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Extended Stay America - Temecula - Wine Country

2.5 of 5
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27622 Jefferson Avenue, Temecula, CA 92590
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Extended Stay America - Temecula - Wine Country
Best prices for: 1 room 1 guest
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Ranked #15 of 19 Hotels in Temecula
A recent review
3 of 5 stars reviewed 3 weeks ago
AlexT7801 Lima
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73 reviews from our community

Traveler rating
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    10
    7
    17
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25
14
5
18
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Lima
Top Contributor
75 reviews 75 reviews
24 hotel reviews
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Good place for a stopover to rest. Not as plush as other hotels but does the job. Efficient staff, large rooms. Breakfast consists of muffins and coffee. Bathrooms are prepared for people with disabilities. Staff is friendly.

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Temecula - Wine Country, responded to this review

Thank you for taking the time to tell us about your experience. I truly appreciate your kind comments regarding our staff and our spacious rooms. I’m thrilled we were able to provide you with a clean and comfortable stay. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back... More 

1 review
1 of 5 stars Reviewed April 13, 2015 via mobile

Save your money and do not stay here. Room smelled like roach spray, stale cigarette smoke. No towels in room upon check in. Had to go down myself to front desk to pick up towels. Towels were old and rough, like sand paper. To Go breakfast was horrible, very small selection.

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Temecula - Wine Country, responded to this review

Thank you for choosing Extended Stay Hotels and for taking the time to provide feedback about your experience. We use feedback, such as yours, to continuously make changes to our brand to improve our guest’s experience. I would like to start by apologizing to you for not meeting your expectations. We strive to provide all of our guests with a... More 

Geminigreekgirl
1 review
2 of 5 stars Reviewed April 11, 2015 via mobile

This hotel is in complete need of an overhaul. Staff was unhelpful checking in and out. Room was odiferous. Bed and pillows were uncomfortable. Covers were full of holes. Internet is turtle speed. Microwave took forever to warm food. There were zero utensils or plates or cups or glasses in the kite eye. Only a trash an. Grab and go... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Temecula - Wine Country, responded to this review

Thank you for choosing Extended Stay Hotels and for taking the time to provide feedback about your experience. I sincerely apologize that you were not informed of the amenities we offer when you checked in and that you experienced cleanliness issues in your room. The conditions you described are unacceptable and I am sorry for your experience. In response to... More 

Denver, Colorado
Senior Contributor
41 reviews 41 reviews
9 hotel reviews
23 helpful votes 23 helpful votes
1 of 5 stars Reviewed March 1, 2015 via mobile

I was very unhappy with my stay. It was a zoo on my floor with screaming kids, barking dogs, very smelly cooking smells. The shower only had had enough hot/warm water for one. The towels make sand paper feel soft. They didn't provide any toiletries that includes enough toilet paper. The bed was comfortable but the sheets and blanket were... More 

Was this review helpful? Yes 1
Manager_11525, Manager at Extended Stay America - Temecula - Wine Country, responded to this review

Dear Jill, Thank you for taking the time to tell us about your experience. Please know that your feedback is extremely valuable to us. I do apologize that you had a bad visit.v I will bring all this to our front desk so we can be on top of issues like these. We use feedback, such as yours, to continuously... More 

1 review
5 of 5 stars Reviewed February 22, 2015

Affordable,very clean,room is so huge,with mini kitchen available,family can bring food to cook inside the room.Luv this hotel and highly recommended for family,friends and couple. Service is excellent,the place is so quiet,and inside the room is so relaxing.

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Temecula - Wine Country, responded to this review

Thank you for the great review, I am really happy that you enjoyed your stay with us. I’m pleased you and your family enjoyed the fully equipped kitchen, our friendly staff and that everything meet your needs. We hope that you will stay with us again, if your travels bring you to Temecula again. More 

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed January 1, 2015

Short and sweet....loose toilet seat, TV didn't work, no hot water, shower curtain broken, rude staff. Made for the worst hotel stay we have ever had. We asked the staff to fix issues while we were out of the room and nothing was done. When we checked out, no sorry, just rudeness. Never stay here.

Was this review helpful? Yes 1
Apple Valley, California
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed December 18, 2014

we arrived on a cold Friday evening, checked in and headed to our room. When we opened the door to our room it felt like a refridgerator , it was freezing. The window was wide open and the a/c was on full blast!We could not get the heater to work so we were moved to the room next door. The... More 

Was this review helpful? Yes
Fairfield, California
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 6, 2014

I stay here 4 times a year for several years it is nice to stay at place with a good staff they are always helpful with all my needs. When I call to reserve my room they know who I am by voice the check in process is always quick and easy the rooms are nice and clean they make... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Temecula - Wine Country, responded to this review

Cliff – Thank you so much for taking a moment to post a review about your stay with us. It is great to read that our staff was helpful with all of your needs and made you feel so at home. I will personally thank Hilda, Jessica, and Rose for their assistance in providing great service. Once again, thank you... More 

1 review
5 of 5 stars Reviewed November 25, 2014

Stayed here for a couple of days and I really liked it . Loved how they have the little kitchens saved me money on the eating out. Everyone was very friendly will defenatly come back again.The place is also in a great location close to wine county and the mall.

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Manager_11525, General Manager at Extended Stay America - Temecula - Wine Country, responded to this review

Thank you for taking the time to write a review of your stay. I'm so pleased to hear that you enjoyed the kitchen so you can be able to prepare your own meals and also that the staff was friendly. Thank you for choosing Extended Stay America. We hope to see you again soon. More 

San Antonio, Texas
Senior Contributor
39 reviews 39 reviews
16 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed November 10, 2014

I really did love this Hotel ! Not only is it a great location close to plenty of food shopping and entertainment but the downtown shops and area are just lovely ! It's also known for its olives and olive oil which I bought a lot of ! from blood orange to garlic evoo ! we did olive oil samples... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Temecula - Wine Country, responded to this review

Thank you for taking the time to write a review of your stay. I'm thrilled that you loved our hotel and our location close to shopping and entertainment. The staff and I really appreciate your feedback. Thank you for choosing Extended Stay America. We hope to see you again soon. More 

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