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Extended Stay America - Los Angeles - Torrance Blvd.

2.5 of 5
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3525 Torrance Boulevard, Torrance, CA 90503
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Extended Stay America - Los Angeles - Torrance Blvd.
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Ranked #16 of 19 Hotels in Torrance
A recent review
5 of 5 stars Reviewed July 16, 2014
Cookie90808 El Paso, Texas
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52 reviews from our community

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    11
    4
    11
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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There are newer reviews for Extended Stay America - Los Angeles - Torrance Blvd.
See the most recent reviews
Santa Fe, New Mexico
1 review
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed July 18, 2014

Disappointing customer service. Manager is rude and looks like he belongs in a gang, with tattoos all over his neck, and so do some of the employees! Rooms dirty. Low quality furniture and beds. If you ask the maids for something off the housekeeping cart, they tell you no, go to the front desk and get it! Rates are way... More 

Was this review helpful? Yes 5
El Paso, Texas
Contributor
11 reviews 11 reviews
9 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 16, 2014

No frills hotel however, perfect for our purpose. Lobby, halls and room neat and clean. Kitchen amenities clean and saved us a significant amount of money by cooking our own food. Grab and go breakfast just right. Grounds well maintained. Easy drive from Los Angeles International Airport. Front desk staff, specifically Jose and Tammy, have first class customer service skills... More 

Was this review helpful? Yes
Honolulu, Hawaii
1 review
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed June 27, 2014

Booked this hotel with a package. I always like to get some type of kitchen. I did not book a smoking room but got one anyway. 1st night I could not sleep at all. Everything is scratchy! Sheets are really scratchy and all the paper products are scratchy! Come to find out they are "Green" products. After 2 nights in... More 

Was this review helpful? Yes 6
Los Angeles, California
1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed June 12, 2014

Nice location close to Del Amo Mall, but the hotel caters to smokers and pet owners, so the third floor smells like smoke, and many rooms smell like pets. You will often find pet urine in the hallways also. Some of the staff are friendly, but most aren't. Jose and the black woman at the front desk aren't very helpful.... More 

Was this review helpful? Yes 3
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 28, 2014

The room is very good and quite clean. Service of the hotel is very good. But a plug of bath of room No. 208 didn't work. I wanted to fill up hot water in the bath tab. I don't know why, but it smelled bad in front of our room.

Was this review helpful? Yes 1
San Jose, California
Top Contributor
51 reviews 51 reviews
17 hotel reviews
57 helpful votes 57 helpful votes
1 of 5 stars Reviewed May 3, 2014

The smell of cigarettes was so strong in the corridors and room that is was almost suffocating. Fortunately stayed there only for a night and moved out next morning. The room was okay but the smell spoiled the stay. Just avoid.

Was this review helpful? Yes 7
Torrance
Senior Reviewer
8 reviews 8 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 3, 2014

My experience at this hotel was really enjoyable. From my check in onward everything was well organized. Great front desk staff and then on to a room that was clean and neat. Every thing was as it should be. Plenty of clean towels shampoo and other toilet requirements readily on hand. The kitchen was a great addition. As an aside,... More 

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1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed April 2, 2014

We got a dirty & smelly room which looks like not being used for a while. Also, the ceiling fan was so dusty that we cannot turn on. We initially had a 3 night reservation but got out of it after the 2nd day.

Was this review helpful? Yes 2
Torrance, California
2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed February 17, 2014

I'm not a picky person but if I am paying $88 for one night at a good franchise hotel company I would expect more. This hotel is run down, the hallway smells like weed in a non- smoking level, ac didn't work so got moved to another room, just to find out I'm n a handicap room with a bed... More 

Was this review helpful? Yes 3
Los Angeles, California
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 14, 2014

The staff are really professional at this particular Extended Stay, and the room that I stayed in was pretty comfortable. I had a bad experience at an Extended Stay in Gardena, which prevented me from booking with them from that point on. However, I stayed with them for this particular trip, not out of choice, but because I booked my... More 

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