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All 19 Torrance hotels

Extended Stay America - Los Angeles - Torrance Harbor Gateway

2.5 of 5 Hotel   |   19200 Harborgate Way, Torrance, CA 90501
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Ranked #8 of 19 hotels in Torrance
A recent review
5 of 5 stars reviewed 1 week ago
GERALD W Carson, California
  • Reviews (80)
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80 people have reviewed this hotel

Traveler rating
    38
    21
    7
    5
    9
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20
8
13
30
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
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English first
Carson, California
1 review
5 of 5 stars Reviewed 1 week ago via mobile

Its always a pleasure to return to what I like to call home...everything is always so very enjoyable...the surrounding areas of the hotel provides an excellent array of restaurants and shopping.There's also easy access to major freeways and highways. Several malls are only15 minutes away.l always recommend this hotel to friends,family and acquaintances.Personally,I've been a customer of Extended Stay America... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Los Angeles - Torrance Harbor Gateway, responded to this review

Gerald - Thank you for taking the time to write a review of your stay. We strive to provide our guests with a "home away from home" experience, so we are thrilled to hear that we did just that during your stay. Thank you again for your kind words. We look forward to hosting you again soon. More

1 review
1 of 5 stars Reviewed 4 weeks ago via mobile

Hallway carpet all the way thru very dirty. Not vaccumed. Marijuana smell coming from one of the rooms. Restroom tub and mirror dirty. Refrigator doors dirty. Smoke ashes on carpet on both sides of recliner. Recliner had drip stains. Empty water bottle behind night stand. Broken table leg and dirty wipey on the floor. Made me wonder if bed sheets... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Los Angeles - Torrance Harbor Gateway, responded to this review

Christina - We appreciate you telling us about your stay with us. We sincerely apologize for your experience at our hotel. In response to your feedback, we will be retraining our housekeeping staff to ensure our hotel is being cleaned to our standards. We continually work to improve our hotel, so we really appreciate you providing us with your feedback.... More

Glendale, Arizona
1 review
1 of 5 stars Reviewed July 22, 2014

The first room we were put (329) into had a filthy, stained mattress and the bathroom was no cleaned. There was a huge clump of hair in the bathroom. They did move us to another room (323) which seemed to be cleaner. When we returned from running around for the day, we wanted to relax, watch some TV and take... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Los Angeles - Torrance Harbor Gateway, responded to this review

Jonathan - Thank you for the feedback about your stay at our hotel. We sincerely apologize for the inconveniences you experienced during your stay. In response to your feedback, we will have our maintenance engineer address the issues in your room. We will also be working with our housekeeping staff to ensure every room is cleaned to our standards. We... More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 11, 2014

THG is a great place to stay on business. The weather is nice, and restaurants and shops are close by so that makes for a nice walk. The staff is very friendly and accommodating and the rooms are clean. So far Uber to the airport has not cost me more than $20 and they always come within about 10 minutes.... More

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Los Angeles - Torrance Harbor Gateway, responded to this review

Thank you for taking the time to write a review of your stay. I am glad to read that you enjoyed our friendly staff, clean rooms, and convenient location. Thank you again for taking the time to share your positive feedback with us. We look forward to hosting you again in the future. More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 24, 2014

I stayed at Extended Stay-Harbor Gateway in Torrance, CA. The rooms are stylish and clean, the beds are so comfortable.The staff, namely Flora (Manager), Cynthia and Anthony; Front desk are very professional and thorough. When I stay away from home I like to be treated like an important guest and that's how I was treated. If your ever in town... More

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Los Angeles - Torrance Harbor Gateway, responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. I am glad to read that you received excellent customer service during your stay. As well, I am pleased that you enjoyed our convenient location and that we could provide you with a clean, stylish, comfortable room. Thank you so much for choosing Extended... More

Dallas
Reviewer
5 reviews 5 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed June 14, 2014

I'm a frequent traveler and my three nights at the Extended Stay American was one of my more disappointing experiences in some time. It would appear that the management is optimizing around three objectives; keep it simple, keep it clean, and cut every cent possible. It's the last that, in the aggregate, made for a rather icky experience. Let's start... More

Was this review helpful? Yes
Marina del Rey, California
Top Contributor
54 reviews 54 reviews
15 hotel reviews
23 helpful votes 23 helpful votes
2 of 5 stars Reviewed June 9, 2014

Ok first thing that is completely ridiculous is this "fresh room Program" this means there is NO tea or coffee in the rooms, if fact there is NONE of the normal things you find in a hotel kitchen! You have to go to reception and ask for anything you need. I did this and asked for coffee making stuff. They... More

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1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 4, 2014

Was there for a 7 week buisness trip. Friendly staff, clean rooms and good Prices for L.A. Free Wifi and parking Rooms are big and are fully equipped with all you Need for a longer stay. Already booked for my next trip.

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Los Angeles - Torrance Harbor Gateway, responded to this review

I want to thank you for posting a review of our hotel. I am glad that you enjoyed our friendly staff, your clean, spacious room and our free parking and Wi-Fi. Thank you for choosing Extended Stay America. We look forward to welcoming you back soon. More

Los Angeles, California
1 review
5 of 5 stars Reviewed June 3, 2014 via mobile

Convenient location. ...Clean rooms.... friendly and helpful staff.... Starbucks is a 2 minute walk with other good small eateries nearby. 5 stars! !! For a late night snack I used to be able to get a coke or a sprite! But they recently switched to Pepsi. ... not a reason to not stay here but please bring back the coca... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Los Angeles - Torrance Harbor Gateway, responded to this review

I appreciate you taking the time to write a review of our hotel. I am glad that we have continued to provide you with an enjoyable stay each time you visit us. It's great to hear that you were pleased with our location, your clean room and our friendly, helpful staff. I will be sure to share your kind remarks... More

Torrance, California
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 18, 2014

If you are looking for a place to stay, "home away from home", this is the place to stay! Excellent customer service, friendly staff, and very clean! Comfortable accommodations, clean laundry room and nice selection of complimentary breakfast options.

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Los Angeles - Torrance Harbor Gateway, responded to this review

Thank you for taking the time to write a review of our hotel. I am glad that we were able to provide you with a clean, comfortable stay. As well, it's great to hear that you enjoyed our laundry facilities, our grab-and-go breakfast and the great customer service provided by our staff. I will be sure to share your kind... More

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Additional Information about Extended Stay America - Los Angeles - Torrance Harbor Gateway

Address: 19200 Harborgate Way, Torrance, CA 90501
Phone Number:
Location: United States > California > Torrance
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Extended Stay America - Los Angeles - Torrance Harbor Gateway 2.5*
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Also Known As:
Extended Stayamerica Los Angeles-Torrance Harbor Gateway Hotel Torrance
Extended Stay America Torrance
Torrance Extended Stay
Extended Stay Torrance

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Amenities

Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
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Number of rooms
122

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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