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Residence Inn Los Angeles Torrance/Redondo Beach

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3701 Torrance Blvd, Torrance, CA 90503
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Residence Inn Los Angeles Torrance/Redondo Beach
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Residence Inn Los Angeles Torrance/Redondo Beach
Residence Inn Los Angeles Torrance/Redondo Beach
Residence Inn Los Angeles Torrance/Redondo Beach
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215 reviews from our community

Traveler rating
    50
    81
    44
    18
    22
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99
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Torrance, California
1 review
3 of 5 stars Reviewed 2 weeks ago

I was very disappointed. One of the cleaning staff was so rude to me that I was ready to check out. The bedding (covers and sheets) had holes in them, the furniture was old, and the electric burners were tilted, so I couldn't cook my food evenly.There was no oven. It was difficult to find the make shift registration area.... More 

Was this review helpful? Yes
victoria_mclaughlin, Manager at Residence Inn Los Angeles Torrance/Redondo Beach, responded to this review

Thank you for taking the time to review our property. We apologize that your stay was less than satisfactory. We will use your feedback to better improve our service. We should move into our new facility in the next week or two to come and we hope to have the opportunity to serve you again. More 

Los Angeles, California
Contributor
11 reviews 11 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

It's clean its private. Great complimentary breakfast..walking distance from great restaurants and shopping center. It's like your own home away from home... Fridge ,stove and even oven ..out side the pool area wt hot tub is superb they even have a BBQ pit

Was this review helpful? Yes 1
victoria_mclaughlin, Manager at Residence Inn Los Angeles Torrance/Redondo Beach, responded to this review

Thank you for your positive feedback and comments. We are glad you enjoyed your stay and were able to enjoy the property and the surrounding area. We hope to see you again soon! More 

Sacramento, California
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed here while visiting my parents in March oh 2015. The hotel rooms were nicely furnished and because this was an older residence inn, the rooms were large. I'm not sure when this property was last renovated, but the rooms did not seem dated. They were in the process of renovating the registration and breakfast area. Due to the... More 

Was this review helpful? Yes 1
victoria_mclaughlin, Manager at Residence Inn Los Angeles Torrance/Redondo Beach, responded to this review

Thank you for your kind comments and positive feedback. We are looking forward to being able to serve our guests in our new gatehouse opening in a couple of weeks and we hope to be able to serve you again! More 

Centennial, Colorado
Top Contributor
86 reviews 86 reviews
52 hotel reviews
56 helpful votes 56 helpful votes
2 of 5 stars Reviewed 4 weeks ago

I was not made aware of the major construction going on at this Residence Inn, otherwise I would have chosen somewhere else to stay for 2 nights. I arrived earlier, and the entrance to the parking lot was completely closed off. I came back later, and could not locate the temporary check in office for almost 10 minutes. Signs were... More 

Was this review helpful? Yes 2
victoria_mclaughlin, Manager at Residence Inn Los Angeles Torrance/Redondo Beach, responded to this review

Thank you for your feedback and message. We apologize your stay was less than satisfactory. Our drive is now open and we are scheduled to move into our new Gatehouse in the next two weeks. We hope to be able to serve you again. More 

Naples, Florida
Top Contributor
147 reviews 147 reviews
23 hotel reviews
222 helpful votes 222 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We are lovers of any Marriott hotel. Residence Inns are always nice. The problem with our stay this time was we were located on the ground floor, after I had requested a 2nd floor. Problem is we did not get to the hotel until 11:30PM after a flight from Ft. Lauderdale. Airport luggage to rental car took over 1 1/2hrs... More 

Was this review helpful? Yes 1
victoria_mclaughlin, Manager at Residence Inn Los Angeles Torrance/Redondo Beach, responded to this review

Thank you for your feedback and comments. We are glad the team was able to accomodate your request on the last night. We will also share the kind comments you made on them. Our new gatehouse re-opens in two weeks and we hope to be able to serve you again. More 

Livermore, CA
Senior Contributor
27 reviews 27 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The Marriott web site did say they are rebuilding their Gate House. I was warned. You checked in at a room converted to an office and the breakfast and dinner is in a tent. The parking seemed very crowded and I had to park a ways away from my room. The room was fine. Nothing really bad, just average. Hats... More 

Was this review helpful? Yes 1
victoria_mclaughlin, Manager at Residence Inn Los Angeles Torrance/Redondo Beach, responded to this review

Thank you for your feedback and comments! We are happy to say that we will be moving into our new building in the next two weeks and will be able to serve our guests there very soon! We hope to see you again! More 

Jakarta
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed March 22, 2015

In LA you need a car to almost everywhere, but this hotel's location is fantastic. You can reach numerous cafes and restaurants, shopping malls, Barnes and Noble bookseller, super market, even Target, gyms or yoga studios all within 10 min walking distance. Excellent location for a reasonable price. The Express check-out service is great for business travelers.

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victoria_mclaughlin, Manager at Residence Inn Los Angeles Torrance/Redondo Beach, responded to this review

We are glad you enjoyed the area and our proximity to a lot of locations! Thank you for choosing us and we hope to serve you again! More 

Las Vegas, NV
Senior Contributor
24 reviews 24 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed March 19, 2015

We stayed here last year, and everything was great. They are currently undergoing some type of remodel which includes a lot of inconvenience. The front of the building which includes the check in and registration area, and a parking lot is fenced off and under construction. Registration is now located around the side to the very back part of the... More 

Was this review helpful? Yes
victoria_mclaughlin, Manager at Residence Inn Los Angeles Torrance/Redondo Beach, responded to this review

Thank you for the feedback and comments. We have torn down and rebuilt the gatehouse for a new arrival experience and larger breakfast area. We hope to serve you again when the new gatehouse re-opens. It is scheduled to reopen in a couple of weeks. Thank you! More 

Seattle WA
Top Contributor
410 reviews 410 reviews
93 hotel reviews
130 helpful votes 130 helpful votes
4 of 5 stars Reviewed March 14, 2015

The room was very nice and very clean. I had a Penthouse Suite which was huge with an upstairs loft. Fairly quiet. The hotel is under alot of construction so finding the registration is a bit tricky. For the rate and the room is was a good deal. Once the construction is finished this is good spot if you need... More 

Was this review helpful? Yes 1
victoria_mclaughlin, Manager at Residence Inn Los Angeles Torrance/Redondo Beach, responded to this review

Thank you for your feedback and we are glad that you enjoyed your stay. We look forward to serving you again when our construction is completed which is estimated at the first week of April. Thank you for your business. More 

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 10, 2015 via mobile

We booked this hotel for a weekend with family. I was worried after reading reviews. While the rooms contained some furniture that was a little old and worn there was truly nothing wrong with this hotel. The room was very clean and comfortable. The individual (I wish I had his name) at the front desk was beyond helpful and went... More 

Was this review helpful? Yes 1
victoria_mclaughlin, Manager at Residence Inn Los Angeles Torrance/Redondo Beach, responded to this review

Thank you for your kind words and feedback! We are glad that you enjoyed your stay! We hope to be able to serve you again in the future! More 

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