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Residence Inn Los Angeles Torrance/Redondo Beach

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3701 Torrance Blvd, Torrance, CA 90503
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Residence Inn Los Angeles Torrance/Redondo Beach
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Residence Inn Los Angeles Torrance/Redondo Beach
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15 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Dallas, Texas
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

We stayed at the Residence Inn in Torrance, CA for five nights beginning July 22. The staff was universally helpful, cheerful and bright unlike the facility. If you are going for leisure purposes, then fine it is a winner but If you are trying to do business not so much. The facility is over 50 years old per the General... More 

Was this review helpful? Yes
victoria_mclaughlin, Manager at Residence Inn Los Angeles Torrance/Redondo Beach, responded to this review

Thank you for taking the time to share your feedback with us regarding your recent stay as we do appreciate the comments and the feedback. We are happy that the staff was friendly and helpful and are truly sorry about the noise you experienced while here. Again, thank you for your time and candid feedback. More 

Montreal, Canada
5 of 5 stars Reviewed 1 week ago

We stayed at the Residence Inn on July 13 2015. We were very pleased with this place. It is located near Redondo Beach which is a nice beach for families. The suite was very clean and spacious with a full kitchen. It was large enough to accomodate a family of 4. The breakfast was included and the buffet was quite... More 

Was this review helpful? Yes
victoria_mclaughlin, Manager at Residence Inn Los Angeles Torrance/Redondo Beach, responded to this review

We are thrilled you enjoyed your visit and our property! Thank you for taking the time to share your kind comments with us, it is appreciated! We hope to serve you again! More 

Level Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
1 of 5 stars Reviewed 2 weeks ago

This hotel is so outdated. Everything inside the room from the carpets to the nightstands looked like they were from the 80s. It was extremely gross and the beds were terrible. Was there for the week and they didn't come clean it even once. Very disappointing.

Was this review helpful? Yes
victoria_mclaughlin, Manager at Residence Inn Los Angeles Torrance/Redondo Beach, responded to this review

We apologize your stay was less than satisfactory. We do have daily cleaning service on all rooms unless there is a do not disturb sign on the door, we are sorry you were not able to receive service. We hope to be able to serve you again with a more positive experience. More 

Princeton, New Jersey
Level Contributor
116 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I stayed at residence inns in Raleigh NC, Alexandria VA, Boston, MA before and had positive experiences. This one can use a little touch up. The public area is fine. They actually have outdoor swimming pool and hot tub. The lounge area they have breakfast and evening social is spacious and fresh. The room is spacious but dull. Little things... More 

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victoria_mclaughlin, Manager at Residence Inn Los Angeles Torrance/Redondo Beach, responded to this review

Thank you for taking the time to share your feedback with us. We have just finished construction of our new gatehouse and plan to work on a laundry facility for guest use this fall and in 2016 we have a room renovation planned. We hope to serve you again. More 

1 review
5 of 5 stars Reviewed 3 weeks ago

This was a pleasant place to stay during an intense week-long training. I checked in Monday evening and found there were fun evening activities planned for the next three nights. The best was Wednesday's Food Truck Rally! Yummmm. We were offered free food and beverages with a fun party atmosphere! Those evenings, combined with free breakfasts, made this stay totally... More 

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Ann Arbor, Michigan
Level Contributor
17 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed 4 weeks ago

I would not recommend this hotel to anyone. The sheets had a foul odor, the tubs (upstairs and downstairs) had rust, toilets were not clean. We told them about our concerns but they were not taken into consideration. The sheets were just as gross the next day.. as were the tubs and toilets. The carpet was also filthy. The only... More 

Was this review helpful? Yes 1
victoria_mclaughlin, Manager at Residence Inn Los Angeles Torrance/Redondo Beach, responded to this review

Thank you for your feedback and comments. I will ensure to share this with the team as it is not customary of our service and should not have happened. We appreciate your time. More 

Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Family of 4 stayed here for a week. Enjoyed the barbecue option, good internet connection on the facility - and breakfast in the morning. Even though it was too crowded some mornings, with few gluten free alternatives. New towels every day, spacious for 4 with 2 bathrooms and a good location for seeing the sights!

Was this review helpful? Yes
victoria_mclaughlin, Manager at Residence Inn Los Angeles Torrance/Redondo Beach, responded to this review

We are glad you enjoyed your stay and were able to make use of some of our amenities. We hope to be able to serve you again. More 

Hazleton, Pennsylvania
Level Contributor
27 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed June 26, 2015

We arrived early and were given and upgraded suite close to another family we were traveling with. The room was like an apartment. Had a full kitchen with dishwasher and full size refrigerator. An upstairs and downstairs and even a wood fireplace.

Was this review helpful? Yes
victoria_mclaughlin, Manager at Residence Inn Los Angeles Torrance/Redondo Beach, responded to this review

We are delighted to have been able to upgrade your room and that you enjoyed your visit, come back and see us again soon! More 

Nashville
Level Contributor
39 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed June 23, 2015

The rooms were very clean and spacious, although the flooring was a little dated. The beds were very comfortable. Our unit had a kitchen. There was bottled water in the refrigerator, for a cost of $3.50 per bottle. I suggest buying your own, Target and Walmart are within 2 miles. There is a mall and beach very close by, several... More 

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victoria_mclaughlin, Manager at Residence Inn Los Angeles Torrance/Redondo Beach, responded to this review

Thank you for choosing our property and for taking the time to comment on your stay! More 

Level Contributor
15 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed June 22, 2015

'The Newly Renovated Residence Inn' as depicted by the website was a bit misleading. I will start by saying that the lobby was absolutely beautiful, it was renovated nicely and staff was very friendly. However, the room was dirty, the fridge was banged up, the door would not latch correctly leaving a very noticeable gap with light shining through. This... More 

Was this review helpful? Yes 1
victoria_mclaughlin, Manager at Residence Inn Los Angeles Torrance/Redondo Beach, responded to this review

Thank you for the feedback and comments, you are absolutely right regarding the verbaige, it was to indicate the newly renovated lobby. We have also brought your additional concerns to the teams attention to ensure that we correct it. Early next year we are planning our rooms renovation and hope to be able to serve you again. Thank you for... More 

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