Family stayed there for 4 days, the service staff is unresponsive and the property needs updating. Our ironing board was broken (called 2 days in a row without response) our porch light was burned out also called 3 times to get it replaced (we were in a upstair room and the wood stairs are stained dark combined with a burned... more

We stayed at other residence inns for several times before and we were mostly satisfied. But this hotel was so bad, that we left to another hotel in the vicinity after the first night (we intended to stay 4 nights originally). The staff was unfriendly, not helpfull at all and the rooms would need a renewment, too. We visited the... more

I called the Residence Inn 4 days prior to my stay at this location. Not actually my cup of tea, I prefer boutique hotels over kid friendly places but seeing as though my friend has a teenage son and we needed a separate room and the surrounding hotels were sold out we decided to book here. The hotel lied and... more

We stayed in a 2 bedroom, 2 bath suite and it was perfect for our family of 4, including 2 teenage daughters. They stayed upstairs in the loft where they had a queen bed, bathroom, and TV all to themselves. My husband and I had a nice private room and bath downstairs. The living room was spacious and the kitchen... more

My first thoughts about this hotel was: this looks like a gated community. The pool, the immaculate & plush greenery, tennis/basketball courts, families sitting outside on the patio who were cooking on the grill....all looked very family oriented. Our studio suite was large & comfortable and very clean. I will agree with other reviewers in saying that it does need... more

My daughters and I stayed at the Residence in for three nights during spring break. We were flying in and out of LAX, planned on going to Disneyworld and CBS Television City in Beverly Hills. The location was a good central location that was close to the airport without having the airport noise, and less than an hour from Disneyland... more

Quick background on us.. - Marriott Platinum Member - traveling on Vacation with my wife and our three daughters from San Jose - Typically choose residence inns with the family because of the convenience of a small kitchen and free breakfast.. The previous reviews are correct.. - The staff is very nice..and I feel somewhat bad for this review because... more

This is one of the remaining dinosaurs of the early Residence Inn design, complete with 2-story penthouse rooms, woodburning fireplaces and the old apartment complex feel. In terms of a great, stylish, up-to-date motel, it truly fails. However, there's more than meets the eye, as a truly excellent and accomodating staff makes up for some of the rust around the... more

After reading the reviews about this hotel, we were a little skeptical about staying here with our family of five (2 adults and 3 children) while making a one day trek to LA during our weeklong vacation in Southern CA. However, we were pleasantly surprised by the spacious, clean accomodations! Check-in and check-out were a breeze, and the yummy morning... more