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Courtyard Los Angeles Torrance/South Bay

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1925 W 190th Street, Torrance, CA 90504
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Courtyard Los Angeles Torrance\/South Bay
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185 Reviews from our TripAdvisor Community

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Sacramento
Level Contributor
113 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed here before a trip, The room was clean and the beds comfortable. A nice balcony overlooking a garden area and pool. The room has nice amenities. The only downside was that you can tell that people smoke on the lower floors outside and it drifts into the rooms. I at breakfast in the cafe and the manager of... More 

Helpful?
1 Thank Jobgirl2009
SouthBayCY, General Manager at Courtyard Los Angeles Torrance/South Bay, responded to this review

Dear Valued Guest, It was truly a delight to read your kind words. We are pleased that you were able to enjoy our hotel amenities. You still remembered our conversation in Bistro and were able to recap everything in this review. Thank you for choosing to stay with us and for taking the time to share your experience! Hope you... More 

Hudson, Ohio
Level Contributor
265 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 141 helpful votes
3 of 5 stars Reviewed 5 weeks ago

For a quick trip and based upon location this was the selected hotel for business use. The lobby is warm and inviting, due to an upgrade. The booths and lounge areas are comfortable and well lit with access to flat screens, computer accommodation, business center and of course food and beverage. The staff I encountered were friendly and helpful. The... More 

Helpful?
Thank OSUfanHouston
Melissa S, Manager at Courtyard Los Angeles Torrance/South Bay, responded to this review

Thank you for your recent stay here at the Courtyard Torrance/South Bay! Our hotel is in a convenient location for business and leisure travelers to the area. Thank you for the comments regarding our many amenities offered to the guests here at the hotel. We hope that if your travels bring you back to Torrance, you will come visit us... More 

Carmel, New York
Level Contributor
21 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed January 4, 2016 via mobile

I've stayed at this hotel three times now for business and my first stay was much better than my second and third. My second stay 12/13-12/19 had ant problems which resulted in a room change, more ants in the new room and a broken espresso machine one morning. I'm currently night two into my five night stay and so far... More 

Helpful?
1 Thank Michelle P
Melissa S, Front Office Manager at Courtyard Los Angeles Torrance/South Bay, responded to this review

Hello Michelle, Thank you for taking the time to share your recent experience at the Courtyard Los Angeles Torrance/South Bay with us. Every process put in place is aimed at providing you with an unforgettable hotel experience. From your recent feedback, I am disappointed to learn that we fell short of your expectations. I would like to take this time... More 

Riverside, California
Level Contributor
14 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed January 2, 2016

Nothing bad to say about this place! Efficient and warm check in with cookies in the lobby. Room was clean and comfortable with minimal noise. Best of all, and compared to some fairly recent stays at other Marriot properties, we weren't rushed out of the room by the cleaning staff. They too gave warm greetings when seen in the hallways... More 

Helpful?
Thank Jeff K
SouthBayCY, General Manager at Courtyard Los Angeles Torrance/South Bay, responded to this review

Dear Valued Guest, Our team is so excited to start 2016 with your gracious feedback! We want to thank you for staying with us during holidays and taking the time to share your experience! We appreciate your comments about our hotel staff service, room cleanliness and friendly attitude! We hope to have the opportunity to host you again when you... More 

Winston Salem, North Carolina
Level Contributor
24 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed December 15, 2015 via mobile

As if it weren't bad enough that courtyard doesn't provide a lounge or breakfast to gold members, they made me spin a wheel yo see how many extra points I would get in lieu of the services I actually like. The bed felt like I was sleeping on plywood, and the shower was scalding hot, then luke warm, then scalding... More 

Helpful?
Thank JpEkst
SouthBayCY, General Manager at Courtyard Los Angeles Torrance/South Bay, responded to this review

Dear Valued Guest, We are concerned about your recent uncharacterstic experience at our hotel. We appreciate and thank you for being a loyal member of our Marriott Rewards program. Our goal is to ensure a perfect stay for every guest. We apologize for falling short of your expectations during your stay. Please let us know in advance if you chose... More 

Trondheim, Norway
Level Contributor
464 reviews
102 hotel reviews
common_n_hotel_reviews_1bd8 125 helpful votes
4 of 5 stars Reviewed December 1, 2015 via mobile

I stayed here for three nights. Visiting Toyota the location is perfect. You need a car to get to Redondo beach but otherwise very convenient. The hotel was good, with good rooms and very good sleep quality. No breakfast included but s convenient bar downstairs that served breakfast.

Helpful?
Thank taarhaug
SouthBayCY, General Manager at Courtyard Los Angeles Torrance/South Bay, responded to this review

Dear Valued Guest, We appreciate your time to share your experience during your recent stay with us! We are delighted that your visit was rewarding as you could conveniently do your business. As indicated you do need a car to go to either Hermosa Beach or Redondo Beach which are around 3 miles from the hotel. We hope to have... More 

Singapore, Singapore
Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed November 27, 2015

We stayed at the hotel from 8 to 14 November for our 2nd half of our Anaheim/Los Angeles. We booked direct from Marriott.com, average room rate US$199/night for 6 nights (including taxes), with King bed and breakfast. Wi-Fi connection complimentary.. We arrived at 6 pm after an hour drive from Six Flags Magic Mountain. Check-in process was efficient and professional.... More 

Helpful?
Thank Allan F
SouthBayCY, General Manager at Courtyard Los Angeles Torrance/South Bay, responded to this review

Dear Valued Guest, It was truly a delight to read your detailed comments about your experience during your stay with us! We are pleased that as a savy traveller you did an awesome job of painting a picture of what a stay at this beautiful Courtyard can entail from check in to check out! Again thank you for taking the... More 

Fresno, California
Level Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed November 11, 2015

I've stayed at this hotel once before and for the cost of the room always thought it would be a little nicer. This particular visit occurred on a Saturday late afternoon and was semi greeted by one of the managers. When he pulled up my reservation he found it however there was a little issue with the payment information. The... More 

Helpful?
Thank amanda j
SouthBayCY, General Manager at Courtyard Los Angeles Torrance/South Bay, responded to this review

Dear Valued Guest, We are concerned about your pre arrival uncharacterstic experience at our hotel. This definitely does not represent the level of service we provide. Our understanding is that you have spoken about your concerns to our team which were addressed and you chose not to stay with us! Thank you for considering to stay with us! Sincerely, More 

Hong Kong, China
Level Contributor
15 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed October 20, 2015 via mobile

The hotel is located near highway and airport, good for road trip as it offers free parking. It is also within 10 min drive to a large shopping mall a De La Mall with lots of restaurants and shops. The room size is decent, but the style is dated. Try to ask for a room not facing Hwy to have... More 

Helpful?
Thank RCRCHK
SouthBayCY, General Manager at Courtyard Los Angeles Torrance/South Bay, responded to this review

Dear Valued Guest, We want to thank you for staying with us and taking the time to share your valuable experience! It is exciting that you have mentioned so many helpful features which will help our future guests to determine the best location while looking for a perfect hotel in Torrance! We can proudly say that both our business and... More 

La Quinta, California
Level Contributor
62 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed October 12, 2015 via mobile

Perfect location for being close to a Christian music concert we wanted to attend. Staff was very friendly at check in and check out. Bed was very comfortable and the blackout shades on the window worked too good. Almost slept past check out time....haven't slept that well in a long time! Recommend highly.

Helpful?
Thank Brianwhosoever
SouthBayCY, General Manager at Courtyard Los Angeles Torrance/South Bay, responded to this review

Dear Valued Guest, Wow, what a great experience, truly amazing stay at our hotel! We are grateful for sharing your feedback about our staff service, rooms and wonderful sleep you had! It will be our privilege to welcome you to our hotel again when you comeback to this area to attend the concert! Thank you again for your stay and... More 

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