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Holiday Inn Torrance

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19800 S. Vermont Ave., Torrance, CA 90502
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Holiday Inn Torrance
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100 Reviews from our TripAdvisor Community

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Traveler rating
    27
    47
    16
    5
    5
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Vincennes, Indiana
1 review
5 of 5 stars Reviewed 1 week ago

I have stayed in hotels of all rates around the world. I just spent a week with the incredible staff of the Holiday Inn Torrance and the service was "over the moon". The reception desk called my by name from check-in every time they saw me, The restaurant staff, including room service chef and delivery team were delightful and the... More 

Was this review helpful? Yes
HolidayInnTorrance, Front Office Manager at Holiday Inn Torrance, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Julio Moo Guest Service Manager More 

Shanghai
Top Contributor
314 reviews 314 reviews
48 hotel reviews
162 helpful votes 162 helpful votes
4 of 5 stars Reviewed May 20, 2015

Summary: A very good business hotel if you are only staying for a short time. There was absolutely nothing wrong with the rooms. They were fairly large and nicely appointed. The only complaint I had was with final bill and the lobby/restaurant area. The GOOD: - The people were very polite and helpful. - The rooms were perfect and totally... More 

Was this review helpful? Yes
HolidayInnTorrance, Front Office Manager at Holiday Inn Torrance, responded to this review

Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. Sincerely, Julio... More 

Dallas, Texas
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 17, 2015

This is a very clean and well-maintained, full-service hotel. The staff is very friendly and helpful. It is a high-rise structure, with approximately 14 floors. It has a pool, hot-tub, exercise room, and restaurant, all of which are in excellent condition. Given that this is not an "Express" property, no free breakfast is provided. The structure and décor are newer,... More 

Was this review helpful? Yes
HolidayInnTorrance, Front Office Manager at Holiday Inn Torrance, responded to this review

Thank you so much for your review of our hotel. We appreciate your feedback. I am pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Julio Moo Guest Service Manager More 

Madeira Beach, Florida
Top Contributor
150 reviews 150 reviews
15 hotel reviews
46 helpful votes 46 helpful votes
5 of 5 stars Reviewed May 3, 2015

Hotel was a pleasant surprise. From the time we checked in the staff treated us wonderfully and helped us with maps print outs of places we were asking to go to.They have a nice breakfast buffet, full service restaurant and bar. Hotel is easy access to highway which makes it easier to get around the area. We would consider staying... More 

Was this review helpful? Yes
HolidayInnTorrance, Front Office Manager at Holiday Inn Torrance, responded to this review

Thank you so much for your review of our hotel. We appreciate the time taken out of your day. I am pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Julio Moo Guest Service Manager More 

Warrenton, Virginia
Senior Contributor
26 reviews 26 reviews
13 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed April 27, 2015

Location: unless you have business in Torrance proper, its pretty inconvenient to everywhere. Rooms are ok but as with all HI's pillows: chunky, firm...always wake up with neck pain at HI and these smelled as though they had been spritzed with sickly sweet spray, disgusting almost nauseating smell. Is this because they just sray and dont chg and wash...dont know?... More 

Was this review helpful? Yes
HolidayInnTorrance, Front Office Manager at Holiday Inn Torrance, responded to this review

hank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. Sincerely, Julio... More 

Tracy, California
Contributor
13 reviews 13 reviews
10 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed April 22, 2015

This hotel was very nice. The staff was friendly. We went during a busy time (Grand Prix) and so we weren't able to check in early-the rooms weren't ready til about 2:45pm but we were able to relax in the lobby as they have plenty of seating area plus a café/bar/gift shop to keep you busy. The pool was nice... More 

Was this review helpful? Yes
HolidayInnTorrance, Front Office Manager at Holiday Inn Torrance, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We apologize that your experience did not meet expectations in our Ginger Cafe. We do hope to have the opportunity to welcome you back in the... More 

mexico
Senior Contributor
33 reviews 33 reviews
18 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed April 6, 2015

Great location to stay, easy to get off the main roads and find a bed to rest. I didn't check the pool but I'm sure should be fine. Friendly staff and willing to accommodate almost anything for you. Downward... fee for parking, that should be removed.

Was this review helpful? Yes
HolidayInnTorrance, Front Office Manager at Holiday Inn Torrance, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Julio Moo Guest Service Manager More 

Cherry Valley Ontario
Senior Contributor
29 reviews 29 reviews
15 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed April 5, 2015

Only there for one night but it went as smooth as possible. Windows don't open. $11 for parking even though it is totally an airport hotel most customers were airline crews coming in on the hotels shuttle bus.

Was this review helpful? Yes
HolidayInnTorrance, Front Office Manager at Holiday Inn Torrance, responded to this review

Thank you for taking the time to comment on your recent stay with us. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. Sincerely, Julio Moo Guest... More 

kingsville ontario
Top Contributor
226 reviews 226 reviews
53 hotel reviews
123 helpful votes 123 helpful votes
3 of 5 stars Reviewed April 4, 2015

We stayed here before boarding a cruise ship docked just down the way. The room was OK, the food was OK, the prices were OK...nothing to make this place outstanding with the exception of the outstanding staff. Unfailingly polite and courteous, they were able to answer each question and meet every request. There is no refrigerator, the breakfast is not... More 

Was this review helpful? Yes
HolidayInnTorrance, Front Office Manager at Holiday Inn Torrance, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed our hotel staff services. It's something our staff takes great pride in, so we value your feedback. I wish we had the opportunity to inform you every room is equipped with a refrigerator located in a cabinet underneath TV. We appreciate your comments and will... More 

Detroit, Michigan
Top Contributor
63 reviews 63 reviews
12 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed March 21, 2015

This is a decent hotel with fairly good sized rooms and a reasonable location from the airport. The rooms are clean and airy; the facilities are good BUT the internet is not up to scratch. This is most important fro business travelers such as yours truly. I had to change over to a new room the 2nd night after i... More 

Was this review helpful? Yes
HolidayInnTorrance, Front Office Manager at Holiday Inn Torrance, responded to this review

Thank you for your candid review. We apologize our internet connection did not meet your expectations. The hotel is currently in the process of upgrading our internet to better your next experience. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to... More 

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