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Torrance Marriott

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3635 Fashion Way, Torrance, CA 90503
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Torrance Marriott
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Torrance Marriott
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Torrance Marriott
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284 reviews from our community

Traveler rating
    75
    127
    53
    20
    9
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52
39
27
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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AZ
2 reviews
4 of 5 stars Reviewed 4 days ago NEW

We have stayed at the Torrance Marriott many times over the last 10 + years while visiting SoCal and family. I will say that most of the staff of the hotel we have encountered during every stay - whether a bell, a restaurant worker, or front desk agent have all been extremely friendly and go out of their way to... More 

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Buffalo Creek, CO
Contributor
15 reviews 15 reviews
8 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel has much to offer. A zen type garden, outdoor pool, starbucks in lobby, another outdoor garden(that smokers may use), hip lobby bar and directly accross the street from a huge shopping mall with lots of dining options too. Only a couple miels from Redondo Beach. The negatives: I couldn't access wi fi. Took 2 calls to get an... More 

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago via mobile

Don't stay here until construction is done across the street. They start at 5am and sirens every two minutes. Pure misery. Discussed with front desk and they said the other side of hotel reserved for airlines and a few others. Interesting how the contracted airlines pay half as much as I do but get the quiet side. When all construction... More 

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che s, Front Office Manager at Torrance Marriott, responded to this review

Dear Valued Guest, Dear Valued Guest, Thank you for taking time to write us a review, we appreciate the feedback. Please accept our sincere apology for the noise issues you experienced. The noisy part of the construction across the street is nearing completion as the exterior is being completed and they are moving inside. I understand your frustration at the... More 

1 review
5 of 5 stars Reviewed 3 weeks ago

A very nice hotel. Excellent staff who answered all my questions. Got a room on the opposite side of the construction. The 2 garden or zen areas are very relaxing. Wasn't too crowded and the valets were extremely helpful.

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Minneapolis, Minnesota
Senior Contributor
32 reviews 32 reviews
27 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed February 28, 2015

I stayed here five nights over Valentines weekend with my mother. The hotel is large and is in the heart of the shopping center. We paid 219/night when we were here, which is took much for the room that we got. The rooms are aging. We stayed on the 16th floor overlooking the outside pool. The room is small along... More 

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che s, Manager at Torrance Marriott, responded to this review

Dear Valued Guest, Thank you for taking time to write us a review, we appreciate the feedback. Wonderful comments around the pool and staff, we take great pride in providing brilliant service! We do have some remodeling panned in the near future and are excited by the progress of the fashion center remodeling across the street as well. Please feel... More 

Boston, Massachusetts
Top Contributor
259 reviews 259 reviews
24 hotel reviews
95 helpful votes 95 helpful votes
4 of 5 stars Reviewed February 27, 2015

This is my preference when staying for business and pleasure. The staff is the best here. Odette and George in the concierge are the most hospitable and friendly, and they don't forget a face even over time. The pool is awesome. The health club is fair but gets the job done. Lots to walk to for eating and shopping. The... More 

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Canton, Michigan
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 25, 2015

Stayed here for two nights during a trip to LA area. Hotel was nice....clean, good location, good rate. But the staff impressed me the most! Everyone, and I do mean everyone from the doormen to the housekeeping staff to the front desk reps, greeted me and asked how my day was every time I passed by. I don't recall the... More 

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The Hague, The Netherlands
Contributor
16 reviews 16 reviews
13 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed February 22, 2015

The hotel is not bad at all, rooms are quite good, might need som extra maintenance in bathrooms but all in all I had a good stay. Close to redondo beach and manhattan beach area, in walking distance from Del Amo Fashion Center and shopping mall with some nice restaurants. Driving to LA downtown about 30 to 40 minutes. At... More 

Was this review helpful? Yes 1
El Paso, Texas
Senior Contributor
26 reviews 26 reviews
13 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed February 16, 2015

Visited this hotel with friends. First, the good. Food was good and hotel was clean. Receptionists were very friendly and efficient. Now the really odd! My room was not serviced one day, and I asked Che (manager in charge) what happened. I told him I had the privacy placard on the door until I left around 10:00 AM. Per Che... More 

Was this review helpful? Yes 1
che s, Manager at Torrance Marriott, responded to this review

Dear Valued Guest, Thank you for taking time to write us a review, we appreciate the feedback. Our expectations are to communicate to the guest, that we did not service their room due to a "do not disturb" sign and inform them to let us know if you would like the room to be serviced. We will not enter a... More 

Reviewer
5 reviews 5 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 13, 2015

I want to compliment Ricardo for his help in setting up for our conference. We had to reset the conference room last minute and Ricardo quickly responded to our need. In addition to understanding the urgency of our requests; he asked questions to insure that he understood our needs then quickly responded. I should also mention that Ricardo was working... More 

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