you again, should your travels bring you back to our area. More 

1 review
5 of 5 stars Reviewed February 8, 2015 via mobile

Saraid and all of the staff at the tracy extended stay america were so accomodating and courteous. They tended to my every need day and night with a smile. I hopw they all get promotions because they sure deserve it. Every one of your hotels should take a page out of the tracy locations book. Ill be coming back time... More 

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2 reviews
4 of 5 stars Reviewed January 14, 2015

I stayed in a queen bed suite. Room was clean. Restroom was clean. Fridge was clean. Everything worked. Water was hot. It's nice having a fridge, microwave, sink and stove. Has a nice LG flat screen tv but the signal from DISH Network (I assume) isn't HD. The complimentary pots, dishes and cutlery are great. I had to change rooms... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Stockton - Tracy, responded to this review

Thank you for your review of our property. I'm glad that you enjoyed your stay. I am glad to read that your room was clean and that you enjoyed your fully equipped kitchen. Still, I do apologize that there were plumbing issues in your room and that my staff had to relocate you, though I am glad to know that... More 

1 review
4 of 5 stars Reviewed January 12, 2015

Im a mother of 2 and dont have a home of our own, i was a little upset when i was told one prive online and over the phone and once we got there i paid an extra 20 dollars more. My stay was good and very welcoming overall. Thank you for everything.

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Stockton - Tracy, responded to this review

Thank you for your review of our property. I'm glad that you enjoyed your stay overall; however, I'm sorry to heard that the promo code discount process was not explained to you when you booked your room. Promotional discounts are applied at check out time. I will work with my staff to ensure that we are explaining this better in... More 

1 review
5 of 5 stars Reviewed November 12, 2014

Love this Extended Stay in Tracy. I have been staying here since March 2014 and i couldn't be happy. The staff is super efficient and helpful. This place is well maintain and super clean. The only thing I would change is if it had a reward program.

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Stockton - Tracy, responded to this review

Thank you so much for posting a review of our property. I'm so pleased to hear that you found our staff to be super efficient and helpful. I am also glad to read that you found our hotel to be so clean and well-maintained. Thank you again for your kind words. The staff and I would love to provide you... More 

1 review
5 of 5 stars Reviewed November 8, 2014

Stayed there for 4 nights and very much recommend. The rooms were clean, communal areas were neat, lots of free parking (i had my car right outside my room) and most importantly everything closeby. You dont really need a car because everything is so close by. Excellent, reliable internet connection too

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Stockton - Tracy, responded to this review

Thank you for your great review of our property. I am really glad that your four-night stay here with us was enjoyable and comfortable. We do strive to provide cleans rooms for all our guests and we are happy to hear we achieved our goal of providing a great stay. Thank you again for your review. We look forward to... More 

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