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Extended Stay America - Los Angeles - Torrance Harbor Gateway

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19200 Harborgate Way, Torrance, CA 90501
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Extended Stay America - Los Angeles - Torrance Harbor Gateway
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109 Reviews from our TripAdvisor Community

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charlotte, nc
Level Contributor
8 reviews
5 of 5 stars Reviewed December 17, 2015

Staff were wonderful, Walmart behind hotel was convenient, booked through 3rd party so didn't realize coffee maker etc was an option, wifi was useless on phones, but the room was clean and the water was hot so would recommend

Helpful?
Thank Deb S
Manager_11525, General Manager at Extended Stay America - Los Angeles - Torrance Harbor Gateway, responded to this review

Thank you so much for posting a review of our property. Please accept our apologies for the Wi-Fi issues you experienced. Still, I am glad to read that you enjoyed our convenient location as well as our comfortable rooms. I truly appreciate your kind comments regarding our friendly customer service. Once more, thank you for posting your review. We look... More 

1 review
1 of 5 stars Reviewed November 17, 2015 via mobile

Extended Stay at 19200 Harborgate Way in Torrance, Ca. was the worse place I have ever stayed. When I checked in to my room, the sheets had not been changed but the bed was made. The second bed had the sheets on upside down and had cellophane candy wrappers between the sheets. I was moved to a second room and... More 

Helpful?
Thank Linda K
San Francisco, California
Level Contributor
40 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
2 of 5 stars Reviewed November 14, 2015

Had to stay for business ---- Toyota US HQ nearby. Although they are moving out of state in a couple years, so wonder what will happen to this hotel. It's already not in great shape--- room needs an overhaul. Carpets were worn and dirty; there is a kitchenette but the refrigerator outside door was scratched up and stained; couple of... More 

Helpful?
Thank gsbmst
Makati, Philippines
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed November 9, 2015

The staff has great customer service. The Manager Flora makes you feel like you're at home. Bathroom is bigger than Sheraton. The room was clean and spacious although housekeeping was only once I week, I think? Hey, you get what you paid for, this is not Four Seasons. Walmart behind the hotel makes it very convenient for you to buy... More 

Helpful?
1 Thank Wency777
Manager_11525, General Manager at Extended Stay America - Los Angeles - Torrance Harbor Gateway, responded to this review

I want to thank you for taking the time to post a review of your stay. Please accept our apologies that our grab-and-go breakfast was not to your expectations. Still, I'm so pleased to hear that you had a positive stay overall and enjoyed our friendly customer service. Thank you again for your review. We look forward to seeing you... More 

San Francisco, California
Level Contributor
48 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed October 27, 2015 via mobile

Rooms are decent sized, the kitchen is nice , very close to Walmart and food joints. I like there service for the price for $65 per night. Breakfast is basic , coffee , oats , fruits and muffins. The bedding is comfortable , free internet is very slow

Helpful?
Thank rajesh_the_traveller
Torrance, California
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed September 23, 2015

This is not the Ritz..not even close. If you're OK with no housekeeping service, and junky fare they have the nerve to call "grab 'n go" breakfast, rooms that have multiple maintenance problems they will fix within 24 hours, and you don't mind paying an on-line rate equal to what you could get for more, then this place is for... More 

Helpful?
Thank trippingusa2015
Manager_11525, General Manager at Extended Stay America - Los Angeles - Torrance Harbor Gateway, responded to this review

Thank you for your recent review of your stay. We strive to provide guests with all the comforts of home, so I am disappointed to hear that you did not enjoy your stay. I discussed your comments with the team, and we are working towards getting repairs done prior to guest arrivals as well as making sure each guest receives... More 

Compton, California, United States
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed September 3, 2015

I thought the ESA in Torrance was a very good hotel for the money. You can truly stay for extended amounts of time and save money. The amenities it offers for each room as such that you can self-sustain without spending an absorbent amount of money on food. The only thing that I did not like was that the toilet... More 

Helpful?
Thank victorcR7220MC
Torrance, CA
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed August 20, 2015

Currently I'm living here part-time, as my 2nd residence is in close proximity. Reason being, I'm fixing my new home. If you are in the market to buy a mobile home, there are plenty off of: Normandie Ave. In addition to this there is a Home Depot very close by to purchase building material. Here is the address: 740 182nd... More 

Helpful?
Thank Hazel05Torrance_CA
Menifee, California
Level Contributor
62 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed August 8, 2015 via mobile

It was a weekend and they're booked , so the bedroom is very roomy but it's two beds and even if I hate my husband sometimes I still want to sleep next to him so our dog doesn't have to choose LOL, anyway got in the room and there's like I don't know kind of smell went to the bathroom... More 

Helpful?
Thank Fatima H
Los Angeles, California
Level Contributor
35 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed June 30, 2015

The room itself was fine, but our non-smoking room was on the same floor as smoking rooms. The elevator opened up to a sign warning that we were on a smoking floor, and that anyone on the floor would be exposed to chemicals detrimental to our health. Yes, there technically is a wall separating the Smoking side from the Non-Smoking,... More 

Helpful?
Thank marybelle08
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